Jotform Review 2025: Pricing, Features, Pros & Cons, Ratings & More

Our Jotform review highlights this powerful online form builder as a versatile tool for creating custom forms, whether for collecting customer feedback, processing payments, or managing event registrations. With a user-friendly drag-and-drop interface, Jotform makes it easy for users to design professional forms without any coding experience. It offers a variety of templates and customization options, making it suitable for businesses, educators, and individuals who need to gather and manage data efficiently.

One of the key advantages of Jotform is its ability to integrate with numerous third-party applications like Google Sheets, PayPal, and Salesforce. This enables users to automate workflows, track submissions, and manage responses in real-time, streamlining the data collection process. Additionally, Jotform supports advanced features such as conditional logic, allowing forms to adapt based on user input, as well as customizable notifications and analytics tools for more in-depth data management.

In our Jotform review, we also note its flexible pricing structure. The platform offers both free and paid plans, with premium options providing more advanced features such as increased submission limits, more form fields, and enhanced data security. Users appreciate Jotform’s combination of ease of use, scalability, and affordability, making it a popular choice for a wide range of users who need a reliable form-building solution.

What's New in Jotform

Recent updates in Jotform have significantly enhanced its functionality and user experience. One of the most notable improvements is the introduction of Jotform’s new AI-powered features. The platform now includes an AI Form Builder, which leverages machine learning to automatically generate form fields based on a user’s input or previous templates. This makes the form creation process even faster and more intuitive, allowing users to quickly design forms without spending much time on customization.

Another significant update is the new Jotform Tables feature, which streamlines data management by allowing users to view and analyze form submissions in a spreadsheet-like format. This feature offers powerful tools for collaboration, enabling teams to assign tasks, track progress, and filter data with ease. Additionally, users can now create customized views of their submissions, making it simpler to organize and act on incoming data without being overwhelmed by large amounts of information.

Jotform’s recent updates have also improved its integration capabilities. The platform now supports more than 100 integrations, including popular apps like Zoom, Slack, and Google Drive, further enhancing the ability to automate workflows and sync data between various platforms. With these new integrations, users can automatically send form responses to their connected apps, saving time and minimizing manual work.

In our Jotform review, we also highlight the improved mobile app that now provides more features for managing forms on the go. Users can create, share, and manage forms directly from their smartphones, and receive real-time notifications on form submissions. Overall, these updates showcase Jotform’s ongoing commitment to enhancing user experience, making form creation, data management, and integration more seamless than ever before.

What Sets Jotform Apart

What sets Jotform apart from other form builders is its combination of ease of use, advanced features, and extensive integrations. Unlike many form-building tools, Jotform offers a drag-and-drop interface that is both intuitive and highly customizable, making it suitable for users with little to no technical expertise. Additionally, Jotform’s versatility is enhanced by its wide range of form templates, widgets, and themes, which allow users to create professional-looking forms for any purpose, from simple surveys to complex data collection.

Another standout feature is Jotform's ability to integrate with over 100 third-party applications, including popular platforms like Google Sheets, PayPal, Slack, and Salesforce. These integrations enable users to automate workflows, manage submissions, and sync data seamlessly with other tools. Furthermore, Jotform's AI-powered Form Builder can speed up the form creation process by suggesting relevant fields based on the user’s needs. The platform’s flexibility and scalability make it an excellent choice for businesses of all sizes.

Can Jotform Enhance Your Financial Processes?

Jotform’s flexible form capabilities enable businesses to capture and manage financial data seamlessly. By integrating form submissions with established financial workflows, users can automatically funnel critical data into accounting systems, which minimizes manual entry and reduces errors. Moreover, combining Jotform with cloud accounting software facilitates real-time analysis and streamlined reconciliation processes. Enhanced data security and customizable reporting further support efficient financial oversight, ensuring that sensitive fiscal information is handled with the rigor required by modern finance departments.

How Jotform Supports Website Content Management

Jotform not only streamlines form creation but also proves to be an essential tool for website content management by integrating seamlessly with various content management systems (CMS). A CMS is the backbone of modern website operations, allowing businesses to manage their digital content effectively. Leveraging Jotform with CMS platforms simplifies the process of embedding forms, collecting customer inquiries, and tracking submissions for websites across industries.

For instance, Jotform allows users to embed forms directly onto web pages using its simple integration options, such as custom HTML codes or CMS extensions. This feature is particularly beneficial for businesses utilizing CRM systems, as Jotform helps gather critical user data to populate lead databases or customer profiles. Additionally, its ability to create interactive forms with drag-and-drop functionality aligns with many CMS workflows, offering a hassle-free user experience.

If you're considering which CMS platform pairs well with tools like Jotform, exploring various CMS software examples can help identify systems that match your business needs. Having a cohesive workflow between your CMS and form builder tool ensures improved efficiency, data accuracy, and audience engagement.

In our Jotform review, here's a breakdown of the available pricing plans:

Free - $0 per user/month

• 5 forms
• 100 monthly submissions
• 100MB storage
• Basic form builder and templates
• Limited integrations

Bronze - $39 per user/month (billed annually)

• 25 forms
• 1,000 monthly submissions
• 10GB storage
• Unlimited form fields
• Payment integrations (PayPal, Stripe, etc.)
• 100+ integrations
• 1 user account

Silver - $49 per user/month (billed annually)

• 50 forms
• 2,500 monthly submissions
• 100GB storage
• Advanced form widgets and themes
• HIPAA compliance for healthcare professionals
• 1,000+ integrations
• 3 user accounts

Gold - $99 per user/month (billed annually)

• 100 forms
• 10,000 monthly submissions
• 1TB storage
• Priority support
• Unlimited form fields, submissions, and storage
• 1,500+ integrations
• 5 user accounts

Enterprise - Custom pricing (contact for quote)

• Custom form and submission limits
• Dedicated account manager and priority support
• Advanced security features
• Unlimited user accounts
• Enhanced collaboration tools

These plans scale to fit various business sizes and user needs, from individual users or small businesses to large enterprises with advanced requirements. Optional add-ons such as additional submissions or storage can be purchased to further tailor the plan to specific needs.

• User-friendly: Drag-and-drop builder, no coding required.
• Extensive integrations: Connects with over 100 apps, including Google Sheets, Salesforce, PayPal, and more.
• Customizable templates and widgets: Easily customize forms with advanced widgets and themes.
• AI-powered features: Automated form generation and smart field suggestions.
• Scalable pricing: Flexible Jotform pricing plans are suitable for individuals, small businesses, and large enterprises.
• Advanced data management: Tools for collaboration, filtering, and reporting, especially with Jotform Tables.
• Strong security: Includes HIPAA compliance options and encryption features for sensitive data.

• Limited features on the Free plan: The Free plan comes with restrictions on submissions and form usage.
• Learning curve for advanced features: While the basics are easy to grasp, more complex features (like conditional logic) may require some learning.
• Jotform pricing can add up: Premium plans may be expensive for small businesses or individuals with high submission needs.
• Limited custom branding on lower-tier plans: Custom branding and white-label options are only available on higher-tier plans.

In our Jotform review, these unique advantages, coupled with a strong set of features, help it stand out in the crowded form builder market. While it’s not without its drawbacks, particularly for users on the Free plan or those looking for more budget-friendly options, Jotform's flexibility, scalability, and robust feature set make it a top choice for businesses and individuals needing a powerful, reliable form-building tool.

Jotform's core features make it a standout tool in the form-building space, offering a range of powerful tools that cater to both novice users and advanced professionals. In our Jotform review, we highlight the following major features:

Drag-and-Drop Form Builder

Jotform's drag-and-drop form builder allows users to easily design customized forms without needing any coding skills. This intuitive interface makes it simple to add, arrange, and style form fields, making it accessible for beginners while still offering the flexibility needed for more experienced users.

Templates and Themes

One of the most attractive features in our Jotform review is its extensive collection of form templates and themes. With hundreds of pre-built templates for everything from contact forms to surveys and event registrations, users can quickly create professional-looking forms tailored to their needs. The customizable themes ensure that the forms align with a business’s branding, making it easy to maintain a consistent visual identity.

Conditional Logic

Jotform's conditional logic is a key feature that sets it apart. This allows forms to adapt based on user responses. For example, if a user selects a specific answer, subsequent questions can change or be hidden accordingly. This dynamic approach creates more personalized experiences for respondents and helps improve data accuracy by collecting relevant information.

Integrations

In our Jotform review, we highlight its seamless integrations with over 100 third-party applications. Popular tools such as Google Sheets, Salesforce, PayPal, Slack, and other  academic writing software can be easily connected, enabling users to automate workflows and sync data across platforms. These integrations save time, reduce errors, and streamline processes for businesses of all sizes.

Customizable Widgets

Jotform's library of customizable widgets enhances forms with additional functionalities like file uploads, date pickers, digital signatures, and rating systems. These widgets enable users to build highly interactive forms that cater to a variety of needs, from simple surveys to complex data collection tasks.

In our Jotform review, we highlight several key benefits that make the platform a powerful tool for users across industries:

Easy to Use

Jotform’s drag-and-drop form builder allows users to create forms quickly without any coding knowledge. This ease of use is perfect for small businesses or individuals needing a fast and simple solution for collecting data.

Automation Saves Time

Jotform integrates with over 100 third-party apps, automating workflows, increasing productivity, and reducing manual tasks. For example, form submissions can be instantly sent to Google Sheets or Salesforce, streamlining data management and saving time.

Highly Customizable

Jotform offers extensive customization options, including conditional logic and personalized branding. This flexibility makes it suitable for various use cases, such as as a survey software, in job applications, and event registrations.

Secure Data Collection

With SSL encryption and HIPAA compliance options, Jotform ensures secure data collection, making it ideal for businesses in healthcare, legal, and finance that need to handle sensitive information safely.

Scalable for Growth

Jotform scales with your business. Whether you’re a small startup or a large enterprise, it offers plans and Jotform features that grow with you, including team collaboration and enterprise-level Jotform integrations.

In our Jotform review, we found that Jotform is well-suited for a wide range of businesses, from small startups to large enterprises, across various industries. The platform’s flexibility, ease of use, and scalability make it a top choice for many organizations, but there are certain business types and industries where it may not be the best fit.

Small to Medium-Sized Businesses (SMBs)

Jotform is particularly ideal for small to medium-sized businesses (SMBs). These businesses benefit from the platform’s affordable pricing and user-friendly interface that doesn’t require technical expertise. Small businesses in sectors such as retail, hospitality, event planning, and education can easily use Jotform to create order forms, surveys, customer feedback forms, or event registrations without a hefty investment in software or development.

Healthcare and Legal Industries

Jotform is a strong choice for businesses in healthcare and legal sectors due to its HIPAA-compliant forms. Healthcare providers, clinics, and law firms can use Jotform to securely collect patient or client information, consent forms, and intake forms. The platform’s focus on data security and privacy makes it an excellent tool for industries that need to comply with strict regulations regarding personal and sensitive data.

E-commerce and Nonprofit Organizations

For e-commerce businesses and nonprofits, Jotform is ideal for creating payment forms, donation forms, and product order forms. Integration with popular accounting software and payment gateways like PayPal, Stripe, and Square allows these businesses to collect payments directly through their forms. Nonprofits, in particular, can use Jotform to manage event registrations, accept donations, and gather volunteer sign-ups, making it a cost-effective solution.

Larger Enterprises

Jotform’s Enterprise plan offers advanced features, including custom branding, enhanced security, and team collaboration tools, making it a good fit for larger businesses or organizations that need more control over data and user access. Corporations, government agencies, and large educational institutions can leverage Jotform’s capabilities to manage complex workflows, employee data, and customer interactions efficiently.