Method CRM Review 2025: Pricing, Features, Pros & Cons, Ratings & More

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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Method CRM: Top CRM Software

4 / 5

Top 3 Method CRM Alternatives

Featured CRM Software Alternatives for Method CRM

HubSpot CRM
HubSpot CRM
5 / 5
Pricing

$9 to $150/user/month

Free Plan

Yes, up to 2 users

Key Features

E-signature software, call transcription, conversation routing

Editor's Take

HubSpot CRM is a powerful customer relationship management platform designed to help businesses manage their sales, marketing, and customer service efforts in one centralized place. Its user-friendly interface allows teams to track leads, monitor customer interactions, and automate sales pipelines. With built-in tools for email marketing, contact management, and analytics, HubSpot CRM provides deep insights into customer behavior and sales performance. The platform also supports seamless collaboration between marketing and sales teams through real-time updates and integrations with tools like Gmail, Outlook, and Slack. Additionally, its automation features help reduce manual tasks, enabling teams to focus on building relationships and closing deals. HubSpot CRM is scalable, making it ideal for businesses of all sizes, from startups to large enterprises.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

NetSuite CRM
NetSuite CRM
5 / 5
Pricing

Custom

Free Plan

No

Key Features

Sales automation, customer service, marketing

Editor's Take

NetSuite CRM is a comprehensive customer relationship management solution designed to support businesses in managing their entire customer lifecycle. It offers a full suite of tools for sales automation, customer service, marketing, and partner management, helping teams improve efficiency and build stronger customer relationships. With real-time visibility into customer interactions, NetSuite CRM enables businesses to track leads, manage opportunities, and forecast sales accurately. Its built-in analytics and reporting features provide deep insights into sales performance and customer behavior. NetSuite CRM integrates seamlessly with NetSuite’s enterprise resource planning (ERP) system, offering a unified platform for managing business operations. This scalability and flexibility make it ideal for growing businesses and enterprises seeking an all-in-one solution for customer relationship management.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

CRM Creatio
CRM Creatio
5 / 5
Pricing

$25 per user per month

Free Trial

14 days

Key Features

marketing automation, sales automation, no code customization

Editor's Take

CRM Creatio is a comprehensive customer relationship management (CRM) solution designed to streamline and enhance business processes across sales, marketing, and customer service functions. Known for its low-code platform, Creatio allows businesses to customize and automate workflows without requiring extensive technical expertise. This adaptability makes it particularly appealing to organizations seeking to align the software with their specific needs.

The platform's marketing module provides tools for multi-channel campaign management, lead generation, and personalized customer engagement. Its sales module offers functionality for pipeline management, opportunity tracking, and analytics to help teams close deals more efficiently. Additionally, the customer service module supports case management, service level agreement (SLA) monitoring, and omnichannel communication, enabling businesses to provide exceptional customer support.

Creatio stands out with its intuitive interface, robust analytics, and AI-powered tools that provide actionable insights. The low-code development tools allow non-technical users to create applications and automate processes, reducing the dependency on IT teams. Integration capabilities with other software platforms and APIs enhance its utility, making it a versatile choice for businesses of all sizes.

Overall, CRM Creatio is a powerful solution that combines user-friendly design with advanced customization and automation features. Its adaptability and low-code foundation position it as a strong contender for organizations looking to optimize customer relationship management processes while maintaining flexibility for growth and innovation.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.


What is Method CRM?

Our Research.com team extensively analyzed a customer relationship management (CRM) software tailored to synchronize with QuickBooks and Xero. This 2024 Method CRM review delves into the platform's comprehensive tools for overseeing customer interactions, sales information, operational workflows, and contract management.

Its offerings encompass bidirectional synchronization with QuickBooks and Xero, automation features, adaptable customization options, and dedicated tools for contract management.

Method CRM, which includes a contract management system, is explicitly targeted at small to medium-sized enterprises using QuickBooks or Xero. It is applauded for its robust automation and seamless synchronization with QuickBooks accounting software.

What's new in Method CRM?

The most recent update highlighted in this Method CRM review is the “QBO API Upgrade Version 34," an enhancement that integrates with the QuickBooks Online application programming interface (API). This upgrade introduces support for the Tax Classification Service within QuickBooks Online, making Method CRM a contender for the best construction project management software.

This update enables Method CRM users to access and utilize QuickBooks Online's Tax Classification Service via its API. The Tax Classification Service manages tax-related information for items, customers, and transactions.

This functionality encompasses tasks such as assigning tax classifications to customers, managing tax-related data, and ensuring seamless synchronization and consistency between Method CRM and QuickBooks Online for project management purposes.

With Method CRM's current upgrade, users can directly engage with QuickBooks Online's Tax Classification Service within the CRM platform.

Featured CRM Software Products

HubSpot CRM
HubSpot CRM
5 / 5
Pricing

$9 to $150/user/month

Free Plan

Yes, up to 2 users

Key Features

E-signature software, call transcription, conversation routing

Editor's Take

HubSpot CRM is a powerful customer relationship management platform designed to help businesses manage their sales, marketing, and customer service efforts in one centralized place. Its user-friendly interface allows teams to track leads, monitor customer interactions, and automate sales pipelines. With built-in tools for email marketing, contact management, and analytics, HubSpot CRM provides deep insights into customer behavior and sales performance. The platform also supports seamless collaboration between marketing and sales teams through real-time updates and integrations with tools like Gmail, Outlook, and Slack. Additionally, its automation features help reduce manual tasks, enabling teams to focus on building relationships and closing deals. HubSpot CRM is scalable, making it ideal for businesses of all sizes, from startups to large enterprises.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

NetSuite CRM
NetSuite CRM
5 / 5
Pricing

Custom

Free Plan

No

Key Features

Sales automation, customer service, marketing

Editor's Take

NetSuite CRM is a comprehensive customer relationship management solution designed to support businesses in managing their entire customer lifecycle. It offers a full suite of tools for sales automation, customer service, marketing, and partner management, helping teams improve efficiency and build stronger customer relationships. With real-time visibility into customer interactions, NetSuite CRM enables businesses to track leads, manage opportunities, and forecast sales accurately. Its built-in analytics and reporting features provide deep insights into sales performance and customer behavior. NetSuite CRM integrates seamlessly with NetSuite’s enterprise resource planning (ERP) system, offering a unified platform for managing business operations. This scalability and flexibility make it ideal for growing businesses and enterprises seeking an all-in-one solution for customer relationship management.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

CRM Creatio
CRM Creatio
5 / 5
Pricing

$25 per user per month

Free Trial

14 days

Key Features

marketing automation, sales automation, no code customization

Editor's Take

CRM Creatio is a comprehensive customer relationship management (CRM) solution designed to streamline and enhance business processes across sales, marketing, and customer service functions. Known for its low-code platform, Creatio allows businesses to customize and automate workflows without requiring extensive technical expertise. This adaptability makes it particularly appealing to organizations seeking to align the software with their specific needs.

The platform's marketing module provides tools for multi-channel campaign management, lead generation, and personalized customer engagement. Its sales module offers functionality for pipeline management, opportunity tracking, and analytics to help teams close deals more efficiently. Additionally, the customer service module supports case management, service level agreement (SLA) monitoring, and omnichannel communication, enabling businesses to provide exceptional customer support.

Creatio stands out with its intuitive interface, robust analytics, and AI-powered tools that provide actionable insights. The low-code development tools allow non-technical users to create applications and automate processes, reducing the dependency on IT teams. Integration capabilities with other software platforms and APIs enhance its utility, making it a versatile choice for businesses of all sizes.

Overall, CRM Creatio is a powerful solution that combines user-friendly design with advanced customization and automation features. Its adaptability and low-code foundation position it as a strong contender for organizations looking to optimize customer relationship management processes while maintaining flexibility for growth and innovation.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

monday.com sales CRM
monday.com sales CRM
4.45 / 5
Pricing

$8/per user/per month

Free Trial

Yes

Key Features

customizable dashboards, automated follow-ups, advanced analytics

Editor's Take

monday.com Sales CRM is a customizable platform designed to streamline sales processes, enhance team collaboration, and improve pipeline visibility. Its intuitive interface enables users to manage leads, track deals, and automate repetitive tasks with ease. The CRM integrates seamlessly with popular tools like Gmail, Slack, and HubSpot, ensuring a centralized workflow. Features like customizable dashboards, automated follow-ups, and advanced analytics help sales teams stay organized and focused on closing deals. With scalability in mind, monday.com caters to businesses of all sizes, offering flexible pricing plans and robust customer support. It’s an excellent choice for teams seeking efficiency and adaptability.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Zoho CRM
Zoho CRM
5 / 5
Pricing

$7 per user per month billed annually

Free Trial

15 days

Key Features

lead generation, sales pipeline management, workflow automation

Editor's Take

Zoho CRM is a flexible and comprehensive customer relationship management platform designed to help businesses manage and grow their customer relationships effectively. With tools for lead generation, sales pipeline management, workflow automation, and analytics, Zoho CRM is suitable for businesses of all sizes across a variety of industries.

Zoho CRM enables teams to streamline sales processes by capturing leads from multiple channels, tracking interactions, and managing every stage of the sales cycle. The platform offers customizable dashboards and reports, providing insights into sales performance and customer behaviors to help make data-driven decisions. With powerful automation features, Zoho CRM allows businesses to set up workflows for routine tasks like follow-ups, lead scoring, and email notifications, reducing manual work and enhancing productivity. The platform integrates with popular tools, including the Zoho suite, Microsoft 365, and G Suite, enabling a seamless connection across teams.

For businesses aiming to improve customer engagement, close deals faster, and enhance team collaboration, Zoho CRM delivers a scalable, user-friendly solution to drive sales and customer satisfaction.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Salesforce CRM
Salesforce CRM
5 / 5
Pricing

By quote

Free Trial

Yes

Key Features

Lead Management, Contact Management, Workflow Automation

Editor's Take

Salesforce CRM is a leading customer relationship management platform known for its robust functionality, scalability, and extensive customization options, making it suitable for businesses of all sizes, from startups to large enterprises. Built to streamline sales, marketing, customer service, and analytics, Salesforce CRM empowers teams to manage customer interactions, optimize workflows, and drive growth from a single, cloud-based platform.

Salesforce CRM provides a complete view of customer data, enabling teams to track interactions, manage leads, and automate tasks throughout the sales pipeline. With powerful tools for reporting and analytics, Salesforce offers insights into sales performance, customer trends, and campaign effectiveness, allowing teams to make data-driven decisions. The platform’s automation capabilities reduce manual workloads with customizable workflows, automated follow-ups, and lead scoring, ensuring a smooth customer journey. Integrations with thousands of third-party applications, along with its own suite of services, make Salesforce a highly adaptable solution for businesses looking to connect their CRM with other tools.

For organizations focused on enhancing customer engagement, improving team efficiency, and scaling their operations, Salesforce CRM delivers a powerful and versatile solution tailored to support long-term business growth.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

How much does Method CRM cost?

Method CRM: Top CRM Software

4 / 5

In this Method CRM review, we see that the company offers three flexible pricing plans that can be tailored to the needs of each business. All plans are billed annually, but paying monthly at a slightly higher rate is possible.

Contact Management

  • $25 per user per month
  • Real-time, two-way sync with QuickBooks Online
  • Patented two-way sync with QuickBooks Desktop
  • Add customers and vendors
  • Email Sidebar management
  • Activity reminders
  • Calendar view
  • Customer management
  • Vendor management
  • Unlimited contact records
  • Unlimited custom fields
  • Communication history
  • Add tags
  • Custom list views

CRM Pro

  • $44 per user per month
  • Real-time, two-way sync with QuickBooks Online
  • Patented two-way sync with QuickBooks Desktop
  • Add customers and vendors
  • Email Sidebar management
  • Activity reminders
  • Calendar view
  • View and create estimates, sales orders, invoices, and sales receipts
  • View, create, and process payments
  • Customer management
  • Vendor management
  • Unlimited contact records
  • Unlimited custom fields
  • Communication history
  • Add tags
  • Custom list views

CRM Enterprise

  • $74 per user per month
  • Real-time, two-way sync with QuickBooks Online
  • Patented two-way sync with QuickBooks Desktop
  • Add customers and vendors
  • Email Sidebar management
  • Activity reminders
  • Calendar view
  • View and create estimates, sales orders, invoices, and sales receipts
  • View, create, and process payments
  • View and create purchase orders and bills
  • Customer management
  • Vendor management
  • Unlimited contact records
  • Unlimited custom fields
  • Communication history
  • Add tags
  • Custom list views
  • Manage customer support cases
  • Let customers submit support cases through portals

Method CRM pricing plans allow users to mix and match pricing options to create a plan that suits their needs. The pricing is based on the number of users added.

It is important to note that there may be additional costs related to the software, such as implementation fees, training fees, and customization fees. These costs will vary depending on the specific needs of the business.

Method CRM offers a free trial that includes all features in the CRM Pro plan, and users can add CRM Enterprise features for free during the trial. The trial allows users to test all the features before committing to a plan.

What sets Method CRM apart?

According to various Method CRM reviews, the software distinguishes itself from competitors through several key attributes. Its significant industry presence enables it to cater to customers spanning various sectors such as manufacturing, nonprofit organizations, construction, and accounting. Below, we will explore some Method CRM pros and cons.

Method CRM Pros

As a powerful and adaptable CRM solution, Method CRM assists businesses in optimizing their processes, automating tasks, and enhancing customer relationships with its robust features and integrations.

  • Customizable and flexible, Method CRM allows users to adapt it to their specific needs.
  • Integration with popular tools like Outlook, Zapier, and payment gateways provides businesses with various connectivity options.
  • Automating repetitive tasks such as lead collection, estimates, invoicing, and sales follow-ups streamlines operations and allows users to focus on more critical tasks.
  • Strong industry presence serves customers across various industries.
  • Open API offers greater connectivity between apps and customization options for businesses.
Integration with QuickBooks and Xero accounting software allows automatic customer and transaction data syncing.

Method CRM Cons

This Method CRM review also shows that the platform has certain drawbacks.

  • Lack of more robust marketing tools.
  • Not the ideal CRM for larger companies and enterprise-level organizations.
  • May not be suitable for businesses looking to build complex automation.

Method CRM Core Features

Method CRM: Top CRM Software

4 / 5

Method CRM features make it one of the best business software solutions for managing customer relationships, sales, and business operations across various industries.

  • Contact Management. Method CRM helps track all customer information and interaction history across multiple communication channels.
  • Lead Management. It allows users to effectively manage and track potential leads, providing a complete picture of potential business.
  • Pipeline Management. Method CRM assists in tracking each bid or potential sale as it moves through the sales pipeline, including expected revenue, anticipated closing date, and current pipeline stage.
  • Financial Management. The software offers features for financial management, including integration with QuickBooks and Xero, allowing for seamless syncing of customer and transaction data.
  • Email Marketing. Method CRM provides basic email marketing campaign features, enabling users to engage with their leads and customers through email.
  • Online Portals. It offers online portals for customers, providing a platform for interaction and self-service.
  • Time Tracking. Method CRM includes time-tracking features to help businesses monitor and manage time-related activities.
  • Reporting. The software provides reporting capabilities to analyze and track customer interactions and business operations.
  • Customization. Method CRM is highly customizable, allowing users to adapt it to their needs through DIY customization or by working with Method's customization experts.
  • Integration with QuickBooks and Other Tools. It integrates with QuickBooks and other popular tools like Outlook, Zapier, and payment gateways, providing a wide range of connectivity options for businesses.
Method CRM aids in monitoring and storing comprehensive customer details and past interactions across various communication platforms.

Benefits of Using Method CRM

As mentioned in this Method CRM review, the software’s features and integrations offer several benefits to its users, including better customer communications, enhanced marketing, improved workflow management, and increased productivity.

Better Customer Communications

Combining email and messaging platforms into your CRM is one of the biggest benefits of CRM software integration. With Method CRM integrations, users can combine enterprise resource planning systems, billing portals, and more in a single platform to streamline their operations.

Enhanced Marketing

Method CRM integrates with Mailchimp, allowing users to create lists of CRM contacts for email campaigns. With Method’s QuickBooks integration, marketing can be based on real customer insights. Users can filter their CRM contacts based on preferences, purchase history, or past interactions to build targeted mailing lists for specific campaigns.

Improved Workflow Management

Method CRM gives each team member access to each customer’s contact details, account history, and transaction history, making it an effective CRM solution for superior customer management.

Increased Productivity

Research has found that CRM software integration can increase sales productivity by 12.5%. Method CRM automates tasks such as customer support and payment collection, streamlining operations and allowing users to focus on more critical tasks.

Greater Mobility

Method CRM has a mobile app for iOS and Android, making it one of the most suitable marketing software platforms for consultants who are always on the move.

Seamless Integration with QuickBooks

Method CRM seamlessly integrates with QuickBooks, providing a 360-degree view of each client account, including transactions, communications, and scheduled follow-ups.

What business types use Method CRM?

According to this Method CRM review, the software is a versatile customer relationship management system with specific advantages for various business types. Still, it may not be the optimal choice for others. It is particularly well-suited for manufacturing, small businesses, QuickBooks, and Xero users.

Method CRM is an excellent choice for manufacturing businesses because it can drive growth within this industry. Its specialized features tailored for customer service, management, and scalability make it an ideal fit.

Especially beneficial for QuickBooks and Xero users, Method CRM offers customizable functionalities that streamline processes, elevate customer service capabilities, and even provide a self-service option for customers through a customized portal.

Small businesses find Method CRM highly advantageous for managing their operations efficiently. It centralizes customer data, offers a comprehensive 360-degree view of customer interactions and transactions, simplifies data collection, and automates manual tasks, serving as a robust solution for payroll for small businesses.

However, businesses not utilizing QuickBooks or Xero might find Method CRM's integration limitations a drawback. It may not be the most suitable option for industries beyond manufacturing and small businesses, as its features specifically cater to these sectors.

Method CRM proves to be immensely beneficial for small enterprises in effectively handling customer interactions and transactions.

Does Method CRM provide an effective complaints management system?

Method CRM incorporates automation features that assist in categorizing, tracking, and escalating customer issues; however, its primary design emphasizes CRM and integration with accounting tools. Businesses with a critical need to manage and resolve customer grievances may consider complementing Method CRM with dedicated complaints management software to streamline complaint resolution and enhance service response times. This integration can facilitate transparent issue tracking and ensure that customer feedback is addressed efficiently without compromising the core CRM functionalities.

What customer support and training resources does Method CRM offer?

Understanding the support and training resources available can be crucial for businesses looking to maximize their use of Method CRM. Here’s what to consider regarding Method CRM’s customer support and training:

  • Dedicated Support Team: Method CRM offers a dedicated customer support team available via phone, email, and live chat to assist users with troubleshooting, software guidance, and personalized solutions.
  • Self-Service Knowledge Base: Method CRM provides a comprehensive online knowledge base, including detailed articles, FAQs, and troubleshooting guides that cover common questions and step-by-step instructions for various features.
  • Live Training and Webinars: To ensure users can maximize the platform’s potential, Method CRM offers live webinars and training sessions on topics such as QuickBooks integration, automation setup, and customizing workflows.
  • Onboarding Assistance: New customers can access onboarding services to ensure a smooth transition, covering initial setup, data migration, and feature configuration tailored to the business’s needs.
  • Customization Guidance: Method CRM’s customization experts are available to help businesses adapt the platform to meet unique requirements, offering guidance on building custom workflows, forms, and reports.
  • Community Forums: Users can connect with other Method CRM users to share insights, ask questions, and discuss best practices in the community forums.

Best 5 alternatives to Method CRM

1

Zoho CRM offers extensive customization options that enable businesses to adapt fields, page layouts, workflows, and automation rules to their specific needs, thereby enhancing lead management and streamlining the sales process from initial contact to deal closure. Its comprehensive suite supports sales, marketing, and customer support through features like detailed reporting, analytics, and an intuitive interface that facilitates easy navigation. The platform integrates AI-powered tools such as the Zia assistant, which provides predictive sales insights and helps personalize customer interactions using real-time behavioral data. Moreover, Zoho CRM’s competitive pricing—including a free tier for smaller teams—and its mobile and third-party app integrations make it a versatile choice for organizations aiming to improve collaboration and decision-making across diverse work environments.

2

monday sales CRM

4.45 / 5

Monday Sales CRM stands out for its exceptional adaptability, allowing users to customize dashboards, columns, and sales workflows to perfectly suit their distinct business requirements. This level of flexibility is ideal for companies with unique processes or niche operations, enabling them to modify the platform effortlessly without needing advanced technical skills. Additionally, the CRM offers automation features that streamline repetitive tasks like follow-up reminders and status updates, thereby minimizing manual workload and lowering the chance of mistakes. Coupled with integrated communication tools and AI-powered capabilities for email composition and data analysis, monday ensures teams remain coordinated and equipped to make data-driven decisions.

3

NetSuite CRM

5 / 5

NetSuite CRM delivers a comprehensive platform that consolidates customer information across multiple channels, granting teams instant access to up-to-date data on preferences, transactions, and interactions in one centralized hub. By automating routine sales, marketing, and service activities, it boosts operational efficiency and frees staff to concentrate on cultivating stronger customer relationships. Its cloud-based design facilitates seamless connectivity from any device, enabling collaboration among dispersed teams while providing real-time sales tracking and pipeline visibility to accelerate deal closures. Additionally, advanced forecasting and analytics tools harness historical and predictive data, empowering businesses to enhance decision-making and optimize resource management for sustained growth.

4

Salesforce CRM stands out as the leading platform globally, offering a unified system to store and analyze customer information, which empowers businesses to make well-informed decisions. Its robust contact management delivers a comprehensive and centralized view of customer data, allowing sales teams to access detailed profiles and better understand their prospects. The integration of AI, especially through Einstein, streamlines everyday tasks like data entry and email follow-ups, enabling employees to concentrate on more strategic activities. Additionally, Salesforce fosters seamless collaboration with tools such as "Chatter" and supports remote accessibility via the cloud and mobile devices, ensuring teams stay connected and productive regardless of location.

5

HubSpot CRM is a cloud-based customer relationship management platform designed to help businesses manage and analyze customer interactions throughout the sales and marketing lifecycle. It provides tools for contact and lead management, email tracking, pipeline management, marketing automation, and performance analytics. The system is known for its user-friendly interface and seamless integration with other HubSpot tools, making it particularly popular among small to medium-sized businesses. HubSpot CRM is available in a free version with basic features, while more advanced capabilities—such as sales forecasting, custom reporting, and AI-powered insights—are accessible through paid tiers. The platform emphasizes ease of use, scalability, and centralized data, enabling teams to align their sales, marketing, and customer service efforts more effectively.

Frequently Asked Questions (FAQs)

Does Method CRM have an app?

Yes, Method CRM has a mobile application for both iOS and Android devices. This ensures that users can access necessary customer information and QuickBooks transactions at any time and from any location.

What is the Method Integration Engine in QuickBooks?

The Method Integration Engine is a compact application that runs in the background to facilitate data synchronization between Method CRM and QuickBooks Desktop. If issues arise during the installation of the Method Sync Engine, it is recommended to check that all specified requirements are met.

Who should use CRM?

CRM technology is beneficial for organizations of all sizes, from individual freelancers to large-scale enterprises. The fundamental functionalities of a CRM, such as organization, centralized task management, marketing automation, and communication, are crucial for the success of any business.

When to use CRM?

A CRM system is essential when there are difficulties in managing incoming leads efficiently, locating customer data, gaining insights into sales team activities, providing adequate customer service, managing significant long-term accounts, or streamlining time-consuming reporting processes.

How much does Method CRM cost?

Method CRM offers three pricing plans: Contact Management at $25 per user per month, CRM Pro at $44 per user per month, and CRM Enterprise at $74 per user per month. These prices are based on annual billing, but monthly billing options are available at slightly higher rates.

What sets Method CRM apart from its competitors?

Method CRM distinguishes itself through its robust automation features, seamless integration with QuickBooks and Xero, high customization capabilities, and a strong industry presence across various sectors such as manufacturing, nonprofit organizations, construction, and accounting.

What are the disadvantages of using Method CRM?

Method CRM has some drawbacks, including a lack of robust marketing tools, limited suitability for larger companies and enterprise-level organizations, and potential unsuitability for businesses looking to build complex automation workflows.

What types of businesses use Method CRM?

Method CRM is particularly well-suited for small businesses, manufacturing businesses, and users of QuickBooks and Xero. However, it may not be the best choice for businesses that do not utilize QuickBooks or Xero or those outside the manufacturing and small business sectors.

How much does Method CRM cost?

Method CRM offers three pricing plans: Contact Management at $25 per user per month, CRM Pro at $44 per user per month, and CRM Enterprise at $74 per user per month. These prices are based on annual billing, but monthly billing options are available at slightly higher rates.

What sets Method CRM apart from its competitors?

Method CRM distinguishes itself through its robust automation features, seamless integration with QuickBooks and Xero, high customization capabilities, and a strong industry presence across various sectors such as manufacturing, nonprofit organizations, construction, and accounting.

What are the disadvantages of using Method CRM?

Method CRM has some drawbacks, including a lack of robust marketing tools, limited suitability for larger companies and enterprise-level organizations, and potential unsuitability for businesses looking to build complex automation workflows.

What types of businesses use Method CRM?

Method CRM is particularly well-suited for small businesses, manufacturing businesses, and users of QuickBooks and Xero. However, it may not be the best choice for businesses that do not utilize QuickBooks or Xero or those outside the manufacturing and small business sectors.