Best Pipeline CRM Alternatives & Competitors for 2025

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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Read more about pipeliner

Pipeliner CRM stands out for its user-friendly design that encourages quick adoption among sales teams, addressing a common challenge in CRM implementation. Its AI-driven features automate routine tasks, freeing sales professionals to concentrate on strategic priorities and boosting overall productivity. Additionally, Pipeliner supports consistent sales processes and offers powerful analytics tools, equipping management with valuable insights. Cost-efficiency is another key benefit, as the platform can be rapidly deployed without the need for a dedicated administrator, ensuring a swift return on investment and lower total ownership costs.

Key Features of pipeliner
  • Visual Relationship Mapping
  • Multiple Accounts functionality
  • Comprehensive Forecasting capabilities
  • No-code Workflow Automation Engine
  • Email Integration with MS Outlook and Gmail
  • Personalized Email Templates
  • AI-powered duplicate checking and advanced sales tools
  • Mobile Accessibility
Price of pipeliner

Pipeliner CRM's Starter Plan begins at $65 per user monthly or $50 if billed annually, requiring a minimum of three users and offering basic sales management and collaboration tools. The Business Plan costs $85 monthly or $70 annually per user, adding full CRM functionality and customization. The Enterprise Plan is priced at $115 monthly or $100 annually, providing advanced reporting and enhanced customization. The Unlimited Plan, at $150 monthly or $125 annually per user, includes advanced features and add-ons not found in other plans. A free trial is available for evaluation.

2

NetSuite CRM

5 / 5

Read more about NetSuite CRM

NetSuite CRM delivers a comprehensive platform that consolidates customer information across multiple channels, granting teams instant access to up-to-date data on preferences, transactions, and interactions in one centralized hub. By automating routine sales, marketing, and service activities, it boosts operational efficiency and frees staff to concentrate on cultivating stronger customer relationships. Its cloud-based design facilitates seamless connectivity from any device, enabling collaboration among dispersed teams while providing real-time sales tracking and pipeline visibility to accelerate deal closures. Additionally, advanced forecasting and analytics tools harness historical and predictive data, empowering businesses to enhance decision-making and optimize resource management for sustained growth.

Key Features of NetSuite CRM
  • Customer Management
  • Lead Management
  • Sales Forecasting
  • Marketing Automation
  • Real-Time Dashboards
  • Workflow Automation
  • Case and Customer Support Management
  • Integration with ERP and Other Systems
Price of NetSuite CRM

NetSuite CRM offers four main pricing tiers with varying features and annual costs. The Standard Tier ranges from $1,188 to $4,800, covering essential CRM functions like contact management and sales automation. The Premium Tier, priced between $11,615 and $27,600 annually, adds advanced analytics and forecasting tools. The Ultimate Tier costs from $7,188 to $10,200 and includes CPQ capabilities and real-time pricing. The Enterprise Tier, from $7,188 to $23,988, combines all features with advanced customization and partner management. A base platform fee of $999 monthly plus $99 per user monthly applies.

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Read more about Salesforce CRM

Salesforce CRM stands out as the leading platform globally, offering a unified system to store and analyze customer information, which empowers businesses to make well-informed decisions. Its robust contact management delivers a comprehensive and centralized view of customer data, allowing sales teams to access detailed profiles and better understand their prospects. The integration of AI, especially through Einstein, streamlines everyday tasks like data entry and email follow-ups, enabling employees to concentrate on more strategic activities. Additionally, Salesforce fosters seamless collaboration with tools such as "Chatter" and supports remote accessibility via the cloud and mobile devices, ensuring teams stay connected and productive regardless of location.

Key Features of Salesforce CRM
  • Contact Management
  • AI Capabilities (Einstein AI and Einstein GPT)
  • Automation, Workflows, and Approvals
  • Reports, Dashboards, and Analytics
  • Sales Opportunity Management
  • Omni-Channel Support
  • Collaboration Tools (with Slack Integration)
  • Third-Party Integrations
Price of Salesforce CRM

The Salesforce Starter Suite costs $25 per user per month, suitable for small businesses needing basic CRM features. For growing businesses, the Professional plan is $100 per user monthly, offering automation, real-time chat, and access to the AppExchange. The Enterprise plan at $165 per user per month adds pipeline management and advanced automation, ideal for scaling companies. Large enterprises might prefer the Unlimited plan at $330 per user monthly, which includes AI and premier support. High-performance teams can opt for Einstein 1 Sales at $500 per user monthly, featuring generative AI and Slack integration.

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Read more about CRM Creatio

Creatio CRM stands out as a versatile and powerful customer relationship management platform, designed to accommodate both technical and non-technical users through its intuitive no-code development environment. This feature allows organizations to customize applications and automate workflows swiftly, reducing implementation time and overall costs by 37% compared to traditional CRM solutions. By automating routine tasks and providing a comprehensive 360-degree customer view, Creatio enhances team productivity and fosters more personalized client interactions. Additionally, its extensive integration options, strong security measures, and AI-driven automation equip businesses with actionable insights and predictive capabilities to optimize the entire customer journey.

Key Features of CRM Creatio
  • Unified CRM Experience
  • 360-Degree Customer View
  • Unlimited No-Code Customization
  • End-to-End Workflow Automation
  • Real-Time Analytics and Reporting
  • Opportunity Tracker
  • Sales Forecasting
  • Integrations
Price of CRM Creatio

Creatio CRM offers three core plans priced per user per month. The Growth Plan costs $25 and targets small to medium businesses with automation features. For larger companies, the Enterprise Plan is $55, delivering comprehensive automation capabilities. The Unlimited Plan, at $85, is designed for advanced enterprise needs with limitless automation potential. Additional CRM products like Sales, Marketing, and Service are available separately for $15 per user monthly, allowing customization. This composable pricing ensures businesses pay only for what they require, adapting easily to varied organizational demands.

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Read more about HubSpot CRM

HubSpot CRM is a cloud-based customer relationship management platform designed to help businesses manage and analyze customer interactions throughout the sales and marketing lifecycle. It provides tools for contact and lead management, email tracking, pipeline management, marketing automation, and performance analytics. The system is known for its user-friendly interface and seamless integration with other HubSpot tools, making it particularly popular among small to medium-sized businesses. HubSpot CRM is available in a free version with basic features, while more advanced capabilities—such as sales forecasting, custom reporting, and AI-powered insights—are accessible through paid tiers. The platform emphasizes ease of use, scalability, and centralized data, enabling teams to align their sales, marketing, and customer service efforts more effectively.

Key Features of HubSpot CRM
  • Contact Management
  • Deal Pipeline Management
  • Email Tracking and Notifications
  • Meeting Scheduling
  • Live Chat and Chatbots
  • Marketing Automation
  • Sales Automation
  • Custom Dashboards and Reporting
  • Lead Scoring
Price of HubSpot CRM

Free Tools – $0/month Includes basic CRM, contact management, email marketing, forms, live chat, and reporting tools.

Starter – Starting at $20/month Adds features like email marketing automation, simple conversation routing, and removal of HubSpot branding. Pricing varies depending on the number of contacts.

Professional – Starting at $500/month Includes advanced marketing automation, custom reporting, sales sequences, lead scoring, and team collaboration tools.

Enterprise – Starting at $1,200/month Offers enterprise-grade features such as custom objects, advanced permissions, predictive lead scoring, and more extensive analytics.

Note: Prices vary depending on whether you're purchasing individual Hubs (e.g., Sales, Marketing, Service) or bundling them as part of the CRM Suite.

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Read more about Zoho CRM

Zoho CRM offers extensive customization options that enable businesses to adapt fields, page layouts, workflows, and automation rules to their specific needs, thereby enhancing lead management and streamlining the sales process from initial contact to deal closure. Its comprehensive suite supports sales, marketing, and customer support through features like detailed reporting, analytics, and an intuitive interface that facilitates easy navigation. The platform integrates AI-powered tools such as the Zia assistant, which provides predictive sales insights and helps personalize customer interactions using real-time behavioral data. Moreover, Zoho CRM’s competitive pricing—including a free tier for smaller teams—and its mobile and third-party app integrations make it a versatile choice for organizations aiming to improve collaboration and decision-making across diverse work environments.

Key Features of Zoho CRM
  • Zia AI Assistant
  • Lead and Deal Prediction
  • Sales Process Builder
  • Blueprints
  • Enhanced Automation
  • Advanced Dashboard Functionality
  • Forecast Adjustment and Hierarchy
  • WhatsApp for Business Integration
Price of Zoho CRM

The Zoho CRM Free Plan supports up to 3 users with basic contact management and automation at no cost. The Standard Plan costs $14 per user monthly if billed annually, offering sales forecasting and custom dashboards. The Professional Plan, priced at $23 per user monthly with annual billing, adds inventory management and Google Ads integration. The Enterprise Plan, at $40 per user monthly billed annually, includes advanced customization and AI analytics. The Ultimate Plan, $52 per user monthly billed annually, provides enhanced analytics and premium support. All paid plans have a 15-day free trial available.

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Read more about LeadSquared Sales + Mobile CRM

LeadSquared Sales + Mobile CRM is designed to empower organizations by optimizing their field sales operations through a powerful mobile platform that ensures seamless access to crucial CRM features on smartphones and tablets. Its fast, streamlined interface coupled with offline capabilities guarantees that sales teams remain productive and connected even in areas with limited connectivity. The system’s automation features simplify workflows and minimize manual tasks, helping to increase lead conversion rates and overall efficiency. Additionally, real-time tracking, geolocation, and route optimization provide managers with detailed insights into team performance, while sales representatives benefit from prioritized tasks and integrated communication tools to engage prospects more effectively.

Key Features of LeadSquared Sales + Mobile CRM
  • Lead Capture from Multiple Channels
  • Automated Lead Distribution
  • Mobile Field Sales Management
  • Geolocation and GPS Tracking
  • Sales Territory Management
  • Multichannel Communication
  • Offline Functionality
  • Real-Time Notifications and Alerts
Price of LeadSquared Sales + Mobile CRM

LeadSquared Sales Mobile CRM offers three annual subscription plans priced per user each month. The LITE plan costs $15 and provides essential CRM tools like lead management and basic sales automation. For $50, the PRO plan adds advanced automation, enhanced analytics, and mobile CRM features. The top-tier SUPER plan, priced at $100, includes premium integrations, extensive sales automation, territory management, and expanded support. All plans come with a 15-day risk-free trial without requiring credit card details, allowing users to evaluate features before committing.

8

4.8 / 5

Read more about Jotform

Jotform stands out as a versatile online form builder software that caters to both individuals and organizations seeking efficient solutions for creating customized forms without needing coding skills. Its intuitive drag-and-drop interface, combined with a vast library of pre-designed templates, enables users to quickly produce professional-quality forms for various applications such as surveys, registrations, and payments. The platform’s strong integration capabilities with popular third-party tools streamline data management and automate workflows, while features like conditional logic personalize the user experience by adapting forms based on input. Additionally, Jotform prioritizes security with SSL encryption and offers collaborative tools and notification systems, making it a comprehensive choice that is accessible even to small users through its free plan.

Key Features of Jotform
  • Powerful User-Friendly Survey Builder Tools
  • Vast Library of Customizable Templates
  • Real-Time Comprehensive Reporting and Analytics
  • Seamless Embedded Website Form Integration
  • Innovative Optimized Mobile-Friendly Form Experience
  • Dynamic Conditional Logic for Customization
  • Extensive Integrations with Third Parties
  • Secure Payments Integration for Commerce
Price of Jotform

Jotform offers flexible pricing plans to suit diverse needs. The Free plan provides limited monthly submissions and basic features at no cost, ideal for testing new ideas. The Bronze and Silver plans, at $34 and $39 per month respectively, expand submission limits, payment capacities, storage, and form customization by eliminating branding. Advanced users benefit from the Gold plan at $49 monthly, combining extensive submissions, larger storage, and HIPAA compliance. For unlimited use and tailored solutions, the Enterprise plan invites direct inquiry for pricing details. Contact Jotform now for further information.

9

4.75 / 5

Read more about Close

Close is introduced as a CRM solution that aims to streamline overall sales processes and consolidate customer communication into one efficient platform. Though specific details are not provided, the product’s focus appears to center on empowering sales teams with simplified workflows and a unified approach to managing customer relationships. For businesses in search of a reliable CRM software option, Close promises a robust framework that could support both everyday sales activities and long-term client engagement strategies. Ultimately, its general orientation suggests that it is designed to meet the core demands of organizations looking for an adaptable, efficient CRM tool.

Key Features of Close
  • Robust Contact and Account Management
  • Pipeline and Opportunity Management System
  • Efficient Task and Activity Management
  • Seamless Automated Workflow Process Optimization
  • Targeted Email Marketing Campaign Tool
  • Reliable Real-Time Two-Way Email Synchronization
  • Comprehensive Mobile CRM Accessibility Solution
  • Powerful Integration with Third-Party Applications
Price of Close

Close offers tailored CRM pricing plans. The Startup plan costs $49 per user monthly, designed for small teams with features including leads, contacts, pipelines and essential automation. The Professional plan at $99 offers enhanced functionalities for larger teams, increased leads and contacts, added workflows, and Power Dialer. For demanding organizations, the Enterprise plan is available for $139 per user monthly, providing unlimited leads, advanced customization, dedicated account management, and robust tools. Additionally, Close includes a risk-free 14-day trial without requiring a credit card. Explore these plans for boosted productivity.

10

4.5 / 5

Read more about Bigin

Bigin stands out as an affordable CRM solution designed specifically for small businesses seeking an efficient and straightforward way to manage customer relationships. Its user-friendly interface and quick setup process allow teams to begin organizing sales pipelines, contacts, and tasks with minimal effort and training. The platform centralizes leads, customers, and deals in one place, enhancing engagement and conversion rates while automating routine tasks like follow-ups and lead assignments to boost productivity. Additionally, Bigin’s seamless email integration, built-in telephony, customizable pipelines, and mobile apps ensure businesses remain connected and adaptable, making it an ideal choice for those wanting powerful CRM capabilities without unnecessary complexity.

Key Features of Bigin
  • Pipeline Management
  • Team Pipelines
  • Connected Pipelines
  • Task Management
  • Multichannel Communication
  • Automation
  • Mobile Applications
  • Customization
Price of Bigin

Bigin offers three main plans priced per user each month. The Free plan costs nothing and includes essential CRM features like customizable dashboards and templates, ideal for small businesses. The Express plan is $7 per user annually or $9 monthly, adding more customization, integrations, and workflow automation for growing companies. The Premier plan, at $12 annually or $15 monthly per user, provides the highest limits on records, pipelines, and advanced automation, suited for businesses needing scalability. A free trial is available to test paid features before committing.

Overview

Choosing the right CRM software is crucial for businesses aiming to improve customer relationships and streamline sales processes. If you’re considering Pipeline CRM but feel it might not fully meet your specific needs, you’re not alone. Many prospective customers face challenges such as limited customization, integration issues, or pricing concerns when evaluating CRM solutions.

This article will guide you through a variety of Pipeline CRM alternatives tailored for those interested in customer relationship management tools. By exploring different options, you’ll gain insight into features, usability, and scalability that might better align with your business goals.

Reading this article will help you identify the key factors to consider, avoid common pitfalls, and ultimately select a CRM platform that enhances your team’s productivity and supports your growth. Whether you need more flexibility, better reporting, or improved automation, the information provided will empower you to make an informed decision confidently.

What is Pipeline CRM?

Pipeline CRM excels in providing a visual, intuitive sales pipeline that helps teams track leads, contacts, and deals through every stage of the sales process. Its drag-and-drop interface with color-coded indicators allows sales professionals to quickly understand deal statuses and prioritize actions effectively.

One of its standout features is the high degree of customization it offers. Users can tailor dashboards, deal stages, and data entry forms to align precisely with their unique sales workflows. This flexibility extends to custom field groups and conditional dropdowns, which improve data organization and quality without forcing users into rigid structures.

Communication is streamlined by integrating email directly within the platform. Teams can send, receive, and monitor emails linked to their sales activities, ensuring all correspondence and deal-related information are centralized. The email sync supports major providers like Gmail and Outlook, making it easier to maintain a cohesive communication history.

Automation capabilities further enhance productivity by minimizing repetitive administrative work. Pipeline CRM allows automatic deal creation, assignment, and movement between pipeline stages, along with triggering notifications and to-do templates based on sales events. This frees sales teams to concentrate more on closing deals rather than updating records.

The platform suits businesses of various sizes and technical skill levels. Its straightforward administration and permission settings simplify pipeline setup and data management, reducing reliance on IT specialists. Sales managers gain valuable insights through tools for forecasting, revenue tracking, and performance analytics to better steer their teams.

For those evaluating CRM solutions, reading the article linked here might provide useful perspectives related to Pipeline CRM’s features and benefits.

What to look for in Pipeline CRM alternatives?

When comparing Pipeline CRM alternatives, it's vital to choose platforms that mirror your sales workflows and organizational needs. Pipeline CRM excels with its intuitive visual pipeline that lets teams easily monitor leads, contacts, and deals at every stage, providing a clear snapshot of progress.

Customization stands out as a major advantage. Pipeline CRM permits extensive personalization of dashboards, deal phases, forms, and even field labels and colors, ensuring the software fits your process instead of the other way around. Look for alternatives offering flexible customization tools like conditional dropdowns, custom field clusters, and tailored reports, plus admin controls to restrict who can modify layouts or fields, preserving data accuracy.

Automation capabilities are essential. Pipeline CRM reduces manual workload by automating workflows, agendas, and using AI-driven features. Suitable alternatives should match this by enabling automatic deal creation, rep assignments, deal stage transitions, and alert triggers to boost efficiency and cut errors.

Integration with email and communication tools such as Gmail and Outlook streamlines sales activity tracking within Pipeline CRM. Effective alternatives will provide smooth email synchronization, bulk messaging, and full interaction histories without toggling between platforms.

Advanced features like sales forecasting, commission management, user permissions, and comprehensive reporting enhance managerial oversight in Pipeline CRM. Evaluate possible alternatives for comparable analytics and control tools that deliver clear insights into team performance and revenue.

Ease of use is another critical factor. Pipeline CRM is praised for its user-friendly interface and minimal onboarding hurdles, requiring no certified admins for setup or upkeep. Alternatives should be equally accessible, offering straightforward implementation and prompt support to ensure rapid adoption.

For a deeper understanding of how Pipeline CRM compares within its category and to assist in making an informed choice, consider exploring this article.

Frequently Asked Questions about Pipeline CRM

What are some top alternatives to Pipeline CRM?

The main competitors to Pipeline CRM include Nutshell, Copper, Salesforce Sales Cloud, HubSpot Sales Hub, and Zoho CRM. Each platform brings unique strengths suited to different business requirements.

Are there free CRM options comparable to Pipeline CRM?

Yes, there are several no-cost alternatives such as Mokapen, Odoo, Visme, HubSpot Sales Hub’s free tier, Dolibarr, and OfficeClip Contact Management, which can be ideal for small businesses or those with limited budgets.

How do the pricing models of Pipeline CRM alternatives vary?

Pricing varies across alternatives like Pipedrive and Zoho CRM. Notably, Pipedrive offers plans starting at a lower monthly cost than Pipeline CRM’s Grow Plan, providing more affordable entry points.

Which Pipeline CRM alternatives are best suited for small businesses?

Bigin by Zoho CRM, Nutshell, and HubSpot Sales Hub stand out for small companies due to their intuitive interfaces, cost-effectiveness, and simplified feature sets.

Are there alternatives focused specifically on pipeline management?

Indeed, options such as Pipedrive and Bigin by Zoho CRM emphasize pipeline visualization and customization, making them excellent choices for users who prioritize sales pipeline management.

Do these Pipeline CRM alternatives support cloud-based access?

Most modern alternatives—including Salesforce Sales Cloud, HubSpot Sales Hub, Zoho CRM, and Pipedrive—are cloud-enabled, allowing users to access their data from various devices and locations seamlessly.

Which alternatives include integrated marketing automation?

Platforms like ActiveCampaign, HubSpot Sales Hub, and EngageBay CRM provide built-in marketing automation features, facilitating alignment between sales and marketing efforts for scaling businesses.

Are any alternatives easy to implement without technical expertise?

Bigin by Zoho CRM and Copper are recognized for their straightforward setup and user-friendly design, making them accessible to teams lacking dedicated IT support.

Do Pipeline CRM alternatives offer strong customer support?

Several options such as Zoho CRM, HubSpot, and Salesforce are known for comprehensive support, including online resources, live chat, and phone assistance.

Can these alternatives integrate with other business tools?

Most, including Salesforce, HubSpot, and Zoho CRM, support extensive integrations with platforms like Google Workspace, Microsoft Office, and various marketing software.

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