Best Customers.ai Alternatives & Competitors for 2025

Glip stands out as a versatile collaboration platform designed to streamline teamwork through its all-in-one approach, merging messaging, task management, calendars, file sharing, and video conferencing within a single application. Its generous free plan supports unlimited chat, storage, and guest users, along with 500 minutes of shared video calls, making it an attractive choice for organizations of varying sizes without upfront costs. The platform’s real-time communication capabilities ensure team members can connect seamlessly from any device, promoting productivity across remote or distributed groups. For those needing more sophisticated options, the affordable Standard plan enhances video conferencing time and administrative controls, catering to more complex business requirements.

• Real-Time Team Messaging
• Integrated Video Meetings with Screen Sharing
• Task Management within Conversations
• File Sharing and Unlimited Cloud Storage
• Shared Calendars and Calendar Integration
• Guest Access with Role-Based Permissions
• Universal Search across Messages, Files, and Tasks
• Mobile and Desktop Applications for Cross-Platform Use

Glip offers two main pricing options: a Free plan at no cost per member monthly that includes unlimited posts, storage, integrations, guest users, teams, and 500 minutes of shared video chat, along with essential features like task management and 24/7 support. The Standard plan costs $5 per user each month and doubles video chat minutes to 1,000 per user, adds advanced admin controls, compliance exports, data retention policies, and provides priority support around the clock.

Monday.com is a highly adaptable platform designed to streamline work and project management for teams of various sizes. Its user-friendly, visually organized interface, enhanced by color-coded elements, allows users to navigate effortlessly without needing technical skills. With over 200 ready-made templates and a straightforward drag-and-drop system, teams can quickly set up workflows and begin managing tasks efficiently. Additionally, its powerful dashboard builder and no-code automation tools help users visualize data clearly and eliminate repetitive processes, boosting overall productivity.

• Visual Board Structure
• Customizable Columns
• Multiple Board Views
• Automations
• Integrations
• Dashboards and Reporting
• Time Tracking
• Mobile App Support

monday.com offers a Free Plan for up to two users at no cost, ideal for individuals or small teams. The Basic Plan costs $12 per seat monthly and includes unlimited boards and prioritized support. The Standard Plan at $17 per seat monthly adds timeline and calendar views, guest access, and automation limits of 250 actions. The Pro Plan, $28 per seat monthly, significantly increases automation and integrations to 25,000 actions and introduces private boards and enhanced analytics. Enterprise pricing is custom and includes advanced security and premium support. A 14-day free trial of Pro is available.

GoTo Meeting offers a highly intuitive interface that simplifies the process of starting or joining virtual meetings, making it accessible for both hosts and participants. Its robust platform supports crystal-clear audio and video quality, accommodating up to 250 attendees without compromising performance, which suits a variety of business sizes. The software includes useful features such as screen sharing, interactive drawing tools, and virtual whiteboards that enhance communication, alongside smart transcription and note-taking capabilities to boost meeting productivity. Additionally, GoTo Meeting prioritizes security through encrypted, password-protected sessions and ensures broad device compatibility, allowing seamless collaboration across smartphones, tablets, and desktops.

• HD Video Conferencing
• Screen Sharing
• Drawing Tools
• Keyboard and Mouse Sharing
• One-Click Meetings
• Breakout Rooms
• Cloud Recording
• End-to-End Encryption

GoTo Meeting offers two annual subscription plans starting with the Professional Plan at $12 per organizer per month, allowing up to 150 participants. It includes unlimited video and audio meetings without time limits, plus screen sharing and chat. The Business Plan costs $16 monthly per organizer and supports up to 250 participants, adding meeting lock, free recording, and transcripts. Both plans include optional add-ons like toll-free numbers and GoTo Webinar. A 14-day free trial provides full feature access without payment details, ideal for testing before committing.

Hiver revolutionizes email management by converting it into an effective customer support platform without the need for additional software. Its standout feature is the seamless collaboration it fosters, allowing teams to easily assign and delegate emails, effectively transforming ordinary inboxes into dynamic ticketing systems. Automation plays a crucial role in boosting productivity, with some businesses experiencing efficiency improvements of up to 250% by automating routine tasks such as ticket distribution. Additionally, Hiver offers comprehensive ticket tracking and strong SLA management, ensuring timely responses and enhancing overall service quality.

• Omnichannel Shared Inbox consolidates multiple channels.
• Live Chat with AI delivers real‑time engagement.
• Customer Portal empowers self‑service.
• Ticketing System streamlines issue resolution.
• AI Copilot supports agent responses.
• Automations optimize workflow efficiency.
• Integrations connect 100+ applications.
• Analytics and Reporting visualize performance.

Hiver’s pricing structure caters to varying business needs using flexible subscription plans. The Free plan offers essential email management features for users starting out. The Lite option ($19 per user monthly) grants extended shared inbox and multi-channel support, while the Growth plan ($29 per user monthly) builds on these features with advanced analytics and reporting. The Pro plan ($49 per user monthly) expands capabilities with AI tools and custom reports. For large-scale operations, the Elite plan is available upon inquiry, and a 7-day free trial of Elite features is offered.

Speakap delivers an integrated digital solution designed to streamline internal communication within organizations. The platform offers a centralized space for sharing updates, news, and essential resources, aimed at promoting a connected and engaged workforce. Its design emphasizes ease of use while supporting a dynamic exchange of ideas that can adapt to the evolving needs of modern businesses. Overall, Speakap positions itself as a compelling option for enterprises seeking to enhance collaboration and strengthen employee in-house networks.

• Extensive Customization and Branding Options
• Comprehensive User and Role Management
• Mobile-First Access for Employee Connectivity
• Dynamic News Feed for Updates
• Instant Real-Time Notifications Across Devices
• Employee Generated Content for Engagement
• Hypertargeted Communication for Relevant Messaging
• Integrated Learning Tools for Onboarding

Speakap’s pricing structure is intentionally opaque to encourage direct dialogue with potential clients. The mid-market plan’s cost remains undisclosed and requires contacting Speakap for a personalized quote, though it reportedly exceeds average Employee Intranet software prices by 37%. This premium pricing might correlate with specialized features, though specifics remain unclear. Additionally, the platform offers a free demo, enabling prospective users to evaluate its capabilities firsthand. Overall, Speakap’s pricing information is best obtained through direct inquiry, ensuring tailored solutions and detailed insights that align with each organization’s unique communication needs globally.

ClickUp is introduced as a project management solution crafted to simplify team coordination and streamline workflow processes. The available overview hints at a platform that brings together various elements of project management into an integrated interface, potentially supporting task organization and team collaboration. Although the details remain minimal, the initial impression is that ClickUp may offer a flexible framework adaptable to different project needs, aligning well with customers looking for an all-in-one project management tool. This brief insight lays the groundwork for a deeper exploration of how ClickUp might serve as a strategic resource for modern teams.

• Comprehensive Task Management and Organization
• Customizable Views to Fit Workflow
• Manage Dependencies Across Complex Projects
• Efficient Automations Reducing Manual Tasks
• Integrated Time Tracking for Efficiency
• Real-time Collaboration Enhancing Effective Teamwork
• Insightful Reporting and Custom Dashboards
• Seamless Integrations Connecting Essential Tools

ClickUp offers diverse pricing options catering to individuals and large teams. The Free plan provides essential collaborative features at no cost, appealing to small teams. For expanded functionalities, the Unlimited plan costs $7 per user monthly, while the Business plan at $12 per user elevates performance with additional tracking and automation tools. The Business Plus plan, priced at $19 per user per month, further enhances customization and admin controls. For comprehensive enterprise needs, pricing details are available upon contact, ensuring scalability and tailored solutions for growing organizations. Expert support available.

ConnectWise ScreenConnect is designed to streamline remote support for IT professionals by enabling instant connections that minimize downtime and eliminate delays during assistance sessions. Its unattended access feature is particularly valuable, allowing technicians to manage devices remotely outside regular hours without interrupting users. The platform includes powerful tools such as session recording, secure file transfers, and a "Backstage" mode that lets support staff access system management functions discreetly. Additionally, ScreenConnect integrates smoothly with other ConnectWise products and offers customizable branding, ensuring a cohesive and professional support experience.

• Backstage Mode
• Unattended Access
• Wake-on-LAN
• Agent-free Connectivity
• Multi-device Compatibility
• AES-256 Encryption
• Multi-Factor Authentication (MFA)
• Drag and Drop File Transfer

ConnectWise ScreenConnect offers three main remote support plans billed annually. The One Plan costs $324 and includes basic features like single license use, multi-monitor support, and file transfer. The Standard Plan, priced at $504, supports multiple technicians with added capabilities like session recording and remote command line. The Premium Plan, at $624, enhances the Standard Plan with advanced features for comprehensive support. For unattended access, pricing ranges from $30 to $1,250 monthly, scaling by the number of agents. A 14-day free trial is available for evaluation.

Zoho Projects overview: The provided source material does not supply detailed information, which makes it challenging to outline a comprehensive picture of the product. Nonetheless, one can infer that Zoho Projects is positioned as a solution within the project management software category, aimed at streamlining workflows and enhancing team collaboration. While the source lacks specifics regarding features, benefits, or user experiences, the limited context suggests that the tool is intended to address the dynamic needs of modern project management environments. In the absence of further details, prospective customers might look for additional, richer information before making a fully informed decision.

• Powerful Task Management and Scheduling
• Intuitive Gantt Chart Timeline View
• Interactive Kanban Board Workflow System
• Accurate Time Tracking and Logging
• In-depth Reporting and Analytics Tools
• Customizable Dashboards for Project Overview
• Robust Collaboration and Communication Features
• Mobile Application for On-the-go Management

Zoho Projects pricing caters to various needs with three distinct plans. The free option supports up to three users and two projects, offering essential task tracking and a mobile-friendly Gantt chart viewer. For a modest fee, the Premium plan charges $4 per user monthly (annual billing), extending functionality to up to 50 users with unlimited projects and enhanced task automation and tracking features that streamline project management. Meanwhile, the Enterprise plan, at $9 per user monthly (annually), provides unlimited usage and advanced customization options, ensuring robust control over complex projects.

Wrike emerges in the realm of project collaboration software as a solution designed with teams in mind, promising an environment that supports streamlined coordination and efficient project management. Although the available source details remain sparse, Wrike's brief positioning hints at an underlying framework aimed at optimizing collaborative workflows for varying project scales. Its general profile suggests that it caters to teams seeking a central hub for managing project tasks and enhancing communication. For prospective customers exploring project collaboration options, Wrike presents itself as a candidate worthy of further investigation to clarify its full range of capabilities.

• Task Management for effective teams
• Robust Project Planning with Kanban
• Collaboration Tools via shared workspaces
• Real-Time Reporting for instant visibility
• Mobile Access for on-the-go teams
• Integrations with over 400 applications
• Automation to streamline repetitive tasks
• Custom Dashboards for key insights

Wrike offers flexible pricing plans. The Free Plan is ideal for small teams with a simple task list at zero cost. The Team Plan, priced at $10 per user monthly, delivers unlimited projects and effective Gantt charts. At $24.80 per user monthly, the Business Plan extends features with nested projects and advanced reporting. The Enterprise and Pinnacle Plans require direct inquiries, offering superior security and management capabilities designed for large organizations. Experience all premium functionalities risk-free with a 14-day trial that does not require a credit card. Contact vendor.

Punchlist is a cloud-based collaboration and feedback tool designed to streamline project reviews and approvals for creative professionals, agencies, designers, architects, and construction teams. It enables users to annotate websites, images, PDFs, and videos directly, facilitating clear communication and efficient project management. With features like real-time commenting, task assignment, and integration with popular project management tools, Punchlist simplifies the feedback process, reduces miscommunication, and accelerates project timelines. Its user-friendly interface requires no installation, allowing clients and stakeholders to participate seamlessly through shared links.

• Visual Annotations
• Task Assignment and Tracking
• Real-Time Collaboration
• Integration with Project Management Tools
• Guest Access without Account Requirement
• Mobile and Tablet Compatibility
• Customizable Workspaces
• Automated Notifications and Reminders
• Secure File Sharing

Free Plan: $0/month. Includes unlimited projects with a limit of 25 comments per project.

Solo Plan: $9/month. Designed for individual users, offering unlimited feedback on unlimited projects, password-protected projects, and additional features beyond the Free Plan.

Team Plan: $99/month. Suitable for teams, providing 5 seats, unlimited projects, and advanced collaboration features.

Enterprise Plan: Custom pricing. Tailored solutions for larger organizations with specific requirements.