Best ServiceNow IT Service Management Alternatives & Competitors for 2025

Monday.com is a highly adaptable platform designed to streamline work and project management for teams of various sizes. Its user-friendly, visually organized interface, enhanced by color-coded elements, allows users to navigate effortlessly without needing technical skills. With over 200 ready-made templates and a straightforward drag-and-drop system, teams can quickly set up workflows and begin managing tasks efficiently. Additionally, its powerful dashboard builder and no-code automation tools help users visualize data clearly and eliminate repetitive processes, boosting overall productivity.

• Visual Board Structure
• Customizable Columns
• Multiple Board Views
• Automations
• Integrations
• Dashboards and Reporting
• Time Tracking
• Mobile App Support

monday.com offers a Free Plan for up to two users at no cost, ideal for individuals or small teams. The Basic Plan costs $12 per seat monthly and includes unlimited boards and prioritized support. The Standard Plan at $17 per seat monthly adds timeline and calendar views, guest access, and automation limits of 250 actions. The Pro Plan, $28 per seat monthly, significantly increases automation and integrations to 25,000 actions and introduces private boards and enhanced analytics. Enterprise pricing is custom and includes advanced security and premium support. A 14-day free trial of Pro is available.

Insightful emerges as an employee monitoring solution designed to provide businesses with a comprehensive yet accessible tool for overseeing workforce productivity. Its approach combines intuitive design with robust functionality, ensuring that managers can glean actionable insights without wading through overwhelming data. As a solution tailored for modern work environments, Insightful promises to balance effective monitoring with ease of use, appealing to organizations seeking clarity and efficiency in their oversight processes. Overall, it positions itself as a promising option for companies looking to enhance workplace transparency while maintaining high standards of operational effectiveness.

• Advanced Comprehensive Time Tracking Solution
• Intelligent Automated Idle Time Detection
• Detailed Real-Time Activity Monitoring Software
• Robust Data-Driven Productivity Analytics Engine
• Instant Real-Time Productivity Alert System
• Fully Customizable Interactive Dashboard Views
• Seamless Automated Exportable Reporting Features
• Powerful Comparative Analytics and Benchmarking

Insightful offers pricing plans for employee monitoring. The Productivity Management plan starts at $6.40 per seat monthly, enabling teams to boost productivity with features like stealth monitoring and real-time tracking. The Time Tracking plan, at $8.00 per seat monthly, emphasizes detailed time insights and efficient scheduling. For deeper workflow analysis, Process Improvement is available at $12.00 per seat monthly, streamlining resource management. Enterprises needing features and dedicated support can request a custom quote for cloud or on-premise solutions. Free trials are readily offered for the first three plans, ensuring evaluation.

actiTIME delivers a streamlined approach to time tracking, offering an interface that supports efficient management and precise logging of work hours. It is designed to simplify the daily challenges of tracking billable hours and project time, empowering teams to maintain a clear overview of their productivity. By merging a user-friendly experience with robust functionality, actiTIME positions itself as a compelling option for businesses seeking a dependable time tracking solution. Overall, it epitomizes an adaptable tool tailored toward enhancing operational efficiency in diverse professional environments.

• Comprehensive and efficient time tracking
• User-friendly timesheet submission made simple
• Precise and streamlined time allocation
• Optimized dynamic billable rates management
• Efficient streamlined client invoicing operations
• Mobile app enabled time logging
• Comprehensive detailed real-time reporting capabilities
• Seamless API and tool integrations

actiTIME pricing offers flexible solutions for companies of various sizes. The free plan is available for up to three users and includes essential time tracking, invoicing, reporting and more. The online subscription costs $6 per user annually, providing cloud-based features such as timesheet approval, staff performance reports, and custom workflow statuses. For those requiring full control, the self-hosted option is offered for a one-time fee of $120 per user with extensive reporting and integration capabilities. Additionally, a 30-day free trial of paid plans allows thorough exploration of the software’s functionalities effectively.

Connecteam is positioned as a comprehensive solution within the realm of workforce management software, designed to address common challenges in managing modern teams. Its overview hints at a platform that integrates multiple operational functions into one cohesive system, aiming to simplify the complexities of scheduling, communication, and task coordination. The description, though broad in its scope, suggests that Connecteam has been crafted to support organizations in optimizing their workflows without overwhelming them with unnecessary details. For those in search of a flexible and robust tool to streamline team management, Connecteam appears as a promising candidate worth exploring.

• Reporting
• Dashboard
• Task Management
• Mobile Checklists
• Team Scheduling
• Time Clock
• Geofencing
• One-Click Payroll

Connecteam offers tiered pricing for diverse workforce needs. The Small Business plan is free for up to 10 users, providing essential tools. The Basic plan costs $29 per month for up to 30 users with additional users at $0.50 each. At $49 per month, the Advanced plan adds geofencing and customization, with extra users at $1.50 each. The Expert plan, at $99 monthly (extra users for $3.00 each), delivers advanced automation and multi-location management. The Enterprise plan is custom-priced by inquiry. A 14-day free trial allows customers to explore features.

ClickUp is introduced as a project management solution crafted to simplify team coordination and streamline workflow processes. The available overview hints at a platform that brings together various elements of project management into an integrated interface, potentially supporting task organization and team collaboration. Although the details remain minimal, the initial impression is that ClickUp may offer a flexible framework adaptable to different project needs, aligning well with customers looking for an all-in-one project management tool. This brief insight lays the groundwork for a deeper exploration of how ClickUp might serve as a strategic resource for modern teams.

• Comprehensive Task Management and Organization
• Customizable Views to Fit Workflow
• Manage Dependencies Across Complex Projects
• Efficient Automations Reducing Manual Tasks
• Integrated Time Tracking for Efficiency
• Real-time Collaboration Enhancing Effective Teamwork
• Insightful Reporting and Custom Dashboards
• Seamless Integrations Connecting Essential Tools

ClickUp offers diverse pricing options catering to individuals and large teams. The Free plan provides essential collaborative features at no cost, appealing to small teams. For expanded functionalities, the Unlimited plan costs $7 per user monthly, while the Business plan at $12 per user elevates performance with additional tracking and automation tools. The Business Plus plan, priced at $19 per user per month, further enhances customization and admin controls. For comprehensive enterprise needs, pricing details are available upon contact, ensuring scalability and tailored solutions for growing organizations. Expert support available.

Paylocity presents itself as a solution tailored toward addressing the essential operations of human resources management for modern businesses. The platform is positioned to streamline key administrative functions while supporting the broad spectrum of workforce-related tasks that organizations face. Its design is intended to enhance efficiency and simplify everyday HR processes, making it a candidate worth considering for companies in search of comprehensive core HR software. Although the detailed elements of its offering remain unspecified in the source, the overall framework suggests a focus on operational effectiveness and adaptability in the evolving HR landscape.

• Customizable Reporting and Visual Dashboards
• Granular User, Role, and Access Management
• Intuitive Employee Self-Service Web Portal
• Optimized Mobile-enabled Employee Self-Service Access
• Fully Automated Payroll Entry Processing
• Efficient Time Off Accrual Management
• Robust Integrated Compliance Management
• Comprehensive Global Talent Management Features

Paylocity pricing remains undisclosed and customized to each organization’s unique needs. Their core HR solution follows a per-employee, per-month structure ensuring consistent costs as your workforce expands and is designed for enterprises. Customizable features enable companies to tailor solutions without worrying about rising fees. Although potential customers are encouraged to schedule a demo, no free trial is offered. This custom pricing model lets enterprises align expenses with operational demands, yet prospective users seeking transparent pricing details should contact Paylocity for personalized quotes regarding their innovative HR and payroll platform directly.

Zoho Projects overview: The provided source material does not supply detailed information, which makes it challenging to outline a comprehensive picture of the product. Nonetheless, one can infer that Zoho Projects is positioned as a solution within the project management software category, aimed at streamlining workflows and enhancing team collaboration. While the source lacks specifics regarding features, benefits, or user experiences, the limited context suggests that the tool is intended to address the dynamic needs of modern project management environments. In the absence of further details, prospective customers might look for additional, richer information before making a fully informed decision.

• Powerful Task Management and Scheduling
• Intuitive Gantt Chart Timeline View
• Interactive Kanban Board Workflow System
• Accurate Time Tracking and Logging
• In-depth Reporting and Analytics Tools
• Customizable Dashboards for Project Overview
• Robust Collaboration and Communication Features
• Mobile Application for On-the-go Management

Zoho Projects pricing caters to various needs with three distinct plans. The free option supports up to three users and two projects, offering essential task tracking and a mobile-friendly Gantt chart viewer. For a modest fee, the Premium plan charges $4 per user monthly (annual billing), extending functionality to up to 50 users with unlimited projects and enhanced task automation and tracking features that streamline project management. Meanwhile, the Enterprise plan, at $9 per user monthly (annually), provides unlimited usage and advanced customization options, ensuring robust control over complex projects.

Celoxis emerges as a project management solution aimed at helping teams handle their projects with clear structure and organization. It is presented as a tool that streamlines planning and tracking tasks while addressing the common challenges encountered during project execution. Designed to cater to diverse business needs, Celoxis offers a platform where project coordination and resource management are integrated into a unified environment. Though specific details are not provided here, the solution positions itself as a viable option for companies seeking efficient oversight of their project-related operations.

• Task management, deadlines and priorities
• Project planning using dynamic tools
• Efficient resource management and scheduling
• Real-time project tracking and analysis
• Accurate financial management and forecasting
• Seamless collaboration with shared tools
• Mobile accessibility for remote work
• Extensive integration with business applications

Celoxis provides two straightforward pricing plans. The Cloud (SaaS) plan costs $25 per user per month, billed annually, and requires a minimum of five users. This hosted option includes robust project management, resource coordination, collaboration, and a free client portal with additional file storage available. Alternatively, the On-Premise plan—designed for companies preferring in-house hosting—operates on a one-time license fee model, with pricing details provided upon inquiry. Both plans offer a free 14-day trial to fully assess the platform before commitment. Each option features flexible capabilities for business success.

Wrike emerges in the realm of project collaboration software as a solution designed with teams in mind, promising an environment that supports streamlined coordination and efficient project management. Although the available source details remain sparse, Wrike's brief positioning hints at an underlying framework aimed at optimizing collaborative workflows for varying project scales. Its general profile suggests that it caters to teams seeking a central hub for managing project tasks and enhancing communication. For prospective customers exploring project collaboration options, Wrike presents itself as a candidate worthy of further investigation to clarify its full range of capabilities.

• Task Management for effective teams
• Robust Project Planning with Kanban
• Collaboration Tools via shared workspaces
• Real-Time Reporting for instant visibility
• Mobile Access for on-the-go teams
• Integrations with over 400 applications
• Automation to streamline repetitive tasks
• Custom Dashboards for key insights

Wrike offers flexible pricing plans. The Free Plan is ideal for small teams with a simple task list at zero cost. The Team Plan, priced at $10 per user monthly, delivers unlimited projects and effective Gantt charts. At $24.80 per user monthly, the Business Plan extends features with nested projects and advanced reporting. The Enterprise and Pinnacle Plans require direct inquiries, offering superior security and management capabilities designed for large organizations. Experience all premium functionalities risk-free with a 14-day trial that does not require a credit card. Contact vendor.

When I Work is presented as a workforce management solution that aims to simplify employee scheduling and communication for businesses. The software combines an intuitive interface with practical features designed to support effective shift management and streamline day-to-day operations, making it a compelling option for organizations looking to optimize labor resources. Overall, When I Work is positioned as a tool that addresses common scheduling challenges while fostering a more organized and responsive working environment.

• User-Friendly Employee Scheduling Tool Suite
• Flexible Mobile Scheduling Application Platform
• Efficient Built-In Time Tracking System
• Accurate GPS-Enabled Time Clock Tool
• Centralized In-App Team Communication Hub
• Streamlined Digital Time-Off Management Process
• Powerful Comprehensive Reporting Feature Set
• Seamless Payroll Integration Options Module

Pricing for When I Work is structured around tiered, per-user monthly plans. The Essentials option starts at $1.50 for a simple scheduling interface, whereas adding Attendance features raises the cost to $3.00, integrating time tracking and payroll integrations. The Pro alternative, at $3.00, extends scheduling with advanced features like labor forecasting. For comprehensive needs, the Pro + Attendance plan costs $5.00. Businesses seeking integrated tools can opt for the Premium plan at $5.00, or upgrade to Premium + Attendance at $7.00 per user, offering extensive automation and API access options.