ClickUp Review 2025: Pricing, Features, Pros & Cons, Ratings & More

ClickUp is an all-in-one productivity platform. This software serves as the central hub for teams of all sizes. With seamless planning, organization, and collaboration on tasks, Docs, Chat, Goals, Whiteboards, and more, ClickUp is the flexible and easily customizable solution that empowers teams to enhance their productivity significantly with just a few clicks.

By streamlining workflows and eliminating the friction associated with using multiple applications, ClickUp goes beyond immediate team benefits. This software eradicates work silos and replaces rigid, overlapping tools, enabling teams to save an entire workday each week, to ultimately increase productivity at work.

In this ClickUp Review, we will discuss what sets this tool apart from the competition. Our team at Research.com explores the unique features and attributes that position ClickUp as the ultimate productivity solution, providing invaluable guidance for businesses on their journey to success.

What's new in ClickUp?

ClickUp is a highly adaptable platform that offers extensive customization capabilities, allowing users to manage a wide range of projects without the need for coding or add-ons. This ClickUp Review presents the latest updates about the tool, shedding light on its exceptional attributes that establish it as a good addition to your existing project management system and other business tools.

Document Import from Confluence

Users can skip the hassle of switching between ClickUp and Confluence documents. ClickUp has streamlined the process, allowing users to effortlessly import their entire knowledge base into ClickUp docs, ensuring seamless access to all their documents alongside their ongoing work. This integration provides a convenient and efficient way to consolidate resources in one place.

New Templates in the Template Center

ClickUp regularly introduces new templates in their Template Center to aid users in commencing their projects or tasks efficiently. These versatile templates can be applied across various contexts, including Spaces, Folders, and Lists, to reduce redundancy and promote the implementation of best practices, ultimately enhancing productivity.

Improved Jira Importer

Users seeking to migrate data from Jira to ClickUp can now streamline the import process. ClickUp offers an enhanced transition experience using .zip files, enabling the import of larger projects in a significantly reduced timeframe, as quick as 60 seconds. This efficient and user-friendly method simplifies the data transfer process for a seamless transition.

In this section of our ClickUp Review, we will discuss the different pricing plans that the vendor offers. Notably, ClickUp provides a freemium access suitable for personal use. Yet, for those seeking to scale their businesses, ClickUp offers three paid plans which are priced according to each user's needs. Here's an overview of the ClickUp pricing structure:

Unlimited – $7/member/month

• Unlimited Storage, Unlimited Tasks, Unlimited Integrations, Unlimited Dashboards, and Unlimited Free Plan Members
• Two-Factor Authentication, AI Compatible, Column Calculations, Teams (User Groups), Resource Management, Agile Reporting, and Native Time Tracking
• Collaborative Docs, In-App Video Recording, Guests with Permissions, Unlimited Gantt Charts, Unlimited Custom Fields, Email in ClickUp, 24/7 Support, and Real-Time Chat
• Whiteboards, Sprint Management, Kanban Boards, Goals and Portfolios, Calendar View, Form View, and Everything View

Business – $12/member/month

• Everything in Unlimited
• Google SSO, Unlimited Teams, and Custom Exporting
• Advanced Public Sharing, Advanced Automation, Advanced Dashboard Features, and Advanced Time Tracking
• Granular Time Estimates, Workload Management, Timelines and Mind Maps, Goal Folders, and AI Compatible

Enterprise – Pricing information is available by request

• Everything in Business
• White Labeling, Advanced Permissions, and Enterprise API
• Unlimited Custom Roles, Team Sharing for Spaces, and Default Personal Views
• MSA and HIPAA Available, Single Sign-On (SSO), and Live Onboarding Training
• Customer Success Manager, Access to Managed Services, AI Compatible, and US, EU and APAC Data Residency

• Real-Time Updates. One of the top ClickUp features that users benefit from is the real-time updates, which eliminates the need for manual page refreshing to view the most recent changes. This feature not only saves time but also enhances collaboration efficiency.
• Collaboration. ClickUp provides a diverse set of collaboration tools, including the ability to leave comments on tasks or documents, assign actionable items within comments, engage in real-time chat, share attachments, and send in-app video recordings. These features, along with ClickUp integrations, facilitate seamless teamwork and ensure that teams can maintain connectivity and productivity regardless of their geographical location.
• Customization. ClickUp stands out as a highly adaptable platform, easily tailored to meet the specific requirements of a wide range of businesses. The automation builder it offers is a valuable tool for simplifying workflows, minimizing errors, and optimizing time management.
• User-Friendliness. ClickUp is a user-friendly project management tool, known for its adaptability to cater to individual user requirements. With a variety of integrations and mobile accessibility, it provides a convenient and versatile solution for tracking both personal and team projects.
• Freemium Access and Competitive Pricing. ClickUp provides a perpetual free access option for personal use, ensuring accessibility for individual users. Moreover, it offers cost-effective and competitive pricing plans designed to accommodate businesses aiming to expand, making it a cost-efficient solution suitable for businesses of various sizes.

• Complexity. Although ClickUp's customization features are top-notch, it can pose a challenge for new users due to their complexity. Some users might find the available options too overwhelming for the software's primary purposes.
• Steep Learning Curve. ClickUp's extensive array of features and the capacity for customizing the interface can be daunting for new users, often requiring a period of adjustment to configure the app to their preferences. Furthermore, the abundance of features may be a lot for individuals seeking a more straightforward and simplified project management tool.
• Limited Time Tracking. ClickUp's time-tracking feature is comparatively limited when measured against other competing platforms in the market.

Analyzing the ClickUp pros and cons is an essential factor in determining why this tool may be suitable for one's business. To provide a comprehensive overview of what this software offers, our team of researchers highlights its core features in this ClickUp Review.

• Task Management. To facilitate task organization, change tracking, and team management, individuals have the flexibility to construct workflows using various perspectives. Moreover, ClickUp empowers users to enhance workflow personalization by enabling them to create a customized view.
• Automation. ClickUp empowers users to automate workflows efficiently by configuring custom actions and triggers, leading to time-saving advantages. This automation enables users to streamline tasks such as modifying card statuses, and reorganizing cards within lists, task assignments, and other similar processes.
• Time Management. ClickUp provides an extensive array of time management tools, enabling users to create well-structured schedules with custom statuses and fields for tracking task progress. Furthermore, ClickUp supports the creation of consistent schedules through recurring tasks, ensuring the prompt completion of routine assignments.
• Command Center. This versatile ClickUp feature permits users to perform actions throughout the platform using personalized keyboard shortcuts. These customizable shortcuts can be tailored to align with user preferences and requirements.
• Collaboration Tools. ClickUp enhances remote team productivity by offering video conferencing, screen sharing, and real-time collaboration options like document management tools. With these, users can promote effective communication and teamwork, ultimately boosting the efficiency of remote teams.
• In-App Video Recording. ClickUp boasts a distinctive in-app video recording feature accessible on all plans. This provides team members with the ability to efficiently transmit screen recordings to communicate messages and eliminate the need for lengthy email exchanges or in-person meetings. This feature proves particularly valuable for delivering precise instructions related to upcoming tasks.
• App Center. ClickUp's App Center allows users to seamlessly integrate external applications within the ClickUp environment, streamlining their work processes. This center offers users access to various integrations which simplifies the exploration, configuration, and management of various software connections in one place.

ClickUp, as attested by positive ClickUp reviews, is widely recognized as a robust and comprehensive productivity platform. This reputation is earned through unique attributes like its customization features, real-time collaboration, suitability for remote work, and seamless integrations with other apps. In this section of our ClickUp Review, we will share why this software excels in aiding teams of all sizes and across various industries and highlight other benefits to expect.

Multiple Views

While doing this ClickUp Review, we discovered that this tool offers an impressive selection of over 15 unique views which provides users with a diverse range of options to suit their preferences. Recognizing the inherent complexities of managing projects, timelines, and teams, ClickUp aims to alleviate unnecessary stress by allowing users to tailor their work views to their individual needs. This flexibility caters to various work and learning styles, offering choices such as list view, board view, box view, and calendar view, ensuring that users can access and interact with their work in a manner that best suits them.

Templates

For those unsure where to begin, ClickUp provides valuable assistance through a diverse selection of templates designed for various use cases. The templates are not only plentiful but also entirely adaptable, enabling users to customize them according to their preferences and business requirements. Moreover, users can create their own templates within ClickUp.

Integration Power

While ClickUp is already a comprehensive platform, integrating it with other apps can further optimize workflow. With free access to 1000+ integrations, users can connect tools like Slack, Google Calendar, Zapier, Front, and more. By seamlessly incorporating frequently used apps, ClickUp enhances work efficiency, maintains process consistency, and minimizes the need to switch between multiple applications, making work smarter and not harder.

Mobile App

Many businesses rely on project management software for their operations. Still, accessibility on mobile devices remains a common challenge, especially when you're working away from the office and require access to project management tools for tasks and updates. This ClickUp Review emphasizes how ClickUp effectively resolves this challenge through its mobile app, which offers an intuitive and user-friendly interface, ensuring that work tasks, communication, and project management can be efficiently executed on the go. ClickUp's versatility extends beyond project management, making it a valuable workforce software for remote and mobile work.

Security

ClickUp adheres to PCI's rigorous guidelines for safeguarding online credit card information, employing robust encryption measures and continuous 24/7 monitoring of security and performance. To enhance data security, all ClickUp plans, including the free version, incorporate two-factor authentication (2FA) for website access. Moreover, the Business plan not only requires 2FA but also offers the option of Google single sign-on (SSO) for added security.

Customer Service and Support

Users of all ClickUp plans, including the free version, can access the ClickUp Help Center 24/7 for assistance. Paid plans include the benefit of live support chat, while the Business plan offers priority support to swiftly address user concerns.

On top of this, ClickUp introduced ClickUp University in December 2021, which serves as an educational resource to expedite the learning process. This allows users to master the intricacies of the platform and attain ClickUp expertise through foundational and advanced courses, on-demand videos, activities, quizzes, and professional tips that cater to their specific roles and business needs.

While ClickUp’s security protocols protect against unauthorized access, a tailored backup strategy is crucial to safeguard project information from accidental deletion or service interruptions. Integrating dedicated data backup software provides an independent layer of data preservation, ensuring a reliable recovery process and continuity for critical business operations. Establishing regular backup routines and aligning with industry best practices enhances overall data resilience without compromising workflow efficiency.

Key Use Cases for ClickUp

To provide a comprehensive perspective on the benefits of ClickUp, here are various use cases across different industries, highlighting how organizations can leverage the platform to improve efficiency, collaboration, and project management:

• Marketing and Creative Agencies: ClickUp enables marketing teams to manage content calendars, coordinate campaigns, and track performance metrics. Its automation and customizable views help streamline the creative workflow, from brainstorming to execution, with a cohesive project timeline.
• Software Development Teams: For developers and engineers, ClickUp offers task prioritization, bug tracking, sprint management, and Agile project tools like Kanban boards and Gantt charts. These features improve backlog management and enable clearer collaboration between development and operations teams.
• Healthcare and Medical Practices: Healthcare providers use ClickUp to manage patient appointments, organize clinical documentation, and track project timelines. Its HIPAA-compliant environment ensures data security, making it a reliable tool for sensitive patient information.
• Educational Institutions: ClickUp supports educators and administrators with tools for lesson planning, project tracking, and student progress monitoring. Its collaborative tools and templates help streamline tasks, improve communication, and enhance the organization of academic resources.
• Construction and Real Estate: Project managers in construction and real estate benefit from ClickUp’s resource management, scheduling, and cost tracking capabilities. The platform enables real-time updates, improving coordination among contractors, suppliers, and clients.

How to Choose the Right Project Management Software for Your Business

When evaluating project management software, it’s essential to align the tool’s features with your business needs. Key considerations include the platform’s ease of use, customization options, integration capabilities, and pricing plans. For instance, tools like ClickUp excel in adaptability and offer robust features for task management and collaboration. However, businesses with highly specific needs may benefit from exploring other solutions. To assist in your search, our comprehensive guide on the best project management software provides detailed analyses to help you make an informed decision. Whether your focus lies in team collaboration, timeline tracking, or enhanced security measures, understanding your organizational priorities will allow you to select a tool that maximizes productivity and drives success across projects.

Key Insights

• Comprehensive Task Management: ClickUp provides a robust set of features for task organization, change tracking, and team management. The platform allows users to create customized workflows and views to suit various project needs, offering flexibility in how tasks and projects are managed.
• Extensive Customization: ClickUp stands out for its high level of customization, enabling users to tailor the platform to their specific business requirements. This includes customizable templates, views, and automation tools that streamline workflows and reduce errors.
• Collaboration and Communication: ClickUp excels in enhancing team collaboration with features such as real-time chat, comments on tasks and documents, in-app video recording, and document sharing. These tools facilitate seamless communication and teamwork, regardless of team members' locations.
• Integration Power: The platform supports integration with over 1000 other applications, including Slack, Google Calendar, and Zapier, allowing users to streamline their workflows and keep all tools in one place.
• Mobile Accessibility: ClickUp's mobile app provides a user-friendly interface, ensuring that users can manage tasks, communicate, and stay updated on projects while on the go. This feature is particularly valuable for remote teams and individuals who need to access project management tools outside the office.
• Security and Support: ClickUp offers robust security measures, including two-factor authentication and encryption, ensuring data protection. The platform also provides 24/7 customer support, with live chat available for paid plans and priority support for business plans.

In this section of our ClickUp Review, we will delve into the diverse industries that find value in using this software. Whether businesses operate in traditional in-person work environments or adopt a work-from-home setup, ClickUp offers advantages that cater to various types of industries.

• Hospitality. ClickUp assists hotels and resorts in formulating a holistic social media marketing strategy aimed at engaging online audiences, boosting brand recognition, and ultimately driving higher booking rates. For hospitality businesses, ClickUp can craft precise marketing strategies, monitor and evaluate critical performance metrics, and facilitate team collaboration for optimized marketing campaigns. Moreover, ClickUp can aid hospitality and event management firms in creating compelling marketing approaches that highlight the advantages of professional valet parking services.
• Media and Entertainment. ClickUp supports media and entertainment companies by assisting them in developing a cohesive content strategy that resonates with their target audience and reflects their unique brand identity. The platform also streamlines social media management by centralizing all profiles, ensuring a unified brand message across various platforms. Furthermore, ClickUp offers robust project management tools, including Custom Statuses and Custom Fields within its social media management template. In turn, this facilitates efficient workflows from pre-production to post-production and aids in creating organized contact lists for media outreach.
• Education. Educators can utilize ClickUp for the efficient management of lesson plans, assignments, and grading. Moreover, educational institutions can benefit from ClickUp by enhancing the management of projects, events, and collaborative efforts, thereby increasing overall efficiency and effectiveness in their operations. Furthermore, ClickUp serves as a versatile tool catering to the needs of both individual educators and educational organizations.
• Business Services. ClickUp assists businesses across diverse sectors in optimizing their project management processes for greater efficiency and effectiveness. The platform's capacity for customization and seamless integration with other applications empowers these businesses to simplify their workflow and enhance productivity.