Kylas Sales CRM Review 2025: Pricing, Features, Pros & Cons, Ratings & More Draft
Co-Founder and Chief Data Scientist
Kylas Sales CRM Draft: Top CRM Software
4.3 / 5
Featured CRM Software Alternatives for Kylas Sales CRM Draft
$9 to $150/user/month
Yes, up to 2 users
E-signature software, call transcription, conversation routing
Editor's Take
HubSpot CRM is a powerful customer relationship management platform designed to help businesses manage their sales, marketing, and customer service efforts in one centralized place. Its user-friendly interface allows teams to track leads, monitor customer interactions, and automate sales pipelines. With built-in tools for email marketing, contact management, and analytics, HubSpot CRM provides deep insights into customer behavior and sales performance. The platform also supports seamless collaboration between marketing and sales teams through real-time updates and integrations with tools like Gmail, Outlook, and Slack. Additionally, its automation features help reduce manual tasks, enabling teams to focus on building relationships and closing deals. HubSpot CRM is scalable, making it ideal for businesses of all sizes, from startups to large enterprises.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
Custom
No
Sales automation, customer service, marketing
Editor's Take
NetSuite CRM is a comprehensive customer relationship management solution designed to support businesses in managing their entire customer lifecycle. It offers a full suite of tools for sales automation, customer service, marketing, and partner management, helping teams improve efficiency and build stronger customer relationships. With real-time visibility into customer interactions, NetSuite CRM enables businesses to track leads, manage opportunities, and forecast sales accurately. Its built-in analytics and reporting features provide deep insights into sales performance and customer behavior. NetSuite CRM integrates seamlessly with NetSuite’s enterprise resource planning (ERP) system, offering a unified platform for managing business operations. This scalability and flexibility make it ideal for growing businesses and enterprises seeking an all-in-one solution for customer relationship management.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$25 per user per month
14 days
marketing automation, sales automation, no code customization
Editor's Take
CRM Creatio is a comprehensive customer relationship management (CRM) solution designed to streamline and enhance business processes across sales, marketing, and customer service functions. Known for its low-code platform, Creatio allows businesses to customize and automate workflows without requiring extensive technical expertise. This adaptability makes it particularly appealing to organizations seeking to align the software with their specific needs.
The platform's marketing module provides tools for multi-channel campaign management, lead generation, and personalized customer engagement. Its sales module offers functionality for pipeline management, opportunity tracking, and analytics to help teams close deals more efficiently. Additionally, the customer service module supports case management, service level agreement (SLA) monitoring, and omnichannel communication, enabling businesses to provide exceptional customer support.
Creatio stands out with its intuitive interface, robust analytics, and AI-powered tools that provide actionable insights. The low-code development tools allow non-technical users to create applications and automate processes, reducing the dependency on IT teams. Integration capabilities with other software platforms and APIs enhance its utility, making it a versatile choice for businesses of all sizes.
Overall, CRM Creatio is a powerful solution that combines user-friendly design with advanced customization and automation features. Its adaptability and low-code foundation position it as a strong contender for organizations looking to optimize customer relationship management processes while maintaining flexibility for growth and innovation.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
Kylas Sales CRM Draft Review
What is Kylas Sales CRM?
Kylas Sales CRM is a customer relationship management (CRM) software, known for its robust and intuitive features, unparalleled customer support, and dedication to fostering collaboration. This software assists businesses in efficiently capturing and organizing customer information, overseeing interactions, and cultivating enduring customer relationships.
In this Kylas Sales CRM Review, we will discuss the distinctive attributes that set this CRM platform apart. Our team of researchers will define the standout features that position Kylas Sales CRM as an enterprise-grade software that is tailored to bolster the capabilities of growing businesses navigating competitive market landscapes.
What's new in Kylas Sales CRM?
Several Kylas Sales CRM reviews have demonstrated how efficient this software is. But in this particular guide, we aim to outline the most recent features, showcasing how the software empowers teams to maximize the efficient utilization of customer data. This review will provide insights into the capabilities that make Kylas Sales CRM a valuable asset for teams seeking optimal performance in leveraging customer information.
IP Restrictions
Organizations can enhance data security in Kylas CRM by implementing IP address restrictions. Account owners can define which IP addresses are permitted to access their Kylas CRM accounts. This control extends to the user level, allowing for the assignment of specific IP addresses for each user, ensuring heightened security by restricting access only to specified ranges and denying entry to unauthorized IP addresses. For an added layer of protection, users can limit Kylas Sales CRM account access to their company's network, mitigating the risk of unauthorized logins from public networks and deterring potential hackers.
Bulk Action in Kanban View
Users in Kylas Sales CRM can expedite their deal processes and achieve more efficient outcomes by taking bulk actions in Kanban view. For example, when there is a need to edit, update, or send emails to multiple deals simultaneously, users can simply select them all, prompting the appearance of bulk action options at the top for streamlined management.
Integration of Digio
The integration of Digio with Kylas Sales CRM enables seamless connectivity. With this enhancement, users gain the ability to directly dispatch electronic Know Your Customer (eKYC) requests to their contacts through Kylas Sales CRM, while also tracking the real-time status updates of these requests. Moreover, users can retrieve and access documents uploaded by contacts during the KYC process. Furthermore, the integration allows for creating service agreement templates on Digio, which can be sent for eSigning directly from Kylas Sales CRM to contacts, utilizing either email addresses or phone numbers for dispatching the KYC requests.
Featured CRM Software Products
$9 to $150/user/month
Yes, up to 2 users
E-signature software, call transcription, conversation routing
Editor's Take
HubSpot CRM is a powerful customer relationship management platform designed to help businesses manage their sales, marketing, and customer service efforts in one centralized place. Its user-friendly interface allows teams to track leads, monitor customer interactions, and automate sales pipelines. With built-in tools for email marketing, contact management, and analytics, HubSpot CRM provides deep insights into customer behavior and sales performance. The platform also supports seamless collaboration between marketing and sales teams through real-time updates and integrations with tools like Gmail, Outlook, and Slack. Additionally, its automation features help reduce manual tasks, enabling teams to focus on building relationships and closing deals. HubSpot CRM is scalable, making it ideal for businesses of all sizes, from startups to large enterprises.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
Custom
No
Sales automation, customer service, marketing
Editor's Take
NetSuite CRM is a comprehensive customer relationship management solution designed to support businesses in managing their entire customer lifecycle. It offers a full suite of tools for sales automation, customer service, marketing, and partner management, helping teams improve efficiency and build stronger customer relationships. With real-time visibility into customer interactions, NetSuite CRM enables businesses to track leads, manage opportunities, and forecast sales accurately. Its built-in analytics and reporting features provide deep insights into sales performance and customer behavior. NetSuite CRM integrates seamlessly with NetSuite’s enterprise resource planning (ERP) system, offering a unified platform for managing business operations. This scalability and flexibility make it ideal for growing businesses and enterprises seeking an all-in-one solution for customer relationship management.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$25 per user per month
14 days
marketing automation, sales automation, no code customization
Editor's Take
CRM Creatio is a comprehensive customer relationship management (CRM) solution designed to streamline and enhance business processes across sales, marketing, and customer service functions. Known for its low-code platform, Creatio allows businesses to customize and automate workflows without requiring extensive technical expertise. This adaptability makes it particularly appealing to organizations seeking to align the software with their specific needs.
The platform's marketing module provides tools for multi-channel campaign management, lead generation, and personalized customer engagement. Its sales module offers functionality for pipeline management, opportunity tracking, and analytics to help teams close deals more efficiently. Additionally, the customer service module supports case management, service level agreement (SLA) monitoring, and omnichannel communication, enabling businesses to provide exceptional customer support.
Creatio stands out with its intuitive interface, robust analytics, and AI-powered tools that provide actionable insights. The low-code development tools allow non-technical users to create applications and automate processes, reducing the dependency on IT teams. Integration capabilities with other software platforms and APIs enhance its utility, making it a versatile choice for businesses of all sizes.
Overall, CRM Creatio is a powerful solution that combines user-friendly design with advanced customization and automation features. Its adaptability and low-code foundation position it as a strong contender for organizations looking to optimize customer relationship management processes while maintaining flexibility for growth and innovation.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$8/per user/per month
Yes
customizable dashboards, automated follow-ups, advanced analytics
Editor's Take
monday.com Sales CRM is a customizable platform designed to streamline sales processes, enhance team collaboration, and improve pipeline visibility. Its intuitive interface enables users to manage leads, track deals, and automate repetitive tasks with ease. The CRM integrates seamlessly with popular tools like Gmail, Slack, and HubSpot, ensuring a centralized workflow. Features like customizable dashboards, automated follow-ups, and advanced analytics help sales teams stay organized and focused on closing deals. With scalability in mind, monday.com caters to businesses of all sizes, offering flexible pricing plans and robust customer support. It’s an excellent choice for teams seeking efficiency and adaptability.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$7 per user per month billed annually
15 days
lead generation, sales pipeline management, workflow automation
Editor's Take
Zoho CRM is a flexible and comprehensive customer relationship management platform designed to help businesses manage and grow their customer relationships effectively. With tools for lead generation, sales pipeline management, workflow automation, and analytics, Zoho CRM is suitable for businesses of all sizes across a variety of industries.
Zoho CRM enables teams to streamline sales processes by capturing leads from multiple channels, tracking interactions, and managing every stage of the sales cycle. The platform offers customizable dashboards and reports, providing insights into sales performance and customer behaviors to help make data-driven decisions. With powerful automation features, Zoho CRM allows businesses to set up workflows for routine tasks like follow-ups, lead scoring, and email notifications, reducing manual work and enhancing productivity. The platform integrates with popular tools, including the Zoho suite, Microsoft 365, and G Suite, enabling a seamless connection across teams.
For businesses aiming to improve customer engagement, close deals faster, and enhance team collaboration, Zoho CRM delivers a scalable, user-friendly solution to drive sales and customer satisfaction.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
By quote
Yes
Lead Management, Contact Management, Workflow Automation
Editor's Take
Salesforce CRM is a leading customer relationship management platform known for its robust functionality, scalability, and extensive customization options, making it suitable for businesses of all sizes, from startups to large enterprises. Built to streamline sales, marketing, customer service, and analytics, Salesforce CRM empowers teams to manage customer interactions, optimize workflows, and drive growth from a single, cloud-based platform.
Salesforce CRM provides a complete view of customer data, enabling teams to track interactions, manage leads, and automate tasks throughout the sales pipeline. With powerful tools for reporting and analytics, Salesforce offers insights into sales performance, customer trends, and campaign effectiveness, allowing teams to make data-driven decisions. The platform’s automation capabilities reduce manual workloads with customizable workflows, automated follow-ups, and lead scoring, ensuring a smooth customer journey. Integrations with thousands of third-party applications, along with its own suite of services, make Salesforce a highly adaptable solution for businesses looking to connect their CRM with other tools.
For organizations focused on enhancing customer engagement, improving team efficiency, and scaling their operations, Salesforce CRM delivers a powerful and versatile solution tailored to support long-term business growth.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
How much does Kylas Sales CRM cost?
Kylas Sales CRM Draft: Top CRM Software
4.3 / 5
In this part of our Kylas Sales CRM Review, we will discuss the various pricing options offered by the platform. Kylas Sales CRM comes with a freemium access option. Moreover, the platform presents additional pricing plans carefully crafted to cater to a diverse set of requirements. Note that the vendor offers a free 15-day trial period so you can try out the software's functionalities before committing to a plan. This can support Unlimited Users with no associated per-user fees. To give you a more concrete idea, here is a breakdown of Kylas Sales CRM pricing plans.
Embark – Freemium Account
- Lead Management, Contact Management, Company Management, Reports Management, and Deals Management
- Workflow Automation, Customer Engagement, and User Access and Control
- Products/Services, Pipeline Management, Quotations, and Productivity Dashboard
Elevate – Flat INR 12,999/month
- Everything in Embark
- Notes, Mentions, Task Management, Notifications, and Email Support
- Kylas Marketplace, API Access, and Webhooks
- Customization for 25 Fields and 15 Layouts
Exceed – Starting from INR 75,000/month
- Everything in Elevate
- BI and Analytics, Goals Versus Achieved
- Phone Support and Account Manager
- Customization for 125 Fields, 35 Layouts, and 5 Currencies Forex
- IP Restrictions, Two-Factor Authentication, and Number Masking
What Sets Kylas Sales CRM Apart
While Kylas Sales CRM has certainly garnered positive ratings and reviews over the years, business leaders are still advised to carefully examine the different Kylas Sales CRM pros and cons. Meaning, in addition to familiarizing themselves with the product's pricing plans, they must also conduct thorough research and trials to make sure that the product's capabilities align with the organization's needs. This Kylas Sales CRM Review will discuss the platform's advantages and disadvantages to provide comprehensive insights for informed decision-making.
Kylas Sales CRM Pros
- Lead Management. Kylas Sales CRM provides lead management capabilities that effectively minimize expenditures on unqualified leads, leading to a subsequent boost in sales and revenue. The platform also enhances sales efficiency by offering valuable insights into leads and meticulously tracking sales opportunities.
- Workflow Automation. Kylas Sales CRM allows workflow automation. Users of the software, as highlighted in various instances in this Kylas Sales CRM Review, can streamline business operations by automating repetitive tasks through time and event-based triggers, enhancing efficiency and reducing costs. Moreover, the system optimizes task management by automatically creating and assigning tasks based on predefined criteria, freeing the sales team from manual interventions to focus on strategic activities.
- Collaboration and Sharing. Kylas Sales CRM comes with collaborative tools. These tools facilitate effective teamwork and organization, enhancing overall collaboration within sales teams. The inclusion of social collaboration features encourages multiple users to interact and share information, creating a collaborative environment aimed at achieving common goals.
- Reporting and Analytics. Users of Kylas Sales CRM can produce accurate and tailored sales reports, leveraging customizable features for enhanced insights to boost sales conversions. Moreover, with predictive analytics, Kylas Sales CRM forecasts future sales trends and identifies potential opportunities or challenges by analyzing historical data and current trends. As such, users can make informed budgeting decisions and effective resource allocation.
- Mobile App. Kylas Sales CRM mobile app serves as a robust tool, providing sales teams with convenient access to CRM data wherever they are, presenting a significant advantage for teams that are constantly on the move. Through the Kylas mobile app, sales representatives can effortlessly manage lead and contact information, monitor deals throughout the pipeline, log activities, schedule tasks, access reports and dashboards, and engage in collaborative efforts with team members.
Kylas Sales CRM Cons
- Initial Learning Curve. New users who are not acquainted with CRM programs may encounter an initial learning curve, even though the interface is designed to be user-friendly.
- Performance Issues. There were occasional instances of slowness and lag within the Kylas Sales CRM, raising concerns about potential impacts on user experience and overall productivity.
- Relatively New Software. Being a recently developed software, Kylas Sales CRM users still experience occasional bugs or glitches that could impact business operations.
Kylas Sales CRM Review of Core Features
Kylas Sales CRM Draft: Top CRM Software
4.3 / 5
In this section of our Kylas Sales CRM Review, we will explore the standout qualities that make Kylas a sought-after software for CRM. The following are the distinctive Kylas Sales CRM features that set it apart in the market.
- Pipeline Management. Kylas Sales CRM offers a thorough solution for managing pipelines as it aids businesses in streamlining sales processes, monitoring deal progress, and enhancing conversion rates. Kylas Sales CRM's pipeline management features the customization of sales pipelines, visual representation for real-time tracking, automated progression of deals, and the integration of sales forecasting and opportunity insights.
- User Management and Access Control. In ensuring data security and safeguarding sensitive information, Kylas Sales CRM empowers businesses with the capability to manage user access and permissions. The platform provides granular user management features such as role-based permissions, data access control, and activity tracking with audit logs.
- Data Management and Security. Emphasizing data integrity and security, Kylas Sales CRM implements robust measures for data management and protection. The platform’s core functionalities include data backup and recovery, data encryption coupled with access control, and validation procedures ensuring data integrity and accuracy.
- Integration/Marketplace. Kylas Sales CRM effortlessly connects with an array of third-party applications, providing a marketplace with pre-built integrations. The platform features open API and integration tools which facilitates seamless data exchange and automation. Moreover, users can explore the wide range of Kylas Sales CRM integrations which boosts the platform's adaptability and extends its capabilities through collaborative connections with various third-party applications.
- Field Sales Management. Kylas Sales CRM equips the field sales team with tools for efficient activity management, performance tracking, and collaboration. The platform's key features include a mobile app designed for field access, capabilities for territory management and performance tracking, and real-time activity tracking and reporting. Furthermore, Kylas Sales CRM offers collaboration and communication tools, enhancing the overall effectiveness and coordination of field sales efforts within the CRM framework.
Benefits of Using Kylas Sales CRM
Kylas Sales CRM, as attested by positive Kylas Sales CRM reviews, is widely recognized as a robust and comprehensive productivity platform. This reputation is earned through unique attributes like its customization features, collaboration, security, and seamless integrations with other apps. In this section of our Kylas Sales CRM Review, we will share why this software excels in aiding teams of all sizes and across various industries and highlight other benefits to expect:
Increased Sales Productivity
Kylas Sales CRM boosts sales productivity by streamlining processes, automating tasks, and providing real-time visibility into lead and deal progress. This empowers sales teams to work more efficiently, reduce manual workload, and focus on strategic activities. This ultimately leads to faster deal closures and improved overall workflow efficiency for businesses using the platform.
Enhanced Customer Relationships
Kylas Sales CRM enhances customer relationships by offering a centralized repository wherein users can consolidate all relevant customer information in an accessible location. This approach enables sales teams to provide personalized and consistent interactions which, in turn, fosters stronger connections with customers.
Easy to Use and Intuitive Interface
In doing this Kylas Sales CRM Review, we also found out that Kylas Sales CRM offers an easy-to-use and intuitive interface designed for quick learning and seamless navigation. This user-friendly design ensures accessibility for sales teams of varying skill levels, minimizing training time and promoting higher adoption rates.
Reduced Costs and Improved ROI
Kylas Sales CRM facilitates reduced costs and improved ROI by automating tasks, streamlining processes, and enhancing sales productivity within businesses. The automation and efficiency improvements contribute to operational cost savings. Consequently, this enhances the overall ROI for organizations utilizing the platform.
Security
Kylas Sales CRM ensures security through a multifaceted approach, incorporating robust measures such as data encryption, user access management, and activity tracking with audit logs. The implementation of these features is designed to ensure the protection of critical business data and the mitigation of potential risks or unauthorized access.
Scalability and Customization
Kylas Sales CRM provides scalability by accommodating businesses of various sizes, ranging from small startups to large enterprises. The platform's customizable features enable businesses to tailor the system according to their specific needs and processes which ensures flexibility and adaptability as they grow.
What business types use Kylas Sales CRM?
In this Kylas Sales CRM Review, it becomes evident that Kylas stands out as one of the most versatile digital sales softwares on the market as it offers a comprehensive suite of features tailored for diverse sales processes across various industries. Specifically, the education sector — from EdTech and higher education to coaching institutes — finds value in Kylas.
Moreover, finance sectors, including FinTech and insurance, along with manufacturing, travel, IT/ITes, and digital marketing industries, commonly leverage the adaptable features of Kylas Sales CRM. The platform's flexibility makes it a sought-after choice for organizations across these sectors.
How does Kylas Sales CRM integrate with project management needs in construction?
Kylas Sales CRM can complement construction workflows by bridging the gap between sales operations and on-site project execution. Businesses in the construction industry benefit when customer interactions seamlessly feed into operational planning. Utilizing integrations—with systems such as project management software for construction—can help align client requirements with project timelines and resource allocation. This approach not only improves real-time communication between sales teams and project managers but also supports proactive decision-making by ensuring that prospect and project data are consistently synchronized.
Best 5 alternatives to Kylas Sales CRM Draft
Zoho CRM
5 / 5
Zoho CRM offers extensive customization options that enable businesses to adapt fields, page layouts, workflows, and automation rules to their specific needs, thereby enhancing lead management and streamlining the sales process from initial contact to deal closure. Its comprehensive suite supports sales, marketing, and customer support through features like detailed reporting, analytics, and an intuitive interface that facilitates easy navigation. The platform integrates AI-powered tools such as the Zia assistant, which provides predictive sales insights and helps personalize customer interactions using real-time behavioral data. Moreover, Zoho CRM’s competitive pricing—including a free tier for smaller teams—and its mobile and third-party app integrations make it a versatile choice for organizations aiming to improve collaboration and decision-making across diverse work environments.
monday sales CRM
4.45 / 5
Monday Sales CRM stands out for its exceptional adaptability, allowing users to customize dashboards, columns, and sales workflows to perfectly suit their distinct business requirements. This level of flexibility is ideal for companies with unique processes or niche operations, enabling them to modify the platform effortlessly without needing advanced technical skills. Additionally, the CRM offers automation features that streamline repetitive tasks like follow-up reminders and status updates, thereby minimizing manual workload and lowering the chance of mistakes. Coupled with integrated communication tools and AI-powered capabilities for email composition and data analysis, monday ensures teams remain coordinated and equipped to make data-driven decisions.
NetSuite CRM
5 / 5
NetSuite CRM delivers a comprehensive platform that consolidates customer information across multiple channels, granting teams instant access to up-to-date data on preferences, transactions, and interactions in one centralized hub. By automating routine sales, marketing, and service activities, it boosts operational efficiency and frees staff to concentrate on cultivating stronger customer relationships. Its cloud-based design facilitates seamless connectivity from any device, enabling collaboration among dispersed teams while providing real-time sales tracking and pipeline visibility to accelerate deal closures. Additionally, advanced forecasting and analytics tools harness historical and predictive data, empowering businesses to enhance decision-making and optimize resource management for sustained growth.
CRM Creatio
5 / 5
Creatio CRM stands out as a versatile and powerful customer relationship management platform, designed to accommodate both technical and non-technical users through its intuitive no-code development environment. This feature allows organizations to customize applications and automate workflows swiftly, reducing implementation time and overall costs by 37% compared to traditional CRM solutions. By automating routine tasks and providing a comprehensive 360-degree customer view, Creatio enhances team productivity and fosters more personalized client interactions. Additionally, its extensive integration options, strong security measures, and AI-driven automation equip businesses with actionable insights and predictive capabilities to optimize the entire customer journey.
Pipedrive
4.3 / 5
Pipedrive stands out as a versatile CRM solution designed to simplify and optimize sales workflows by automating routine tasks like lead distribution, follow-up scheduling, and deal tracking. Its high level of customization allows businesses to shape sales pipelines and data fields to suit their specific needs, accommodating a wide range of industries and company sizes. By consolidating customer information and communications through integrations with common email and calendar tools, Pipedrive enhances team collaboration and reduces the hassle of juggling multiple platforms. Furthermore, the platform’s clear visual pipeline offers sales teams an intuitive way to oversee deal progress and quickly spot any obstacles in the sales process.
Frequently Asked Questions (FAQs)
Kylas Sales CRM is a customer relationship management software designed to help businesses capture and organize customer information, manage interactions, and build strong customer relationships. It offers robust features such as lead management, workflow automation, data security, and seamless integration with other tools.
Kylas Sales CRM enhances data security through features like IP address restrictions and two-factor authentication. These measures ensure that only authorized users can access the CRM, protecting sensitive business information from unauthorized access.
Benefits of using Kylas Sales CRM include increased sales productivity, enhanced customer relationships, an easy-to-use interface, reduced operational costs, improved return on investment, robust security measures, and scalability to accommodate business growth.
Kylas Sales CRM is beneficial for small to medium-sized businesses across various industries, including education, finance, manufacturing, IT, travel, and digital marketing. It is particularly suited for businesses looking for a scalable, customizable, and collaborative CRM solution.
Recent features of Kylas Sales CRM include IP restrictions for enhanced security, bulk actions in Kanban view for efficient deal management, and integration with Digio for seamless electronic Know Your Customer (eKYC) processes and eSigning.
Kylas Sales CRM offers a freemium account and additional pricing plans such as Elevate at INR 12,999 per month and Exceed starting from INR 75,000 per month. These plans include varying levels of features and support to cater to different business needs.
Kylas Sales CRM stands out due to its combination of robust features, security measures, ease of use, and cost-effectiveness. Its ability to integrate with third-party applications, provide workflow automation, and offer a mobile app for on-the-go access makes it a comprehensive solution for businesses.
Alternatives to Kylas Sales CRM include Salesforce Sales Cloud, HubSpot Sales Hub, Less Annoying CRM, Zoho CRM, and Pipedrive. These platforms offer various features and pricing options that can suit different business requirements.
Yes, Kylas Sales CRM offers a free 15-day trial period allowing businesses to explore the software’s functionalities before committing to a paid plan.
Kylas Sales CRM is commonly used in industries such as IT, education and training, professional services, manufacturing, retail, and e-commerce. Its versatility and adaptability make it suitable for a wide range of business sectors.
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