Best Bigin by Zoho CRM Alternatives & Competitors for 2025
Co-Founder and Chief Data Scientist
HubSpot Sales Hub
4.5 / 5
Read more about HubSpot Sales Hub
HubSpot Sales Hub revolutionizes the way organizations manage their sales pipelines by automating critical tasks—like updating deal stages, scheduling follow-ups, and triggering notifications—which frees sales teams to focus on high-impact strategic initiatives. This platform’s sophisticated automation capabilities, including behavioral triggers and A/B testing, empower teams to send personalized communications at the optimal moment, thereby significantly enhancing conversion rates. In addition to these dynamic personalization features, HubSpot Sales Hub boosts overall productivity by automating lead prioritization and follow-up processes, ensuring that sales representatives concentrate on the most promising leads. Finally, its robust analytics, seamless integrations with other HubSpot tools and third-party applications, and an intuitively designed interface make it an attractive solution for those seeking to optimize their sales efforts without the steep learning curve.
Key Features of HubSpot Sales Hub
- Free CRM centralized contact management
- Email Tracking for engagement signals
- Reusable email templates for consistency
- Live Chat for real-time engagement
- Meeting Scheduler streamlines appointment booking
- Deal Pipeline Management visualizes deals
- Sales Automation streamlines repetitive tasks
- Reporting and Analytics drive performance
Price of HubSpot Sales Hub
HubSpot Sales Hub features three tiered pricing models designed to address distinct business needs. The Starter plan costs $20 per month per seat, enhancing your CRM and providing basic sales tools with limited pipelines. The Professional, at $100 per seat monthly with an annual commitment and a one-time onboarding fee of $1,500, adds advanced automation and expanded limits. The Enterprise plan, at $150 per month per seat (annual paid upfront) with a $3,500 onboarding fee, offers custom objects and intricate capabilities ideal for larger teams. Pricing details are clearly structured.
Read more about Freshsales
Freshsales is an AI-driven CRM solution designed to boost sales team productivity by streamlining lead capture and accelerating deal closures. Its high degree of customization allows businesses to tailor the platform with custom fields, sales activities, and modules, aligning perfectly with unique sales processes. Featuring workflow automation and task management, Freshsales minimizes manual tasks, freeing up valuable time for more strategic efforts. Additionally, the AI assistant Freddy offers predictive insights based on historical data, empowering teams to make smarter decisions and maintain a competitive advantage.
Key Features of Freshsales
- Sales Process Automation and Optimization
- Comprehensive Contact and Account Management
- Dynamic Opportunity and Pipeline Management
- Intelligent Lead Management and Scoring
- Integrated Powerful Email Marketing Campaigns
- Detailed Reporting and Analytics Insights
- Mobile CRM Access Anytime, Anywhere
- Seamless Third-Party Integrations and Support
Price of Freshsales
Freshsales offers three pricing tiers designed for various business sizes. The Growth Plan, starting at $9 per user monthly (annual billing), targets startups with essential CRM features and basic automation. For growing businesses, the Pro Plan at $39 per user monthly (annual billing) extends the functionality with advanced workflows and AI-powered insights. The Enterprise Plan, at $59 per user monthly (annual billing), caters to larger companies with enhanced customization, security, and governance tools. A 21-day free trial provides full platform access while monthly billing is available at a higher rate.
Read more about Pipedrive
Pipedrive stands out as a versatile CRM solution designed to simplify and optimize sales workflows by automating routine tasks like lead distribution, follow-up scheduling, and deal tracking. Its high level of customization allows businesses to shape sales pipelines and data fields to suit their specific needs, accommodating a wide range of industries and company sizes. By consolidating customer information and communications through integrations with common email and calendar tools, Pipedrive enhances team collaboration and reduces the hassle of juggling multiple platforms. Furthermore, the platform’s clear visual pipeline offers sales teams an intuitive way to oversee deal progress and quickly spot any obstacles in the sales process.
Key Features of Pipedrive
- Comprehensive Sales Force Automation Tool
- Dynamic Contact and Opportunity Management
- Visual Opportunity and Pipeline Tracking
- Integrated Mobile Sales User Support
- Seamless Integration with Third-Party Apps
- Insightful Reporting and Analytics Tools
- Tailorable Sales Pipeline Customization Options
- Intelligent AI-Powered Automated Sales Features
Price of Pipedrive
Designed for varied business needs, Pipedrive offers five pricing plans. Essential charges $24 per seat monthly or $14 billed annually and streamlines lead and pipeline management. Advanced, at $44 per seat (or $34 annually), adds full email synchronization and automation. Professional, priced at $64 (or $49 annually), introduces contract management and AI-powered tools. The Power plan, at $79 monthly or $64 annually, emphasizes project tracking and enhanced support. Enterprise, at $129 per seat (or $99 annually), unlocks complete features. A 14-day free trial is available for exploration. Tailor your solution.
monday sales CRM
4.45 / 5
Read more about monday sales CRM
Monday Sales CRM stands out for its exceptional adaptability, allowing users to customize dashboards, columns, and sales workflows to perfectly suit their distinct business requirements. This level of flexibility is ideal for companies with unique processes or niche operations, enabling them to modify the platform effortlessly without needing advanced technical skills. Additionally, the CRM offers automation features that streamline repetitive tasks like follow-up reminders and status updates, thereby minimizing manual workload and lowering the chance of mistakes. Coupled with integrated communication tools and AI-powered capabilities for email composition and data analysis, monday ensures teams remain coordinated and equipped to make data-driven decisions.
Key Features of monday sales CRM
- Lead Management with advanced scoring
- Customizable sales pipeline organization workflow
- Automated email tracking insight metrics
- Mobile app access anytime anywhere
- Workflow automation reducing manual tasks
- Performance analytics for informed decisions
- Seamless integration with third-party platforms
- Team collaboration using shared dashboards
Price of monday sales CRM
monday Sales CRM offers a flexible tiered structure, beginning with a forever free option that supports up to two users with essential CRM features. The Basic plan is available at $12 per seat monthly (billed annually), featuring customizable pipelines and collaboration tools. Upgrading to the Standard plan at $17 per seat monthly introduces enhanced automation and robust integrations. The Pro plan, priced at $28 per seat monthly, expands analytics and tracking capabilities. For larger enterprises requiring advanced security and dedicated support, custom pricing is available upon contacting sales for details.
Salesforce Sales Cloud
4.45 / 5
Read more about Salesforce Sales Cloud
Salesforce Sales Cloud stands as a dynamic solution for businesses striving to streamline their sales processes and enhance operational performance. Its robust automation capabilities, which simplify the journey from lead generation to deal closure, allow sales teams to diminish manual work and dedicate more energy to nurturing client relationships. The platform further empowers users with sophisticated analytics, customizable dashboards, and real-time reporting—features that enable teams to monitor crucial performance metrics, forecast accurately, and maintain a healthy sales pipeline. Additionally, with its seamless integration with other business applications, mobile accessibility for on-the-go productivity, and inherent scalability to support business expansion, Salesforce Sales Cloud emerges as a comprehensive tool for organizations seeking efficiency and growth.
Key Features of Salesforce Sales Cloud
- Comprehensive Contact and Lead Management
- Reliable Opportunity Management and Tracking
- Powerful Sales Analytics and Insights
- Seamless Mobile App Accessibility Anytime
- Smart Workflow Automation and Efficiency
- AI-Powered Predictive Sales Insights Engine
- Optimized Sales Engagement Outreach Processes
- Customizable Sales Reports and Dashboards
Price of Salesforce Sales Cloud
Salesforce Sales Cloud pricing simplifies effective CRM with four structured plans. Essentials starts at $25 per user monthly, including contact, opportunity, lead management and mobile access. Professional, priced at $75, adds campaign management and customizable sales processes. Enterprise is $150 per user and brings advanced customization, workflow integration, role controls, and API connectivity. Unlimited, at $300 monthly, unlocks 24/7 support, unlimited custom apps, and comprehensive reporting. A free trial lets prospective customers explore features before selecting the perfect solution. These flexible pricing tiers offer clarity and scalability for growing businesses.
Read more about Less Annoying CRM
Less Annoying CRM delivers a straightforward, user-friendly experience, making it an ideal choice for small businesses and solo entrepreneurs who value simplicity over complex, convoluted systems. The platform’s single, flat rate of $15 per user per month means no hidden fees or cumbersome pricing tiers, allowing users to manage unlimited contacts, pipelines, and custom fields without financial surprises. With features like email integration, task management, and calendar synchronization — including daily email digests that help keep track of appointments and tasks — the CRM enhances overall productivity. Comprehensive customer support, via a robust help center, video tutorials, and reliable phone and email assistance during business hours, further solidifies its reputation as an accessible and efficient CRM solution.
Key Features of Less Annoying CRM
- Intuitive Comprehensive Contact Management System
- Efficient Task Management with Reminders
- Seamless Calendar Integration and Synchronization
- Customizable Sales Pipelines for Tracking
- Customizable Fields for Specific Data
- Integrated Email Communication and Logging
- Essential Reporting and Activity Tracking
- Robust Secure Data Management Practices
Price of Less Annoying CRM
Less Annoying CRM offers a straightforward pricing structure that appeals to businesses by simplifying cost management. The standard plan is priced at $15 per user per month, excluding tax, ensuring clarity and predictability for budgeting. Users enjoy unlimited contacts, pipelines, and custom fields along with extensive features such as email logging, task management, mobile access, and generous file storage. A 30-day free trial further emphasizes transparency, with no hidden fees, contracts, or complicated tiers, allowing potential customers to fully experience the tool’s functionality before committing. Overall, it delivers remarkable value.
Read more about Close
Close is introduced as a CRM solution that aims to streamline overall sales processes and consolidate customer communication into one efficient platform. Though specific details are not provided, the product’s focus appears to center on empowering sales teams with simplified workflows and a unified approach to managing customer relationships. For businesses in search of a reliable CRM software option, Close promises a robust framework that could support both everyday sales activities and long-term client engagement strategies. Ultimately, its general orientation suggests that it is designed to meet the core demands of organizations looking for an adaptable, efficient CRM tool.
Key Features of Close
- Robust Contact and Account Management
- Pipeline and Opportunity Management System
- Efficient Task and Activity Management
- Seamless Automated Workflow Process Optimization
- Targeted Email Marketing Campaign Tool
- Reliable Real-Time Two-Way Email Synchronization
- Comprehensive Mobile CRM Accessibility Solution
- Powerful Integration with Third-Party Applications
Price of Close
Close offers tailored CRM pricing plans. The Startup plan costs $49 per user monthly, designed for small teams with features including leads, contacts, pipelines and essential automation. The Professional plan at $99 offers enhanced functionalities for larger teams, increased leads and contacts, added workflows, and Power Dialer. For demanding organizations, the Enterprise plan is available for $139 per user monthly, providing unlimited leads, advanced customization, dedicated account management, and robust tools. Additionally, Close includes a risk-free 14-day trial without requiring a credit card. Explore these plans for boosted productivity.
Read more about ClickUp
ClickUp is introduced as a project management solution crafted to simplify team coordination and streamline workflow processes. The available overview hints at a platform that brings together various elements of project management into an integrated interface, potentially supporting task organization and team collaboration. Although the details remain minimal, the initial impression is that ClickUp may offer a flexible framework adaptable to different project needs, aligning well with customers looking for an all-in-one project management tool. This brief insight lays the groundwork for a deeper exploration of how ClickUp might serve as a strategic resource for modern teams.
Key Features of ClickUp
- Comprehensive Task Management and Organization
- Customizable Views to Fit Workflow
- Manage Dependencies Across Complex Projects
- Efficient Automations Reducing Manual Tasks
- Integrated Time Tracking for Efficiency
- Real-time Collaboration Enhancing Effective Teamwork
- Insightful Reporting and Custom Dashboards
- Seamless Integrations Connecting Essential Tools
Price of ClickUp
ClickUp offers diverse pricing options catering to individuals and large teams. The Free plan provides essential collaborative features at no cost, appealing to small teams. For expanded functionalities, the Unlimited plan costs $7 per user monthly, while the Business plan at $12 per user elevates performance with additional tracking and automation tools. The Business Plus plan, priced at $19 per user per month, further enhances customization and admin controls. For comprehensive enterprise needs, pricing details are available upon contact, ensuring scalability and tailored solutions for growing organizations. Expert support available.
Read more about Nimble CRM
For businesses exploring advanced customer relationship management solutions, Nimble CRM provides an impressive array of capabilities, most notably its seamless integration with social media channels, allowing for the effortless gathering and enhancement of contact information directly from platforms like LinkedIn. This enriched data collection not only streamlines manual entry but also deepens insights into potential leads, ultimately refining engagement strategies across the board. Coupled with an intuitive, user-friendly interface, customizable deal pipelines, and automated workflows, Nimble empowers teams to adapt their sales processes to specialized needs while maximizing efficiency. Additionally, its comprehensive mobile app and support for over 100 integrations, alongside a free 14-day trial, further position Nimble as a versatile and accessible tool for managing critical relationship data on the go.
Key Features of Nimble CRM
- Unified Contact Management for Businesses
- Seamless Social Media Integration System
- Comprehensive Email Tracking and Notifications
- Fully Customizable Responsive Email Templates
- Interactive Visual Sales Pipeline View
- Highly Efficient Full‐Workflow Process Automation
- Seamless Integration with Business Tools
- Enhanced Teamwork and Collaboration Features
Price of Nimble CRM
Nimble CRM uses a simple pricing model geared for small businesses and startups. The primary Business Plan offers two billing options: an annual rate of $24.90 per user per month and a monthly rate of $29.90 per user. This plan includes 25,000 contact records and 2GB of user storage, along with integrated support for Microsoft 365 and Google Workspace. Additionally, Nimble Prospector aids contact management and users can upgrade storage or record capacity for extra cost. A 14‐day free trial is available without credit card requirements. Plan suits startups well.
Read more about ActiveCampaign
ActiveCampaign distinguishes itself with a robust suite of automation tools that prospective customers can leverage to tailor intricate workflows using over 135 triggers and 500 pre-built recipes. Its intuitive automation builder not only simplifies the creation of personalized customer journeys but also elevates conversion potential by engaging audiences precisely when it matters most. The platform’s commitment to superior email deliverability—bolstered by meticulous list management and spam testing—ensures that communications consistently reach their intended recipients. Additionally, with seamless integration across more than 900 third-party applications and comprehensive reporting tools that deliver actionable insights, ActiveCampaign unifies marketing and sales strategies, making it a compelling option for those seeking an efficient software solution.
Key Features of ActiveCampaign
- Advanced Email Marketing Automation Suite
- Interactive Drag-and-Drop Automation Builder Tool
- Powerful CRM Integration for Sales
- Comprehensive Reporting and Analytics Dashboard
- Customizable Forms and Landing Pages
- Robust Integrations with Leading Apps
- Intelligent Predictive Sending Optimization System
- Effective Email Deliverability Optimization Tools
Price of ActiveCampaign
ActiveCampaign pricing delivers versatile options. A 14-day free trial unlocks Pro-level features for 100 contacts. The Starter plan starts at $19/month for 1,000 contacts with a 10x email limit and essential automation. The Plus plan, at $49/month, introduces advanced automation, landing pages, and generative AI. The Pro plan charges $79/month, offering dynamic segmentation, conditional content, and priority support. For businesses seeking deeper customization, Enterprise begins at $145/month with exclusive features. Custom pricing is available for large contact bases, ensuring an adaptable solution for diverse marketing needs. Scalability meets affordability.
Introduction
An expansive customer relationship management software, though versatile and holistic, can sometimes feel overwhelming to navigate. This is especially true if you are an owner of a startup or handling small-scale operations, which is why Bigin by Zoho CRM may sound like the right solution. However, some users admit it lacks customization or needs more flexible automation settings. While it may offer a promising foundation, looking into Bigin by Zoho CRM alternatives can also unravel opportunities that potentially meet your needs.
In this guide, our team of review experts explores these alternatives to assist you in comparing the features, prices, and benefits of each product and help you commit to a solution that can drive up your revenue and enhance productivity.
What is Bigin by Zoho CRM?
As its name suggests, Bigin is a by-product of Zoho CRM specifically made for small and micro businesses. It is a pipeline-focused CRM solution that can be used in various cases, including customer and task management, team collaboration, data administration, and product organization. Aside from possessing the basic features of sales tools software, Bigin manages contacts, creates web forms, engages in multichannel communication, and automates various task creations.
Moreover, it integrates most of Zoho CRM’s solutions, such as its workflow management, email marketing, accounting, and meeting scheduling software, providing a seamless transition for small businesses to upgrade to Zoho CRM as they expand their customer base.
It is free for one user and includes essential features. Its Express plan, priced at $7 to $9/user, is the best choice for small teams as it handles up to five profiles. Meanwhile, the Premier plan can support up to ten users, with subscriptions ranging from $12 to $15/user. Keeping these in mind, you can arrive at more informed decisions when exploring Bigin by Zoho CRM alternatives.
What to look for in a Bigin by Zoho CRM alternative?
When you look into Bigin by Zoho CRM alternatives, be sure to assess various features that have the potential to either match or surpass the capabilities of Bigin. Most CRMs have sales and marketing tools, as well as contact management or customer service software solutions.
If you wish to work with more expansive capabilities, consider substitutes with team collaboration or task management, software for helpdesk and ticketing processes, customization tools, or advanced analytics. Moreover, the following factors can significantly elevate your CRM strategy:
- Customer Support. Assess the level of customer service offered by the CRM provider, including available channels and response times. Look for platforms that provide comprehensive training resources to empower your team.
- Pricing. Aim for software that has a trial version or free plan. This way, you can test out the full extent of the products. Moreover, double-check the features indicated in the pricing plans to match your company’s needs and requirements.
- Scalability. The platform must grow alongside your business, ensuring that it offers value for money in the long run. Check the full features list and compare pricing plans for large companies and enterprises.
- Automation and AI. Opt for solutions that utilize task automation and smart analytics or machine learning. These can significantly reduce repetitive actions and provide powerful data-driven suggestions.
- Reviews and Scores. Read user reviews and testimonials to gain insights into the experiences of businesses similar to yours. Consider recommendations from industry experts and peers who have successfully implemented the alternative CRM solutions.
What should small businesses consider when choosing a CRM platform?
Selecting the right CRM platform is crucial for small businesses aiming to maximize customer relationships while keeping costs and complexity low. Here are key factors to consider:
- Ease of Use: Choose a platform with an intuitive interface, minimizing training time for staff. A simple, user-friendly design allows teams to quickly adopt and integrate the CRM into daily operations.
- Affordability: Cost-effective pricing plans are essential for small businesses. Look for platforms with flexible pricing, trial periods, or free basic versions to evaluate features before committing.
- Customization Options: Every business has unique workflows. Selecting a CRM with adaptable templates, customizable fields, and automation tools can streamline your processes without requiring expensive add-ons.
- Integration Capabilities: The CRM should easily integrate with existing tools such as email, marketing platforms, or e-commerce solutions. Seamless integration reduces data silos and improves efficiency across business functions.
- Customer Support: Robust support options, including tutorials, live chat, and responsive help desks, ensure your team has the assistance needed for any technical issues.
These considerations help small businesses choose a CRM that enhances customer relationships without overwhelming resources.
The Role of Workflow Automation in Enhancing CRM Efficiency
Workflow automation has emerged as an indispensable feature in modern CRM solutions, enabling businesses to streamline tasks, eliminate redundancies, and save time. When evaluating alternatives to Bigin by Zoho CRM, understanding the impact of automation capabilities becomes crucial in driving operational efficiency.
Effective workflow automation allows CRM platforms to handle repetitive tasks such as data entry, follow-ups, and customer segmentation. This level of functionality ensures that team members spend less time on administrative burdens and more time building relationships and closing deals. Additionally, advanced CRMs with strong automation tools integrate seamlessly with third-party applications such as invoicing and electronic signature software, enabling businesses to create end-to-end solutions that cover the entire customer lifecycle.
For small businesses, choosing a CRM with robust automation features entails not only enhanced productivity but also better accuracy and consistency in workflows. By leveraging automation, teams can reduce human error and ensure that processes like lead tracking, contract generation, and appointment scheduling are executed efficiently.
Overall, automation in CRM platforms serves as a cornerstone for scaling operations without requiring an extensive investment in additional human resources. This is particularly important for growth-focused organizations aiming to maximize their performance and profitability in competitive markets.
How Can Integrated Communication Tools Enhance Your CRM Performance?
Integrating specialized communication tools with your CRM system can boost collaboration, streamline decision-making, and improve overall client interaction without adding complexity. Advanced CRM platforms that incorporate real-time messaging, integrated calling, and video conferencing capabilities enable teams to synchronize customer data with ongoing communications seamlessly. Leveraging solutions such as the best video conferencing software creates a more connected workflow, enhances remote engagement, and ensures quick resolution of client inquiries, all while maintaining centralized data integrity.
Key Insights
- Tailored for Small Businesses: Bigin by Zoho CRM is designed specifically for small and micro businesses, offering a pipeline-focused CRM solution that is easy to use and integrates seamlessly with other Zoho products.
- Scalability and Integration: Bigin provides a solid foundation for small businesses with the ability to scale up by transitioning to Zoho CRM as business needs grow, ensuring long-term value and integration.
- Pricing and Accessibility: Bigin is cost-effective with a free version for single users and affordable paid plans, making it accessible for startups and small teams.
- Customization and Automation: While Bigin offers essential features for sales and task management, some users may find its customization and automation settings limited compared to more expansive CRM solutions.
- Customer Support and Usability: The level of customer support and the ease of use are critical factors to consider when choosing a CRM alternative, ensuring smooth adoption and efficient problem resolution.
Frequently Asked Questions About Bigin by Zoho CRM
You might consider an alternative if you require more advanced customization, flexible automation settings, or additional features such as team collaboration, helpdesk integration, or extensive analytics that Bigin may not provide.
Key features to consider include advanced automation, customization options, scalability, robust customer support, competitive pricing, integration capabilities with existing tools, and positive user reviews.
HubSpot Sales Hub offers a more comprehensive set of free tools and advanced automation features. It allows greater customization and provides extensive support options, making it suitable for businesses looking for more expansive capabilities.
Freshsales offers omnichannel communication, detailed sales analytics, and enhanced security measures. It is intuitive and integrates seamlessly with other Freshworks tools, providing a cohesive and efficient CRM environment.
Monday sales CRM offers customizable dashboards, widgets, and automation tools that help streamline workflows and eliminate bottlenecks. Its intuitive and visual interface aids in prioritizing tasks and monitoring progress efficiently.
Salesforce Sales Cloud offers extensive AI-driven features, robust pipeline management, and comprehensive customization options. It is ideal for businesses looking to scale and require advanced tools for sales and customer engagement.
Less Annoying CRM provides a simple, straightforward platform with a focus on contact management and task organization. It is easy to use, cost-effective, and offers continuous customer support, making it suitable for small businesses with basic CRM needs.
ClickUp offers a wide range of productivity tools, including task management, automation, custom fields, and real-time reporting. Its flexibility and comprehensive feature set make it a strong alternative for businesses looking to enhance team and customer engagement.
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