7shifts Review 2025: Pricing, Features, Pros & Cons, Ratings & More

7shifts is a restaurant-focused software that simplifies employee management. It helps managers assign shifts, track time, and manage payroll from one app. The tool is designed to save time and reduce labor costs. It also includes features like tip pooling and payouts, making payroll faster and more accurate. This software is perfect for restaurant teams that want to stay organized and on top of scheduling.

Beyond scheduling, our 7shifts review also found that it offers tools to engage employees and improve communication. Features like task management, team messaging, and a manager logbook keep everyone on the same page. It also ensures compliance with labor laws and safely stores essential documents. With its simple design and mobile accessibility, 7shifts makes it easy for restaurants to run efficiently while keeping employees happy.

What’s New in 7shifts?

7shifts has rolled out several updates to improve scheduling, time tracking, and employee management. These updates make 7shifts even more user-friendly and efficient for restaurant teams. Here are the latest features we’ve collected for this 7shifts review:

• Dayparts in Chronological Order for Manual Tip Pooling: When entering tips manually, dayparts are now displayed based on their start time. This update helps reduce errors and simplifies the process for users managing multiple shifts.
• Reassign Shifts Easily: The web app's new Employee Selector feature lets managers quickly assign or reassign shifts. It highlights scheduling conflicts and ensures the right employees are selected for each shift.
• Guideline 401(k) Plans: A new partnership with Guideline adds affordable retirement plans to the Benefits Marketplace. Businesses can now offer customized 401(k) options to their teams.
• Time Clocking Enhancements: Managers can now see pay period and timesheet statuses. They can also verify when timesheets were closed or reopened and who made those changes.
• 2-Step Verification (MFA): Multi-factor authentication adds an extra layer of security, ensuring better account protection.
• User Permissions Overview: Users can now view their roles and permissions under the "My Account" settings. This helps them understand access levels and reduces confusion.
• Closed Pay Period Indicators: A lock icon now marks completed pay periods, ensuring managers know when edits can no longer be made. New permissions also allow managers to reopen timesheets if adjustments are needed.

7shifts pricing includes four plans tailored to restaurant teams, plus add-ons like Tip Management and Payroll. All plans come with a free 14-day trial, no contract, and no credit card required. Here’s a breakdown of the 7shifts pricing plans:

Comp Plan – Free

For single locations with up to 30 employees, this plan includes:

• Basic scheduling and time-clocking
• Basic team communications
• Availability and time-off requests

Entrée Plan – $34.99/month per location

For small teams needing more advanced tools, this plan supports up to 30 employees and includes the following:

• Advanced scheduling and time-clocking
• Advanced team communications
• Live support
• Customizable permission settings

The Works Plan – $76.99/month per location

Ideal for teams requiring labor compliance and cost-saving features, this plan supports unlimited employees and includes:

• Budgeting, labor compliance, and labor cost tools
• Employee performance management and retention tools
• Manager Log Book
• Reporting and insights from integrations

Gourmet Plan – $150/month per location

Designed for scaling teams, this plan supports unlimited employees and offers:

• Employee onboarding and task management
• Advanced compliance tools
• Document storage
• Permission templates
• Advanced reporting and business insights

Tip Management Add-On – $49.99/month per location

This add-on helps calculate, distribute, and report tips with features like:

• Automatic tip calculation
• Team or individual tip distribution
• Mobile tip reports for employees
• Payroll integration for payment and taxation

What Sets 7shifts Apart

7shifts stands out as a user-friendly, all-in-one solution for restaurant employee management. It offers a practical way to manage scheduling, communication, payroll, and compliance while keeping restaurant teams organized and connected. Designed specifically for the restaurant industry, 7shifts combines convenience and flexibility with features tailored to the unique needs of hospitality businesses.

Our 7shifts review found that the platform’s standout features include advanced scheduling tools, team engagement resources, and customizable permissions. The app's focus on improving communication and efficiency has made it a favorite for restaurant managers looking to save time and reduce costs. However, like any software, 7shifts has its strengths and areas for improvement. We’ve collected 7shifts reviews from different users to present a breakdown of the 7shifts pros and cons:

• User-friendly interface: Easy for anyone to access schedules and send messages.
• Mobile-friendly: Works on smartphones, making it accessible for all employees.
• Efficient scheduling: Managers find it faster and more practical than payroll company tools.
• Great customer support: Responsive support team that listens to user suggestions.
• Flexible communication: Simple to send announcements or updates, especially for weather-related changes.
• Customizable: Offers advanced features like permission settings and integration with payroll.

• Performance issues: The app can be slow to load at times.
• Occasional bugs: Users report issues like random logouts.
• Limited mobile analytics: Sales and labor data are primarily web-based.
• Lack of advanced HR tools: It could expand with more form generation and submission options.
• Training resources: More documentation for labor management and staff training would help.

This 7shifts review analyzes the range of tools offered to streamline restaurant management. Each feature focuses on making operations smoother, more efficient, and better connected for teams and managers. Here’s a breakdown of 7shifts features:

• Scheduling: With 7shifts, users can access the best scheduling tools to ensure internal alignment. The drag-and-drop builder lets managers assign shifts in minutes. Employees can request time off, swap shifts, and update availability using the mobile app. Real-time notifications keep everyone in sync, ensuring no missed updates. Scheduling changes can be made on the go, offering flexibility for dynamic restaurant environments.
• Time Clocking: Using built-in time clocking, tracking employee attendance, and staying compliant with labor laws. The system syncs punches with scheduling and payroll, making payroll preparation accurate and easy. Features, like missed clock-in tracking and punch audit reports, prevent errors and provide transparency. Compliance alerts help avoid costly overtime fees or missed breaks.
• Tip Management: 7shifts simplifies tipping by automating tip calculation and distribution. Managers can set custom rules, ensuring accuracy in payouts. The app lets employees view real-time breakdowns of earned tips, increasing transparency and trust. 7shifts integrations with payroll ensure tips are taxed and paid accurately.
• Payroll: Integrated payroll software features allow US-based restaurants to manage onboarding, time tracking, and payroll in one app. Automatic wage and tip calculations reduce manual errors. Employees can view pay stubs and request time off directly through the app, making payroll management seamless for everyone.
• Team Engagement: Improve staff satisfaction with features like feedback surveys, team chat, and shout-outs. Engagement insights help managers identify potential issues early and foster a positive work environment. Tools like the Manager Log Book and centralized announcements save time while keeping everyone informed.
• Task Management: Assign, track, and standardize tasks to keep your team on point. Managers can create recurring or one-time tasks with clear instructions and proof-of-completion options. Real-time tracking ensures tasks are completed on time, and reports highlight areas for improvement.
• Manager Log Book: The digital logbook replaces traditional paper systems, making documenting and sharing shift notes easier. Managers can track weather, sales, staff performance, and daily issues in one place. Integration with POS systems and task management ensures that all relevant data flows seamlessly into the logbook.

How does 7shifts integrate with other HR and compensation platforms?

7shifts offers seamless integration capabilities with a variety of HR, payroll, and POS systems to centralize employee data and streamline administrative processes. It connects efficiently with third-party solutions, allowing businesses to consolidate scheduling, time tracking, and payroll functions into one cohesive workflow. For organizations seeking to enhance their compensation strategy, integrating 7shifts with dedicated compensation plan software can optimize incentive structures and reduce manual data reconciliation. This integration supports data accuracy and ensures that compensation planning is aligned with overall operational performance.

By addressing operational challenges and enhancing team dynamics, 7shifts offers solutions that benefit managers and employees, making it an essential tool for modern restaurants. Here are the benefits we found in our 7shifts review:

Improved Employee Satisfaction

7shifts enhances communication and transparency, creating a better work environment for restaurant teams. Employees can easily access their schedules, request time off, and swap shifts using the mobile app. Real-time updates ensure no one is left out of the loop, reducing misunderstandings and last-minute stress. Features like tip breakdowns and shift feedback surveys also show employees that their contributions are valued.

Time Savings for Managers

The platform’s automation tools save managers hours of manual work. Scheduling, time tracking, payroll preparation, and tip management are all streamlined into one system. Managers can quickly assign shifts, approve requests, and track attendance, freeing time to focus on tasks like customer service or team development.

Cost Control and Labor Compliance

Our 7shifts review found that it helps restaurants stay within budget by tracking labor costs in real-time. Features like compliance alerts for overtime and missed breaks prevent unexpected expenses and fines. Integrated labor compliance tools ensure adherence to local labor laws, providing peace of mind for managers and owners.

Enhanced Team Communication

Centralized communication tools, such as team chat, announcements, and the Manager Log Book, eliminate the need for multiple apps. This improves collaboration across the team and keeps everyone aligned. Managers can document and share important updates, while employees can engage in group discussions or receive individual messages.

Scalability for Growing Restaurants

For this 7shifts review, we found that the platform is ideal for growing restaurants. Whether you’re a single-location eatery or a growing chain, 7shifts scales with your business. Flexible plans cater to small teams, while advanced tools like budgeting, performance management, and employee onboarding support more extensive operations. The ability to integrate with multiple POS systems for restaurants ensures compatibility with your existing technology as you expand.

Data-Driven Insights for Better Decision-Making

7shifts provides detailed reporting on labor costs, scheduling efficiency, and employee performance. These insights help managers identify trends, make informed decisions, and improve operations. Data visualization tools simplify complex metrics, enabling better forecasting and strategic planning.

In this 7shifts review, we’ll explore the various business types that can benefit the most from using this restaurant management software. 7shifts is designed to meet the needs of different food service establishments, helping them streamline operations, improve labor management, and enhance communication. Here’s a look at the types of businesses that use 7shifts and why it might be a good fit—or not.

• Independent Restaurants: Small, owner-operated establishments benefit from 7shifts’ simple and affordable scheduling tools. Features like essential time clocking, team communication, and shift notifications help streamline operations without breaking the budget.
• Multi-Location Restaurants: 7shifts provides advanced scheduling, labor cost tracking, and centralized communication for businesses managing multiple locations. Managers can use a unified platform to oversee schedules, labor compliance, and employee performance across various sites.
• Quick-Service Restaurants (QSRs): QSRs thrive on efficiency, and 7shifts supports fast-paced operations with tools like automated scheduling, tip management, and compliance alerts. These features help keep labor costs low and operations running smoothly during peak hours.
• Cafés and Coffee Shops: Cafés often have fluctuating schedules and part-time staff. 7shifts’ mobile app allows employees to manage their availability and trade shifts. At the same time, managers can optimize staffing for busy mornings or weekends.
• Bars and Nightclubs: Due to late-night hours and high employee turnover, bars and nightclubs rely on 7shifts to manage dynamic schedules and ensure compliance with labor laws. Features like tip management and team communication are valuable in these settings.
• Franchise Chains: Franchises benefit from 7shifts’ scalability and integration capabilities. Owners can standardize operations across locations, while managers get the flexibility to adjust schedules and tasks to meet individual site needs.
• Not Ideal for Large Corporate Offices: Businesses outside the hospitality industry, such as corporate offices or retail chains, may not find 7shifts helpful. The platform is designed specifically for restaurant environments, with features tailored to shift-based work and labor compliance in the food service sector. Businesses in other industries may benefit more from the best HR software for employee management.