MakeShift Review 2025: Pricing, Features, Pros & Cons, Ratings & More

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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MakeShift: Top Employee Scheduling Software

4.4 / 5

Top 3 MakeShift Alternatives

Featured Employee Scheduling Software Alternatives for MakeShift

BambooHR
BambooHR
4.25 / 5
Pricing

By quote

Free Trial

Yes

Key Features

Yes

Editor's Take

BambooHR is a cloud-based human resources (HR) software designed to streamline and automate HR processes for small to medium-sized businesses. The platform offers a suite of tools that help organizations manage employee data, recruitment, onboarding, compensation, and performance management. Its intuitive and user-friendly interface is one of its standout features, making it accessible to both HR professionals and non-HR staff.

Key features of BambooHR include an applicant tracking system (ATS), employee self-service portal, performance management tools, time-off tracking, and advanced reporting capabilities. The software also offers mobile access, allowing HR tasks to be managed on the go. Integration with payroll systems and other third-party applications further enhances its functionality.

BambooHR is particularly valued for improving HR efficiency, reducing paperwork, and fostering a positive employee experience by centralizing important HR tasks. Its scalability and customizable options make it a flexible solution that adapts to the evolving needs of growing businesses.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

monday
monday
5 / 5
Pricing

$9 per seat per month

Integrations

Zoom, Google Docs, Salesforce, Slack and more

Collaboration Tools

Document collaboration and comments

Editor's Take

monday.com is a Work Operating System (Work OS) that enables teams to plan, organize, and manage tasks efficiently. Known for its customizable interface, it allows users to tailor workflows to suit specific needs, whether for task management or complex projects. The software’s automation features help reduce manual work by automating repetitive tasks based on set triggers. monday.com also fosters team collaboration through real-time updates, file sharing, and discussion threads, making it easier for teams to stay aligned and productive. Additionally, it integrates with popular tools like Slack, Google Drive, and Zoom to streamline operations across platforms.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Connecteam
Connecteam
4.55 / 5
Pricing

$29 per month billed annually, free plan available

Free Trial

14 days

Key Features

employee scheduling, time tracking, task management

Editor's Take

Connecteam is a mobile-first workforce management platform designed to help businesses streamline communication, scheduling, training, and operations for deskless and remote teams. Ideal for industries like retail, hospitality, construction, and healthcare, Connecteam offers an intuitive, all-in-one solution for managing employees from any location, ensuring that teams stay connected, engaged, and productive.

With features for employee scheduling, time tracking, task management, and real-time communication, Connecteam enables managers to coordinate tasks and monitor progress with ease. The platform also includes tools for onboarding and training, allowing businesses to standardize knowledge-sharing and compliance while tracking employee progress. Through customizable workflows, forms, and reporting, Connecteam provides valuable insights into team performance and operational efficiency. For organizations looking to improve team coordination, enhance communication, and empower deskless employees, Connecteam delivers a flexible and user-friendly solution that supports growth and efficiency.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.


What is MakeShift

MakeShift’s employee scheduling software offers a highly adaptable system for creating and modifying shift schedules with ease. Its drag-and-drop interface allows managers to adjust staffing quickly, which is ideal for businesses facing frequent changes in workforce demands. The platform also prevents scheduling conflicts by alerting users to overlapping shifts or gaps in coverage, helping maintain smooth operations in sectors like retail and healthcare.

Time and attendance tracking is tightly integrated into MakeShift workforce management features, enabling employees to clock in and out through web or mobile apps. This real-time data capture supports accurate payroll processing and labor law compliance. The system also syncs with physical time clocks if required, and keeps detailed logs of hours worked, breaks, and overtime for managerial review.

Communication tools within MakeShift streamline messaging between staff and management, reducing reliance on external communication channels. Employees can request shift swaps or time off directly through the platform, fostering a more collaborative environment while keeping managers in control. Role-based access ensures users view only the data pertinent to their responsibilities, enhancing security and clarity.

Reporting functions provide actionable insights into labor costs, attendance patterns, and shift utilization, allowing managers to make informed decisions to optimize workforce efficiency. These customizable reports support organizations in controlling expenses and improving staffing strategies.

Mobile compatibility is a strong feature of MakeShift, with apps for both iOS and Android that keep schedules and communications synchronized across devices. This mobility is essential for remote and field workers common in service industries. The software’s compliance tools automatically enforce labor regulations related to work hours and overtime, helping prevent costly violations.

For companies seeking a broader perspective on workforce-related software solutions, exploring the ranking of the top enterprise learning management systems can provide valuable context on how different platforms support organizational development alongside scheduling and attendance management.

What is MakeShift

Employee Scheduling Software

BambooHR
BambooHR
4.25 / 5
Pricing

By quote

Free Trial

Yes

Key Features

Yes

Editor's Take

BambooHR is a cloud-based human resources (HR) software designed to streamline and automate HR processes for small to medium-sized businesses. The platform offers a suite of tools that help organizations manage employee data, recruitment, onboarding, compensation, and performance management. Its intuitive and user-friendly interface is one of its standout features, making it accessible to both HR professionals and non-HR staff.

Key features of BambooHR include an applicant tracking system (ATS), employee self-service portal, performance management tools, time-off tracking, and advanced reporting capabilities. The software also offers mobile access, allowing HR tasks to be managed on the go. Integration with payroll systems and other third-party applications further enhances its functionality.

BambooHR is particularly valued for improving HR efficiency, reducing paperwork, and fostering a positive employee experience by centralizing important HR tasks. Its scalability and customizable options make it a flexible solution that adapts to the evolving needs of growing businesses.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

monday
monday
5 / 5
Pricing

$9 per seat per month

Integrations

Zoom, Google Docs, Salesforce, Slack and more

Collaboration Tools

Document collaboration and comments

Editor's Take

monday.com is a Work Operating System (Work OS) that enables teams to plan, organize, and manage tasks efficiently. Known for its customizable interface, it allows users to tailor workflows to suit specific needs, whether for task management or complex projects. The software’s automation features help reduce manual work by automating repetitive tasks based on set triggers. monday.com also fosters team collaboration through real-time updates, file sharing, and discussion threads, making it easier for teams to stay aligned and productive. Additionally, it integrates with popular tools like Slack, Google Drive, and Zoom to streamline operations across platforms.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Connecteam
Connecteam
4.55 / 5
Pricing

$29 per month billed annually, free plan available

Free Trial

14 days

Key Features

employee scheduling, time tracking, task management

Editor's Take

Connecteam is a mobile-first workforce management platform designed to help businesses streamline communication, scheduling, training, and operations for deskless and remote teams. Ideal for industries like retail, hospitality, construction, and healthcare, Connecteam offers an intuitive, all-in-one solution for managing employees from any location, ensuring that teams stay connected, engaged, and productive.

With features for employee scheduling, time tracking, task management, and real-time communication, Connecteam enables managers to coordinate tasks and monitor progress with ease. The platform also includes tools for onboarding and training, allowing businesses to standardize knowledge-sharing and compliance while tracking employee progress. Through customizable workflows, forms, and reporting, Connecteam provides valuable insights into team performance and operational efficiency. For organizations looking to improve team coordination, enhance communication, and empower deskless employees, Connecteam delivers a flexible and user-friendly solution that supports growth and efficiency.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

When I Work
When I Work
4.1 / 5
Pricing
Free Trial
Key Features
Editor's Take
Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

7shifts
7shifts
4.5 / 5
Pricing

$29.99/per month

Free Trial

Yes

Key Features

Employee scheduling, time tracking, payroll integration

Editor's Take

7shifts is a comprehensive workforce management software tailored specifically for the restaurant industry. It offers an array of features designed to optimize scheduling, time tracking, and labor cost management, which are critical for restaurant operations. The platform simplifies employee scheduling with drag-and-drop functionality, allowing managers to create and adjust schedules quickly while minimizing overstaffing or understaffing. Additionally, 7shifts includes tools for time clocking, employee availability management, and shift swapping, which provide flexibility for both managers and staff.

Beyond scheduling, 7shifts helps manage labor costs by offering real-time insights into labor trends and compliance with labor laws. The software also integrates seamlessly with various payroll systems, reducing errors in payroll processing. Communication is also a key focus, with built-in team messaging and announcements, keeping everyone in the loop regarding shift changes, policies, or updates.

7shifts supports mobile access, enabling both managers and employees to access schedules, clock in/out, or request time off directly from their smartphones. The platform also offers advanced reporting tools, which provide managers with actionable data to improve efficiency, enhance employee satisfaction, and ultimately drive profitability. With a focus on user-friendly design and scalability, 7shifts serves as a powerful tool for restaurants of all sizes.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

How much does MakeShift cost

MakeShift: Top Employee Scheduling Software

4.4 / 5

Basic Plan

  • Price: $20 per user per month
  • Includes shift scheduling, time-off management, and basic reporting
  • Offers a free trial period for evaluation

Professional Plan

  • Price: $35 per user per month
  • All Basic features plus advanced reporting, team communication tools, and mobile app access
  • Includes a free trial period

Enterprise Plan

  • Custom pricing based on organization size
  • All Professional features plus dedicated account management, API access, and priority support
  • Free trial available
How much does MakeShift cost

What are the pros of MakeShift

  • Intuitive user interface that simplifies scheduling for managers and employees, reducing the learning curve.
  • Robust shift swapping and coverage options allowing employees to exchange shifts without manager involvement.
  • Real-time schedule updates and notifications to keep all users informed of changes promptly.
  • Integration with payroll and HR systems to streamline data transfer and reduce manual errors.
  • Comprehensive shift and labor analytics to monitor attendance, labor costs, and productivity.

What are the cons of MakeShift

  • User interface is outdated and not intuitive, complicating navigation and onboarding.
  • Limited scheduling template customization, restricting flexibility for shift planning.
  • Basic reporting without advanced analytics, reducing insight into workforce data.
  • Mobile app lacks full functionality and responsiveness compared to desktop.
  • Minimal integration options with HR and payroll systems, leading to manual data handling.

What are the core features of MakeShift

MakeShift: Top Employee Scheduling Software

4.4 / 5

MakeShift offers a comprehensive suite of tools designed to streamline workforce management through efficient scheduling, data integration, and real-time insights. Its features support both operational agility and administrative control, making it easier for managers to handle complex staffing needs.

  • Dashboards & Reporting: Customizable dashboards provide immediate visibility into key workforce metrics, helping managers track scheduling and employee performance efficiently.
  • Data Collection: The platform gathers detailed attendance, shift, and availability information, enhancing scheduling accuracy and decision-making.
  • Schedule Creation Tools: Intuitive tools allow for quick assignment of shifts based on employee availability, skills, and business demands.
  • Schedule Management: Dynamic features enable easy shift adjustments, swap requests, and notifications to keep schedules current and flexible.
  • Employee Leave Management: Integrated leave tracking simplifies absence approvals and seamlessly incorporates leave data into scheduling.
  • User Access & Role Management: Robust controls define user permissions and roles, ensuring secure and appropriate access to schedules and data.
  • Employee Information Automation: Automated syncing with HR systems reduces manual data entry and maintains up-to-date employee profiles.
  • Integration: Supports connections with payroll, HR, time tracking, communication tools, and analytics platforms for smooth data exchange.
  • Performance Tracking: Monitors punctuality and shift fulfillment metrics to support data-driven employee management.
  • Mobility: Mobile apps enable employees and managers to view schedules, request changes, and receive updates anytime, anywhere.

Benefits of using MakeShift

MakeShift offers a robust set of features tailored to improve workforce management for businesses employing hourly workers. Below is an overview of the key benefits that demonstrate how this software enhances scheduling, communication, compliance, and cost control for diverse operational needs.

  • Streamlined Scheduling and Shift Management: The intuitive drag-and-drop interface simplifies creating and adjusting schedules, significantly reducing administrative effort. Employees can trade or swap shifts with managerial approval, fostering flexibility while minimizing conflicts.
  • Real-Time Communication and Notifications: Instant alerts keep staff and managers informed of schedule changes and approvals. Built-in messaging tools enable swift resolution of scheduling issues, improving overall coordination.
  • Mobile Accessibility and Employee Self-Service: Mobile apps empower employees to view schedules, request time off, and swap shifts on the go, enhancing convenience and engagement while lowering administrative overhead.
  • Compliance and Attendance Tracking: MakeShift enforces labor regulations by managing maximum work hours, mandatory breaks, and rest periods. Integrated attendance tracking helps monitor labor costs and ensures adherence to legal requirements.
  • Advanced Reporting and Analytics: Detailed insights into labor expenses, attendance trends, and schedule compliance enable data-driven decisions to optimize workforce deployment and control costs.
  • Secure Role-Based Access: Customizable permissions restrict sensitive scheduling information to authorized personnel only, safeguarding operational data and maintaining security standards.
  • Multi-Location and Integration Support: Centralized scheduling across multiple sites helps organizations manage complex operations efficiently. Integration with payroll and HR systems reduces manual data entry and streamlines workflows.
  • Automated Reminders and Demand Forecasting: Automatic notifications reduce no-shows and improve attendance rates. Some versions include forecasting tools that predict staffing needs based on historical data, aiding in proactive labor planning.

Our expert take on MakeShift

When considering MakeShift as a workforce solution, I find its user-friendly interface immediately appealing. The software simplifies scheduling and time tracking, making it easier to manage complex shifts and employee availability without a steep learning curve. This is particularly useful in environments where changes happen fast and schedules need to be adjusted on the fly. My experience with makeShift employee scheduling software review highlights how quickly teams can adopt it, which is a huge plus if you want to avoid long training periods.

One feature that stands out for me is the automation of shift assignments based on qualifications and availability. It really cuts down on the tedious back-and-forth typically involved in scheduling. From a practical standpoint, this flexibility is essential for businesses that face variable labor demands or have diverse roles to fill. The time tracking and attendance integration also streamlines payroll processes, reducing errors by keeping everything in one place rather than juggling separate tools.

Mobile access is another major advantage. The app allows employees to check schedules, request time off, and communicate with managers instantly. I see this as crucial for organizations with frontline or remote workers who need real-time updates and quick interaction. This kind of connectivity fosters engagement and keeps everyone on the same page, which can be challenging otherwise.

Still, I do notice some limitations if your needs extend to advanced reporting or deep labor cost analytics. MakeShift covers basic reporting, but for companies that want predictive scheduling or more powerful data insights, it might not be the best fit. Also, while scheduling customization is decent, integrating with more complex third-party HR or payroll systems could be tricky, which is worth considering if your business relies heavily on seamless tech ecosystems.

Security measures and compliance support are reassuring. The platform’s adherence to data protection standards and labor regulations means it can handle sensitive workforce data responsibly. Role-based access and audit trails add layers of accountability, which is important for regulated industries or those with strict compliance requirements.

From a cost perspective, MakeShift is quite reasonable, especially for small to medium-sized businesses looking for a reliable tool without unnecessary overhead. Its transparent pricing and solid core functions make it a practical choice in the workforce management landscape. For those interested in how it stacks up alongside other tools, I recommend checking out the most popular facilities management software for schools to see related software options and features that might complement your needs.

Overall, based on my exploration of makeShift workforce management features and pricing, this software fits well for companies prioritizing ease of use, mobile functionality, and compliance support without diving too deep into advanced analytics or complex integrations.

Our expert take on MakeShift

What business types use MakeShift

Retail Workforce Optimization: MakeShift caters to retail companies facing unpredictable customer flows and diverse employee types, including part-time and seasonal workers. Its real-time visibility into availability and automated shift assignments help reduce labor expenses and improve scheduling efficiency, making it a prime choice for retailers seeking the best employee scheduling software for small businesses.

Healthcare Scheduling Precision: Hospitals and clinics leverage MakeShift to maintain adequate staffing and comply with labor laws. Features like certification tracking, overtime management, and shift swaps ensure patient care standards remain high while preventing staff burnout. This workforce management approach suits complex healthcare environments with varied roles such as nurses and technicians.

Hospitality Shift Flexibility: Hotels and restaurants utilize MakeShift to adapt quickly to last-minute reservations or cancellations. The platform enhances communication between managers and employees, reducing no-shows and ensuring coverage during busy periods, which is vital in hospitality’s dynamic settings.

Manufacturing Efficiency: In manufacturing, where continuous operations depend on strict shift adherence, MakeShift provides tools for seamless shift planning and labor cost control. Its reporting capabilities allow managers to analyze staffing data and align workforce deployment with production demands.

Transportation and Logistics Coordination: MakeShift’s mobile-friendly interface supports scheduling across dispersed teams like drivers and warehouse staff. It simplifies shift swaps and reduces errors, helping companies meet tight delivery timelines in a sector that demands flexibility and clear communication.

Educational Institution Scheduling: Schools and universities rely on MakeShift to manage part-time staff such as substitute teachers and maintenance workers. Automating shift assignments and managing availability helps reduce conflicts during peak times like exams or special events.

Nonprofit Volunteer Management: Nonprofits benefit from MakeShift’s intuitive interface and shift swap features to coordinate volunteers and part-time staff with irregular availability, ensuring programs run smoothly without excessive administrative effort.

Industries ranging from retail to healthcare demonstrate MakeShift’s versatility in workforce scheduling. For organizations seeking comprehensive workforce management for retail and healthcare, MakeShift’s automation and communication tools drive operational efficiency and employee satisfaction. For a broader perspective on software solutions, consulting resources like the best erp software in usa can provide valuable insights into integrated platforms that complement scheduling tools.


Best 4 alternatives to MakeShift

1

4.5 / 5

7shifts is presented as a restaurant scheduling solution aimed at easing the management of staff shifts and streamlining everyday operations. Although the provided source does not delve into granular details, the product is implied to be designed with the operational challenges of restaurants in mind, focusing on making scheduling more efficient for busy managers. Its overall approach hints at an intuitive, user-centered platform that promises to simplify the complexities of workforce planning in a demanding hospitality environment.

2

When I Work is presented as a workforce management solution that aims to simplify employee scheduling and communication for businesses. The software combines an intuitive interface with practical features designed to support effective shift management and streamline day-to-day operations, making it a compelling option for organizations looking to optimize labor resources. Overall, When I Work is positioned as a tool that addresses common scheduling challenges while fostering a more organized and responsive working environment.

3

5 / 5

Monday.com is a highly adaptable platform designed to streamline work and project management for teams of various sizes. Its user-friendly, visually organized interface, enhanced by color-coded elements, allows users to navigate effortlessly without needing technical skills. With over 200 ready-made templates and a straightforward drag-and-drop system, teams can quickly set up workflows and begin managing tasks efficiently. Additionally, its powerful dashboard builder and no-code automation tools help users visualize data clearly and eliminate repetitive processes, boosting overall productivity.

4

4.55 / 5

Connecteam is positioned as a comprehensive solution within the realm of workforce management software, designed to address common challenges in managing modern teams. Its overview hints at a platform that integrates multiple operational functions into one cohesive system, aiming to simplify the complexities of scheduling, communication, and task coordination. The description, though broad in its scope, suggests that Connecteam has been crafted to support organizations in optimizing their workflows without overwhelming them with unnecessary details. For those in search of a flexible and robust tool to streamline team management, Connecteam appears as a promising candidate worth exploring.

Frequently Asked Questions about MakeShift

Is MakeShift a cloud-based solution?

MakeShift operates as a cloud platform, enabling access to workforce management tools from any internet-enabled device, ensuring flexibility and remote usability.

Does MakeShift offer mobile applications?

Yes, MakeShift has dedicated mobile apps available for iOS and Android, allowing both employees and managers to check schedules, request shift changes, and communicate conveniently while on the move.

Can MakeShift integrate with payroll systems?

MakeShift supports integration with several payroll and human resource management systems to facilitate accurate labor cost tracking and payroll processing; however, compatibility depends on the specific payroll software used by the business.

How does MakeShift handle labor law compliance?

The software incorporates tools to help businesses follow labor regulations by enforcing rules on maximum work hours, breaks, and overtime, thus minimizing compliance risks.

What kind of customer support does MakeShift offer?

Users can access support through multiple channels including email, phone, and a variety of online resources such as tutorials and FAQs, providing assistance from setup through ongoing use.

Is there a free trial available For MakeShift?

MakeShift generally provides a free trial period, allowing prospective users to evaluate its features before making a subscription commitment.

How customizable is the MakeShift Software?

The platform offers customization options for scheduling rules, shift templates, and notification settings to align with the distinct operational demands of different businesses.

Does MakeShift support multi-location businesses?

Yes, MakeShift can coordinate scheduling and communication across multiple business locations within a single user account, streamlining workforce management at scale.

What reporting capabilities does MakeShift provide?

MakeShift includes reporting features that deliver insights into labor expenses, employee attendance, schedule compliance, and other vital workforce metrics to support management decision-making.

How secure is the data stored on MakeShift?

Data security is addressed through standard measures such as encryption, secure user authentication, and consistent backups to safeguard sensitive employee and organizational information.