15 Best Business Phone Systems for 2025

RingCentral stands out for its remarkable flexibility and mobility, enabling users to place calls, join video conferences, and send messages from any internet-connected device. This cloud-based solution is especially valuable for remote workers and those frequently on the move, as it allows seamless transitions between communication platforms without interruption. Security is another cornerstone of RingCentral, offering strong protections that safeguard sensitive business interactions and ensure compliance. Additionally, its web app enhances convenience by allowing instant access to meetings and essential features directly through a browser, without the need for software installation.

• Cloud-Based Business Phone System
• Interactive Voice Response (IVR)
• Automatic Call Recording
• Business SMS and MMS
• Video Meetings
• Omnichannel Communication
• AI-Powered Virtual Agents and Automation
• Analytics and Reporting

RingCentral MVP offers four plans, starting with Essentials at $19.99 per user per month (annual billing), including core phone features and unlimited US/Canada calls. Standard costs $27.99 and adds unlimited internet fax and popular tool integrations. Premium, priced at $34.99, includes advanced call handling, analytics, and CRM integrations. Ultimate, the top tier at $49.99, provides device status reports and unlimited storage. RingCentral Video has a free Video Pro plan for up to 100 participants, while Video Pro+ costs $11.99 with more features and a larger participant limit. Contact Center pricing requires direct inquiry.

Acumatica stands out as a modern ERP solution designed for organizations seeking flexibility and scalability through its cloud-native architecture, which provides secure access to data and workflows from any internet-enabled device without requiring VPNs or extra hardware. Its pricing model, based on computing resources rather than per-user fees, allows companies to scale effortlessly by adding unlimited users without increasing costs. The platform integrates essential business functions such as finance, inventory, sales, and CRM into a single system, promoting collaboration and reducing information silos across departments. Enhanced by industry-specific features, automation capabilities, and strong cybersecurity measures like multi-factor authentication and encryption, Acumatica supports tailored workflows and real-time analytics to meet diverse business demands.

• Modern User Interface with enhanced personalization
• AI-First Approach with anomaly detection and predictive analytics
• Project-Related Billing Automation
• Cloud-Native Deployment with optional on-premises
• Unlimited User Licensing via resource-based pricing
• Integrated Customer Relationship Management (CRM)
• Real-Time Dashboards & Reporting
• Advanced Security & Compliance including multi-factor authentication

Acumatica’s pricing is customized based on factors like industry edition, user count, transaction volume, and selected features rather than fixed per-user fees. The General Business Edition starts at $6,000 per year, including five user licenses and 1,000 monthly transactions. Mid-sized companies often spend $25,000 or more annually as usage scales. Implementation fees can range from $30,000 to over $100,000 depending on complexity. Licensing options include SaaS subscription, private cloud subscription, and private cloud perpetual, each offering different flexibility and payment structures.

KrispCall emerges as a contact center solution designed to streamline and enhance communication processes. Although the provided source material offers limited details, the overview implies that the product is built to support dynamic and robust customer interactions. Prospective users might appreciate its modern approach to integrating call management into everyday operations while aiming to improve overall efficiency. This introductory glimpse suggests that KrispCall could be a promising contender for businesses seeking innovative contact center software solutions.

• Unified call management communication hub
• Global cost‐effective international calling solution
• Virtual VoIP numbers across countries
• Comprehensive call performance analytics dashboard
• Automated outbound dialing efficiency tool
• Multi-Level interactive voice response system
• Seamless CRM platform integration feature
• Real-time live call monitoring capability

KrispCall offers flexible pricing plans designed for companies of all sizes. The Essential Plan, aimed at small businesses and freelancers, is priced at $15 per user per month and covers fundamental calling and messaging features in a limited five-user setup. The Standard Plan, at $40 per user per month, is tailored for mid-size organizations, offering unlimited user capacity alongside enhanced call and recording functionalities. For large enterprises, the customized Enterprise Plan provides robust support and dedicated management with pricing available on inquiry. Additionally, KrispCall offers a free trial for customers.

Vonage Business Communications emerges as an all-encompassing VoIP solution engineered to meet the multifaceted demands of today’s dynamic workplaces, combining ease of use with extensive functionality. Its platform is crafted to facilitate seamless connectivity among teams, streamlining collaboration across both remote and onsite settings with an adaptable framework. The solution embodies a modern approach to business communication by integrating innovative features that support diverse operational requirements while ensuring robust performance and reliability. Prospective users exploring VoIP provider options are likely to appreciate this flexible and scalable tool as it delivers a comprehensive communication experience tailored to evolving business environments.

• High-quality reliable internet phone calls
• Crystal-clear seamless high-definition video calls
• Instant real-time team messaging conversations
• Integrated unified communications for collaboration
• Smart CRM integrations boosting efficiency
• Advanced call analytics monitoring system
• Secure call recording for compliance
• Mobile app enabling productivity anywhere

Vonage Business Communications pricing includes three plans to suit diverse business needs. The Mobile plan costs $14.99 per user monthly, delivering unlimited domestic calling, SMS/MMS messaging, and app support. The Premium plan at $24.99 per user monthly adds unlimited video meetings, a virtual receptionist, and essential app integration. For even greater capability, the Advanced plan at $39.99 per user monthly enhances Premium with call recording, voicemail transcription, call groups, and single sign-on. Additional add-ons and international calling fees may apply for specific features. Each plan offers scalable, user-friendly communication options.

Nextiva overview

The provided source leaves us with only a placeholder for an overview, limiting our insight into the product’s core characteristics and benefits. With an absence of detailed information, prospective customers are encouraged to seek further clarification directly from Nextiva’s resources when evaluating its suitability for VoIP needs. Although we lack specific facts in the source, this initial mention hints at Nextiva’s potential role in streamlining communication solutions for businesses. In the ever-evolving landscape of VoIP providers, a deeper dive into Nextiva’s features would be essential to fully understand what it might offer to improve and empower modern communication systems.

• Nextiva HD VoIP Phone Service
• Unlimited Calling across North America
• Video Conferencing for Virtual Meetings
• Voicemail Transcription for Missed Calls
• Auto Attendant Directs Incoming Calls
• Call Recording for Training Compliance
• Mobile App for Communication Management
• Call Analytics Provides Performance Insights

Nextiva delivers flexible pricing tailored for VoIP needs. Digital, starting at $20 per user monthly, suits startups with digital sales and service. Core, at $30 per user, expands offerings to voice and video functionalities. The Engage plan, $40 per agent, adds chatbots and call centre support, while the Power Suite, $60 per agent, emphasizes advanced IVR and routing capabilities. For comprehensive contact center operations, Essential, Professional, and Premium plans, at $129, $159, and $199 per agent respectively, provide robust analytics and omnichannel excellence. A free trial is available. Explore today.

Ooma Office is presented as a communications solution designed to streamline business calling and simplify everyday connectivity for organizations. Its architecture aims to merge reliability with ease of use, enabling companies to manage calls more efficiently and maintain robust communication channels. The platform is crafted to support businesses seeking a unified approach to voice management, aligning with the evolving demands of modern, agile workplaces. Overall, Ooma Office positions itself as a potential asset for those in search of a dependable VoIP solution that marries functionality with intuitive operation.

• Unlimited Domestic Calling across regions
• Intelligent Virtual Receptionist for calls
• Multi-site Support for branch connectivity
• Seamless Conference Calling for meetings
• Integrated CRM Compatibility enhancing workflows
• Robust Call Analytics for performance
• Efficient Call Queues managing volume
• Reliable Text Messaging for alerts

Ooma Office provides two monthly subscription options designed for small to medium-sized businesses. The standard plan costs $19.95 per user, offering over 35 features including unlimited calling across North America, a virtual receptionist, mobile app capabilities, and standard call management functions. For enhanced functionality, Ooma Office Pro is priced at $24.95 per user and adds video conferencing, desktop integration, voicemail transcription, call recording, and heightened security among its offerings. Both plans operate without contracts, empowering businesses to adopt flexible, scalable and comprehensive communication solutions effortlessly. This pricing structure ensures affordability.

Freshdesk Contact Center is presented as a comprehensive solution for businesses exploring modern contact center software options. It promises an integrated platform intended to streamline customer interactions and simplify the management of various communication channels. For prospective customers evaluating their support solutions, the design suggests a blend of intuitive navigation and scalable features, potentially outlining a dynamic approach to modern customer service needs. Overall, the overview positions Freshdesk Contact Center as a candidate worth considering when seeking a robust and efficient contact center experience.

• Robust Worldwide Voice Calling Capabilities
• Touch-Tone and Speech-Enabled IVR System
• Comprehensive End-to-End Call Lifecycle Management
• Intelligent Session Routing and Queuing
• Automated Outbound Auto Dialer System
• Insightful Customizable Reporting and Dashboards
• Freddy AI-Powered Automated Agent Workflows
• Dedicated Mobile Application for On-The-Go

Freshdesk Contact Center offers four plans with streamlined per-user monthly billing and annual payment options. The Free plan, costing $0/user/month, covers initial small-team needs with essential call features. For growing teams, the Growth plan at $15/user/month adds enhanced call management and reporting. The Pro plan at $39/user/month provides advanced call handling, metrics, IVR, and automation, while the Enterprise plan at $69/user/month delivers comprehensive enterprise-grade support and robust omnichannel routing features. Additionally, a 14-day free trial gives users full access to evaluate all functionalities. Explore pricing details and trial option today.

JustCall is presented as a contact center solution aimed at streamlining interactions between support teams and customers. The platform promises to centralize communication efforts into a cohesive workflow, potentially simplifying the customer service process. Its design is geared toward easing the management of daily contact center operations, ensuring that teams can focus on delivering outstanding service.

• Efficient Human-like AI Voice Agent
• Robust Cloud Phone System Solution
• Standard IVR (Interactive Voice Response)
• Efficient Call Forwarding Routing Feature
• Smart Automated Call Distribution System
• Real-time Live Call Monitoring Tool
• Comprehensive Advanced Analytics Performance Dashboard
• Seamless CRM Integrations with Platforms

For businesses seeking tailored contact center software, JustCall offers distinct pricing tiers. Essentials begins at $19 per user, providing inbound and outbound calls, SMS and basic analytics. The Team plan at $29 per user adds AI transcriptions, integrations, and call queues. At $49 per user, both Pro and Team Plus introduce advanced analytics, Sales Dialers, and coaching features. Pro Plus at $89 offers multi-channel AI scoring. For even more sophisticated needs, Business and Business Plus require direct consultation for tailored packages, all supported by a 14-day free trial for evaluation.

Aircall emerges as a tailored solution for businesses exploring contact center software, crafted to streamline communication across teams. Its design promises to simplify the orchestration of customer interactions, with an architecture intended to support both rapid scaling and seamless integration into existing workflows. The platform’s flexibility and modern approach suggest an offering that meets the evolving demands of today’s customer service environments while continuing to adapt to diverse organizational needs. Overall, Aircall is positioned as a compelling option for those seeking a robust, cloud-based tool to enhance their contact center operations.

• Provisioned Toll-Free and International Numbers
• Efficient Interactive Voice Response (IVR)
• Intelligent Call Routing and Queuing
• Real-Time Call Recording with Pause
• Powerful CRM Integrations for Agents
• Shared Inbox and Call Tagging
• Comprehensive Analytics and Reporting Tools
• Virtual Call Center, Mobile Access

Aircall’s pricing structure is designed to scale with your business needs. The Essentials plan starts at $30 per user per month with annual billing and a minimum of three users, offering core communication tools for smaller teams. In contrast, the Professional plan at $50 per user per month builds on these features with advanced analytics, dedicated support, and enhanced outbound capabilities. For larger enterprises, a Custom plan with tailored pricing and additional functions is available. Extra fees apply for phone numbers and AI features, ensuring precise cost control based on usage.

8×8 is a cloud-based platform engineered to integrate voice, video conferencing, chat, and contact center functionalities into one cohesive system, making it an appealing solution for organizations eager to consolidate their communications into a single, streamlined environment. Its inherent scalability enables businesses—from budding startups to expansive enterprises—to adapt seamlessly to evolving demands without the hassle of juggling multiple software solutions. Offering local phone numbers across numerous countries, 8×8 fortifies global connectivity while simultaneously upholding rigorous security standards through advanced encryption and adherence to crucial compliance requirements like GDPR and HIPAA. Complemented by an intuitive user interface and robust customer support, this platform emerges as an enticing option for prospective customers seeking a versatile and secure communications solution.

• Unified Communications Platform
• High-Quality Innovative Voice Calling and Management Features
• Crystal-Clear HD Video Conferencing and Collaboration Tools
• Instant Real-Time Team Messaging
• Advanced Contact Center Solutions
• Seamless Business Application Integrations
• Intelligent AI-Powered Communication and Transcription Tools
• Robust Security and Compliance Standards

8x8 pricing structures offer flexible solutions for business communications. The X2 plan ($24 per user monthly) delivers essential voice, video, and chat tools across 14 countries. At $44 per user monthly, the X4 plan expands calling capabilities to 48 nations and provides operator support. With advanced call center analytics and routing, the X6 plan costs $85 monthly. The X7 plan at $110 monthly adds omnichannel integrations, while the X8 plan ($140 per user monthly) includes premium analytics and quality management. No free trial is provided; custom quotes are available today.

Cisco Unified Communications Manager (CallManager) streamlines business communications by integrating voice, video, and messaging into one unified platform, reducing the need to juggle multiple applications. This consolidation not only simplifies the technology environment but can also cut Total Cost of Ownership by up to 56%, making it a cost-effective choice for organizations. With robust call management capabilities and a mobile app that supports remote workforces, CUCM ensures seamless connectivity and enhanced productivity across locations. Additionally, it offers strong security compliance and valuable analytics, while its compatibility with major third-party services broadens its functionality for diverse business needs.

• IP Telephony for VoIP calls
• Video Conferencing for remote meetings
• Unified Messaging consolidates all messages
• Mobility Support for mobile access
• Call Routing via pre-set criteria
• High Availability with redundancy clustering
• Security Features with encryption protocols
• Seamless Integration with Cisco Applications

Cisco Unified Communications Manager provides a flexible pricing model centered on user counts. The Basic plan charges $135 per user under 1K, with lower rates of $110 and $105 for medium and large organizations, delivering essential communication capabilities. The Enhanced plan, featuring advanced functionalities, starts at $230 per user and offers discounted fees as deployments grow. The Essential plan offers a budget-friendly option at $44, $25, and $20 per user based on company size. Migration and upgrade licenses simplify transitions using fixed per-user fees, ensuring clarity and strong cost control.

Acefone emerges as a VoIP solution designed with modern communication demands in mind, aiming to streamline voice connectivity for businesses. While the specific functionality details are not extensively outlined, the available information hints at a platform structured to support robust and efficient communication. Prospective customers seeking a reliable software solution may appreciate how Acefone appears to balance innovation with dependable performance. In a dynamic market, its focus on facilitating seamless voice interactions positions it as a potentially valuable asset for VoIP providers.

• Automatic Call Distribution (ACD) Routing
• Click to Call Seamless Connectivity
• Warm Transfer with Caller Context
• Ring Groups Enable Simultaneous Reception
• Call Conferencing Fosters Multi-party Collaboration
• Voicemail to Email Message Delivery
• Real-Time Call Monitoring Ensures Quality
• Integration Capabilities with CRM Platforms

Acefone offers flexible pricing plans built around business needs. Their Business Phone System is available in a Business plan ($14.99 per user/month, minimum three users) featuring local US numbers, unlimited calls and SMS, voicemail to email, and 24x7 support, while the Premium plan adds dedicated management, call recording, custom integrations, and priority support for $16.99 per user/month. Toll-Free numbers and minute bundles come with fixed fees. For the Interactions Hub and Contact Center Studio solutions, pricing begins around ₹1,199 per seat with enhanced options based on feature tiers.

Comcast Business VoIP presents a versatile communication solution designed to keep teams seamlessly connected, no matter where they are. Its Be Anywhere feature enables users to link multiple network locations, including mobile devices, as extensions, enhancing flexibility with options like simultaneous and sequential ring patterns. Beyond connectivity, the service offers high-quality calls with HD audio on specific plans and integrates smoothly with other Comcast services such as internet and television, simplifying business management. Additionally, comprehensive 24/7 support and expert installation assistance ensure a hassle-free setup and ongoing reliability for users.

• Superior High Definition Voice Quality
• Comprehensive Unlimited Domestic Calling Plans
• Flexible Call Forwarding for Mobility
• Seamless Efficient Multi-Party Conference Calling
• Reliable Enhanced 911 Emergency Service
• Seamless Integration with CRM Systems
• Insightful Call Analytics and Reporting
• Robust Security and Data Protection

Comcast VoIP pricing emphasizes simplicity and variety. The core Xfinity Voice plan stands at $30 monthly, offering unlimited nationwide calling without long contracts, though taxes and equipment fees are extra. Bundled options commence at $45/month, combining high-speed internet with voice services. More premium packages scale with faster speeds and enhanced TV channel selections, with prices reaching up to $194.60/month. The monthly fees represent straightforward pricing, independent of usage tiers, while an additional equipment fee of $15 may apply. Review detailed bundle offerings when evaluating your specific needs.

GoTo distinguishes itself with an exceptionally user-friendly interface that simplifies navigation for both beginners and seasoned users, ensuring that teams and organizations can adopt the software with minimal friction and maximum efficiency. With an integrated suite of features—including video conferencing, screen sharing, and webinar functionalities—GoTo dismantles geographical barriers, offering a versatile solution that scales seamlessly from small groups to large enterprises. Emphasizing top-notch security measures such as end-to-end encryption and multi-factor authentication, along with comprehensive customer support and rich instructional resources, GoTo empowers users to fully leverage its capabilities for enhanced remote collaboration and communication.

• Ultra-Secure Encrypted Virtual Meeting Access
• Intuitive Easy User-Friendly Meeting Interface
• Effortless Browser-Based Access for Meetings
• Dynamic Real-Time Screen Sharing Capability
• Reliable On-Demand Meeting Recording Feature
• Robust Participant Management and Controls
• Comprehensive Mobile Support for Users
• High-Definition Superior Video Conferencing Experience

GoTo Resolve presents three pricing plans designed with versatility in mind. The Standard plan provides a one-agent approach with support for 25 endpoints, unlimited remote sessions, and essential tools like file transfer and session recording. Upgrading to the Premium plan introduces enhanced session management and collaboration tools while preserving the core offerings. The Remote Support Plus plan expands capacity with unlimited agents and 100 endpoints, including advanced monitoring features and automation capabilities. Users may begin a free trial without a credit card, though final pricing details require contacting sales directly.

Lightspeed Voice Quantum represents a dynamic synthesis of advanced communication tools seamlessly integrated with powerful sales automation capabilities, allowing businesses to shift their focus from routine administrative tasks to engaging directly with clients. Its plug-and-play configuration and inherent scalability empower organizations to effortlessly adjust their phone line capacity—whether scaling up during growth spurts or downsizing amid seasonal changes—without the necessity of advanced technical training. Furthermore, the platform offers robust analytics and detailed reporting, unearthing valuable insights into call performance and customer interactions that refine sales tactics and enhance client satisfaction. With dedicated U.S.-based support and adherence to industry compliance, Lightspeed Voice Quantum is engineered to drive optimal operational efficiency while ensuring that every customer inquiry is expertly managed.

• Robust Fully Featured Communications Platform
• Effortless Seamless Multi-Location Support Integration
• Optimized Call Magnet for Efficiency
• Ultimate Remote Work Capability Experience
• Automated Call Recording for Compliance
• Actionable Detailed Reporting Analytics Tools
• Streamlined Automated Sales Workflow Management
• Comprehensive Dedicated U.S.-Based Support Team

Lightspeed Voice Quantum does not publish explicit pricing details. For businesses evaluating unified communications software, this means that subscription costs vary based on specific requirements and the number of users. Rather than a one-size-fits-all pricing model, Lightspeed Voice tailors proposals to each organization’s needs. Prospective customers seeking clarity on cost structures should directly fill out the online inquiry form or call the toll-free number provided. Although no free trial is mentioned, engaging with Lightspeed Voice may reveal promotional options. Please inquire today.

• Comprehensive Call Management and Control
• Robust Global Audio Conferencing Capability
• Seamless Video Meetings and Collaboration
• Integrated Voicemail with Transcription Support
• Efficient Auto Attendant Call Routing
• Direct Routing with SBC Integration
• Unified Microsoft 365 Application Integration
• Robust Security and Compliance Features

Microsoft Teams Phone offers diverse pricing plans designed to meet varying business needs. The Teams Phone Standard costs $8 per user per month, providing Teams features without included calling minutes, so a separate plan is needed for external calls. For outbound use, the Pay-as-You-Go option is competitively priced at $11 monthly, letting users pay for minutes as used. Businesses with predictable calling may choose the $15 plan which includes 3,000 domestic minutes, while the $32 plan adds international minutes, facilitating global communication. Each plan requires a stand-alone Microsoft Teams subscription.