15 Best Business Process Management Software for 2025

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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List of Business Process Management Software

1

5 / 5

Read more about monday

Monday.com is a highly adaptable platform designed to streamline work and project management for teams of various sizes. Its user-friendly, visually organized interface, enhanced by color-coded elements, allows users to navigate effortlessly without needing technical skills. With over 200 ready-made templates and a straightforward drag-and-drop system, teams can quickly set up workflows and begin managing tasks efficiently. Additionally, its powerful dashboard builder and no-code automation tools help users visualize data clearly and eliminate repetitive processes, boosting overall productivity.

Key Features of monday
  • Visual Board Structure
  • Customizable Columns
  • Multiple Board Views
  • Automations
  • Integrations
  • Dashboards and Reporting
  • Time Tracking
  • Mobile App Support
Price of monday

monday.com offers a Free Plan for up to two users at no cost, ideal for individuals or small teams. The Basic Plan costs $12 per seat monthly and includes unlimited boards and prioritized support. The Standard Plan at $17 per seat monthly adds timeline and calendar views, guest access, and automation limits of 250 actions. The Pro Plan, $28 per seat monthly, significantly increases automation and integrations to 25,000 actions and introduces private boards and enhanced analytics. Enterprise pricing is custom and includes advanced security and premium support. A 14-day free trial of Pro is available.

2

Acumatica

4.5 / 5

Read more about Acumatica

Acumatica stands out as a modern ERP solution designed for organizations seeking flexibility and scalability through its cloud-native architecture, which provides secure access to data and workflows from any internet-enabled device without requiring VPNs or extra hardware. Its pricing model, based on computing resources rather than per-user fees, allows companies to scale effortlessly by adding unlimited users without increasing costs. The platform integrates essential business functions such as finance, inventory, sales, and CRM into a single system, promoting collaboration and reducing information silos across departments. Enhanced by industry-specific features, automation capabilities, and strong cybersecurity measures like multi-factor authentication and encryption, Acumatica supports tailored workflows and real-time analytics to meet diverse business demands.

Key Features of Acumatica
  • Modern User Interface with enhanced personalization
  • AI-First Approach with anomaly detection and predictive analytics
  • Project-Related Billing Automation
  • Cloud-Native Deployment with optional on-premises
  • Unlimited User Licensing via resource-based pricing
  • Integrated Customer Relationship Management (CRM)
  • Real-Time Dashboards & Reporting
  • Advanced Security & Compliance including multi-factor authentication
Price of Acumatica

Acumatica’s pricing is customized based on factors like industry edition, user count, transaction volume, and selected features rather than fixed per-user fees. The General Business Edition starts at $6,000 per year, including five user licenses and 1,000 monthly transactions. Mid-sized companies often spend $25,000 or more annually as usage scales. Implementation fees can range from $30,000 to over $100,000 depending on complexity. Licensing options include SaaS subscription, private cloud subscription, and private cloud perpetual, each offering different flexibility and payment structures.

3

4.8 / 5

Read more about Jotform

Jotform stands out as a versatile online form builder software that caters to both individuals and organizations seeking efficient solutions for creating customized forms without needing coding skills. Its intuitive drag-and-drop interface, combined with a vast library of pre-designed templates, enables users to quickly produce professional-quality forms for various applications such as surveys, registrations, and payments. The platform’s strong integration capabilities with popular third-party tools streamline data management and automate workflows, while features like conditional logic personalize the user experience by adapting forms based on input. Additionally, Jotform prioritizes security with SSL encryption and offers collaborative tools and notification systems, making it a comprehensive choice that is accessible even to small users through its free plan.

Key Features of Jotform
  • Powerful User-Friendly Survey Builder Tools
  • Vast Library of Customizable Templates
  • Real-Time Comprehensive Reporting and Analytics
  • Seamless Embedded Website Form Integration
  • Innovative Optimized Mobile-Friendly Form Experience
  • Dynamic Conditional Logic for Customization
  • Extensive Integrations with Third Parties
  • Secure Payments Integration for Commerce
Price of Jotform

Jotform offers flexible pricing plans to suit diverse needs. The Free plan provides limited monthly submissions and basic features at no cost, ideal for testing new ideas. The Bronze and Silver plans, at $34 and $39 per month respectively, expand submission limits, payment capacities, storage, and form customization by eliminating branding. Advanced users benefit from the Gold plan at $49 monthly, combining extensive submissions, larger storage, and HIPAA compliance. For unlimited use and tailored solutions, the Enterprise plan invites direct inquiry for pricing details. Contact Jotform now for further information.

4

Qntrl

4.7 / 5

Read more about Qntrl

Qntrl emerges as a digital process automation solution aimed at streamlining operational workflows and enhancing process management. It provides a platform tailored for organizations seeking to simplify and digitize their core procedures, capturing the essence of modern DPA software needs. With a design that balances intuitive usability and robust performance, Qntrl offers a framework that addresses the evolving demands of digital process automation. This overview encapsulates its potential as a tool for businesses that desire a more integrated and efficient approach to managing their processes.

Key Features of Qntrl
  • Centralized Request Submission Interface
  • Customized Dynamic Workflow View Configurations
  • Real-Time Comprehensive Task Status Updates
  • Automated Task and Process Management
  • Business Rule Driven Process Automation
  • Intuitive Form and Workflow Builders
  • Seamless Integration with Enterprise Systems
  • Comprehensive End-to-End Workflow Auditing Capabilities
Price of Qntrl

Qntrl presents layered pricing for digital process automation. The Standard plan costs $20 per user monthly or $180 annually, offering unlimited workflows, process automation and streamlined request management. For enhanced compliance, extensive integrations and robust security, the Enterprise plan is available at $40 monthly per user or $360 annually. A 15-day free trial enables firsthand evaluation in both tiers. Larger organizations can opt for a Custom plan, where pricing is available upon request and further customization features are offered. Payment flexibility and support help align Qntrl with diverse enterprise needs.

Read more about Kissflow

Kissflow emerges as a solution aimed at streamlining workflow management, even though the current source did not furnish an in-depth overview of its functionalities. Its promise seems to lie in facilitating process automation and optimizing business operations, a proposition that could resonate well with organizations on the lookout for comprehensive business process management software. While specific details about its tools and integrations remain to be fully disclosed, the platform is portrayed as a potentially user-friendly interface that supports the varied needs of modern process management. Prospective customers are encouraged to explore further details as they become available, ensuring the software aligns seamlessly with their operational strategies.

Key Features of Kissflow
  • Extensive Enterprise Workflow Customization
  • Rapid and Flexible No-Code and Low-Code Development
  • Intuitive Drag-and-Drop Visual Workflow Builder
  • Integrated Real-Time Team Collaboration Tools
  • Automated End-to-End Business Process Workflows
  • Comprehensive Data-Driven Reporting and Analytics
  • In-Depth and Real-Time Process Analysis
  • Seamless Multi-Device Mobile Accessibility
Price of Kissflow

Kissflow offers a pricing structure that meets diverse business process management needs. Its Basic Plan starts at $1,500 per month and handles simple workflows with internal and external access, a private cluster option, and supports up to 50 users. The Enterprise Plan, available under custom pricing, suits more complex requirements by accommodating both internal and external users and offering dedicated private cluster hosting. Additionally, Kissflow provides a free trial post-consultation, enabling prospective customers to assess if its low-code/no-code solutions align with their organizational objectives. This flexible pricing model supports growth.

Read more about Replicon PSA

Replicon PSA serves as a professional services automation tool designed to streamline and simplify the management of service operations. It is constructed to assist organizations in coordinating project-based tasks and alleviating common operational complexities through its tailored capabilities. The solution is presented with a dynamic blend of intuitive oversight and operational agility, offering an appealing option for companies seeking to refine their service delivery. Altogether, Replicon PSA positions itself as a promising contender for addressing the diverse needs typical of today’s service-oriented industries.

Key Features of Replicon PSA
  • Advanced ZeroTime™ AI-Powered Time Tracking
  • Efficient Robust Real-Time Project Management
  • Dynamic Intelligent Resource Management System
  • Detailed Comprehensive Reporting and Analytics
  • Streamlined Automated Billing and Invoicing
  • Effortless Seamless Third-Party Integration Capabilities
  • Comprehensive Mobile User Access Support
  • Efficient Automated Workflow Management System
Price of Replicon PSA

Replicon PSA offers tailored pricing plans to suit diverse business sizes. The Small Business Plan, for companies with at least six users and fewer than 25 employees, covers basic time tracking, project time and expense management. The Medium Enterprise Plan delivers configurable time and absence management with advanced project time tracking and a patented CloudClock solution. The Large Enterprise Plan, tailored for global organizations, integrates workforce management and resource optimization. A complimentary free trial is available; prospective customers should contact Replicon for detailed pricing options. Contact them today for details.

Read more about Kintone

Kintone is presented as a solution within the realm of no-code development platforms, inviting businesses to consider an approach that emphasizes streamlined application creation without the burden of traditional coding. Although the source did not offer detailed specifics, this overview hints at a tool designed to enhance operational efficiency and foster agile workflows. It suggests that Kintone stands as an accessible option for teams looking to simplify their processes while still achieving robust, adaptable solutions. For prospective customers evaluating no-code software options, Kintone emerges as a noteworthy candidate amid the evolving landscape of business technology.

Key Features of Kintone
  • Custom Application Creation Without Coding
  • No-Code Automated Workflow Customization Tools
  • Robust Database and Data Management
  • Integrated Real-Time Team Collaboration Features
  • Extensive App Templates for Customization
  • Mobile Accessibility for On-The-Go Management
  • Seamless Third-Party API Integration Support
  • Customizable Field Types for Entry
Price of Kintone

Kintone offers flexible pricing for no-code development. The Professional Edition costs $24 per user per month with a minimum of five users, delivering collaboration tools and robust features. EDU, NPO, and GOV plans are offered at $15 per user monthly for qualifying organizations. For enterprise scenarios, pricing is custom and available on inquiry. A 30-day free trial provides full access to assess the platform’s capabilities without commitment. Every plan focuses on ease of use, integration, and powerful app-building functionalities aimed at diverse team sizes. This structure supports efficient business growth.

8

Easy Busy Pets

4 / 5

Read more about Easy Busy Pets

Easy Busy Pets offers a comprehensive platform designed to simplify the daily operations of pet care businesses by consolidating appointment management, client communication, staff coordination, and payment processing into one seamless system. Its automated client onboarding and online self-scheduling features significantly reduce administrative tasks, allowing new customers to book appointments effortlessly without manual intervention. The software also integrates smoothly with existing websites, enhancing the booking experience for clients while boosting online visibility to attract more business. With intuitive tools for real-time staff management and a user-friendly interface, Easy Busy Pets helps operators save valuable time and streamline their workflows efficiently.

Key Features of Easy Busy Pets
  • Online Booking and Scheduling
  • Automated Client Onboarding
  • Comprehensive Staff Management with Permission Controls
  • Client Communication Tools with Two-Way Messaging
  • Automated Invoicing and Payments
  • GPS Check-Ins for Visit Verification
  • Memberships, Bundles, and Gift Cards
  • Real-Time Notifications for Clients and Staff
Price of Easy Busy Pets

The vendor does not provide specific or detailed pricing information for Easy Busy Pets. Third-party sources mention a PRO Plan at $50 per month and a starting price around $250 per month, but feature details and pricing structures remain unclear. A 2-week free trial is offered without requiring a credit card. Some users, like infrequent staff, might qualify for free accounts through direct vendor arrangements. For accurate and current pricing tailored to your needs, it is recommended to contact Easy Busy Pets directly.

Read more about Pipefy

Pipefy emerges as a versatile platform designed to streamline workflow processes, aiming to simplify how teams manage and execute their daily operations. Its overview hints at a system crafted to support various process management needs while emphasizing intuitive organization and operational clarity. The description, though succinct, underscores a commitment to adaptability and efficiency that may appeal to businesses looking to enhance their workflow strategy. Ultimately, Pipefy is portrayed as a solution with the potential to transform routine operations into more manageable, automated workflows for prospective customers.

Key Features of Pipefy
  • Intuitive Kanban-Style Workflow Management System
  • Fully Customizable Business Process Templates
  • Robust Process Automation and Optimization
  • Real-Time Team Collaboration Tools Suite
  • Comprehensive Reporting and Analytics Dashboard
  • Effortless Integration with Essential Applications
  • Secure, Compliant Database Management System
  • Mobile-Friendly Advanced Workflow Task Accessibility
Price of Pipefy

Pipefy offers a well-structured pricing model catering to businesses of various sizes. The Starter plan, which is free, suits small teams and freelancers by providing essential features. The Business plan begins at $26 per user each month (annually billed) and expands capabilities with unlimited processes, enhanced integrations, and advanced security. For enterprises requiring rigorous controls and complex integrations, both the Enterprise and Unlimited plans are available through custom pricing, ensuring bespoke solutions. A free trial of the Starter plan lets prospective users explore features risk-free before committing, for tailored needs.

10

Creatio

4.5 / 5

Read more about Creatio

Creatio presents itself as a platform that emphasizes streamlined efficiency while inviting businesses to embrace a more agile, digital approach. Its design, crafted to facilitate intuitive process automation, fosters an environment where customization is accessible without the burden of traditional coding. The platform’s adaptable framework aims to consolidate various business processes into a cohesive strategy, appealing to those seeking an integrated no-code solution. Overall, Creatio emerges as a candidate for organizations eager to experience a simplified yet versatile tool in the no-code development landscape.

Key Features of Creatio
  • Workflow Automation
  • Integration Capabilities
  • API Access
  • Customizable Templates
  • User-Friendly Interface
  • Reporting and Analytics
  • Collaboration Tools
  • Scalability
Price of Creatio

Creatio pricing presents a range designed for versatile enterprise needs. The Growth Plan starts at $25 per user monthly, delivering no-code automation and customizable scripts ideal for SMBs. Advancing to the Enterprise Plan at $55 per user monthly, companies access enhanced branding, offline mobile functionalities, and allocated storage. For advanced scenarios, the Unlimited Plan offers limitless automation beginning at $85 per user, including onsite support and unrestricted training resources. Additionally, a 14-day free trial is available for a single user, providing full access to no-code design and workflow automation features.

11

Appian

4.65 / 5

Read more about Appian

Appian stands out as a low-code platform that enables businesses to develop applications 15 to 20 times faster than traditional coding methods, thereby accelerating time-to-market and enhancing return on investment. Its robust visual process modeling features empower teams to design and debug complex workflows easily while ensuring that applications remain accessible across multiple devices, including mobile, web, and email. Furthermore, with strong integration capabilities, a secure infrastructure, and continual updates, Appian offers a comprehensive solution for organizations seeking a dynamic and efficient software platform.

Key Features of Appian
  • Visual Low-Code Application Development Platform
  • Streamlined Business Process Workflow Automation
  • Robust Integration With Multiple Systems
  • Optimized Mobile Compatibility And Access
  • Comprehensive Security And Compliance Enforcement
  • Real-Time Data Analytics And Reporting
  • Scalable Solutions For Evolving Workload
  • Intelligent AI Machine Learning Integration
Price of Appian

Appian’s pricing structure delivers flexibility through distinct plans. A free trial offers full platform functionality on a dedicated cloud instance without requiring a credit card, providing a no-cost entry. The Application Edition is priced at $90 per user per month and empowers business users to develop and collaborate on a single application. For more expansive needs, the Enterprise Edition at $180 per user per month supports broad application deployment and facilitates digital transformation across an organization. For customized solutions, simply reaching out to Appian directly is recommended for further details.

12

Bizagi

4.35 / 5

Read more about Bizagi

Bizagi distinguishes itself by adhering to BPMN 2.0 standards, a feature that not only facilitates meticulous process modeling through built-in error detection but also enhances communication among stakeholders by ensuring precision in workflow design. Its robust automation capabilities break down complex manual tasks, streamlining operations and boosting overall efficiency, while the powerful simulation tools allow businesses to preview and evaluate various process scenarios before full-scale implementation. Additionally, the platform's inherent flexibility enables swift modifications with minimal user disruption, and its extensive customization options—including the integration of custom-coded solutions—ensure that it can meet a wide range of programming and process-specific needs. Together, these attributes position Bizagi as an attractive and versatile solution for organizations seeking to optimize and automate their business processes.

Key Features of Bizagi
  • Robust Process Modeler using BPMN
  • Seamless RPA Integration with UiPath
  • Native Mobile Access for Workflows
  • Embedded Analytics and Visualization Tools
  • User-friendly Intuitive Web-based Workflow Portal
  • Flexible Integration Capabilities with Systems
  • Efficient Process Automation without Coding
  • Advanced Security Management with Encryption
Price of Bizagi

Bizagi’s pricing structure caters to diverse needs: while Bizagi Studio and Modeler are completely free, comprehensive Bizagi Engine access requires a paid plan. Customers choose between a perpetual license at $800 per user, with ongoing support and $134 annual maintenance, or a one-year subscription at $311 per user, which bundles seamless maintenance. A free trial is not explicitly offered, so interested parties should contact Bizagi directly for any trial options or further details. This clear pricing model presents straightforward choices for companies evaluating Bizagi, ensuring informed decisions for every business.

13

IBM Blueworks Live

4.7 / 5

Read more about IBM Blueworks Live

IBM Blueworks Live is a dynamic cloud-based tool that centralizes all process documentation in a single, easily accessible repository, ensuring that critical workflows are never lost in translation. Its real-time collaboration capabilities encourage instantaneous feedback during interactive workshops, thereby expediting decision-making and streamlining process management. Designed with versatility in mind, the platform allows users to access a fully functional interface from any device, be it desktop or mobile, which is particularly appealing for teams operating in remote or hybrid settings. Furthermore, by adhering to BPMN standards and incorporating robust reporting tools, IBM Blueworks Live not only guarantees compliant process visualization but also equips organizations with the insights needed to optimize efficiency.

Key Features of IBM Blueworks Live
  • Process Mapping
  • Collaboration Tools
  • Cloud-Based Accessibility
  • Version Control
  • Integration Capabilities
  • Mobile Access
  • Reporting and Analytics
  • Customizable Templates
Price of IBM Blueworks Live

IBM Blueworks Live does not provide specific pricing details publicly. Instead, prospective customers are advised to contact IBM directly or visit the official website to access tailored pricing information. The available options and pricing structure remain undisclosed, with costs likely varying based on individual business requirements and usage levels. Users can explore a free trial to experience the solution before a commitment. To ensure transparency in budgeting and cost planning, potential buyers should seek direct communication with IBM representatives for comprehensive details on pricing plans. Contact IBM today for details.

14

Laserfiche

4.55 / 5

Read more about Laserfiche

Laserfiche is a powerful Enterprise Content Management solution that automates routine tasks through advanced workflow tools, thereby reducing manual errors and boosting productivity. By digitizing documents into a centralized repository, it not only eliminates the need for cumbersome physical storage but also enables rapid access and efficient sharing of critical information. Its robust search capabilities make file retrieval remarkably swift, while comprehensive security features—such as user authentication and role-based access—safeguard sensitive data and maintain regulatory compliance. Scalable and user-friendly, Laserfiche adapts seamlessly to the diverse needs of organizations across various industries, providing a versatile and efficient tool for managing content and automating business processes.

Key Features of Laserfiche
  • Highly Accurate Intelligent Data Capture
  • Efficient and Robust Process Automation
  • Comprehensive Enterprise Document Management
  • Intuitive Visual Workflow Automation
  • Advanced Security and Access Controls
  • Seamless Comprehensive System Integrations
  • Robust and Flexible Mobile Access Capability
  • Dual Cloud and On-Premises Dynamic Deployment Options
Price of Laserfiche

Laserfiche pricing accommodates various company sizes through flexible cloud and self-hosted solutions. The cloud options begin with a Starter plan at $50 USD per user monthly for small teams, while the Professional plan at $69 USD monthly introduces workflow automation and process monitoring. The Business plan, at $79 monthly, expands these features for larger organizations. Self-hosted pricing starts at $540 USD per user annually, with Professional and Business equivalents, plus a custom Enterprise option. A free 45‐day trial is available, allowing prospects to explore full functionalities before committing. Scalable solutions.

15

Approveit

4 / 5

Read more about Approveit

Approveit is a workflow automation platform empowered by AI to streamline processes across finance, HR, procurement, marketing, IT, and operations.  By replacing a patchwork of manual tasks and disconnected tools with one secure, compliant system, it helps teams work faster and with fewer mistakes.

From the ground up, each workflow is designed for compliance. Actions are logged in real time, data is encrypted, and detailed audit trails are generated automatically. Conditional logic keeps processes on track and ensures the right steps happen at the right time, helping organizations cut approval and processing times by up to 70% while meeting regulatory standards.

Teams can roll out automation quickly with a no-code builder and a library of ready-to-use workflows for accounts payable, accounts receivable, procurement, HR onboarding, content approvals, and more. The platform integrates with leading accounting software such as Xero, QuickBooks, and SoftLedger, and connects to any other tool through its API, fitting neatly into an existing tech stack without disruption.

Key Features of Approveit
  • AI-driven workflow routing
  • Compliance-ready workflows
  • Pre-built and customizable workflow templates
  • Multi-channel access via Slack, Microsoft Teams, and web browser
  • Audit-ready logs with complete traceability
  • Conditional logic for process control
  • Automated reminders and workflow tracking
  • Integration with Xero, QuickBooks, and unlimited other systems through API
  • Advanced security with full compliance support
Price of Approveit

Approveit’s pricing is tailored to match the complexity and scale of each organization’s workflows. The Pro plan starts at $850 per month, with final costs adjusted based on specific requirements in areas such as IT, finance, HR, and operations. This tier includes unlimited workflows, high-volume processing, and end-to-end automation for processes like budget approvals, procurement, and contract sign-offs. Companies also benefit from advanced security measures, including SSO, dedicated servers, and e-signatures, as well as integrations with Xero, QuickBooks, SoftLedger, NetSuite, and other systems. Every subscription comes with a personal account manager for ongoing support. A free trial is available, giving prospective customers the opportunity to explore the platform before committing.

16

Microsoft Power Automate

4.55 / 5

Read more about Microsoft Power Automate

For prospective customers in need of a solution that boosts workflow efficiency, Microsoft Power Automate transforms tedious, repetitive tasks into automatically managed processes while reducing human error and enhancing productivity. Its robust integration with essential Microsoft products like SharePoint, Outlook, and Teams—as well as numerous third-party applications—creates an ecosystem where seamless, cross-functional workflows are not only possible but straightforward. Designed with a user-friendly interface to suit individuals regardless of technical expertise, the platform empowers teams to build custom automations without resorting to complex coding. Additionally, by promoting centralized data management and real‑time insights, Power Automate supports smarter, faster decision-making for an agile business environment.

Key Features of Microsoft Power Automate
  • Comprehensive Cloud Flows (Automated, Instant, Scheduled)
  • Pre-built Templates
  • Extensive Connectors (600+) for Integration
  • Streamlined Approval Workflows with Notifications
  • AI Builder for AI Capabilities
  • Data Integration and Transformation
  • Business Process Flows for Compliance
  • Seamless Robotic Process Automation (RPA) for Legacy Systems
Price of Microsoft Power Automate

Microsoft Power Automate offers flexible pricing for businesses. The Premium plan is $15 per user monthly, delivering unlimited cloud flows, attended desktop flows, process mining, and integrated Dataverse storage. The Process plan is $150 per bot monthly, while the Hosted Process plan costs $215 per flow monthly, featuring additional Azure-hosted capabilities. A 30-day free trial enables users to explore cloud flows via standard connectors. Optional add-ons for process mining, AI Builder, and Copilot Studio further expand automation, meeting diverse operational needs efficiently. These plans ensure scalable automation and cost-effective integration.

17

Nintex

4.35 / 5

Read more about Nintex

Nintex stands out with its intuitive, drag-and-drop interface that empowers users—even those with limited technical expertise—to design and manage workflows effortlessly, making the automation of routine tasks both accessible and efficient. Its broad integration capabilities enable seamless connectivity with platforms such as CRM systems and other enterprise applications, thereby streamlining cross-departmental processes and reducing the need for intricate coding. Enhanced by robust reporting and analytics tools, Nintex equips organizations with the data insights necessary for continuous process optimization, driving productivity and minimizing human error. Furthermore, its cloud-based solutions offer the convenience of managing workflows from virtually anywhere, supporting the flexible work environments that modern businesses increasingly demand.

Key Features of Nintex
  • Innovative No-Code Workflow Automation Platform
  • Automated Task Assignment and Notifications
  • Instant Express Email Approvals Mechanism
  • Dynamic Advanced Condition-Based Logic Engine
  • Concurrent Parallel Path Execution Capability
  • Robust Integration with External Services
  • Comprehensive Analytics and Reporting Suite
  • Seamless Mobile Accessibility and Management
Price of Nintex

Nintex offers distinct pricing options structured around workflow and process management. The Workflow Standard plan at $910 monthly supports unlimited users with basic integrations and advanced forms, while the Enterprise option at $1,400 includes RPA, on-premise gateway, analytics, and custom app capabilities. For larger organizations, the Enterprise Wide plan requires direct contact. Similarly, Promapp’s Standard version at $955 per month supports up to 100 business processes with mapping tools. The Enterprise plan at $1,405 enriches functionality with compliance tools and training modules, with Enterprise Wide available on request for details.

18

Process.st

4.75 / 5

Read more about Process.st

Process Street distinguishes itself by combining simplicity with powerful process management, making it a promising solution for businesses aiming to optimize their workflows. Its intuitive interface allows even those with limited technical expertise to effortlessly design, manage, and centralize various processes, ensuring that team members across different locations are on the same page. The platform also leverages automation to eliminate repetitive tasks, thereby reducing the risk of human error while enabling teams to focus on more strategic activities. Moreover, by clearly delineating responsibilities and tracking progress, Process Street enhances team accountability, all while being supported by a responsive customer service team dedicated to continuous improvement.

Key Features of Process.st
  • Streamlined Collaborative Workflow Management System
  • Advanced Automation and Task Triggers
  • Robust Seamless Third-Party Integrations Network
  • Comprehensive Real-Time Analytics Performance Dashboard
  • Efficient Task Assignment and Dependencies
  • Reliable Adaptive Conditional Approval Workflows
  • Fully Customizable Pre-Made Workflow Templates
  • Mobile Accessibility for Seamless Productivity
Price of Process.st

Process Street offers three distinct pricing plans for varied business needs. The Startup plan targets smaller companies with fewer than 15 employees and modest revenue, providing robust features though specific prices aren’t disclosed. In contrast, the Pro plan starts at $1,500 per month billed annually, offering advanced functionalities and greater workflow capacity. For larger organizations seeking tailored solutions, the Enterprise plan requires direct contact for a customized quote. A 14-day free trial is available for the Pro plan, allowing customers to explore its comprehensive features. Plans offer scalable growth investment.

19

Square9 Softworks

4.5 / 5

Read more about Square9 Softworks

Square9 Softworks is designed to streamline document management with an exceptionally intuitive interface that minimizes the learning curve and expedites onboarding for all users. Its advanced search functionality, featuring innovative indexing and categorization, empowers teams to locate critical documents in moments, significantly enhancing operational accuracy. Moreover, the platform's seamless integration with prevailing ERP and CRM systems ensures that data flows effortlessly across processes without disrupting established workflows. With robust security measures such as role-based access controls and encryption, Square9 Softworks not only automates routine tasks but also safeguards sensitive information, making it a highly adaptable solution for organizations seeking to elevate productivity.

Key Features of Square9 Softworks
  • GlobalSearch
  • GlobalAction
  • Document Capture Automation
  • Workflow Management
  • Security and Auditing
  • Digital Signatures
  • Integration Capabilities
  • Audit Trails
Price of Square9 Softworks

Square9 Softworks offers three pricing plans for organizations focused on enhancing automation and document management. The Process Automation Essentials plan costs $50 per user monthly with a five-user minimum on a cloud platform, providing basic functionality. Digital Transformation Essentials improves performance at $68 per user monthly, with a minimum of five users, delivering advanced features. The Enterprise Essentials plan, suited for larger setups, is priced at $75 per user monthly with ten users required, plus an optional setup fee starting at $250. Note, no free trial is offered. Fees excluded.

20

TIBCO BPM

4.35 / 5

Read more about TIBCO BPM

TIBCO BPM emerges as a robust platform that unites dependable stability with rapid scalability to ensure consistent operational performance and minimal downtime. Its intuitive workflow definition capabilities make it remarkably straightforward to design and deploy intricate processes, a benefit further amplified by its automated deployment features that seamlessly adjust to evolving business demands. The solution’s inherent integration with DevOps tools, coupled with its cloud-native deployment options, enables organizations to leverage cloud resources efficiently while enhancing collaborative efforts among teams. Furthermore, its advanced case management and user-friendly interface provide the flexibility required to handle dynamic workflows, making TIBCO BPM an enticing prospect for those seeking a potent process automation and optimization solution.

Key Features of TIBCO BPM
  • Intuitive BPMN Process Modeling Tool
  • Robust Automated Process Execution Engine
  • Comprehensive Real-Time KPI Monitoring Dashboard
  • Advanced Process Optimization Analysis Suite
  • Seamless Advanced Cross-Enterprise Integration Capabilities
  • Fully Mobile-Enabled Process Access Platform
  • Adaptive Dynamic Case Management System
  • Flexible On-Premises Cloud Deployment Options
Price of TIBCO BPM

TIBCO BPM pricing operates with a named user licensing model designed to accommodate diverse business needs. Although detailed pricing remains undisclosed, an estimated cost of approximately $25 per user monthly over three years offers a budgeting benchmark. Optional entry-level setup fees may apply based on individual customer requirements, while maintenance, upgrades, and support services incur separate charges. Prospective users benefit from a free trial that allows thorough evaluation before full commitment. For tailored pricing solutions and further details, contact TIBCO directly to ensure an accurate understanding of your organization’s needs.

21

Workato

4.6 / 5

Read more about Workato

Workato emerges as a vital integration solution, seamlessly linking cloud-based and on-premise applications to simplify complex operational workflows. Its extensive suite of pre-built connectors accelerates project deployment, enabling teams to bypass traditional, time-consuming integration processes while minimizing manual data entry and human errors. The platform’s intuitive low-code/no-code interface empowers non-technical users—ranging from HR to finance—to independently construct and manage automated workflows, thereby democratizing the automation process across departments. Additionally, versatile data synchronization features, whether executed in real-time, on a schedule, or in batches, ensure that organizations maintain up-to-date and accurate information, paving the way for enhanced scalability and overall productivity.

Key Features of Workato
  • Over 1,000 Pre-Built Integration Connectors
  • Intuitive No-Code Visual Workflow Recipes
  • Seamless Instant Real-Time Data Synchronization
  • Highly Robust Secure Multi-Tenant Architecture
  • Advanced Comprehensive API Management Tools
  • Powerful Flexible Data Transformation Functions
  • Smart Dynamic Conditional Logic Automation
  • Reliable Robust Error Handling Capabilities
Price of Workato

Workato’s pricing architecture mixes plan fees with usage charges, creating options for diverse business needs. The Standard plan, costing nearly $40,000 annually, provides essential platform capabilities, unlimited connectivity, and security safeguards. The Business plan, at about $70,000 per year, builds on these features with enhanced data governance and additional integration tools for growing operations. Large enterprises can opt for the Enterprise plan—roughly $100,000 per year—which includes advanced security and customization options for complex requirements. Additionally, task-based usage fees and High-Volume Recipe options ensure transparent, scalable budgeting. This ensures clarity overall.

22

Zoho Creator

4.65 / 5

Read more about Zoho Creator

Zoho Creator offers a low-code platform that empowers businesses to develop custom applications swiftly without the need for intensive coding, making it an enticing option for those looking to streamline their operations. Its intuitive drag-and-drop interface and assortment of pre-built templates let users quickly design solutions tailored to common business needs, significantly cutting down on both development time and reliance on technical resources. The platform seamlessly integrates with various Zoho applications and third-party services, ensuring a unified data management ecosystem while supporting scalability—from modest apps to enterprise-level solutions. Moreover, robust data protection features such as encryption and role-based access control, coupled with automated workflow capabilities, make Zoho Creator a compelling choice for boosting operational efficiency and safeguarding sensitive information.

Key Features of Zoho Creator
  • Intuitive Drag-and-Drop App Builder Platform
  • Powerful Deluge Scripting for Automation
  • Integrated AI and ML Capabilities
  • Seamless Third-Party Tool Integration Module
  • Efficient Workflow Automation System Feature
  • Customizable Interactive Dashboard Reports Module
  • Cloud-Based Application Development Platform Solution
  • Robust Role-Based Data Access Control
Price of Zoho Creator

Zoho Creator streamlines pricing with plans tailored for diverse business demands. The Free plan grants basic app building for one user and two apps. In contrast, the Basic plan, at $10 per user monthly (annual billing), provides access to five apps and essential support. The Standard plan, costing $20 monthly, offers advanced analytics and ten apps with broader record limits. For greater scale, the Professional plan at $35 monthly supports unlimited apps and workflow automation, while the Ultimate plan, for $50 monthly, delivers AI-powered analytics, premium support, and role-based security.

Business Process Management Software Statistics

In this developing business landscape, success hinges on a company’s ability to adapt and thrive in a world centered on technology. Outstanding businesses will be those that can navigate this changing terrain with agility and efficiency, and this is where business process management software becomes a strategic tool.

By 2027, automation is expected to cover approximately 42% of business tasks (World Economic Forum, 2023). While this transformation will not completely eliminate the human element, it highlights the urgency for organizations to invest in this software, not only to keep up with the times but also to attain a competitive edge.

In this guide, our team presents a short list of the best business process management software, briefly describing their unique selling points and prices. Moreover, we will tackle a few vital business process management statistics and trends to help prospective buyers equip their companies with the right solutions.

In a nutshell, BPM software speeds up task delegation and builds error-free company frameworks. This solution, which leverages business automation, enhances the most common to the most complex workflows, providing strong building blocks for overall operations. Furthermore, an excellent BPM tool can go hand in hand with the best project management software in utilizing talents, eliminating redundancies, and eventually driving up both productivity and profits.

While this technology is mainly used in finance, IT, customer service, retail, insurance, and human resources, its potential extends far beyond these sectors. Therefore, before committing to any product, it is important to consider the following data:

  • The 2027 task automation is projected to include about 65% of data processing and 35% of reasoning and decision-making (WEF, 2023).
  • In 2022, 50% of businesses have used AI in their unit or function, dropping a few points from 56% in 2021 but plateauing in the past few years (McKinsey & Company, 2022).
  • 40% of U.S. customers cut ties with a business company because of bad customer service in 2020 (Statista, 2020), which signals the importance of avoiding silos in workflow management since disconnected processes can lead to fragmented customer experiences.
  • Statistics on the training industry show that 27% of U.S. and 18% of U.K. HR professionals believe that AI will have a significant impact on department systems in the coming year (CompTIA, 2023), highlighting the need for more organized management.
  • A portion of U.S. small businesses (26%) cite hiring more staff as their top priority in 2023 (Guidant Financial, 2023), urging the need for more comprehensive onboarding solutions.

By considering these few statistics, you can recognize the universal applicability of BPM and its capacity to achieve success across diverse business landscapes. Moreover, with BPM tools incorporating AI, embracing the convergence of these technologies and investing in them as potent strategies for optimizing processes can help in more informed decision-making. Whether you operate in healthcare or use LMS systems for business training, a BPM solution can be the key to gaining the upper hand in your field.

Business Process Management Software Trends

The business process management software industry is valued at $17.18 billion in 2023, and it is expected to reach $61.17 billion by 2030 with a CAGR of 19.9% (Grand View Research, n.d.). To get the most out of this tool, here are some trends that can guide your selection:

  • Advanced AI integration. BPM uses AI to predict outcomes in process test runs or to offer data-driven insights that could improve functions. For instance, in healthcare, which is one of the main drivers of the software market, it can help medical institutions anticipate patient admissions or forecast equipment maintenance needs more precisely.
  • Improved digitalization and automation. Industry 4.0 or the Fourth Industrial Revolution has pushed forth innovations in these two trends, and they sit at the very core of BPM solutions. Furthermore, in sectors like legal or education, characterized by extensive documentation requirements, this technology will prove especially valuable.
  • Maximized process mining. Process mining technology aids in real-world process flow analysis, uncovering inefficiencies, compliance gaps, and improvement zones. For example, in retail or manufacturing, it can highlight patterns in customer demand or reveal gridlocks in inventory management, especially when paired with CMMS solutions.

How can business process management Software support digital transFormation initiatives?

In today’s rapidly evolving business environment, digital transformation is essential for staying competitive. Business process management software plays a crucial role in supporting these initiatives by enabling organizations to optimize processes, automate workflows, and increase agility. Here’s how BPM software can aid digital transformation:

  • Streamlining Operations for Agility: BPM software helps to break down silos by integrating various departments and workflows into a single platform, making it easier for organizations to respond to changing market conditions. With real-time monitoring and data analytics, BPM tools offer insights into bottlenecks, redundancies, and areas for improvement, allowing organizations to swiftly adapt their processes.
  • Enhancing Customer Experiences: BPM software optimizes customer service workflows, reducing wait times and ensuring consistency in interactions across channels. This results in improved customer satisfaction and loyalty. By automating routine customer service tasks, BPM tools free up resources to focus on more complex issues, providing a more personalized experience for clients.
  • Leveraging Data and AI for Decision-Making: Advanced BPM solutions incorporate AI-driven insights that help predict outcomes and provide recommendations for process improvements. These tools also integrate with other data sources, providing a comprehensive view of operational performance and enabling informed, data-backed decisions.
  • Facilitating Remote and Mobile Workforce Management: Cloud-based BPM platforms allow teams to access processes and workflows from anywhere, ensuring continuity even with remote or hybrid work arrangements. Mobile access ensures that teams can stay connected, complete tasks, and track project progress regardless of their location, increasing workforce flexibility.
  • Ensuring Compliance and Security: BPM software often includes compliance tracking and reporting features, which help organizations adhere to industry regulations and standards. With robust security features such as access controls and data encryption, BPM platforms support secure data handling practices, protecting sensitive information throughout the digital transformation journey.

What role does knowledge management play in enhancing business process management?

Effective business process management (BPM) relies heavily on the efficient handling of knowledge and information within an organization. knowledge management software plays a critical role in this context by providing tools and platforms that facilitate the creation, sharing, and application of knowledge. By integrating knowledge management with BPM, organizations can enhance their ability to make informed decisions, improve operational efficiency, and adapt to changing market conditions. This integration ensures that all processes are well-documented, easily accessible, and continuously improved, ultimately leading to better outcomes and increased competitiveness.

The Role of Scalability and Integration in BPM Software Selection

When selecting BPM software, scalability and integration capabilities are often overlooked yet critical factors that can determine long-term success. As businesses grow and embrace digital ecosystems, the tools they adopt must be flexible enough to evolve alongside them. A scalable BPM platform ensures that processes and workflows can accommodate increasing demands, whether it’s a surge in team size, new operational requirements, or expanded customer interactions.

Moreover, seamless integration with existing tools like customer relationship management (CRM) systems, enterprise resource planning (ERP) platforms, or even other specific business management software is vital to creating a unified and efficient digital environment. Without proper integration, businesses risk data silos and operational bottlenecks that can hinder productivity and customer satisfaction. Prioritizing BPM software that offers robust API access and pre-built connectors can save time, reduce implementation costs, and enable smoother collaboration between teams.

For a comprehensive guide on software tools that foster effective integrations and offer robust scalability, explore our in-depth resource on business management software. Investing in a BPM solution with these capabilities positions businesses to adapt to market changes and meet long-term growth objectives effectively.

Prioritize Objectives When Choosing a Business Process Management Software

In this guide, our team has delved into the dynamic world of business process management software, shedding light on essential trends and statistics. We also presented a curated list of products that could address your business’ needs. As you continue to evaluate our recommendations, keep in mind that each product has its own drawbacks and benefits. By conducting additional research, browsing through reviews, watching demos, and taking advantage of free trials, you can have a better understanding of what each product offers.

Furthermore, remember that your company’s unique requirements and objectives should steer your decision-making process. Choose the software that aligns most closely with your organization’s goals, and consider it not just as a tool but as a strategic partner in your pursuit of efficiency and sustainable growth.

Key Insights

  • Rising Automation in Business Tasks: By 2027, automation is projected to cover around 42% of business tasks, including 65% of data processing and 35% of reasoning and decision-making, highlighting the critical role of BPM software in future business operations.
  • Widespread AI Adoption: In 2022, 50% of businesses reported using AI in their operations, emphasizing the integration of AI in BPM tools to enhance efficiency and decision-making processes.
  • Customer Service Importance: Poor customer service led 40% of U.S. customers to cut ties with businesses in 2020, underscoring the need for BPM software to streamline workflows and improve customer experiences.
  • Impact on HR Systems: With 27% of U.S. and 18% of U.K. HR professionals expecting AI to significantly impact their department systems, BPM solutions that integrate AI can optimize HR processes and improve workforce management.
  • Hiring Priorities for Small Businesses: In 2023, 26% of U.S. small businesses prioritized hiring more staff, indicating a need for BPM software that offers comprehensive onboarding solutions to streamline the hiring process.

FAQ

What is business process management (BPM) software?

Business process management software is a tool that helps organizations automate and optimize their workflows. It enhances efficiency by streamlining task delegation, reducing errors, and improving overall operational management.

Why is BPM software important for businesses?

BPM software is crucial for businesses because it increases efficiency, reduces operational costs, and improves productivity. It also enhances customer service by ensuring smooth and consistent workflows, leading to better customer experiences.

How does AI integration benefit BPM software?

AI integration in BPM software provides data-driven insights, predicts outcomes, and automates repetitive tasks. This leads to more informed decision-making, reduced manual intervention, and improved efficiency in business processes.

What industries benefit the most from BPM software?

BPM software is beneficial across various industries, including finance, IT, customer service, retail, insurance, and human resources. Its versatility allows it to optimize processes in any sector that relies on efficient workflow management.

What are some key trends in BPM software?

Key trends in BPM software include advanced AI integration, improved digitalization and automation, and maximized process mining. These trends enhance the capabilities of BPM tools, making them more effective in optimizing business operations.

How does BPM software improve customer service?

BPM software improves customer service by streamlining workflows, reducing errors, and ensuring that processes are executed smoothly and consistently. This leads to better customer experiences and higher satisfaction rates.

Can BPM software help with compliance and data security?

Yes, BPM software often includes features that ensure compliance with industry regulations and enhance data security. These features help organizations manage sensitive information securely and maintain regulatory compliance.

What should businesses consider when choosing BPM software?

Businesses should consider their specific needs and objectives, the features and capabilities of the software, ease of use, integration with existing systems, scalability, and pricing. Conducting thorough research and taking advantage of free trials can help in making an informed decision.

Are there any free or low-cost BPM software options available?

Some BPM software providers offer free plans or low-cost options, especially for startups and small businesses. For instance, Pipefy offers a free plan for startups and freelancers, while other providers may offer affordable pricing tiers based on user count or features.

How can BPM software support remote and mobile workforces?

Many BPM software solutions offer mobile apps and cloud-based access, enabling remote and mobile workforces to manage tasks and workflows from anywhere. This flexibility ensures that teams can stay connected and productive regardless of their location.

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