NetHunt CRM Review 2025: Pricing, Features, Pros & Cons, Ratings & More

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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NetHunt CRM: Top CRM Software

4.4 / 5

Top 3 NetHunt CRM Alternatives

Featured CRM Software Alternatives for NetHunt CRM

HubSpot CRM
HubSpot CRM
5 / 5
Pricing

$9 to $150/user/month

Free Plan

Yes, up to 2 users

Key Features

E-signature software, call transcription, conversation routing

Editor's Take

HubSpot CRM is a powerful customer relationship management platform designed to help businesses manage their sales, marketing, and customer service efforts in one centralized place. Its user-friendly interface allows teams to track leads, monitor customer interactions, and automate sales pipelines. With built-in tools for email marketing, contact management, and analytics, HubSpot CRM provides deep insights into customer behavior and sales performance. The platform also supports seamless collaboration between marketing and sales teams through real-time updates and integrations with tools like Gmail, Outlook, and Slack. Additionally, its automation features help reduce manual tasks, enabling teams to focus on building relationships and closing deals. HubSpot CRM is scalable, making it ideal for businesses of all sizes, from startups to large enterprises.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

NetSuite CRM
NetSuite CRM
5 / 5
Pricing

Custom

Free Plan

No

Key Features

Sales automation, customer service, marketing

Editor's Take

NetSuite CRM is a comprehensive customer relationship management solution designed to support businesses in managing their entire customer lifecycle. It offers a full suite of tools for sales automation, customer service, marketing, and partner management, helping teams improve efficiency and build stronger customer relationships. With real-time visibility into customer interactions, NetSuite CRM enables businesses to track leads, manage opportunities, and forecast sales accurately. Its built-in analytics and reporting features provide deep insights into sales performance and customer behavior. NetSuite CRM integrates seamlessly with NetSuite’s enterprise resource planning (ERP) system, offering a unified platform for managing business operations. This scalability and flexibility make it ideal for growing businesses and enterprises seeking an all-in-one solution for customer relationship management.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

CRM Creatio
CRM Creatio
5 / 5
Pricing

$25 per user per month

Free Trial

14 days

Key Features

marketing automation, sales automation, no code customization

Editor's Take

CRM Creatio is a comprehensive customer relationship management (CRM) solution designed to streamline and enhance business processes across sales, marketing, and customer service functions. Known for its low-code platform, Creatio allows businesses to customize and automate workflows without requiring extensive technical expertise. This adaptability makes it particularly appealing to organizations seeking to align the software with their specific needs.

The platform's marketing module provides tools for multi-channel campaign management, lead generation, and personalized customer engagement. Its sales module offers functionality for pipeline management, opportunity tracking, and analytics to help teams close deals more efficiently. Additionally, the customer service module supports case management, service level agreement (SLA) monitoring, and omnichannel communication, enabling businesses to provide exceptional customer support.

Creatio stands out with its intuitive interface, robust analytics, and AI-powered tools that provide actionable insights. The low-code development tools allow non-technical users to create applications and automate processes, reducing the dependency on IT teams. Integration capabilities with other software platforms and APIs enhance its utility, making it a versatile choice for businesses of all sizes.

Overall, CRM Creatio is a powerful solution that combines user-friendly design with advanced customization and automation features. Its adaptability and low-code foundation position it as a strong contender for organizations looking to optimize customer relationship management processes while maintaining flexibility for growth and innovation.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.


What is NetHunt CRM?

NetHunt CRM is a comprehensive solution designed for Google Workspace users, serving as a centralized platform for all sales-related activities. It allows users to organize and manage customer data, forecast sales, and streamline sales processes. It also provides tools to identify, organize, and nurture new leads to drive profit and performance. Additionally, Nethunt CRM tracks all data within the platform and translates them into key metrics to inform business decisions.

Similar to the best CRM systems, NetHunt CRM supports omnichannel communication, which allows users to integrate conversations from various sales channels directly into the platform. It supports email, phone calls, online chats, messengers, and social media, and keeps a real-time record of all interactions for better visibility and transparency.

This NetHunt CRM review delves into the capabilities and offerings of the platform to provide an in-depth discussion on pricing, pros and cons, and features. Our review team has also analyzed reviews and other public and credible sources to determine NetHunt CRM’s ideal user, benefits, and best alternatives.

What’s new in NetHunt CRM?

NetHunt CRM has introduced several enhancements to its platform, including expanded integrations with WhatsApp and Instagram. This development enables users to manage all their chats from different channels within the CRM interface, eliminating the need to switch between multiple apps. The platform has also launched an Add-On for Gmail to enhance user productivity within the Google Workspace. It bridges the full-featured web app and mobile apps, allowing users to access NetHunt CRM without leaving their Gmail app.

Aside from the most recent updates, this NetHunt CRM review has also investigated vendor plans for future improvements. The platform hopes to introduce new field types to enable users to gather more relevant information from clients. Additionally, the vendor aims to implement LinkedIn automation and integration with LinkedIn chats. Further enhancements include the addition of data enrichment features through NetHunt CRM integrations with Apollo and Clearbit.

Featured CRM Software Products

HubSpot CRM
HubSpot CRM
5 / 5
Pricing

$9 to $150/user/month

Free Plan

Yes, up to 2 users

Key Features

E-signature software, call transcription, conversation routing

Editor's Take

HubSpot CRM is a powerful customer relationship management platform designed to help businesses manage their sales, marketing, and customer service efforts in one centralized place. Its user-friendly interface allows teams to track leads, monitor customer interactions, and automate sales pipelines. With built-in tools for email marketing, contact management, and analytics, HubSpot CRM provides deep insights into customer behavior and sales performance. The platform also supports seamless collaboration between marketing and sales teams through real-time updates and integrations with tools like Gmail, Outlook, and Slack. Additionally, its automation features help reduce manual tasks, enabling teams to focus on building relationships and closing deals. HubSpot CRM is scalable, making it ideal for businesses of all sizes, from startups to large enterprises.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

NetSuite CRM
NetSuite CRM
5 / 5
Pricing

Custom

Free Plan

No

Key Features

Sales automation, customer service, marketing

Editor's Take

NetSuite CRM is a comprehensive customer relationship management solution designed to support businesses in managing their entire customer lifecycle. It offers a full suite of tools for sales automation, customer service, marketing, and partner management, helping teams improve efficiency and build stronger customer relationships. With real-time visibility into customer interactions, NetSuite CRM enables businesses to track leads, manage opportunities, and forecast sales accurately. Its built-in analytics and reporting features provide deep insights into sales performance and customer behavior. NetSuite CRM integrates seamlessly with NetSuite’s enterprise resource planning (ERP) system, offering a unified platform for managing business operations. This scalability and flexibility make it ideal for growing businesses and enterprises seeking an all-in-one solution for customer relationship management.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

CRM Creatio
CRM Creatio
5 / 5
Pricing

$25 per user per month

Free Trial

14 days

Key Features

marketing automation, sales automation, no code customization

Editor's Take

CRM Creatio is a comprehensive customer relationship management (CRM) solution designed to streamline and enhance business processes across sales, marketing, and customer service functions. Known for its low-code platform, Creatio allows businesses to customize and automate workflows without requiring extensive technical expertise. This adaptability makes it particularly appealing to organizations seeking to align the software with their specific needs.

The platform's marketing module provides tools for multi-channel campaign management, lead generation, and personalized customer engagement. Its sales module offers functionality for pipeline management, opportunity tracking, and analytics to help teams close deals more efficiently. Additionally, the customer service module supports case management, service level agreement (SLA) monitoring, and omnichannel communication, enabling businesses to provide exceptional customer support.

Creatio stands out with its intuitive interface, robust analytics, and AI-powered tools that provide actionable insights. The low-code development tools allow non-technical users to create applications and automate processes, reducing the dependency on IT teams. Integration capabilities with other software platforms and APIs enhance its utility, making it a versatile choice for businesses of all sizes.

Overall, CRM Creatio is a powerful solution that combines user-friendly design with advanced customization and automation features. Its adaptability and low-code foundation position it as a strong contender for organizations looking to optimize customer relationship management processes while maintaining flexibility for growth and innovation.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

monday.com sales CRM
monday.com sales CRM
4.45 / 5
Pricing

$8/per user/per month

Free Trial

Yes

Key Features

customizable dashboards, automated follow-ups, advanced analytics

Editor's Take

monday.com Sales CRM is a customizable platform designed to streamline sales processes, enhance team collaboration, and improve pipeline visibility. Its intuitive interface enables users to manage leads, track deals, and automate repetitive tasks with ease. The CRM integrates seamlessly with popular tools like Gmail, Slack, and HubSpot, ensuring a centralized workflow. Features like customizable dashboards, automated follow-ups, and advanced analytics help sales teams stay organized and focused on closing deals. With scalability in mind, monday.com caters to businesses of all sizes, offering flexible pricing plans and robust customer support. It’s an excellent choice for teams seeking efficiency and adaptability.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Zoho CRM
Zoho CRM
5 / 5
Pricing

$7 per user per month billed annually

Free Trial

15 days

Key Features

lead generation, sales pipeline management, workflow automation

Editor's Take

Zoho CRM is a flexible and comprehensive customer relationship management platform designed to help businesses manage and grow their customer relationships effectively. With tools for lead generation, sales pipeline management, workflow automation, and analytics, Zoho CRM is suitable for businesses of all sizes across a variety of industries.

Zoho CRM enables teams to streamline sales processes by capturing leads from multiple channels, tracking interactions, and managing every stage of the sales cycle. The platform offers customizable dashboards and reports, providing insights into sales performance and customer behaviors to help make data-driven decisions. With powerful automation features, Zoho CRM allows businesses to set up workflows for routine tasks like follow-ups, lead scoring, and email notifications, reducing manual work and enhancing productivity. The platform integrates with popular tools, including the Zoho suite, Microsoft 365, and G Suite, enabling a seamless connection across teams.

For businesses aiming to improve customer engagement, close deals faster, and enhance team collaboration, Zoho CRM delivers a scalable, user-friendly solution to drive sales and customer satisfaction.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Salesforce CRM
Salesforce CRM
5 / 5
Pricing

By quote

Free Trial

Yes

Key Features

Lead Management, Contact Management, Workflow Automation

Editor's Take

Salesforce CRM is a leading customer relationship management platform known for its robust functionality, scalability, and extensive customization options, making it suitable for businesses of all sizes, from startups to large enterprises. Built to streamline sales, marketing, customer service, and analytics, Salesforce CRM empowers teams to manage customer interactions, optimize workflows, and drive growth from a single, cloud-based platform.

Salesforce CRM provides a complete view of customer data, enabling teams to track interactions, manage leads, and automate tasks throughout the sales pipeline. With powerful tools for reporting and analytics, Salesforce offers insights into sales performance, customer trends, and campaign effectiveness, allowing teams to make data-driven decisions. The platform’s automation capabilities reduce manual workloads with customizable workflows, automated follow-ups, and lead scoring, ensuring a smooth customer journey. Integrations with thousands of third-party applications, along with its own suite of services, make Salesforce a highly adaptable solution for businesses looking to connect their CRM with other tools.

For organizations focused on enhancing customer engagement, improving team efficiency, and scaling their operations, Salesforce CRM delivers a powerful and versatile solution tailored to support long-term business growth.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

How much does NetHunt CRM cost?

NetHunt CRM: Top CRM Software

4.4 / 5

NetHunt CRM pricing is tier-based and offers more features through more expensive plans. The vendor supports monthly or annual billing, and bigger teams, as well as startups, can request special plans that can be more cost-effective than the set tiers the way there are specific small business accounting software, for instance. All plans have the platform’s CRM tools, including contact, lead, deal, and pipeline management and productivity features like bulk updates, duplicate management, and team collaboration.

To complete this NetHunt CRM review, our research team has determined the costs of the platform and the capabilities available for each plan. Here are the details on the NetHunt CRM pricing plans:

Basic – $30/user/month

  • 1 messenger account
  • CRM and productivity features
  • Basic emailing, customization, and support
  • Gmail, Google Workspace, and Google Contacts integration

Basic Plus – $42/user/month

  • All Basic plan features
  • 2 additional messenger accounts plus personal messengers
  • Extra folders, reviews, and custom roles
  • Mass email campaigns
  • WhatsApp integration

Business – $60/user/month

  • All Basic Plus plan features
  • Sales automation and email sequences
  • VoIP, LinkedIn, and API integration
  • Reports
  • Customer SMTP

Business Plus – $84/user/month

  • All Business plan features
  • Extra automation workflows, actions, email campaigns, and custom roles
  • Additional API calls
  • No NetHunt CRM logo for web forms

Advanced – $120/user/month

  • All Business Plus plan features
  • Unlimited API calls, messenger accounts, folders, and views
  • Additional automation workflows, actions, email campaigns, and support hours
NetHunt CRM provides contact management tools to keep up-to-date records.

What sets NetHunt CRM apart?

NetHunt CRM is designed specifically for Google Workspace users looking for a CRM solution to leverage and centralize Google applications, such as Gmail, Calendar, and Contacts. It provides an add-on that enables users to use Gmail as a comprehensive platform that sends and receives messages to various platforms, including Telegram, Viber, and Instagram. This NetHunt CRM review further summarizes the differentiating characteristics of the platform based on its capabilities and insufficiencies. Here are the NetHunt CRM pros and cons:

NetHunt CRM Pros

  • Gmail Integration. NetHunt CRM incorporates powerful CRM functions within the familiar Gmail interface, eliminating the need to switch between multiple apps and providing a productive and centralized solution for omnichannel CRM.
  • Collaboration Features. NetHunt CRM facilitates effective teamwork by enabling users to share data, mention team members, and set up reminders. It also logs all activities to ensure transparency and visibility.
  • Lead Capture and Data Quality. The integration with LinkedIn and Gmail allows for lead capture, ensuring the CRM contains high-quality and clean data. Automated workflows contribute to data integrity through contact and company de-duplication.
  • User-Friendly Interface. The interface of NetHunt CRM is designed to be intuitive and straightforward, making it easy for users of all levels of CRM expertise. The simplicity enhances productivity and reduces the learning curve.
  • Customer Support. NetHunt CRM's customer support team is responsive and quick to address any questions or concerns, contributing to a positive user experience and ensuring users feel supported in their CRM journey.

NetHunt CRM Cons

  • Learning Curve. The initial setup process can be a bit tricky, and the user interface may have some functions buried within the system. This learning curve almost always leads to the need for vendor support to set up and leverage the platform.
  • Reporting and Analytics. While NetHunt CRM provides basic reporting functionality, some users may find it lacking in more advanced or customizable reporting options.
  • Workflow Design. Certain workflow functions in NetHunt CRM are challenging to create due to the requirement for a specific trigger. At the same time, other users have also reported that the workflow limits, even on higher plans, can be restrictive.
  • Scalability. Aside from the aforementioned limitations on reporting and workflows, NetHunt CRM lacks easy scalability with its restrictions on actions, messenger accounts, and even API access.
  • Pricing. NetHunt CRM may be priced higher than alternatives and competitors and does not offer a free plan for newer businesses. Though the vendor offers a quote-based plan for startups, the lack of a free plan may deter newer users.
NetHunt CRM provides different field types and customizations to help users source more relevant information.

NetHunt CRM Core Features

NetHunt CRM: Top CRM Software

4.4 / 5

Like the best payroll software, CRM software is designed to improve customer and lead experiences and promote cost savings, ease the burden of administrative tasks, and enable the team to focus on sales-related activities. Our review team has analyzed NetHunt CRM features to determine the core capabilities. To complete this NetHunt review, we have compiled these capabilities into a list. Here are the details:

  • Customer and Lead Management. NetHunt CRM organizes customer data and facilitates discovery. It also helps users in identifying and nurturing new leads. It also provides various field types, allowing users to customize forms and source more relevant information. NetHunt CRM has a duplicate prevention feature that keeps the customer base clean by removing, merging, or warning about potential duplicates when adding new contacts.
  • Pipeline Management. NetHunt CRM organizes deals, providing control over the sales process and valuable insights into performance. Sales progress can be tracked through the pipeline, and sales processes can be automated with alerts for crucial events. Additionally, revenue forecasting is facilitated, predicting the number and value of deals to be closed within a given timeframe.
  • Team Collaboration. Tasks in NetHunt CRM organize daily workloads, offering additional capabilities such as reminders and daily summary emails. It allows users to mention colleagues, share databases, and synchronize calendars. It also enables users to update and edit events directly in Gmail. Permissions and user groups provide security features, protecting business data and controlling user access to CRM information.
  • Omnichannel Communications. NetHunt CRM supports communication from various channels, tying each conversation to the customer record for comprehensive visibility. It centralizes calls and email conversations and supports messages sent through social media platforms and messenger accounts. This feature ensures that users are up-to-date on all conversations, which improves relationships and experiences.
  • Reports and Analytics. NetHunt CRM reports analyze sales processes, identifying areas of success and improvement. Higher tier plans and gain access to sales performance reports based on specific metrics. It can also consider identified company and user goals and provide reports to determine how the team can achieve the objectives.
NetHunt CRM generates reports to provide insight into performance.

Benefits of Using NetHunt CRM

Considering its capabilities, NetHunt CRM offers notable benefits that make it compelling for potential users in various industries. To create this NetHunt CRM review, our research team has evaluated its tools, user experiences, and long-term value. Here are the benefits of using NetHunt CRM:

Google Workspace Integration

Integrating with Google Workspace provides users a seamless and efficient experience through familiar tools and interfaces. Users can manage emails, tasks, and calendar events directly within the CRM, streamlining communication and task management like appointment scheduling software. Additionally, the integration allows for real-time collaboration, automated workflows and formula fields, and secure data management. The Google Workspace integration also helps with centralization, which ensures easy access to customer, lead, and company data.

Usability and Customization

Aside from the inherent benefits of Google Workspace integrations, our research for this NetHunt CRM review has also indicated that the platform is easy to use, even for beginners. By enabling users to leverage Gmail and other related platforms, NetHunt CRM can reduce the steepness of the learning curve. Additionally, the platform provides a user interface that is accessible even to beginners in CRM. As for customization, NetHunt CRM enables users to create detailed forms based on the most relevant information they need to provide and improve services to potential leads and existing clients.

Automation Workflows

NetHunt CRM's automation workflows save time by automating repetitive tasks, reducing the chance of errors in data entry and task execution, and promoting consistency and standardization across different users and teams. Automation enhances customer engagement through timely and personalized communication, while advanced segmentation enables targeted marketing efforts. Proactive alerts and notifications keep users informed of key events, and sales process optimization is achieved by automating stages for more efficient workflows.

Quote-Based Plans

NetHunt CRM's quote-based plans offer scalability for large enterprises, accommodating higher data volumes and complex processes, while startups benefit by adjusting usage based on their evolving needs. The flexibility in pricing and features ensures that organizations of all sizes can choose plans that fit their budgets, providing cost-effective solutions. This NetHunt CRM review also found that the vendor can offer discounted prices for those just starting in their chosen industries.

NetHunt CRM automates workflows through specific triggers to increase productivity.

What business types use NetHunt CRM?

The availability of cost-effective plans and the flexibility of quote-based options make NetHunt CRM an ideal choice for small businesses aiming to manage customer relationships efficiently. Medium and large enterprises can benefit from the tiered plans as they are more affordable than competitors. This NetHunt CRM review has also found that It is popular among digital agencies, offering a comprehensive solution for managing project details and communication within a unified platform. At the same time, SaaS companies can leverage the system to track customer interactions and improve CRM strategies.

NetHunt CRM offers deal management tools to keep the team updated.

What analytics and reporting capabilities does NetHunt CRM provide for data-driven decision making?

While NetHunt CRM offers essential reporting features, understanding its capabilities for data-driven decision-making can help users evaluate its utility for their sales and performance tracking needs. Here’s an overview of NetHunt CRM’s analytics and reporting functionalities:

  • Sales Performance Insights:
  • Pipeline Analysis:
  • Customizable Reporting Options:
  • Activity Tracking and Productivity Reports:
  • Goal Setting and Progress Tracking:

How does NetHunt CRM streamline appointment scheduling and task management?

Effective appointment scheduling and task management are at the core of maintaining operational efficiency, and NetHunt CRM stands out by tightly integrating these functionalities with Google Workspace. The system allows users to manage their schedules directly within Gmail and Google Calendar, ensuring all appointments, deadlines, and tasks are accessible and well-organized.

NetHunt’s automation features also simplify the scheduling process by reducing the manual effort of setting up meetings. For example, tasks and follow-up appointments can be automatically created based on predefined workflow triggers, keeping teams on track without requiring constant oversight. Additionally, the platform's synchronization capability ensures seamless updates across devices, so users can access real-time data from anywhere.

For users seeking a more comprehensive approach to optimizing their scheduling processes, pairing NetHunt CRM with advanced tools like third-party appointment scheduling software could deliver notable benefits. From automated reminders to self-service booking portals, these specialized tools enhance time management and improve client interaction, offering flexibility for businesses with diverse scheduling needs.

Can NetHunt CRM integrate seamlessly with financial management tools?

Although NetHunt CRM is primarily designed for sales and customer engagement within Google Workspace, it offers flexibility that allows integration with external financial management solutions. Businesses can deploy custom API connectors or leverage third-party integration platforms to align CRM data with accounting systems. This approach enables companies to automate invoice generation, streamline revenue tracking, and support compliance initiatives. Integrating financial management tools can further enrich data analysis and operational workflows, especially when combined with specialized solutions like the best tax software, ensuring cohesive financial oversight without disrupting core CRM functions.

Key Insights

  • Seamless Google Workspace Integration: NetHunt CRM is designed specifically for Google Workspace users, integrating deeply with Gmail, Calendar, and Contacts to streamline communication and task management.
  • Omnichannel Communication: The platform supports email, phone calls, online chats, messengers, and social media integration, centralizing all interactions for better visibility and transparency.
  • Enhanced Productivity: With features like email automation, workflow automation, and a user-friendly interface, NetHunt CRM helps teams reduce repetitive tasks and focus on sales activities.
  • Scalability and Customization: While NetHunt CRM offers robust features for small to medium-sized businesses, its scalability is limited due to constraints on actions, messenger accounts, and API access in higher plans.
  • Comprehensive Data Management: The platform ensures high-quality data management with features like lead capture, data deduplication, and real-time collaboration, enhancing overall data integrity and usability.
  • Recent Enhancements: Recent updates include expanded integrations with WhatsApp and Instagram, a Gmail Add-On for enhanced productivity, and plans for future LinkedIn automation and data enrichment features.

Best 5 alternatives to NetHunt CRM

1

Zoho CRM offers extensive customization options that enable businesses to adapt fields, page layouts, workflows, and automation rules to their specific needs, thereby enhancing lead management and streamlining the sales process from initial contact to deal closure. Its comprehensive suite supports sales, marketing, and customer support through features like detailed reporting, analytics, and an intuitive interface that facilitates easy navigation. The platform integrates AI-powered tools such as the Zia assistant, which provides predictive sales insights and helps personalize customer interactions using real-time behavioral data. Moreover, Zoho CRM’s competitive pricing—including a free tier for smaller teams—and its mobile and third-party app integrations make it a versatile choice for organizations aiming to improve collaboration and decision-making across diverse work environments.

2

Salesforce CRM stands out as the leading platform globally, offering a unified system to store and analyze customer information, which empowers businesses to make well-informed decisions. Its robust contact management delivers a comprehensive and centralized view of customer data, allowing sales teams to access detailed profiles and better understand their prospects. The integration of AI, especially through Einstein, streamlines everyday tasks like data entry and email follow-ups, enabling employees to concentrate on more strategic activities. Additionally, Salesforce fosters seamless collaboration with tools such as "Chatter" and supports remote accessibility via the cloud and mobile devices, ensuring teams stay connected and productive regardless of location.

3

Creatio CRM stands out as a versatile and powerful customer relationship management platform, designed to accommodate both technical and non-technical users through its intuitive no-code development environment. This feature allows organizations to customize applications and automate workflows swiftly, reducing implementation time and overall costs by 37% compared to traditional CRM solutions. By automating routine tasks and providing a comprehensive 360-degree customer view, Creatio enhances team productivity and fosters more personalized client interactions. Additionally, its extensive integration options, strong security measures, and AI-driven automation equip businesses with actionable insights and predictive capabilities to optimize the entire customer journey.

4

HubSpot CRM is a cloud-based customer relationship management platform designed to help businesses manage and analyze customer interactions throughout the sales and marketing lifecycle. It provides tools for contact and lead management, email tracking, pipeline management, marketing automation, and performance analytics. The system is known for its user-friendly interface and seamless integration with other HubSpot tools, making it particularly popular among small to medium-sized businesses. HubSpot CRM is available in a free version with basic features, while more advanced capabilities—such as sales forecasting, custom reporting, and AI-powered insights—are accessible through paid tiers. The platform emphasizes ease of use, scalability, and centralized data, enabling teams to align their sales, marketing, and customer service efforts more effectively.

5

4.3 / 5

Pipedrive stands out as a versatile CRM solution designed to simplify and optimize sales workflows by automating routine tasks like lead distribution, follow-up scheduling, and deal tracking. Its high level of customization allows businesses to shape sales pipelines and data fields to suit their specific needs, accommodating a wide range of industries and company sizes. By consolidating customer information and communications through integrations with common email and calendar tools, Pipedrive enhances team collaboration and reduces the hassle of juggling multiple platforms. Furthermore, the platform’s clear visual pipeline offers sales teams an intuitive way to oversee deal progress and quickly spot any obstacles in the sales process.

Frequently Asked Questions (FAQs)

Is NetHunt free?

NetHunt CRM does not offer a free plan, but it provides a 14-day free trial for potential users to explore its capabilities.

What is the best sales CRM system?

The best sales CRM system depends on specific business needs and preferences. Top options include NetHunt CRM, Pipedrive, Salesforce, Zoho CRM, and HubSpot Sales Hub, each offering varying features, pricing plans, and integrations.

How much is NetHunt?

NetHunt CRM offers five pricing plans starting at $30 per user per month. The vendor also provides quote-based plans for larger enterprises and startups, offering more cost-effective options tailored to their needs.

What sets NetHunt CRM apart from other CRMs?

NetHunt CRM is uniquely designed for Google Workspace users, integrating Gmail, Calendar, and Contacts into its CRM functions. This deep integration allows for a seamless user experience, combining familiar tools with advanced CRM capabilities.

What are the main limitations of NetHunt CRM?

NetHunt CRM has limitations in scalability, particularly in higher plans, with restrictions on actions, messenger accounts, and API access. Some users also find the initial setup process challenging and the reporting features lacking in advanced customization.

How does NetHunt CRM support team collaboration?

NetHunt CRM facilitates effective teamwork by enabling data sharing, team member mentions, and reminders. It logs all activities to ensure transparency and provides synchronization of calendars and events within Gmail.

What new features has NetHunt CRM recently introduced?

Recent updates to NetHunt CRM include expanded integrations with WhatsApp and Instagram, a Gmail Add-On for enhanced productivity, and future plans for LinkedIn automation and data enrichment through integrations with Apollo and Clearbit.

Is NetHunt CRM suitable For large enterprises?

NetHunt CRM can be used by large enterprises, but its scalability is limited compared to other CRM solutions. However, the vendor offers quote-based plans to cater to larger teams and more complex needs, potentially providing cost-effective options.

How does NetHunt CRM handle omnichannel communication?

NetHunt CRM supports email, phone calls, online chats, messengers, and social media integration, centralizing all interactions within the platform. This ensures comprehensive visibility and better management of customer communications.