Best Commence CRM Alternatives & Competitors for 2025

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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1

NetSuite ERP Accounting

5 / 5

Read more about NetSuite ERP Accounting

NetSuite ERP Accounting delivers a unified platform that consolidates financial, sales, and HR data into a single system, simplifying management and enhancing accuracy by reducing the reliance on multiple disparate applications. Its automation capabilities streamline routine accounting tasks such as processing invoices and managing accounts payable and receivable, which helps minimize errors and frees up staff to concentrate on more strategic work. With real-time dashboards and customizable reports, users gain immediate access to vital financial metrics, enabling quicker and more informed decision-making. Additionally, the cloud-based design offers scalability, allowing businesses to effortlessly expand their usage and features without heavy IT investment as they grow.

Key Features of NetSuite ERP Accounting
  • General Ledger Management
  • Accounts Receivable Automation
  • Automated Bank Feeds and Reconciliation
  • Multi-Currency and Global Consolidation
  • Revenue Recognition
  • Advanced Financial Reporting
  • Automated Financial Close
  • Real-Time Data and Analytics
Price of NetSuite ERP Accounting

NetSuite ERP Accounting pricing starts with a base platform fee of about $999 per month. Costs increase with user licenses, which vary depending on access levels. Additional modules add to the overall price, tailored to specific business needs. Implementation fees range widely—from $10,000 to over $100,000—depending on complexity. Customizations are charged hourly between $150 and $300. Training and support usually involve a one-time fee from $2,000 to $15,000. Pricing is highly customizable and typically billed annually, with possible discounts for larger enterprises or multi-year agreements.

2

Sage Intacct

4.7 / 5

Read more about Sage Intacct

Sage Intacct is a cloud-based financial management platform that empowers businesses with real-time access to vital financial data, allowing teams to operate remotely without losing any system capabilities. Its customizable dashboards deliver immediate financial insights, enabling leaders to make well-informed decisions quickly and confidently. The software is especially beneficial for organizations with complex or international operations, as it supports multi-entity consolidations and multiple currencies with ease. Additionally, Sage Intacct automates key accounting tasks and integrates smoothly with other business tools, enhancing efficiency while ensuring data accuracy and robust security.

Key Features of Sage Intacct
  • Intelligent, Automated General Ledger System
  • Real-Time, Optimized Cash Management
  • Automated Accounts Receivable and Payable Processing
  • Interactive, Real-Time KPI Dashboard Interface
  • Extensible Pre-Built and Custom Reporting Suite
  • Advanced Intelligent Workflow Automation Engine
  • Comprehensive Integrated Multi-Entity Financial Management
  • Accessible Mobile Access Platform
Price of Sage Intacct

Sage Intacct’s subscription pricing model offers three distinct packages to meet diverse business needs. The Essentials plan begins at £6,570 per year, providing fundamental ledger, receivables, payables, and core modules with basic project tracking. The Pro package, starting at £10,147 annually, extends these services with advanced functionalities, including revenue recognition, multi-currency support, and improved project costing. For companies requiring tailored solutions, the Bespoke package offers custom pricing and personalized modules based on specific operational demands. Contact Sage Intacct directly for further pricing details and options. Additional terms may apply now.

3

4.55 / 5

Read more about Connecteam

Connecteam is positioned as a comprehensive solution within the realm of workforce management software, designed to address common challenges in managing modern teams. Its overview hints at a platform that integrates multiple operational functions into one cohesive system, aiming to simplify the complexities of scheduling, communication, and task coordination. The description, though broad in its scope, suggests that Connecteam has been crafted to support organizations in optimizing their workflows without overwhelming them with unnecessary details. For those in search of a flexible and robust tool to streamline team management, Connecteam appears as a promising candidate worth exploring.

Key Features of Connecteam
  • Reporting
  • Dashboard
  • Task Management
  • Mobile Checklists
  • Team Scheduling
  • Time Clock
  • Geofencing
  • One-Click Payroll
Price of Connecteam

Connecteam offers tiered pricing for diverse workforce needs. The Small Business plan is free for up to 10 users, providing essential tools. The Basic plan costs $29 per month for up to 30 users with additional users at $0.50 each. At $49 per month, the Advanced plan adds geofencing and customization, with extra users at $1.50 each. The Expert plan, at $99 monthly (extra users for $3.00 each), delivers advanced automation and multi-location management. The Enterprise plan is custom-priced by inquiry. A 14-day free trial allows customers to explore features.

4

4.55 / 5

Read more about Tipalti

Tipalti appears as an accounts payable automation solution that promises streamlined payment processes, even though the provided source does not furnish detailed specifics. The limited information hints at its role in simplifying complex financial workflows for businesses managing numerous vendor payments. Prospective customers evaluating accounts payable automation software might infer that Tipalti focuses on enhancing efficiency and reducing administrative complexities. However, with the absence of more granular data from the source, only a broad impression of its intended benefits can be gleaned at this time.

Key Features of Tipalti
  • Powerful End-to-End Accounts Payable Automation
  • Smart Automated Invoice Management System
  • Efficient Automated Approval Workflows Process
  • Accurate Payment Reconciliation Integration Process
  • Real-Time Analytics and Reporting Suite
  • Seamless ERP Integration for Efficiency
  • Robust Global Payments Capability Platform
  • Proactive Fraud Detection and Prevention
Price of Tipalti

Tipalti’s pricing starts at $99.00 per month for the Basic Plan, designed for smaller businesses with one user and incorporating a platform fee plus scalable transaction costs. The plan includes key AP automation features like global payouts, invoice management, and tax compliance. For organizations with higher transaction volumes or advanced needs, custom pricing options are available upon request. Prospective customers should contact Tipalti directly for detailed, personalized quotes and explore additional features, ensuring the software aligns with diverse accounts payable requirements as the business grows. Comprehensive cost transparency benefits clients.

5

4.5 / 5

Read more about Paylocity

Paylocity presents itself as a solution tailored toward addressing the essential operations of human resources management for modern businesses. The platform is positioned to streamline key administrative functions while supporting the broad spectrum of workforce-related tasks that organizations face. Its design is intended to enhance efficiency and simplify everyday HR processes, making it a candidate worth considering for companies in search of comprehensive core HR software. Although the detailed elements of its offering remain unspecified in the source, the overall framework suggests a focus on operational effectiveness and adaptability in the evolving HR landscape.

Key Features of Paylocity
  • Customizable Reporting and Visual Dashboards
  • Granular User, Role, and Access Management
  • Intuitive Employee Self-Service Web Portal
  • Optimized Mobile-enabled Employee Self-Service Access
  • Fully Automated Payroll Entry Processing
  • Efficient Time Off Accrual Management
  • Robust Integrated Compliance Management
  • Comprehensive Global Talent Management Features
Price of Paylocity

Paylocity pricing remains undisclosed and customized to each organization’s unique needs. Their core HR solution follows a per-employee, per-month structure ensuring consistent costs as your workforce expands and is designed for enterprises. Customizable features enable companies to tailor solutions without worrying about rising fees. Although potential customers are encouraged to schedule a demo, no free trial is offered. This custom pricing model lets enterprises align expenses with operational demands, yet prospective users seeking transparent pricing details should contact Paylocity for personalized quotes regarding their innovative HR and payroll platform directly.

6

Acumatica

4.5 / 5

Read more about Acumatica

Acumatica stands out as a modern ERP solution designed for organizations seeking flexibility and scalability through its cloud-native architecture, which provides secure access to data and workflows from any internet-enabled device without requiring VPNs or extra hardware. Its pricing model, based on computing resources rather than per-user fees, allows companies to scale effortlessly by adding unlimited users without increasing costs. The platform integrates essential business functions such as finance, inventory, sales, and CRM into a single system, promoting collaboration and reducing information silos across departments. Enhanced by industry-specific features, automation capabilities, and strong cybersecurity measures like multi-factor authentication and encryption, Acumatica supports tailored workflows and real-time analytics to meet diverse business demands.

Key Features of Acumatica
  • Modern User Interface with enhanced personalization
  • AI-First Approach with anomaly detection and predictive analytics
  • Project-Related Billing Automation
  • Cloud-Native Deployment with optional on-premises
  • Unlimited User Licensing via resource-based pricing
  • Integrated Customer Relationship Management (CRM)
  • Real-Time Dashboards & Reporting
  • Advanced Security & Compliance including multi-factor authentication
Price of Acumatica

Acumatica’s pricing is customized based on factors like industry edition, user count, transaction volume, and selected features rather than fixed per-user fees. The General Business Edition starts at $6,000 per year, including five user licenses and 1,000 monthly transactions. Mid-sized companies often spend $25,000 or more annually as usage scales. Implementation fees can range from $30,000 to over $100,000 depending on complexity. Licensing options include SaaS subscription, private cloud subscription, and private cloud perpetual, each offering different flexibility and payment structures.

7

Gaviti

4.5 / 5

Read more about Gaviti

Gaviti is an AI-driven platform designed to streamline accounts receivable processes by automating essential tasks such as invoice handling, payment reminders, and customer follow-ups, significantly easing the manual burden on finance teams. Its ability to reduce late payments by up to 50% and shorten Days Sales Outstanding (DSO) helps businesses accelerate cash flow and enhance financial stability. The software stands out for its adaptability, offering customizable workflows, personalized communication options, and tailored dashboards that fit seamlessly into existing business systems like SAP, QuickBooks, and NetSuite. Additionally, Gaviti provides in-depth visibility into team performance through its A/R Team Screen, empowering finance leaders with actionable insights to improve operational efficiency.

Key Features of Gaviti
  • AI-Powered Collections Platform
  • Intelligent Automation
  • Real-Time Analytics
  • DSO Reduction Capabilities
  • Multi-ERP Integration
  • Self-Service Payer Portal
  • Dispute Management System
  • Automated Payment Matching
Price of Gaviti

Gaviti’s pricing starts at $200 per month and is based on the products selected and the number of unique customers invoiced each month, with no per-user fees. There are no detailed or named pricing plans publicly available. For businesses seeking tailored pricing that fits specific needs, contacting Gaviti directly is recommended to receive a customized quote. This approach allows companies to align costs with their invoicing volume and required features, ensuring flexibility and scalability in payment management solutions.

8

4.35 / 5

Read more about Paychex

Paychex stands out as a versatile payroll software solution, designed with an intuitive interface that simplifies navigation even for users without technical expertise. Business owners appreciate its mobile accessibility, which allows payroll management and vital information retrieval on the go. The platform supports efficient payroll operations, enabling runs with just a couple of clicks, and offers multiple time-tracking options to suit diverse business needs. Additionally, Paychex integrates advanced analytics and robust security measures, streamlining administrative tasks by consolidating data entry into a single, user-friendly system.

Key Features of Paychex
  • Comprehensive Payroll Management and Processing
  • Automated Tax Calculation and Filing
  • Accurate Time and Attendance Tracking
  • Employee Self-Service HR Data Portal
  • Mobile App for Payroll Access
  • Direct Deposit and On-Demand Pay
  • Robust Compliance and Regulatory Management
  • Customizable Reporting and Data Dashboards
Price of Paychex

Paychex’s pricing details aren’t publicly available, so prospective users must contact the vendor for personalized estimates. For instance, Paychex Flex plans – whether Select, Pro, or Enterprise – feature custom bundles tailored specifically to a company’s unique payroll and HR requirements. Pricing structure likely considers factors like company size and specific service usage, ensuring dedicated support and comprehensive payroll processing including tax filing. Overall, while the absence of fixed rates may seem perplexing, this approach allows for bespoke service alignments, urging interested customers to reach out directly for accurate, tailored pricing.

9

4.2 / 5

Read more about Zoho Books

Zoho Books is presented as a solution geared toward streamlining various financial management tasks for businesses, with its design intent centered on simplifying day-to-day accounting processes. Its framework appears to be constructed in a way that addresses key needs such as handling transactions and ensuring organized record-keeping, potentially easing the burden of traditional bookkeeping methods. Overall, the product is positioned as a resource that may offer valuable support to prospective customers seeking a robust and user-friendly accounting software solution.

Key Features of Zoho Books
  • General Ledger & Audit Trail
  • Accounts Receivable & Invoice Customization
  • Accounts Payable & Payment Processing
  • Bank Reconciliation with Automated Matching
  • Multi-Currency Invoicing with Recurring Options
  • Comprehensive Financial Reporting & Analytics
  • Automated Tax Management Compliance Module
  • Seamless Online Payment Integration Capability
Price of Zoho Books

Zoho Books pricing is structured to cater to varying business needs. The FREE plan targets smaller firms with less than 50K USD turnover, offering essential client and invoice management with a single user plus one accountant. The STANDARD plan, costing $15 per organization monthly (billed annually), adds enhanced functionalities and supports three users. Upgrade further with the PROFESSIONAL plan at $40 monthly, which introduces multi-currency transactions and vendor credits for up to five users. Finally, the PREMIUM plan at $60 monthly delivers advanced inventory features along with purchase and sales order capabilities, supporting up to 10 users.

Read more about Refrens Accounting

Refrens Accounting is positioned as an intuitive software solution designed to simplify the financial operations of businesses focused on billing and invoicing. Its interface aims to streamline complex accounting workflows while reducing the effort required to manage routine financial tasks. By emphasizing ease of use and automated processes, the system seeks to offer prospective customers a dependable and efficient approach to billing management. Overall, Refrens Accounting appears to address the needs of businesses looking for a robust billing software solution that balances functionality with simplicity.

Key Features of Refrens Accounting
  • Customizable invoice templates for branding
  • Automated recurring invoicing for efficiency
  • Integrated secure payment processing system
  • Automated payment reminders reduce delays
  • Multi-currency transaction support always included
  • Comprehensive financial reporting and analytics
  • Direct client communication via platform
  • Free plan with essential features
Price of Refrens Accounting

Refrens Accounting offers three distinct pricing plans honed to satisfy diverse business needs. The free Basic plan provides essential invoicing, client management, and expense tracking with solid support and cloud security. The Books Essential plan, priced at $90, builds on these features by adding invoice customization, recurring billing, and enhanced reporting capabilities. Meanwhile, the Books Pro plan at $225 further augments features by integrating advanced financial reporting, custom user roles, and expanded team management. A free trial lets users explore premium features without financial commitment. Simplified plans suit varied business.

Overview

Choosing the right CRM software is crucial for businesses aiming to improve customer relationships and streamline operations. While Commence CRM offers valuable features, it may not fit every organization's unique needs or budget. Prospective customers often struggle with finding a solution that balances ease of use, customization, and scalability.

This article will guide you through alternative CRM options designed to address common challenges like limited integration capabilities, pricing constraints, or lack of specific industry features. By exploring these alternatives, you can identify solutions better suited to your business goals.

Reading this article will help you make an informed decision by highlighting key factors to consider and the benefits each alternative brings. You'll gain clarity on how to select a CRM that enhances productivity, supports growth, and aligns with your customer management strategies.

What is Commence CRM?

Commence CRM is tailored to meet the needs of small and mid-sized businesses by consolidating sales, marketing, customer service, and project management into a single platform. Its modular design lets companies pick only the functionalities they require, from contact and lead management to help desk and document control, offering adaptability as business demands evolve.

The software supports both cloud and on-premise setups, giving organizations flexibility to fit their IT infrastructure. Integration with popular tools like Microsoft Outlook and QuickBooks ensures seamless synchronization of email, calendar, and financial data, while compatibility with mobile devices enhances accessibility for teams on the move.

Sales features empower users to track activities, manage pipelines, and produce forecasts. Marketing tools include campaign oversight, web-based lead capture forms, and budget management to sharpen outreach efforts and measure results effectively. The customer service modules facilitate efficient ticket handling, knowledge base access, and self-service options, streamlining issue resolution.

Integrated project management capabilities allow assignment of tasks, resource monitoring, and real-time collaboration within the same environment, eliminating data silos through a unified database that centralizes all customer and project information.

Automation extends across marketing and lead generation, supplemented by analytics for performance evaluation and customizable dashboards delivering instant insights into business operations. These elements collectively boost operational efficiency and support stronger client relationships.

For businesses exploring broader software options, consulting the list of the best online reputation management software can provide valuable context and comparison points during the selection process.

What to look for in Commence CRM alternatives?

Commence CRM stands out as an adaptable and intuitive platform tailored for small to mid-sized businesses, offering both cloud-based and on-premise deployment options. Its modular architecture enables companies to pick only the features they need, minimizing complexity and unnecessary expenses.

Core functionalities include a user-friendly interface, comprehensive contact and account management, sales and lead tracking, marketing automation, project oversight, customer service tools, and strong integration capabilities with Microsoft Outlook, QuickBooks, Google Apps, and various mobile devices. Additionally, it supports customizable dashboards, detailed reporting, and workflow automation to enhance operational efficiency and team productivity.

When evaluating alternatives, prioritize your organization’s specific needs by listing essential modules such as sales pipeline monitoring, support ticketing, marketing campaigns, and project management. Confirm that any prospective CRM matches or surpasses these requirements.

Consider deployment flexibility carefully—whether a cloud, on-premise, or hybrid model fits your IT strategy and data protection standards. Ease of use is equally critical: a steep learning curve can impede adoption and slow productivity gains.

Look for scalability and customization options, including custom fields, automation workflows, and modular upgrades that grow with your business. Integration potential with existing tools like email clients, accounting software, and mobile technology is fundamental to maintaining seamless workflows.

Evaluate the quality of customer support, including self-service resources, direct email or phone assistance, and professional onboarding services, especially if your team requires data migration or training. Pricing structures should be transparent and aligned with long-term return on investment, avoiding hidden fees for essential features.

Robust reporting and analytics capabilities are indispensable for tracking performance metrics, forecasting outcomes, and enabling data-driven decisions.

For organizations seeking to boost team skills alongside CRM deployment, exploring free online training platforms for employees can offer valuable resources to enhance user adoption and maximize software benefits.

Frequently Asked Questions about Commence CRM

What are the top alternatives to Commence CRM?

Notable alternatives include Salesforce Sales Cloud, Zoho CRM, monday sales CRM by monday.com, Pipedrive, Insightly CRM, Sugar Sell, and Microsoft Dynamics.

Are there free alternatives to Commence CRM?

Yes, free CRM options such as TOPdesk, BOSSDesk, Clio, Apptivo, and Mokapen exist, though their features and scalability differ significantly.

Which Commence CRM alternatives are best for small businesses?

Zoho CRM, Thryv, and Pipedrive stand out as affordable, user-friendly, and customizable solutions tailored for small to medium-sized enterprises.

Which Commence CRM alternatives offer cloud-based deployment?

The majority of leading options, including Salesforce Sales Cloud, Zoho CRM, and monday sales CRM, provide cloud-based platforms enabling remote access and scalable infrastructure.

What are the most customizable Commence CRM alternatives?

Salesforce Sales Cloud, monday sales CRM, and Zoho CRM are recognized for their extensive customization capabilities, allowing users to adapt workflows and dashboards to fit specific business needs.

Which alternatives integrate well with other business applications?

Salesforce Sales Cloud, Zoho CRM, and Insightly CRM are notable for their strong integration with diverse third-party business tools and software ecosystems.

Are there alternatives with strong reporting and analytics capabilities?

Salesforce Sales Cloud, Zoho CRM, and Pipedrive offer advanced reporting and analytics features that assist companies in extracting valuable insights from sales and customer data.

What alternatives provide mobile accessibility?

Most popular alternatives such as Salesforce Sales Cloud, Zoho CRM, and monday sales CRM include mobile apps, facilitating access to sales and customer information while on the move.

Which alternatives are easy to implement for teams with limited technical resources?

Pipedrive and monday sales CRM are praised for their straightforward setup processes that require minimal IT support, making them suitable for teams lacking technical expertise.

What options are available for businesses seeking affordability in a CRM alternative?

Zoho CRM, Thryv, and Apptivo are known for their competitive pricing, offering cost-effective CRM solutions for budget-conscious organizations.

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