Onpipeline Review 2025 Pricing, Features, Pros & Cons, Ratings & More
Co-Founder and Chief Data Scientist
Onpipeline: Top CRM Software
4.2 / 5
Featured CRM Software Alternatives for Onpipeline
$9 to $150/user/month
Yes, up to 2 users
E-signature software, call transcription, conversation routing
Editor's Take
HubSpot CRM is a powerful customer relationship management platform designed to help businesses manage their sales, marketing, and customer service efforts in one centralized place. Its user-friendly interface allows teams to track leads, monitor customer interactions, and automate sales pipelines. With built-in tools for email marketing, contact management, and analytics, HubSpot CRM provides deep insights into customer behavior and sales performance. The platform also supports seamless collaboration between marketing and sales teams through real-time updates and integrations with tools like Gmail, Outlook, and Slack. Additionally, its automation features help reduce manual tasks, enabling teams to focus on building relationships and closing deals. HubSpot CRM is scalable, making it ideal for businesses of all sizes, from startups to large enterprises.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
Custom
No
Sales automation, customer service, marketing
Editor's Take
NetSuite CRM is a comprehensive customer relationship management solution designed to support businesses in managing their entire customer lifecycle. It offers a full suite of tools for sales automation, customer service, marketing, and partner management, helping teams improve efficiency and build stronger customer relationships. With real-time visibility into customer interactions, NetSuite CRM enables businesses to track leads, manage opportunities, and forecast sales accurately. Its built-in analytics and reporting features provide deep insights into sales performance and customer behavior. NetSuite CRM integrates seamlessly with NetSuite’s enterprise resource planning (ERP) system, offering a unified platform for managing business operations. This scalability and flexibility make it ideal for growing businesses and enterprises seeking an all-in-one solution for customer relationship management.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$25 per user per month
14 days
marketing automation, sales automation, no code customization
Editor's Take
CRM Creatio is a comprehensive customer relationship management (CRM) solution designed to streamline and enhance business processes across sales, marketing, and customer service functions. Known for its low-code platform, Creatio allows businesses to customize and automate workflows without requiring extensive technical expertise. This adaptability makes it particularly appealing to organizations seeking to align the software with their specific needs.
The platform's marketing module provides tools for multi-channel campaign management, lead generation, and personalized customer engagement. Its sales module offers functionality for pipeline management, opportunity tracking, and analytics to help teams close deals more efficiently. Additionally, the customer service module supports case management, service level agreement (SLA) monitoring, and omnichannel communication, enabling businesses to provide exceptional customer support.
Creatio stands out with its intuitive interface, robust analytics, and AI-powered tools that provide actionable insights. The low-code development tools allow non-technical users to create applications and automate processes, reducing the dependency on IT teams. Integration capabilities with other software platforms and APIs enhance its utility, making it a versatile choice for businesses of all sizes.
Overall, CRM Creatio is a powerful solution that combines user-friendly design with advanced customization and automation features. Its adaptability and low-code foundation position it as a strong contender for organizations looking to optimize customer relationship management processes while maintaining flexibility for growth and innovation.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
Onpipeline Review
What is Onpipeline?
Onpipeline is a cloud-hosted customer relationship management (CRM) system that aims to simplify and optimize the sales operations of organizations, particularly small and medium-sized firms (SMEs). The management of customer connections, the tracking of sales activity, and the automation of various components of the sales cycle are the primary points of emphasis.
It is well-recognized that Onpipeline has an intuitive user interface and is simple to use, which makes it accessible even to individuals who have a limited level of technical expertise. To accommodate a wide range of corporate requirements and financial constraints, it provides a variety of price plans, beginning at $25 per user each month.
As the team searched for the best CRM software, we looked into what Onpipeline offers compared to other CRM tools. The whole research team worked on this Onpipeline review so anyone searching for an efficient CRM product for their organization can learn more about the pros and cons of Onpipeline and think carefully if this is what they truly need.
What's New in Onpipeline?
When it's built and used right, smarter technology can help businesses make better choices. Onpipeline knows this and the need for innovative sales and marketing automation solutions. The platform has also been releasing new and improved updates for the benefit of users.
Upon creating this review, there are new updates released by Onpipeline that can create a better and much more seamless experience for the users. One update is the enhanced automation capabilities. Onpipeline has added more automation to its workflow, so now users can set up more complicated actions and triggers based on specific customer data or behaviors. This includes sending follow-up emails, making tasks, and automatically moving deals through the stages. This saves sales teams time and lets them focus on more important tasks.
Another update is the advanced lead management. Lead handling has been improved so that leads can be better nurtured, scored, and tracked. Onpipeline now has tools for making targeted email marketing and follow-ups, which increases the chances of turning leads into customers.
Lastly, integrations between Onpipeline and other business tools and processes are now better, making it easier to use. This includes seamless email integration, which lets you handle personal and team emails better from within the CRM tool.
We learned from reading other Onpipeline reviews that many users really like how the CRM features save them time and make things easier. It won't be a surprise if Onpipeline releases even more product updates that help ease out jobs in every organization.
Featured CRM Software Products
$9 to $150/user/month
Yes, up to 2 users
E-signature software, call transcription, conversation routing
Editor's Take
HubSpot CRM is a powerful customer relationship management platform designed to help businesses manage their sales, marketing, and customer service efforts in one centralized place. Its user-friendly interface allows teams to track leads, monitor customer interactions, and automate sales pipelines. With built-in tools for email marketing, contact management, and analytics, HubSpot CRM provides deep insights into customer behavior and sales performance. The platform also supports seamless collaboration between marketing and sales teams through real-time updates and integrations with tools like Gmail, Outlook, and Slack. Additionally, its automation features help reduce manual tasks, enabling teams to focus on building relationships and closing deals. HubSpot CRM is scalable, making it ideal for businesses of all sizes, from startups to large enterprises.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
Custom
No
Sales automation, customer service, marketing
Editor's Take
NetSuite CRM is a comprehensive customer relationship management solution designed to support businesses in managing their entire customer lifecycle. It offers a full suite of tools for sales automation, customer service, marketing, and partner management, helping teams improve efficiency and build stronger customer relationships. With real-time visibility into customer interactions, NetSuite CRM enables businesses to track leads, manage opportunities, and forecast sales accurately. Its built-in analytics and reporting features provide deep insights into sales performance and customer behavior. NetSuite CRM integrates seamlessly with NetSuite’s enterprise resource planning (ERP) system, offering a unified platform for managing business operations. This scalability and flexibility make it ideal for growing businesses and enterprises seeking an all-in-one solution for customer relationship management.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$25 per user per month
14 days
marketing automation, sales automation, no code customization
Editor's Take
CRM Creatio is a comprehensive customer relationship management (CRM) solution designed to streamline and enhance business processes across sales, marketing, and customer service functions. Known for its low-code platform, Creatio allows businesses to customize and automate workflows without requiring extensive technical expertise. This adaptability makes it particularly appealing to organizations seeking to align the software with their specific needs.
The platform's marketing module provides tools for multi-channel campaign management, lead generation, and personalized customer engagement. Its sales module offers functionality for pipeline management, opportunity tracking, and analytics to help teams close deals more efficiently. Additionally, the customer service module supports case management, service level agreement (SLA) monitoring, and omnichannel communication, enabling businesses to provide exceptional customer support.
Creatio stands out with its intuitive interface, robust analytics, and AI-powered tools that provide actionable insights. The low-code development tools allow non-technical users to create applications and automate processes, reducing the dependency on IT teams. Integration capabilities with other software platforms and APIs enhance its utility, making it a versatile choice for businesses of all sizes.
Overall, CRM Creatio is a powerful solution that combines user-friendly design with advanced customization and automation features. Its adaptability and low-code foundation position it as a strong contender for organizations looking to optimize customer relationship management processes while maintaining flexibility for growth and innovation.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$8/per user/per month
Yes
customizable dashboards, automated follow-ups, advanced analytics
Editor's Take
monday.com Sales CRM is a customizable platform designed to streamline sales processes, enhance team collaboration, and improve pipeline visibility. Its intuitive interface enables users to manage leads, track deals, and automate repetitive tasks with ease. The CRM integrates seamlessly with popular tools like Gmail, Slack, and HubSpot, ensuring a centralized workflow. Features like customizable dashboards, automated follow-ups, and advanced analytics help sales teams stay organized and focused on closing deals. With scalability in mind, monday.com caters to businesses of all sizes, offering flexible pricing plans and robust customer support. It’s an excellent choice for teams seeking efficiency and adaptability.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$7 per user per month billed annually
15 days
lead generation, sales pipeline management, workflow automation
Editor's Take
Zoho CRM is a flexible and comprehensive customer relationship management platform designed to help businesses manage and grow their customer relationships effectively. With tools for lead generation, sales pipeline management, workflow automation, and analytics, Zoho CRM is suitable for businesses of all sizes across a variety of industries.
Zoho CRM enables teams to streamline sales processes by capturing leads from multiple channels, tracking interactions, and managing every stage of the sales cycle. The platform offers customizable dashboards and reports, providing insights into sales performance and customer behaviors to help make data-driven decisions. With powerful automation features, Zoho CRM allows businesses to set up workflows for routine tasks like follow-ups, lead scoring, and email notifications, reducing manual work and enhancing productivity. The platform integrates with popular tools, including the Zoho suite, Microsoft 365, and G Suite, enabling a seamless connection across teams.
For businesses aiming to improve customer engagement, close deals faster, and enhance team collaboration, Zoho CRM delivers a scalable, user-friendly solution to drive sales and customer satisfaction.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
By quote
Yes
Lead Management, Contact Management, Workflow Automation
Editor's Take
Salesforce CRM is a leading customer relationship management platform known for its robust functionality, scalability, and extensive customization options, making it suitable for businesses of all sizes, from startups to large enterprises. Built to streamline sales, marketing, customer service, and analytics, Salesforce CRM empowers teams to manage customer interactions, optimize workflows, and drive growth from a single, cloud-based platform.
Salesforce CRM provides a complete view of customer data, enabling teams to track interactions, manage leads, and automate tasks throughout the sales pipeline. With powerful tools for reporting and analytics, Salesforce offers insights into sales performance, customer trends, and campaign effectiveness, allowing teams to make data-driven decisions. The platform’s automation capabilities reduce manual workloads with customizable workflows, automated follow-ups, and lead scoring, ensuring a smooth customer journey. Integrations with thousands of third-party applications, along with its own suite of services, make Salesforce a highly adaptable solution for businesses looking to connect their CRM with other tools.
For organizations focused on enhancing customer engagement, improving team efficiency, and scaling their operations, Salesforce CRM delivers a powerful and versatile solution tailored to support long-term business growth.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
How much does Onpipeline cost?
Onpipeline: Top CRM Software
4.2 / 5
At the time of writing this Onpipeline review, there are three pricing plans to choose from. Depending on the size of your sales team and the features you need for your business software, you can select from the Pipeline (for small teams), Standard (for growing teams), or Advanced (for scaling sales teams) plan. The three plans offer a standard pricing plan, billed per user every month.
Subscribing to a higher plan offers more premium services not included in the basic plan or free trial. Some examples are the 24/7 customer support availability, unlimited yearly invoices, and VIP data center.
This list of services is part of all three plan levels:
- Custom fields
- Customizable stages
- Unlimited teams
- File storage
- Appointment booking
Onpipeline also offers a 30-day free trial. However, it will have limited features compared to paid plans. Still, this allows users to get a preview of how Onpipeline works before actually subscribing to a paid plan.
Find below an overview of the inclusions and price per plan tier and the Onpipeline pricing per month for one user. Users don't have to pay anything to get started. All plans are month-to-month, and users can stop at any time.
Pipeline - $25 per user/month
- Visual pipeline
- Multiple pipelines
- Customizable stages
- Deal management
- Contacts
- Unlimited teams
- Custom fields
- Deal categories (products)
- File storage
- Quick contact creation
- Import contacts
- API contract management
- Calendar and events
- Appointment booking
- One click email or call
- Call tracking and recording
- Invoices and credit notes
- 200 yearly invoices
- API and widgets
- Unlimited storage
- Data encryption
- Online help center
Standard - $39 per user/month
- Everything in Pipeline +
- Subscriptions - Recurring revenue
- 50 workflow automations
- Quote management
- Custom web forms
- Leads IN management
- Lead sources (partners)
- Email and SMS reminders
- SMS
- Personal email
- Team email
- Email tracking
- Templates and signatures
- Multiple currency
- One click creation from Quotes
- 1000 yearly invoices
- 24/7 customer support
Advanced - $58 per user/month
- Everything in Standard +
- 100 workflow automations
- Inventory module
- Sales goals
- Complex sales processes
- Bulk emails
- Bulk SMS
- Extended template fields
- Multiple businesses (templates)
- Automatic subscription invoice
- Unlimited yearly invoices
- IP restrictions
- Custom reports
- Audit logs
- HIPAA compliance
- VIP data center
What Sets Onpipeline Apart
Onpipeline is one of the popular choices among the CRM tools today and most users seek out what this platform can offer. Through this review, users can find the different pros and cons of using this platform and why it is reliable for its features.
Onpipeline Pros
- User-Friendly Interface. Onpipeline is known for having a design that is simple and easy to use. This makes it easier for people who aren't very tech-savvy to learn how to use it.
- Comprehensive Automation. The platform has powerful automation features that help streamline processes by doing routine tasks like sending follow-up emails, creating tasks, and moving deals forward in the deal stage automatically. This makes things run more smoothly and lets sales teams focus on more important tasks.
- Effective Lead Management. Onpipeline is excellent at managing leads because it has tools for collecting, rating, nurturing, and keeping track of them. These features help businesses keep better customer ties and turn more leads into sales.
Onpipeline Cons
- Limited Advanced Features. Onpipeline does a good job of providing basic CRM features, but it might be missing some more advanced features and customization options that bigger businesses might need, such as custom web forms and lead management features, API access and integrations, workflow automation, and advanced security features, as they are not available in the basic plan. The platform might not be perfect for businesses with very unique or complicated needs.
- Scalability Issues. Onpipeline works well for small and medium-sized businesses, but it might not work as well for very large companies with complicated sales methods.
- Support and Documentation. According to some users, Onpipeline could do a better job with its help and documentation. Even though the platform is generally easy to use, better support tools would make the whole experience better.
Onpipeline Core Features
Onpipeline: Top CRM Software
4.2 / 5
Before looking for software, it is suggested that users list the features they desire in a better CRM tool. Would you prefer a platform that can also integrate with the best team collaboration software? Making a list of the most important features to the user will help them find payment plans that fit their budget.
- Sales Pipeline Management. Businesses can set up and handle sales pipelines, keep track of deals as they move through different stages, and make sales predictions. This makes it easier to find slow spots and makes the sales process run more smoothly.
- Lead Management. Makes it easier to find leads, nurture them, score them, and keep track of them. This includes making targeted email ads and keeping track of interactions to make messages more relevant and boost conversion rates.
- Workflow Automation. It takes care of boring jobs like sending follow-up emails, making tasks, and tracking deals automatically, so sales teams can focus on more important things, like closing deals and building relationships.
- Customer Segmentation. Helps divide contacts into groups based on different factors, which makes marketing and sales efforts more focused.
Onpipeline integrations can help the users make their platform even more powerful and adaptable. This review also shows that various applications easily integrates with Onpipeline. The app integrates with Google, Microsoft, Mailchimp, Zapier, and Aircall. However, you can always call their Help Center in case their a hit in a snag during the integration process.
Our Onpipeline review provides only an overview of the many features you get with the Onpipeline software. To have a more in-depth look into what this product offers, you can sign up for a free trial and experience a preview of their platform.
Benefits of using Onpipeline
The extensive use of Onpipeline offers several significant advantages that can potentially improve the efficacy and efficiency of your sales procedures.
Enhanced Sales Pipeline Management
By providing businesses with extensive tools for monitoring sales pipelines, Onpipeline enables them to monitor deals as they progress through the various sales process stages, anticipate sales, and locate bottlenecks. In addition to enhancing conversion rates, this ensures that the sales process is expedited.
Effective Lead Management
The platform is exceptional in lead management, enabling businesses to acquire, score efficiently, and nurture leads efficiently. Among these are the creation of targeted email campaigns and tracking interactions to modify messages, increasing the number of leads converted and the number of customers retained.
Automation of Routine Tasks
Regular like, like as sending follow-up emails, establishing tasks, and proceeding through deal stages, can be automated with the help of Onpipeline's automation features. This results in a reduction in the amount of physical labor required, an increase in productivity, and the ability for sales teams to concentrate on strategic activities such as winning business and cultivating connections.
Centralized Customer Data
Through the provision of a centralized database for storing client information, Onpipeline guarantees that all team members have access to the most recent information as it is available. Effective cooperation and decision-making throughout the business are facilitated as a result.
What business types use Onpipeline?
Onpipeline is a versatile CRM tool that provides services for different business types. Coming from various industries such as sales, customer support and service, marketing, service-based businesses, e-commerce businesses, and non-profits and charities, Onpipeline tool is especially beneficial for small and medium-sized enterprises. EU GDPR, HIPAA, and Amazon Web Services are some of the few customers who patronize Onpipeline.
Onpipeline vs Competitors: Key Differentiators and Features
When evaluating customer relationship management (CRM) tools, businesses often compare Onpipeline with its competitors to assess which one aligns best with their needs. While many platforms offer robust CRM capabilities, Onpipeline distinguishes itself in several key ways.
Ease of Use for All Technical Levels
Unlike some CRM tools that can be daunting for beginners, Onpipeline is lauded for its intuitive user interface. Businesses with limited technical expertise appreciate its straightforward design, enabling teams to onboard quickly without extensive training.
Customizable Workflows
Onpipeline allows substantial customization of sales pipelines and workflows, making it an excellent choice for businesses looking for flexibility. Whether you're managing a small sales team or handling a complex sales cycle, the platform enables you to tailor processes specific to your business model.
Seamless Integrations
The platform supports integrations with essential tools like Google Workspace, Microsoft, Mailchimp, and Aircall, ensuring smooth collaboration across different departments. This adaptability sets it apart from some competitors that may restrict third-party integrations.
Comprehensive Lead Management Capabilities
With tools for lead scoring, nurturing, and targeted email campaigns, Onpipeline excels in lead handling. These features increase the likelihood of converting prospects into loyal customers, differentiating it as an all-around solution for lead optimization.
For a broader perspective on how Onpipeline stacks up against its competitors, explore this curated list of innovative sales software. It highlights market-leading platforms and their unique offerings, helping businesses make data-driven decisions in their CRM selection process.
Does Onpipeline offer seamless integration with VoIP services?
Onpipeline is engineered to function as a centralized hub for customer interactions, extending its integration capabilities to include voice communication platforms. The system facilitates streamlined call logging and efficient management of voice interactions, reinforcing a unified approach to customer engagement. For businesses seeking to enhance their telephony workflows, leveraging dedicated solutions from VoIP providers can further optimize communication efficiency and ensure a consistent, high-quality experience.
Best 5 alternatives to Onpipeline
Zoho CRM
5 / 5
Zoho CRM offers extensive customization options that enable businesses to adapt fields, page layouts, workflows, and automation rules to their specific needs, thereby enhancing lead management and streamlining the sales process from initial contact to deal closure. Its comprehensive suite supports sales, marketing, and customer support through features like detailed reporting, analytics, and an intuitive interface that facilitates easy navigation. The platform integrates AI-powered tools such as the Zia assistant, which provides predictive sales insights and helps personalize customer interactions using real-time behavioral data. Moreover, Zoho CRM’s competitive pricing—including a free tier for smaller teams—and its mobile and third-party app integrations make it a versatile choice for organizations aiming to improve collaboration and decision-making across diverse work environments.
CRM Creatio
5 / 5
Creatio CRM stands out as a versatile and powerful customer relationship management platform, designed to accommodate both technical and non-technical users through its intuitive no-code development environment. This feature allows organizations to customize applications and automate workflows swiftly, reducing implementation time and overall costs by 37% compared to traditional CRM solutions. By automating routine tasks and providing a comprehensive 360-degree customer view, Creatio enhances team productivity and fosters more personalized client interactions. Additionally, its extensive integration options, strong security measures, and AI-driven automation equip businesses with actionable insights and predictive capabilities to optimize the entire customer journey.
Salesforce CRM
5 / 5
Salesforce CRM stands out as the leading platform globally, offering a unified system to store and analyze customer information, which empowers businesses to make well-informed decisions. Its robust contact management delivers a comprehensive and centralized view of customer data, allowing sales teams to access detailed profiles and better understand their prospects. The integration of AI, especially through Einstein, streamlines everyday tasks like data entry and email follow-ups, enabling employees to concentrate on more strategic activities. Additionally, Salesforce fosters seamless collaboration with tools such as "Chatter" and supports remote accessibility via the cloud and mobile devices, ensuring teams stay connected and productive regardless of location.
HubSpot CRM
5 / 5
HubSpot CRM is a cloud-based customer relationship management platform designed to help businesses manage and analyze customer interactions throughout the sales and marketing lifecycle. It provides tools for contact and lead management, email tracking, pipeline management, marketing automation, and performance analytics. The system is known for its user-friendly interface and seamless integration with other HubSpot tools, making it particularly popular among small to medium-sized businesses. HubSpot CRM is available in a free version with basic features, while more advanced capabilities—such as sales forecasting, custom reporting, and AI-powered insights—are accessible through paid tiers. The platform emphasizes ease of use, scalability, and centralized data, enabling teams to align their sales, marketing, and customer service efforts more effectively.
Pipedrive
4.3 / 5
Pipedrive stands out as a versatile CRM solution designed to simplify and optimize sales workflows by automating routine tasks like lead distribution, follow-up scheduling, and deal tracking. Its high level of customization allows businesses to shape sales pipelines and data fields to suit their specific needs, accommodating a wide range of industries and company sizes. By consolidating customer information and communications through integrations with common email and calendar tools, Pipedrive enhances team collaboration and reduces the hassle of juggling multiple platforms. Furthermore, the platform’s clear visual pipeline offers sales teams an intuitive way to oversee deal progress and quickly spot any obstacles in the sales process.
Frequently Asked Questions (FAQs)
Through various channels, a customer relationship management system (CRM) improves the time efficiency of sales teams and enterprises. Customer information is consolidated, and the management of emails and phone calls is simplified.
It is possible to reduce the number of mistakes made by incorporating organizing tools such as task management and reminders. As an additional benefit, the CRM goes above and beyond by producing comprehensive reports on sales performance. In addition to that, it is compatible with other important tools such as calendars and email.
Choose Onpipeline for your CRM needs for its affordability, user-friendliness, and adaptability. It’s budget-friendly for small to medium-sized businesses, easy to navigate with a simple interface, and can be customized to fit your unique processes. Onpipeline’s Sales Pipeline Management tools make your sales processes more efficient. It integrates with other tools for a smooth workflow, and teams can access CRM data on the go.
Onpipeline CRM provides a wide range of choices tailored to satisfy businesses' various requirements. Our application incorporates all of the necessary functionality. Additionally, it is scalable, meaning that it can adapt to the expansion of your company.
Our support team is ready to assist with any technical issues that may arise, and it is a customer relationship management system that is both cost-effective and suited for enterprises of any size. First things first: if you want to determine whether or not Onpipeline is the best CRM for you, you should sign up for a free trial that lasts thirty days.
Your organization can get numerous benefits from having a sales strategy that has been carefully laid out. Using Onpipeline CRM, you may increase your sales and profits, better understand your clients, and strengthen your relationships.
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