TouchBistro Review 2025: Pricing, Features, Pros & Cons, Ratings & More
Co-Founder and Chief Data Scientist
TouchBistro: Top POS Systems
4.5 / 5
Featured POS Systems Alternatives for TouchBistro
$69 per month
Demo available
Online ordering, delivery management, inventory tracking
Editor's Take
Toast is an all-in-one point of sale (POS) and restaurant management platform designed specifically for the foodservice industry. It offers a comprehensive suite of tools to help restaurants streamline operations, from order taking and payment processing to inventory management, staff scheduling, and customer engagement. Toast’s cloud-based platform supports both front-of-house and back-of-house operations, making it easy for restaurant owners to manage everything from one central system.
Key features include customizable POS hardware, online ordering, delivery management, inventory tracking, and real-time reporting and analytics. Toast also offers tools for loyalty programs, marketing, and customer feedback, helping restaurants build stronger relationships with their customers. The platform integrates seamlessly with third-party delivery services and accounting software, enhancing efficiency and profitability.
For restaurants looking to improve operational efficiency, enhance customer experiences, and grow their business, Toast provides an intuitive, all-in-one solution tailored to the unique needs of the foodservice industry.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$59 per month
Yes
Inventory tracking, CRM, sales analytics
Editor's Take
KORONA POS is a cloud-based point of sale system designed for a variety of retail businesses, including convenience stores, wineries, and ticketing services. Known for its flexibility and scalability, KORONA POS offers features that streamline sales, inventory management, employee tracking, and reporting, making it easy for businesses to manage their operations in real time. The system is highly customizable to meet the unique needs of different industries, providing specific tools for retail, event management, and membership-based businesses.
Key features include inventory tracking, customer relationship management (CRM), sales analytics, and employee management. KORONA POS integrates with payment processing systems, eCommerce platforms, and accounting software, ensuring seamless business operations. The platform also supports unlimited transactions and products, making it scalable for businesses as they grow.
Ideal for businesses seeking a reliable, customizable POS solution, KORONA POS enhances operational efficiency, improves customer service, and provides valuable insights to drive business growth.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$49/month
No
Online ordering, inventory management, reservation management
Editor's Take
Rezku is a restaurant management software designed to streamline operations for food service businesses of all sizes. It offers a suite of tools, including a cloud-based point-of-sale (POS) system, online ordering, inventory tracking, and customer relationship management (CRM) features. The software is known for its intuitive interface and ease of use, allowing restaurant owners and staff to manage orders, track sales, and optimize workflows efficiently. Rezku also provides advanced reporting and analytics, helping businesses make data-driven decisions. Its integrated reservation and waitlist management system enhances customer service by reducing wait times and improving table turnover. Additionally, the platform includes employee management tools, enabling staff scheduling and performance tracking. With secure payment processing and customizable features, Rezku is a versatile solution for restaurants seeking to improve efficiency, increase profitability, and enhance the dining experience.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
TouchBistro Review
What is TouchBistro?
TouchBistro is a powerful restaurant management platform designed to streamline operations across all aspects of a restaurant’s business. It provides a robust POS system that enables restaurants to manage orders and process payments and offers tableside ordering for faster and more efficient service.
The platform helps improve front-of-house operations with features like menu and floor plan management, customer-facing displays, and staff management tools. Back-of-house functionalities include inventory and labor management, kitchen display systems, and profit monitoring to optimize costs and increase efficiency.
TouchBistro also enhances guest engagement through loyalty programs, marketing tools, gift card options, online ordering, and reservation management, making it easier to attract and retain customers. Its comprehensive reporting and analytics tools provide valuable insights into sales and performance, enabling restaurants to make data-driven decisions. Overall, TouchBistro is a scalable and user-friendly solution that helps restaurants deliver exceptional service while maximizing profitability.
What’s New in TouchBistro?
During our research for this TouchBistro review, we discovered that the app consistently introduces new features designed to enhance human resource management and improve user experience. Here are the latest updates in TouchBistro:
- Cloud Improvements: Updates to discount reporting now accurately attribute discounts to the server who opened and closed the bill, even if a manager applied them. Additionally, payment-related terms have been updated to "transactions," providing greater clarity in reports and reflecting all transaction activity, including refunds.
- End-of-Day Feature: A new step in the Cloud-based End-of-Day process prompts users to input the cash deposit amount at the end of each service day. This addition streamlines closing procedures, reduces errors, and ensures accurate cash management for daily operations.
What Sets TouchBistro Apart
TouchBistro stands out as a comprehensive, all-in-one solution designed exclusively for the restaurant industry. As of writing this TouchBistro review, the platform’s unique combination of functionality, usability, and adaptability makes it a preferred choice for restaurant owners looking to optimize operations and enhance guest experiences.
How Can TouchBistro Optimize Vendor and Contract Management?
By integrating vendor and contract management capabilities, restaurants can streamline procurement and ensure timely oversight of supplier agreements. Leveraging complementary contract management solutions helps automate contract renewals, maintain compliance with negotiated terms, and centralize documentation. This integration minimizes administrative overhead while enhancing negotiation efficiency, ultimately supporting strategic cost control and reinforcing solid supplier relationships.
Why Security and Compliance Matter in Restaurant Management Software
In today’s digital age, ensuring the safety and confidentiality of customer and business data is crucial, especially for restaurant management platforms that handle sensitive payment and customer information. TouchBistro places a high priority on security, implementing industry-leading measures to protect both restaurant and guest data.
TouchBistro's cloud-based architecture is designed with robust security protocols, including end-to-end encryption, secure data storage, and regular security audits. This helps safeguard sensitive data such as credit card information, ensuring compliance with the Payment Card Industry Data Security Standard (PCI DSS). Furthermore, TouchBistro’s integration with secure payment processors ensures that all transactions are protected by the latest encryption technologies, reducing the risk of fraud and data breaches.
For restaurants looking to stay compliant with local regulations, such as GDPR in Europe or CCPA in California, TouchBistro provides tools that help streamline compliance management. Its cloud-based model ensures that restaurant owners have access to real-time data protection features and can adjust settings as needed to comply with changing privacy laws.
Adopting a secure, compliant POS system like TouchBistro not only helps protect your restaurant from potential data breaches but also builds customer trust. By providing customers with a seamless and secure payment experience, you can foster loyalty and enhance their dining experience.
For more insights into restaurant management systems that prioritize security, check out our guide on restaurant POS systems.
Featured POS Systems
$69 per month
Demo available
Online ordering, delivery management, inventory tracking
Editor's Take
Toast is an all-in-one point of sale (POS) and restaurant management platform designed specifically for the foodservice industry. It offers a comprehensive suite of tools to help restaurants streamline operations, from order taking and payment processing to inventory management, staff scheduling, and customer engagement. Toast’s cloud-based platform supports both front-of-house and back-of-house operations, making it easy for restaurant owners to manage everything from one central system.
Key features include customizable POS hardware, online ordering, delivery management, inventory tracking, and real-time reporting and analytics. Toast also offers tools for loyalty programs, marketing, and customer feedback, helping restaurants build stronger relationships with their customers. The platform integrates seamlessly with third-party delivery services and accounting software, enhancing efficiency and profitability.
For restaurants looking to improve operational efficiency, enhance customer experiences, and grow their business, Toast provides an intuitive, all-in-one solution tailored to the unique needs of the foodservice industry.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$59 per month
Yes
Inventory tracking, CRM, sales analytics
Editor's Take
KORONA POS is a cloud-based point of sale system designed for a variety of retail businesses, including convenience stores, wineries, and ticketing services. Known for its flexibility and scalability, KORONA POS offers features that streamline sales, inventory management, employee tracking, and reporting, making it easy for businesses to manage their operations in real time. The system is highly customizable to meet the unique needs of different industries, providing specific tools for retail, event management, and membership-based businesses.
Key features include inventory tracking, customer relationship management (CRM), sales analytics, and employee management. KORONA POS integrates with payment processing systems, eCommerce platforms, and accounting software, ensuring seamless business operations. The platform also supports unlimited transactions and products, making it scalable for businesses as they grow.
Ideal for businesses seeking a reliable, customizable POS solution, KORONA POS enhances operational efficiency, improves customer service, and provides valuable insights to drive business growth.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$49/month
No
Online ordering, inventory management, reservation management
Editor's Take
Rezku is a restaurant management software designed to streamline operations for food service businesses of all sizes. It offers a suite of tools, including a cloud-based point-of-sale (POS) system, online ordering, inventory tracking, and customer relationship management (CRM) features. The software is known for its intuitive interface and ease of use, allowing restaurant owners and staff to manage orders, track sales, and optimize workflows efficiently. Rezku also provides advanced reporting and analytics, helping businesses make data-driven decisions. Its integrated reservation and waitlist management system enhances customer service by reducing wait times and improving table turnover. Additionally, the platform includes employee management tools, enabling staff scheduling and performance tracking. With secure payment processing and customizable features, Rezku is a versatile solution for restaurants seeking to improve efficiency, increase profitability, and enhance the dining experience.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$69 per month
Demo available
Menu management, inventory tracking, staff management
Editor's Take
TouchBistro is an all-in-one point of sale (POS) and restaurant management system designed specifically for the foodservice industry. Built with an intuitive interface, TouchBistro helps restaurants streamline front-of-house and back-of-house operations, from order taking and payment processing to table management, staff scheduling, and reporting. The iPad-based platform provides flexibility and mobility, allowing servers to take orders directly at the table for improved customer service.
Key features include menu management, inventory tracking, staff management, and real-time reporting. TouchBistro also supports integrations with payment processors, accounting software, and third-party delivery services, providing a seamless experience for restaurant owners. Additionally, it offers customer relationship management (CRM) tools to help build loyalty programs and improve customer engagement.
TouchBistro is ideal for restaurants looking to enhance operational efficiency, improve service speed, and manage all aspects of their business with a flexible, easy-to-use POS solution tailored to the unique needs of the hospitality industry.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
$349 per month
Demo available
Inventory management, compliance reporting, CRM
Editor's Take
Cova is a comprehensive point of sale (POS) and retail management platform designed specifically for cannabis dispensaries. With a user-friendly interface and compliance-focused features, Cova helps dispensaries manage sales, inventory, customer experience, and regulatory requirements seamlessly. The platform offers an intuitive, mobile-friendly design that allows budtenders to provide efficient service while staying compliant with industry regulations.
Key features include inventory management, compliance reporting, customer relationship management (CRM), and real-time sales analytics. Cova integrates with seed-to-sale tracking systems and offers automated compliance reporting to help dispensaries meet local and state regulatory requirements effortlessly. The platform also includes tools for loyalty programs, promotions, and seamless eCommerce integration for online orders.
Cova is ideal for cannabis retailers seeking a reliable, compliant, and easy-to-use POS system that enhances customer experience, streamlines operations, and ensures compliance with all regulatory standards.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15%
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15%
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15%
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15%
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
How much does TouchBistro cost?
TouchBistro: Top POS Systems
4.5 / 5
During our TouchBistro review, we found that the restaurant management software offers a range of solutions tailored to different needs, so it's best to contact their team for assistance in creating customized TouchBistro pricing plans that suit your requirements.
Front of House Solutions - Starts at $69/month
- Floor Plan and Table Management
- Menu Management
- Reporting and Analytics
- Tableside Ordering
- Staff Management
- POS Integrations
Back of House Solutions - By Quote
- Inventory Management
- Labor Management
- Kitchen Display System
- Profit Management
TouchBistro also offers:
- Online Ordering
- Reservations
- Loyalty
- Marketing
- Gift Cards
TouchBistro Pros
- Comprehensive Features: All-in-one platform with robust POS, guest engagement, and back-of-house management tools.
- User-Friendly Interface: Intuitive design reduces training time for staff.
- Customizable Integrations: TouchBistro integrations work seamlessly with leading tools for payment processing, accounting, and inventory management.
- Hybrid Cloud Model: Ensures data reliability during internet outages while offering cloud-based convenience.
- Scalability: This enables it to support single-location eateries and multi-unit chains alike.
TouchBistro Cons
- Pricing: Higher upfront and subscription TouchBistro pricing compared to some competitors.
- Hardware Dependency: Requires iPads and additional hardware, which may increase initial setup costs.
TouchBistro Core Features
TouchBistro: Top POS Systems
4.5 / 5
In TouchBistro reviews, the platform's core features are designed to provide a comprehensive, scalable solution for managing both the front and back of the house. In this TouchBistro review section, we will list the core TouchBistro features that enhance processes in your restaurant.
- Point of Sale (POS): TouchBistro supports multiple payment methods, tableside ordering, and split bills, enhancing service efficiency and customer satisfaction.
- Menu Management: Restaurants can manage item descriptions, modifiers, pricing, and specials in real-time, ensuring accuracy and flexibility.
- Floor Plan and Table Management: This feature streamlines table assignments, tracks occupancy, and enhances the overall dining experience.
- Inventory Management: This tool helps restaurants monitor stock levels, track ingredients, and reduce food waste.
- Staff Management: This module simplifies employee scheduling, payroll reporting, and performance tracking.
- Kitchen Display System (KDS): Orders are sent directly from the POS to the kitchen display, reducing errors and improving communication between front-of-house and back-of-house teams.
- Loyalty and Marketing: Restaurants can track customer preferences, offer rewards, and send targeted promotions to drive repeat business.
- Online Ordering and Reservations: TouchBistro supports online ordering and reservation management, enabling restaurants to cater to off-premise dining and improve table bookings.
- Reporting and Analytics: Comprehensive reporting tools provide real-time insights into sales, inventory, labor costs, and overall performance, empowering restaurant owners to make data-driven decisions.
- Gift Cards: During our TouchBistro review, we noticed that the platform includes a gift card system, allowing restaurants to create and manage digital or physical gift card programs for additional revenue streams.
Benefits of Using TouchBistro
TouchBistro offers a full-spectrum solution for restaurants looking to optimize their operations, improve guest experiences, and boost profitability. In this part of the TouchBistro review, we will discuss the many benefits companies experience when using TouchBistro:
Enhanced Operational Efficiency
TouchBistro integrates front-of-house and back-of-house functionalities to streamline restaurant operations. Features like tableside ordering and the kitchen display system help minimize order errors and reduce wait times. For example, a quick-service café can use these tools to handle peak-hour traffic efficiently, ensuring faster service and smoother workflows. Real-time inventory tracking also minimizes food waste and ensures seamless stock replenishment.
Improved Guest Experience
TouchBistro’s online ordering, reservations, and loyalty program tools enable restaurants to deliver tailored and memorable experiences. A fine-dining restaurant, for instance, can use the customizable floor plan and table management features to optimize seating arrangements and track table statuses effortlessly, ensuring guests are seated promptly and served accurately. These features enhance customer satisfaction and encourage repeat visits.
Data-Driven Decision Making
TouchBistro’s reporting and analytics tools provide actionable insights into sales trends, inventory usage, and labor costs. A multi-unit restaurant chain can leverage these tools to monitor performance across all locations, identify high-performing dishes, and optimize staffing levels, driving efficiency and profitability across the business.
Increased Revenue Potential
By offering upselling features, loyalty programs, and multi-channel ordering options, TouchBistro helps boost revenue. A bar and grill can use loyalty rewards and gift card features to attract repeat customers while leveraging upselling prompts during tableside ordering to increase average check sizes. These tools help restaurants expand their earning potential and engage customers more effectively.
Simplified Staff Management
During our TouchBistro review, we found that the platform simplifies staff scheduling, payroll reporting, and performance tracking, ensuring optimal staff allocation. For instance, a fine dining restaurant can use these tools to manage complex shift schedules while keeping labor costs in check. The platform also allows managers to quickly onboard temporary staff for special events, ensuring smooth service even during peak demand.
What business types use TouchBistro?
During our TouchBistro review, we found the platform particularly well-suited for restaurants of various sizes and types, including small to medium-sized businesses (SMBs) and multi-unit enterprises. SMBs benefit from TouchBistro's intuitive interface, affordable pricing options, and comprehensive tools that simplify operations like menu management, tableside ordering, and inventory tracking.
Larger enterprises and multi-unit operations value TouchBistro for its scalability and robust features, such as centralized reporting, multi-location management, and seamless integration with external systems, which are critical for maintaining consistency and efficiency across multiple venues.
In our research for this TouchBistro review, we discovered that TouchBistro is especially beneficial for industries such as full-service dining, quick-service restaurants, bars, breweries, and fine dining establishments. Quick-service restaurants leverage TouchBistro’s tableside ordering and streamlined payment processing to manage high-volume customer flows efficiently. Bars and breweries utilize its inventory and cost-tracking tools to maintain profitability while minimizing waste.
Fine dining establishments appreciate TouchBistro’s customizable floor plan and table management features, which enhance service quality and table turnover. Similarly, family-style restaurants rely on the platform’s loyalty and marketing tools to engage repeat customers and boost revenue. Regardless of the restaurant type, TouchBistro’s solutions enable businesses to improve efficiency, enhance guest experiences, and maximize profitability.
Best 4 alternatives to TouchBistro
Cova
4.5 / 5
Cova software stands out as a dependable and scalable point-of-sale solution tailored specifically for cannabis retailers. Its user-friendly touchscreen interface and offline mode ensure uninterrupted sales even during network disruptions or peak periods like 4/20. Designed with compliance in mind, Cova integrates directly with major government reporting systems, minimizing errors and helping businesses stay aligned with regulatory changes. Additionally, its customizable security settings and open API allow for flexible integrations and enhanced control over staff access, supported by responsive customer service to address any technical needs promptly.
Rezku
4 / 5
Rezku POS stands out with its user-friendly interface designed to simplify order-taking, enabling new staff to become proficient in just about 10 minutes. It equips restaurant owners with insightful, real-time sales and labor reports, facilitating informed management decisions and efficient tracking of top-performing servers. The platform supports a variety of ordering methods, from online and tableside to QR code and drive-through options, while its Manager App allows seamless oversight of multiple locations remotely. Additionally, Rezku ensures secure payment processing across multiple formats and offers robust inventory management with automatic alerts and precise recipe costing to optimize profitability.
KORONA POS
4.5 / 5
KORONA POS is a versatile cloud-based solution designed to enhance retail and ticketing operations by offering secure data storage alongside convenient remote access to critical business insights from any location with internet connectivity. Its robust multi-store management features allow users to seamlessly monitor individual outlets or aggregate data across several locations, providing tailored views for specific economic segments. The platform’s intuitive interface minimizes employee training time, while its comprehensive inventory management tools assist in optimizing stock levels based on detailed profitability and revenue analyses. Additionally, KORONA POS supports modern payment integrations, automatic updates, controlled employee access, and smooth accounting connectivity with QuickBooks, all backed by strong customer support.
Toast
4.15 / 5
Toast is a restaurant POS solution designed to streamline operations by integrating various aspects of service management into a single, efficient platform. Its intuitive design and multifaceted functionality work together to support restaurant workflows, from order management to payment processing, ensuring that every transaction is smooth and every customer interaction is optimized. With its flexible features, Toast positions itself as a robust contender in the restaurant technology space, appealing to businesses looking to enhance both operational flow and guest satisfaction.
Frequently Asked Questions (FAQs)
Yes, TouchBistro is a legitimate and highly regarded restaurant management and point-of-sale (POS) system. It is specifically designed for restaurants, bars, and other foodservice businesses, providing tools to streamline operations, enhance customer experience, and boost profitability. TouchBistro is used by thousands of restaurants worldwide and has earned recognition for its user-friendly interface and restaurant-specific features.
TouchBistro’s pricing starts at $69 per month for the basic plan, which includes a single license and essential point-of-sale (POS) features. Additional costs may apply depending on the features, number of licenses, and integrations you choose.
TouchBistro is a leading restaurant management system designed specifically for foodservice businesses, offering tools to streamline operations, enhance customer experiences, and boost profitability. Its iPad-based POS system features table management, online ordering, inventory tracking, reservations, and loyalty programs, all accessible through an intuitive interface. With data-driven insights, real-time menu customization, and seamless payment processing, TouchBistro helps restaurant owners make informed decisions and improve efficiency. It’s highly flexible, suitable for various restaurant types, and comes with 24/7 customer support, making it a reliable, all-in-one solution for managing foodservice operations.
TouchBistro Payments is an integrated payment processing solution offered by TouchBistro, designed to streamline transactions for restaurants. It allows businesses to accept various payment types, including credit and debit cards, contactless payments, and mobile wallets like Apple Pay and Google Pay. This system is fully integrated with TouchBistro's POS, enabling seamless and efficient payment processing directly at the table or counter. Features include transparent pricing, real-time transaction tracking, and detailed reporting to help restaurants manage their finances effectively. TouchBistro Payments aims to simplify the payment experience for both customers and restaurant staff, ensuring fast, secure, and hassle-free transactions.
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