Mural Review 2025: Pricing, Features, Pros & Cons, Ratings & More

Mural collaboration tool offers an infinite digital whiteboard that empowers teams to visually brainstorm, plan, and organize ideas without spatial limits. This platform accommodates complex workflows by allowing users to add sticky notes, diagrams, and images, then freely zoom and pan across the canvas to suit their needs. Its design supports non-linear thinking, which is crucial for dynamic project development and creative problem-solving.

Features of Mural online whiteboard include real-time collaboration where multiple participants can simultaneously update the workspace, ensuring changes are immediately visible to all. To enhance engagement, the software integrates communication tools like video and audio chat, timers, voting, and chat functions. These help maintain focus and streamline interactive sessions among remote or distributed teams.

The software provides a broad selection of templates tailored for activities such as brainstorming, customer journey mapping, and strategic planning. These ready-made structures reduce setup time and help teams dive directly into productive work. Users can also create and save personalized templates to standardize workflows across their organization.

Mural’s interface prioritizes ease of use, featuring drag-and-drop actions, alignment guides, and grouping tools that simplify managing complex boards. Keyboard shortcuts and a search function improve navigation, making it efficient to handle dense content. Such usability aspects are especially valuable for teams with varying technical skills.

Integration with widely used platforms like Microsoft Teams, Slack, Zoom, and project management applications makes Mural adaptable within existing ecosystems. This interoperability allows teams to seamlessly embed visual collaboration into their daily routines and ensures outputs can be shared effortlessly. For companies exploring visual collaboration options, understanding what is the popular digital asset management software can also provide insight into complementary tools that enhance overall productivity.

Security features address enterprise needs by controlling access and permissions so only authorized members can view or edit workspaces. Support for single sign-on (SSO) and data encryption aligns with compliance standards, safeguarding sensitive project information. These protections make Mural suitable for organizations with stringent privacy requirements.

Supporting asynchronous collaboration, Mural lets team members contribute at any time, accommodating different time zones and schedules. Users can leave comments, tag colleagues, and provide feedback directly on the board, fostering ongoing communication without requiring everyone to be present simultaneously. This flexibility is essential in today’s increasingly remote work environments.

Starter Plan

• Price: $12 per user per month (billed annually)
• Unlimited members and visitors
• Up to 3 editable boards
• Basic templates and core collaboration features

Team+ Plan

• Price: $20 per user per month (billed annually)
• Unlimited editable boards
• Advanced collaboration features including voting and timer
• Export and export history
• Guest access and private boards

Business Plan

• Price: $30 per user per month (billed annually)
• All Team+ features
• Advanced integrations and Single Sign-On (SSO)
• Admin and security controls
• Analytics and reporting

Enterprise Plan

• Custom pricing based on organization size and needs
• Includes Business Plan features plus dedicated customer success manager
• Custom integrations, onboarding, and training
• Enterprise-grade security and compliance

Mural offers a free trial period for new users to explore the platform before committing to a paid plan.

• Easy-to-use interface suitable for users with varying technical skills
• Real-time collaboration enabling multiple users to work simultaneously without delays
• Wide integration options with tools like Microsoft Teams, Slack, Jira, and Google Drive
• Extensive template library for brainstorming, agile workflows, and strategic planning
• Infinite canvas allowing unrestricted workspace expansion for complex projects

• Complex interface with a steep learning curve for new users
• Limited offline capabilities reduce usability without internet access
• Mobile apps lack many features found on the desktop version
• Export options mainly limited to image and PDF formats, lacking advanced editing support
• Collaboration can create visual clutter when multiple users edit simultaneously
• Search functionality within boards and projects is basic and not very effective

Mural offers a rich set of collaborative tools designed to enhance visual communication and streamline teamwork. Its features support dynamic brainstorming, efficient organization, and seamless interaction among participants, making it an ideal platform for teams seeking an intuitive and powerful digital workspace.

• Drawing Tools: Enables users to create freehand sketches and diagrams directly on the workspace, boosting visual expression.
• Marker Colors: Provides a variety of colors to help differentiate ideas and organize information visually.
• Mind Mapping: Supports hierarchical diagrams that facilitate structured brainstorming and idea development.
• Templates: Offers numerous customizable templates for various workflows like retrospectives and strategy planning, accelerating project startup.
• Drag-and-Drop Functionality: Allows intuitive rearrangement of images, sticky notes, and shapes for flexible content management.
• Voting Feature: Facilitates team decision-making by letting members assign votes to prioritize ideas collaboratively.
• Commenting System: Lets users leave contextual comments directly on board elements to enhance communication.
• Sharing Options: Supports board distribution via links or email invites with controlled access levels for smooth collaboration.
• In-Browser Accessibility: Operates entirely within web browsers, eliminating the need for downloads and enabling instant multi-device access.
• Collaborative Editing: Allows simultaneous real-time editing by multiple users, with immediate visibility of changes.
• Styles and Themes: Offers customizable visual styles to maintain branding consistency or improve clarity on boards.
• Image Import: Enables adding images from local files or URLs to enrich visual content and support creativity.
• Board Overview: Provides a bird’s-eye view for easy navigation and quick location of content within large murals.
• Permissions Management: Grants administrators fine-grained control over user access, defining who can view, edit, or comment.
• Single Sign-On (SSO): Integrates with enterprise identity providers to simplify authentication and enhance security.
• Sticky Notes: Includes digital sticky notes for capturing ideas and feedback in a flexible, visual format.
• Facilitation Superpowers: Features like timers, private mode, and follow-me assist facilitators in managing collaborative sessions effectively.
• Export Options: Allows exporting boards as PDFs, images, or CSV files for sharing and archiving outside Mural.
• Custom Icon Library: Provides a broad collection of icons to visually represent concepts and categorize content.
• Search Functionality: Enables quick location of text, objects, or collaborators within a board for efficient navigation.
• Templates Customization: Users can personalize existing templates or create new ones to suit specific workflows or team preferences.
• Real-Time Cursor Tracking: Displays participants’ cursors live, improving coordination and awareness during editing.
• Timer Integration: Built-in timers help manage pacing during meetings or workshops.
• Presentation Mode: Optimizes boards for displaying ideas by hiding editing tools and focusing on content for audiences.
• Mobile Accessibility: Offers interfaces optimized for tablets and smartphones, supporting collaboration on the move.
• Version History: Maintains a log of changes, allowing users to review or revert to previous versions of a mural.
• Notifications: Sends alerts about comments, mentions, or modifications to keep users informed on collaboration progress.
• Integrations with Productivity Tools: Connects with software like Slack, Microsoft Teams, and Jira to enhance workflow efficiency.
• Role-Based Access Control: Assigns user roles such as viewer, editor, or facilitator to regulate interaction levels within a board.

Mural offers a versatile digital workspace that enhances team collaboration by combining powerful features with ease of use. Below is a summary of key benefits that demonstrate how Mural supports diverse customer needs, from small teams to large organizations, helping them work visually and efficiently in any environment.

• Intuitive Visual Collaboration: Mural provides a dynamic digital canvas where teams can easily organize ideas using sticky notes, drawings, and diagrams. This visual approach accelerates brainstorming and project planning by allowing real-time interaction and easy idea mapping.
• Seamless Remote and Hybrid Work Support: Designed to engage teams across time zones, Mural supports both synchronous and asynchronous collaboration. This flexibility ensures all members can contribute effectively, regardless of location or working hours.
• Effective Facilitation Tools: Features like timers, voting, and private mode empower facilitators to manage workshops and meetings smoothly. These tools enhance participant engagement and help guide productive discussions and decision-making.
• Extensive Templates and Frameworks: With a broad selection of customizable templates for design thinking, agile workflows, and retrospectives, Mural enables teams to start sessions quickly without building structures from scratch, saving time and boosting consistency.
• Robust Integrations: Mural connects with popular platforms such as Microsoft Teams, Slack, Zoom, and Jira, ensuring workflows remain uninterrupted and communication stays centralized across various tools.
• Rich Content Versatility: Users can embed diverse content types, including text, images, PDFs, videos, and links. This flexibility allows teams to tailor their workspace to the unique needs of different projects and workflows.
• Accessible and Easy to Use: As a web-based platform accessible from multiple devices without software installation, Mural lowers technical barriers, fostering quick adoption and broad usability within organizations.
• Advanced Collaboration Controls: Facilitators have the ability to lock sections, manage participant permissions, and steer interaction flow, which helps maintain order and focus during complex sessions.
• Community and Learning Resources: Mural supports users with access to active communities, tutorials, and best practice guides. This ongoing support helps teams continuously improve their collaborative skills and make the most of the platform.

When exploring Mural as an online collaboration tool, I find its intuitive interface and extensive template library especially useful for structuring sessions quickly. Whether I’m organizing brainstorming workshops or mapping customer journeys, the ready-made frameworks save significant setup time. Its flexibility supports a variety of workflows, which suits teams from marketing to product development.

In my experience, Mural balances advanced features like voting and timers with accessibility, making it approachable for users regardless of their technical skill. This ease of use encourages participation across team members, which is crucial for remote or hybrid work environments. The real-time collaboration tools allow us to work synchronously or at our own pace, with visual cues that keep everyone engaged and aligned.

Integrations with platforms such as Microsoft Teams, Slack, and Zoom streamline our workflow by letting us open Mural boards directly from tools we already use daily. While these integrations are functional, I do see potential for deeper connectivity with other enterprise systems, which could further reduce the need to switch contexts. For companies managing sensitive data, Mural’s compliance with encryption and privacy standards is reassuring, though larger organizations might require more granular controls.

In considering Mural features pricing and integrations, it’s clear that while the software excels at visual collaboration, it may not fully replace dedicated project management or diagramming tools. Instead, it works best as a complementary platform that enhances ideation and planning. For those interested in broader digital solutions, checking out document management software examples could provide helpful context on integrating Mural with other systems.

• Technology Companies and Startups: Software firms and startups leverage Mural’s collaborative online whiteboard for teams to manage agile workflows, sprint planning, and design thinking sessions. This digital brainstorming tool for businesses breaks down complex challenges and keeps geographically dispersed teams aligned.
• Consulting and Strategy Firms: Management consultants use Mural to lead client workshops, map processes, and co-create solutions in real time, speeding decision-making and enhancing stakeholder engagement.
• Education and E-Learning Providers: Universities and training organizations apply Mural to craft interactive learning experiences, encouraging participation through collaborative projects and brainstorming, whether virtual or hybrid.
• Marketing and Advertising Agencies: These agencies rely on Mural to plan campaigns, develop brand strategies, and design storyboards. Its visual tools streamline feedback collection and iteration within fast-moving creative environments.
• Product Management Teams: Across industries, product managers use Mural to centralize roadmaps, prioritize features, and gather stakeholder input, ensuring clear communication about project status and future steps.
• Finance and Insurance Enterprises: Large organizations in regulated sectors deploy Mural for compliance workshops, risk assessments, and process improvements, benefiting from its structured yet flexible collaboration space.
• Design and Creative Studios: Design agencies utilize Mural to create mood boards, wireframes, and UX flows, sharing concepts easily with clients and collecting feedback centrally.
• Nonprofits and Government Agencies: These entities use Mural for strategic planning, community engagement, and policy development, leveraging its accessibility features to include diverse teams in collaborative sessions.
• Healthcare Organizations: Medical and research teams employ Mural to visually map patient journeys, clinical workflows, and research hypotheses, enhancing interdisciplinary communication and coordination.

For companies evaluating collaborative tools, exploring the landscape of popular digital signage software on research.com can provide additional insights into solutions that complement Mural’s capabilities within a broader digital ecosystem.