Pipeliner CRM stands out for its user-friendly design that encourages quick adoption among sales teams, addressing a common challenge in CRM implementation. Its AI-driven features automate routine tasks, freeing sales professionals to concentrate on strategic priorities and boosting overall productivity. Additionally, Pipeliner supports consistent sales processes and offers powerful analytics tools, equipping management with valuable insights. Cost-efficiency is another key benefit, as the platform can be rapidly deployed without the need for a dedicated administrator, ensuring a swift return on investment and lower total ownership costs.
Key Features of pipeliner
Visual Relationship Mapping
Multiple Accounts functionality
Comprehensive Forecasting capabilities
No-code Workflow Automation Engine
Email Integration with MS Outlook and Gmail
Personalized Email Templates
AI-powered duplicate checking and advanced sales tools
Mobile Accessibility
Price of pipeliner
Pipeliner CRM's Starter Plan begins at $65 per user monthly or $50 if billed annually, requiring a minimum of three users and offering basic sales management and collaboration tools. The Business Plan costs $85 monthly or $70 annually per user, adding full CRM functionality and customization. The Enterprise Plan is priced at $115 monthly or $100 annually, providing advanced reporting and enhanced customization. The Unlimited Plan, at $150 monthly or $125 annually per user, includes advanced features and add-ons not found in other plans. A free trial is available for evaluation.
2
NetSuite CRM
5 / 5
Read more about NetSuite CRM
NetSuite CRM delivers a comprehensive platform that consolidates customer information across multiple channels, granting teams instant access to up-to-date data on preferences, transactions, and interactions in one centralized hub. By automating routine sales, marketing, and service activities, it boosts operational efficiency and frees staff to concentrate on cultivating stronger customer relationships. Its cloud-based design facilitates seamless connectivity from any device, enabling collaboration among dispersed teams while providing real-time sales tracking and pipeline visibility to accelerate deal closures. Additionally, advanced forecasting and analytics tools harness historical and predictive data, empowering businesses to enhance decision-making and optimize resource management for sustained growth.
Key Features of NetSuite CRM
Customer Management
Lead Management
Sales Forecasting
Marketing Automation
Real-Time Dashboards
Workflow Automation
Case and Customer Support Management
Integration with ERP and Other Systems
Price of NetSuite CRM
NetSuite CRM offers four main pricing tiers with varying features and annual costs. The Standard Tier ranges from $1,188 to $4,800, covering essential CRM functions like contact management and sales automation. The Premium Tier, priced between $11,615 and $27,600 annually, adds advanced analytics and forecasting tools. The Ultimate Tier costs from $7,188 to $10,200 and includes CPQ capabilities and real-time pricing. The Enterprise Tier, from $7,188 to $23,988, combines all features with advanced customization and partner management. A base platform fee of $999 monthly plus $99 per user monthly applies.
Salesforce CRM stands out as the leading platform globally, offering a unified system to store and analyze customer information, which empowers businesses to make well-informed decisions. Its robust contact management delivers a comprehensive and centralized view of customer data, allowing sales teams to access detailed profiles and better understand their prospects. The integration of AI, especially through Einstein, streamlines everyday tasks like data entry and email follow-ups, enabling employees to concentrate on more strategic activities. Additionally, Salesforce fosters seamless collaboration with tools such as "Chatter" and supports remote accessibility via the cloud and mobile devices, ensuring teams stay connected and productive regardless of location.
Key Features of Salesforce CRM
Contact Management
AI Capabilities (Einstein AI and Einstein GPT)
Automation, Workflows, and Approvals
Reports, Dashboards, and Analytics
Sales Opportunity Management
Omni-Channel Support
Collaboration Tools (with Slack Integration)
Third-Party Integrations
Price of Salesforce CRM
The Salesforce Starter Suite costs $25 per user per month, suitable for small businesses needing basic CRM features. For growing businesses, the Professional plan is $100 per user monthly, offering automation, real-time chat, and access to the AppExchange. The Enterprise plan at $165 per user per month adds pipeline management and advanced automation, ideal for scaling companies. Large enterprises might prefer the Unlimited plan at $330 per user monthly, which includes AI and premier support. High-performance teams can opt for Einstein 1 Sales at $500 per user monthly, featuring generative AI and Slack integration.
Creatio CRM stands out as a versatile and powerful customer relationship management platform, designed to accommodate both technical and non-technical users through its intuitive no-code development environment. This feature allows organizations to customize applications and automate workflows swiftly, reducing implementation time and overall costs by 37% compared to traditional CRM solutions. By automating routine tasks and providing a comprehensive 360-degree customer view, Creatio enhances team productivity and fosters more personalized client interactions. Additionally, its extensive integration options, strong security measures, and AI-driven automation equip businesses with actionable insights and predictive capabilities to optimize the entire customer journey.
Key Features of CRM Creatio
Unified CRM Experience
360-Degree Customer View
Unlimited No-Code Customization
End-to-End Workflow Automation
Real-Time Analytics and Reporting
Opportunity Tracker
Sales Forecasting
Integrations
Price of CRM Creatio
Creatio CRM offers three core plans priced per user per month. The Growth Plan costs $25 and targets small to medium businesses with automation features. For larger companies, the Enterprise Plan is $55, delivering comprehensive automation capabilities. The Unlimited Plan, at $85, is designed for advanced enterprise needs with limitless automation potential. Additional CRM products like Sales, Marketing, and Service are available separately for $15 per user monthly, allowing customization. This composable pricing ensures businesses pay only for what they require, adapting easily to varied organizational demands.
HubSpot CRM is a cloud-based customer relationship management platform designed to help businesses manage and analyze customer interactions throughout the sales and marketing lifecycle. It provides tools for contact and lead management, email tracking, pipeline management, marketing automation, and performance analytics. The system is known for its user-friendly interface and seamless integration with other HubSpot tools, making it particularly popular among small to medium-sized businesses. HubSpot CRM is available in a free version with basic features, while more advanced capabilities—such as sales forecasting, custom reporting, and AI-powered insights—are accessible through paid tiers. The platform emphasizes ease of use, scalability, and centralized data, enabling teams to align their sales, marketing, and customer service efforts more effectively.
Key Features of HubSpot CRM
Contact Management
Deal Pipeline Management
Email Tracking and Notifications
Meeting Scheduling
Live Chat and Chatbots
Marketing Automation
Sales Automation
Custom Dashboards and Reporting
Lead Scoring
Price of HubSpot CRM
Free Tools – $0/month
Includes basic CRM, contact management, email marketing, forms, live chat, and reporting tools.
Starter – Starting at $20/month
Adds features like email marketing automation, simple conversation routing, and removal of HubSpot branding. Pricing varies depending on the number of contacts.
Professional – Starting at $500/month
Includes advanced marketing automation, custom reporting, sales sequences, lead scoring, and team collaboration tools.
Enterprise – Starting at $1,200/month
Offers enterprise-grade features such as custom objects, advanced permissions, predictive lead scoring, and more extensive analytics.
Note: Prices vary depending on whether you're purchasing individual Hubs (e.g., Sales, Marketing, Service) or bundling them as part of the CRM Suite.
Zoho CRM offers extensive customization options that enable businesses to adapt fields, page layouts, workflows, and automation rules to their specific needs, thereby enhancing lead management and streamlining the sales process from initial contact to deal closure. Its comprehensive suite supports sales, marketing, and customer support through features like detailed reporting, analytics, and an intuitive interface that facilitates easy navigation. The platform integrates AI-powered tools such as the Zia assistant, which provides predictive sales insights and helps personalize customer interactions using real-time behavioral data. Moreover, Zoho CRM’s competitive pricing—including a free tier for smaller teams—and its mobile and third-party app integrations make it a versatile choice for organizations aiming to improve collaboration and decision-making across diverse work environments.
Key Features of Zoho CRM
Zia AI Assistant
Lead and Deal Prediction
Sales Process Builder
Blueprints
Enhanced Automation
Advanced Dashboard Functionality
Forecast Adjustment and Hierarchy
WhatsApp for Business Integration
Price of Zoho CRM
The Zoho CRM Free Plan supports up to 3 users with basic contact management and automation at no cost. The Standard Plan costs $14 per user monthly if billed annually, offering sales forecasting and custom dashboards. The Professional Plan, priced at $23 per user monthly with annual billing, adds inventory management and Google Ads integration. The Enterprise Plan, at $40 per user monthly billed annually, includes advanced customization and AI analytics. The Ultimate Plan, $52 per user monthly billed annually, provides enhanced analytics and premium support. All paid plans have a 15-day free trial available.
LeadSquared Sales + Mobile CRM is designed to empower organizations by optimizing their field sales operations through a powerful mobile platform that ensures seamless access to crucial CRM features on smartphones and tablets. Its fast, streamlined interface coupled with offline capabilities guarantees that sales teams remain productive and connected even in areas with limited connectivity. The system’s automation features simplify workflows and minimize manual tasks, helping to increase lead conversion rates and overall efficiency. Additionally, real-time tracking, geolocation, and route optimization provide managers with detailed insights into team performance, while sales representatives benefit from prioritized tasks and integrated communication tools to engage prospects more effectively.
Key Features of LeadSquared Sales + Mobile CRM
Lead Capture from Multiple Channels
Automated Lead Distribution
Mobile Field Sales Management
Geolocation and GPS Tracking
Sales Territory Management
Multichannel Communication
Offline Functionality
Real-Time Notifications and Alerts
Price of LeadSquared Sales + Mobile CRM
LeadSquared Sales Mobile CRM offers three annual subscription plans priced per user each month. The LITE plan costs $15 and provides essential CRM tools like lead management and basic sales automation. For $50, the PRO plan adds advanced automation, enhanced analytics, and mobile CRM features. The top-tier SUPER plan, priced at $100, includes premium integrations, extensive sales automation, territory management, and expanded support. All plans come with a 15-day risk-free trial without requiring credit card details, allowing users to evaluate features before committing.
Jotform stands out as a versatile online form builder software that caters to both individuals and organizations seeking efficient solutions for creating customized forms without needing coding skills. Its intuitive drag-and-drop interface, combined with a vast library of pre-designed templates, enables users to quickly produce professional-quality forms for various applications such as surveys, registrations, and payments. The platform’s strong integration capabilities with popular third-party tools streamline data management and automate workflows, while features like conditional logic personalize the user experience by adapting forms based on input. Additionally, Jotform prioritizes security with SSL encryption and offers collaborative tools and notification systems, making it a comprehensive choice that is accessible even to small users through its free plan.
Key Features of Jotform
Powerful User-Friendly Survey Builder Tools
Vast Library of Customizable Templates
Real-Time Comprehensive Reporting and Analytics
Seamless Embedded Website Form Integration
Innovative Optimized Mobile-Friendly Form Experience
Dynamic Conditional Logic for Customization
Extensive Integrations with Third Parties
Secure Payments Integration for Commerce
Price of Jotform
Jotform offers flexible pricing plans to suit diverse needs. The Free plan provides limited monthly submissions and basic features at no cost, ideal for testing new ideas. The Bronze and Silver plans, at $34 and $39 per month respectively, expand submission limits, payment capacities, storage, and form customization by eliminating branding. Advanced users benefit from the Gold plan at $49 monthly, combining extensive submissions, larger storage, and HIPAA compliance. For unlimited use and tailored solutions, the Enterprise plan invites direct inquiry for pricing details. Contact Jotform now for further information.
Close is introduced as a CRM solution that aims to streamline overall sales processes and consolidate customer communication into one efficient platform. Though specific details are not provided, the product’s focus appears to center on empowering sales teams with simplified workflows and a unified approach to managing customer relationships. For businesses in search of a reliable CRM software option, Close promises a robust framework that could support both everyday sales activities and long-term client engagement strategies. Ultimately, its general orientation suggests that it is designed to meet the core demands of organizations looking for an adaptable, efficient CRM tool.
Key Features of Close
Robust Contact and Account Management
Pipeline and Opportunity Management System
Efficient Task and Activity Management
Seamless Automated Workflow Process Optimization
Targeted Email Marketing Campaign Tool
Reliable Real-Time Two-Way Email Synchronization
Comprehensive Mobile CRM Accessibility Solution
Powerful Integration with Third-Party Applications
Price of Close
Close offers tailored CRM pricing plans. The Startup plan costs $49 per user monthly, designed for small teams with features including leads, contacts, pipelines and essential automation. The Professional plan at $99 offers enhanced functionalities for larger teams, increased leads and contacts, added workflows, and Power Dialer. For demanding organizations, the Enterprise plan is available for $139 per user monthly, providing unlimited leads, advanced customization, dedicated account management, and robust tools. Additionally, Close includes a risk-free 14-day trial without requiring a credit card. Explore these plans for boosted productivity.
Bigin stands out as an affordable CRM solution designed specifically for small businesses seeking an efficient and straightforward way to manage customer relationships. Its user-friendly interface and quick setup process allow teams to begin organizing sales pipelines, contacts, and tasks with minimal effort and training. The platform centralizes leads, customers, and deals in one place, enhancing engagement and conversion rates while automating routine tasks like follow-ups and lead assignments to boost productivity. Additionally, Bigin’s seamless email integration, built-in telephony, customizable pipelines, and mobile apps ensure businesses remain connected and adaptable, making it an ideal choice for those wanting powerful CRM capabilities without unnecessary complexity.
Key Features of Bigin
Pipeline Management
Team Pipelines
Connected Pipelines
Task Management
Multichannel Communication
Automation
Mobile Applications
Customization
Price of Bigin
Bigin offers three main plans priced per user each month. The Free plan costs nothing and includes essential CRM features like customizable dashboards and templates, ideal for small businesses. The Express plan is $7 per user annually or $9 monthly, adding more customization, integrations, and workflow automation for growing companies. The Premier plan, at $12 annually or $15 monthly per user, provides the highest limits on records, pipelines, and advanced automation, suited for businesses needing scalability. A free trial is available to test paid features before committing.
Overview
Choosing the right CRM software is crucial for managing customer relationships effectively and driving sales growth. While Pipedrive is a popular choice, it may not meet every business’s unique needs or budget constraints. Many prospective customers find themselves facing challenges like limited customization, integration issues, or pricing that doesn’t align with their scale.
Understanding these potential obstacles early can save time and resources. This article will guide you through a variety of Pipedrive alternatives, helping you identify solutions better suited to your specific requirements. Whether you’re looking for more flexibility, advanced features, or cost efficiency, we’ll cover key factors to consider.
By reading this article, you’ll gain insights into how different CRM options compare and what benefits they offer. This will empower you to make an informed decision, ensuring your chosen software supports your business goals and improves your customer management process.
What is Pipedrive?
Pipedrive is a cloud-based CRM tailored for sales teams focused on managing and optimizing their sales pipelines. It features a visual, kanban-style interface that tracks deals as they advance through customizable sales stages, making it straightforward to spot bottlenecks and maintain timely follow-ups.
At its core lies an activity-driven selling methodology, prompting users to plan and monitor every necessary action—calls, meetings, emails—to keep deals moving forward efficiently. This focus on specific activities enhances accountability and sustains sales momentum.
The platform’s contact and lead management capabilities allow users to organize customer data and interactions effectively. A dedicated Leads Inbox helps prioritize and filter prospects, reducing clutter and ensuring no opportunity is missed.
Pipedrive incorporates AI-powered tools that automate repetitive tasks and workflows while delivering insightful analytics through customizable dashboards and reports. These features empower data-driven decisions at both individual and team levels.
Seamless email integration enables sending, receiving, and logging emails within the system, supplemented by templates and engagement tracking to support personalized outreach at scale. Additionally, a mobile app grants sales professionals access to vital information anytime, anywhere, boosting productivity outside the office.
With over 500 third-party app integrations, Pipedrive adapts to diverse workflows and technology stacks, enhancing its flexibility and ease of use. For those evaluating CRM options, exploring a list of the popular customer success software can provide valuable context on where Pipedrive stands among other solutions.
What to look for in Pipedrive alternatives?
When exploring CRM software options beyond Pipedrive, it is vital to assess how well the system adapts to your unique sales process and future growth. Pipedrive stands out for its visual pipeline that offers teams a dynamic, real-time snapshot of deals progressing through customizable stages, which helps identify potential slowdowns promptly.
Look for alternatives that provide extensive customization of sales pipelines. The ability to tailor deal stages and data fields ensures the CRM complements your existing workflow rather than forcing you to adjust your processes. Effective deal and contact management features—such as custom fields, detailed activity logs, and document attachments—are essential for maintaining comprehensive records and enhancing team collaboration.
Automation is another critical aspect. A CRM should automate repetitive tasks like follow-up reminders, stage updates, and lead scoring through AI-powered insights. These capabilities increase sales efficiency by prioritizing high-potential deals and reducing manual workload.
Robust reporting and analytics are non-negotiable. Alternatives should offer interactive dashboards and customizable reports that deliver actionable insights into sales funnels, conversion rates, and revenue forecasts. Real-time data segmentation empowers sales teams to make informed decisions and track their performance against targets accurately.
Integration capabilities must not be overlooked. The ideal CRM fits seamlessly within your existing technology ecosystem, avoiding data silos and enabling comprehensive workflow automation. Pipedrive’s broad integration options set a high standard that alternatives should meet or exceed.
Finally, prioritize platforms that emphasize user experience and team collaboration. An intuitive interface with quick access to customer data across multiple devices significantly boosts user adoption and operational success. For companies also interested in enhancing overall customer interactions, exploring best customer support softwares can provide additional tools that complement CRM capabilities effectively.
Frequently Asked Questions about Pipedrive
Why do businesses seek alternatives to Pipedrive?
Many businesses look for alternatives because Pipedrive can have limited advanced automation and customization options. Additionally, the cost tends to increase when adding more features, prompting companies to find more integrated, all-in-one solutions that better fit their evolving needs.
Which CRMs are considered the leading alternatives to Pipedrive?
Top competitors include HubSpot CRM, Salesforce, Zoho CRM, monday CRM, Freshsales, Agile CRM, Bitrix24, Copper, and SuiteCRM. Each offers unique strengths, whether in ease of use, customization depth, or pricing structures.
Are there free CRM options comparable to Pipedrive?
Yes. SuiteCRM stands out as a free, open-source alternative with customizable sales and marketing tools. Additionally, HubSpot CRM provides a robust free plan covering essential CRM functions.
How do pricing options vary among Pipedrive alternatives?
Some alternatives like Zoho CRM and HubSpot CRM offer free or affordable entry-level plans. On the other hand, platforms such as Salesforce target users needing advanced features but come with higher price tags, allowing businesses to select based on budget and required capabilities.
Are there open-source alternatives to Pipedrive?
SuiteCRM is an open-source CRM that provides full control over data, supports self-hosting, and enables extensive customization of workflows, appealing to businesses wanting greater flexibility.
Which types of businesses benefit most from switching to Pipedrive alternatives?
Companies requiring complex automation, deeper customization, broad integrations, or those experiencing rapid growth often find solutions like Salesforce, HubSpot, or monday CRM better suited to their expanding demands.
Are Pipedrive alternatives easier to use?
Some alternatives such as monday CRM and HubSpot CRM are praised for their intuitive interfaces and smooth onboarding, often matching or exceeding Pipedrive’s user-friendliness while delivering more advanced features.
Can Pipedrive alternatives integrate with existing business tools?
Most leading alternatives, including Salesforce, HubSpot, Zoho, and monday CRM, provide extensive integration options with popular software, facilitating seamless workflow transitions.
Do Pipedrive alternatives offer better customer support?
Customer support quality varies. For instance, HubSpot is known for responsive and comprehensive assistance, whereas Salesforce may offer slower responses despite broader resource availability.
Is there a notable difference in customization capabilities among Pipedrive alternatives?
Yes. Platforms like Salesforce and Zoho CRM provide extensive customization options for workflows, reports, and automation. Simpler tools may limit flexibility but often offer greater ease of use.
In evaluating SaaS software, a comprehensive and structured methodology
ensures a fair and accurate comparison across key metrics.
This approach focuses on the most critical aspects that affect user
experience, functionality, and business value.
The following metrics—general features, cost, customer service, integrations,
and mobile support—are evaluated to provide a holistic
view of each software solution’s strengths and weaknesses. These metrics
are selected based on their direct impact on software
usability, scalability, and long-term effectiveness for businesses.
General Features (40%)
This metric evaluates the core functionalities and tools the software offers.
It involves assessing the comprehensiveness of
the features, their relevance to the target users, and the ease of use.
This is important because robust and well-designed
features determine the software’s overall utility
and efficiency in solving user problems.
Cost (15%)
Cost analysis focuses on pricing models, value for money, and scalability.
It’s crucial to evaluate whether the software’s
features justify its price, considering different plans for small and
large organizations. This is vital for businesses to
ensure they invest in cost-effective solutions that fit their budget.
Customer Service (15%)
This evaluates the responsiveness, quality, and availability of customer
support, including channels like chat, email,
or phone. Good customer service is essential for troubleshooting and
ensuring smooth software usage, which reduces downtime
and frustration for users.
Integrations (15%)
This examines how well the software integrates with third-party tools
(e.g., CRM, payment systems, collaboration apps).
Seamless integrations are key for creating a unified workflow and
enhancing productivity by connecting multiple systems,
which is crucial for operational efficiency.
Mobile Support (15%)
Mobile support assesses the software’s functionality and performance on
mobile devices, including apps and mobile web versions.
With increasing remote work and on-the-go usage, strong mobile
support is critical to ensure users can access and utilize
the software effectively, regardless of location.