Best C2 ITSM Alternatives & Competitors for 2025
Co-Founder and Chief Data Scientist
Read more about monday
Monday.com is a highly adaptable platform designed to streamline work and project management for teams of various sizes. Its user-friendly, visually organized interface, enhanced by color-coded elements, allows users to navigate effortlessly without needing technical skills. With over 200 ready-made templates and a straightforward drag-and-drop system, teams can quickly set up workflows and begin managing tasks efficiently. Additionally, its powerful dashboard builder and no-code automation tools help users visualize data clearly and eliminate repetitive processes, boosting overall productivity.
Key Features of monday
- Visual Board Structure
- Customizable Columns
- Multiple Board Views
- Automations
- Integrations
- Dashboards and Reporting
- Time Tracking
- Mobile App Support
Price of monday
monday.com offers a Free Plan for up to two users at no cost, ideal for individuals or small teams. The Basic Plan costs $12 per seat monthly and includes unlimited boards and prioritized support. The Standard Plan at $17 per seat monthly adds timeline and calendar views, guest access, and automation limits of 250 actions. The Pro Plan, $28 per seat monthly, significantly increases automation and integrations to 25,000 actions and introduces private boards and enhanced analytics. Enterprise pricing is custom and includes advanced security and premium support. A 14-day free trial of Pro is available.
Read more about Filecamp
Filecamp appears as an entrant in the digital asset management space, seemingly focused on centralizing and organizing digital files for teams with creative, collaborative needs. Although the source details are sparse, one can infer that Filecamp is positioned to help businesses streamline the handling and secure sharing of their digital assets. Its mention in this context suggests a tool designed to accommodate modern workflows, offering a potentially intuitive solution for managing various file types. Prospective customers exploring digital asset management software might find that Filecamp’s approach aligns with the goal of efficient, organized, and secure digital content management.
Key Features of Filecamp
- Granular File Access Control and Permissions
- Customizable Branding and White Labeling
- Advanced Metadata Management and Tagging
- Powerful Asset Search Functionality
- Robust Version Control and File History Tracking
- Real-time Online Commenting and Collaboration Tools
- Secure HTTPS File Transfers and Data Integrity
Price of Filecamp
Filecamp offers pricing plans designed to meet a range of digital asset management needs. The Basic plan costs $29 per month and provides 20GB storage, unlimited users and free bandwidth for growing businesses. The Advanced plan is $59 monthly and offers creative control with 50GB storage, custom themes, and auto tags. The Professional plan at $89 per month enhances collaboration and approval processes through advanced tools and 100GB storage. A 30-day free trial allows users to explore full functionalities before committing for digital asset managers. Pricing plans suit diverse companies.
Pics.io
4.5 / 5
Read more about Pics.io
PICS.IO emerges as a dynamic entry in the realm of digital asset management software, designed to streamline the intricate process of organizing, retrieving, and safeguarding valuable digital content. It presents a robust framework that promises to simplify asset curation and enhance operational efficiencies, offering a solution that appeals to businesses looking to optimize management of complex digital repositories. While its features hint at a thoughtful blend of innovation and practicality, potential users will find that its structured yet flexible approach caters to a diverse range of asset management needs. Overall, the platform underscores a commitment to delivering a comprehensive and agile solution for modern digital asset challenges.
Key Features of Pics.io
- Seamless Import/Export and Synchronization
- User-Centric, Intuitive Organizational Interface Options
- Advanced Search and Metadata Extraction
- Instant File Preview Across Formats
- Robust File Transformation and Versioning
- Efficient Workflow and Access Management
- Seamless Third-Party Integration Capabilities
- Full Mobile-Optimized and Desktop Compatibility
Price of Pics.io
PICS.IO offers a tiered pricing model balancing features and cost. The Solo plan starts at $50 per month, ideal for frrelancers or small teams, with additional users at $18 monthly. For growing groups, the Micro plan is available for $150 monthly ($1,620 annually) supporting up to 10 users and enhanced features. The Small plan, at $600 monthly ($6,480 annually), scales to 50 users and sites, followed by the Medium plan at $1,100 monthly for 100 users. Enterprise pricing is custom, and a 7-day free trial is available.
Uploadcare
4.5 / 5
Read more about Uploadcare
Uploadcare stands out as a powerful solution for managing and delivering files efficiently, boasting a highly intuitive HTML5 uploader that integrates effortlessly with major JavaScript frameworks and offers extensive branding customization. Its all-encompassing toolkit supports the entire file lifecycle, from upload and validation to storage, transformation, and global distribution, with capabilities such as batch uploading, automatic compression, and support for very large files up to 5TB. Leveraging an advanced CDN with over 325,000 nodes across 135 countries, Uploadcare ensures rapid, low-latency file delivery worldwide. Enhanced by real-time image manipulation and rigorous security features—including malware scanning and strict file type restrictions—the platform provides a flexible, secure environment that adapts well to varied development workflows.
Key Features of Uploadcare
- Comprehensive file uploading up to 5TB
- Multiple source integrations including social media and cloud storage
- Instant uploads with real-time progress indicators
- Mobile-ready, responsive HTML5 uploader
- Real-time image and video optimization
- On-the-fly media transformations via API
- Advanced object, face, and background detection
- Global CDN with immediate file availability
Price of Uploadcare
Uploadcare offers a free Demo Plan suitable for passion projects and simple websites, allowing up to 10,000 operations monthly with a 10 MB max file size per upload. This plan includes access to the uploading widget, API, basic image transformations, CDN delivery, signed uploads, and webhooks. Paid plans start at $20 per month, with pricing based on the volume and type of API operations such as uploading, image optimization, and video processing. Custom plans are available for higher usage, but specific details require direct contact with Uploadcare.
Read more about Wrike
Wrike emerges in the realm of project collaboration software as a solution designed with teams in mind, promising an environment that supports streamlined coordination and efficient project management. Although the available source details remain sparse, Wrike's brief positioning hints at an underlying framework aimed at optimizing collaborative workflows for varying project scales. Its general profile suggests that it caters to teams seeking a central hub for managing project tasks and enhancing communication. For prospective customers exploring project collaboration options, Wrike presents itself as a candidate worthy of further investigation to clarify its full range of capabilities.
Key Features of Wrike
- Task Management for effective teams
- Robust Project Planning with Kanban
- Collaboration Tools via shared workspaces
- Real-Time Reporting for instant visibility
- Mobile Access for on-the-go teams
- Integrations with over 400 applications
- Automation to streamline repetitive tasks
- Custom Dashboards for key insights
Price of Wrike
Wrike offers flexible pricing plans. The Free Plan is ideal for small teams with a simple task list at zero cost. The Team Plan, priced at $10 per user monthly, delivers unlimited projects and effective Gantt charts. At $24.80 per user monthly, the Business Plan extends features with nested projects and advanced reporting. The Enterprise and Pinnacle Plans require direct inquiries, offering superior security and management capabilities designed for large organizations. Experience all premium functionalities risk-free with a 14-day trial that does not require a credit card. Contact vendor.
MMSoft Pulseway
4.65 / 5
Read more about MMSoft Pulseway
MMSoft Pulseway offers a compelling blend of top-tier remote management capabilities and robust security features that are attractive to organizations seeking efficient IT oversight. Its intuitive mobile client empowers IT administrators to address critical issues from virtually anywhere, ensuring smooth navigation even for those whose technical expertise is moderate. Enhanced by two-factor authentication and seamless connectivity to both cloud and on-premises infrastructures, the platform facilitates agile and secure management of diverse environments. Additionally, the inclusion of a full-featured iPad app extends its operational flexibility, making it a standout option for those in pursuit of a comprehensive IT management solution.
Key Features of MMSoft Pulseway
- Real-Time Systems Monitoring and Alerting
- Mobile Remote Control Access Platform
- Automated Patch Management and Updates
- Efficient IT Task Automation System
- Comprehensive Network Performance Monitoring Tools
- Customizable Interactive Visual Dashboards Display
- Enhanced Two-Factor Authentication Security Measures
- API Integration with Third-Party Services
Price of MMSoft Pulseway
MMSoft Pulseway pricing offers flexible plans tailored for growing companies managing various endpoints and devices. Prices start at €0 per month; users benefit from pay-as-you-go options or longer-term plans with volume discounts. Mobile Device Management begins at €0 for up to 20 devices. Security add-ons—3rd Party Patching, Ransomware Detection, and Endpoint Protection—also start at €0 per month for 20 devices, offering essential safeguards. Additionally, an advanced onboarding session is available for a one-time fee of €149, and a free trial lets you explore the solution firsthand.
Read more about UpKeep
UpKeep offers a straightforward solution tailored to organizations seeking to optimize their maintenance processes through CMMS software. Its design emphasizes ease of use while aiming to streamline maintenance tasks and asset management. For businesses evaluating modern maintenance management systems, UpKeep presents itself as an option worth considering to meet evolving operational demands. Overall, it strives to blend functionality with simplicity to help companies keep their maintenance operations running smoothly.
Key Features of UpKeep
- UpKeep Work Order Management System
- Automated Preventive Maintenance Scheduling Tool
- Data-Driven Predictive Maintenance Insights Module
- Mobile CMMS Application for Technicians
- Customizable Reporting Dashboards Interface Suite
- Intelligent Workflow Automation Engine Tool
- Advanced Planning and Scheduling Tools
- Integrated Materials Management Tracking System
Price of UpKeep
UpKeep offers multiple pricing plans that cater to maintenance and operations teams efficiently. The Lite plan at $20.00/user monthly provides essential asset tracking and preventive maintenance management. The Starter plan at $45.00/user monthly expands visibility with inventory management, custom checklists, and manpower tracking. For more advanced analytics and data-driven insights, the Professional plan is available at $75.00/user monthly. Larger organizations can opt for the Business Plus plan, with pricing upon contact. A free trial across all plans lets businesses explore robust features without upfront costs. Experience flexible, scalable solutions.
GoCodes Asset Management
4.45 / 5
Read more about GoCodes Asset Management
GoCodes Asset Management is presented as a solution to address the asset tracking needs of organizations, particularly those focused on tool tracking. The available overview hints at a platform designed to streamline oversight of valuable equipment in settings where precision and efficiency are paramount. Its conceptual framework appears to offer a user-friendly approach to monitoring company assets while aiming to reduce the common administrative burdens associated with equipment management. Although the specific details are limited, prospective customers can expect a solution that emphasizes simplicity, reliability, and adaptability in managing and securing their essential tools.
Key Features of GoCodes Asset Management
- Centralized, Secure Inventory Database
- Customizable, Interactive, Real-Time Inventory Level Dashboards
- Detailed Asset Lifecycle Tracking
- Efficient Check-In and Check-Out System
- Accurate, Fast, Mobile Barcode Scanning
- Precise, Real-Time Location Tracking
- Comprehensive Status, Condition and History Tracking
- Automatic, Immediate, Proactive Notifications with Alerts
Price of GoCodes Asset Management
GoCodes offers four pricing plans tailored for asset tracking needs. The Premium plan costs $1,000 per year, supporting 500 custom QR labels and five user logins. Premium Elite increases capacity with 1,000 labels and ten logins for $1,750 annually. The Professional plan provides 2,000 QR labels and twenty logins at $2,500 per year. For larger operations, Enterprise pricing starts at $3,500 annually for 3,000 assets, with custom features available. Each plan includes essential tool tracking software and mobile scanner apps. Scalability ensures efficient asset management for diverse business needs.
Read more about EZOfficeInventory
EZOfficeInventory emerges as a promising asset tracking solution designed to streamline the management of company resources and equipment. It offers a centralized approach, allowing organizations to monitor and oversee their assets with greater clarity and efficiency. While detailed specifications are not outlined here, the platform is positioned to support businesses with a dynamic tool that simplifies the complexities of asset oversight. For prospective customers looking into asset tracking software solutions, EZOfficeInventory represents a compelling option to enhance inventory transparency and control.
Key Features of EZOfficeInventory
- EZOfficeInventory Centralized Inventory Database Solution
- EZOfficeInventory Asset Tracking Platform System
- EZOfficeInventory RFID Asset Tracking Solution
- EZOfficeInventory GPS Location Tracking Solution
- EZOfficeInventory Mobile Asset Management Apps
- EZOfficeInventory Quick Check-in Check-out Feature
- EZOfficeInventory Asset Register Tracking Module
- EZOfficeInventory Flexible Customization Options Module
Price of EZOfficeInventory
EZOfficeInventory pricing includes four flexible options. The Essential Plan at $40 per month serves small teams beginning asset tracking. The Advanced Plan at $55 per month introduces scheduled services, detailed reporting, and enhanced integration for growing organizations. The Premium Plan at $65 per month offers superior control features and additional integrations ideal for collaborative management. There is also an Enterprise option with custom pricing for unique needs. Each plan supports a baseline of 250 items with scalable costs for extra assets, and a free 15-day trial provides risk-free evaluation today.
ManageEngine AssetExplorer
4.45 / 5
Read more about ManageEngine AssetExplorer
ManageEngine AssetExplorer offers a robust solution for organizations in search of efficient IT asset management by automating the discovery of both hardware and software assets across their networks. Its comprehensive lifecycle management capabilities enable IT teams to oversee every stage—from procurement to disposal—ensuring strict compliance while optimizing asset utilization. The platform further anticipates maintenance requirements through automated alerts for tasks like license renewals, thereby mitigating potential downtime and enforcing security protocols through seamless integration with tools such as patch management systems. Coupled with intuitive reporting features and a user-friendly interface reminiscent of familiar Windows layouts, AssetExplorer stands out as an effective tool for those assessing the best software solution to control and enhance their IT asset infrastructures.
Key Features of ManageEngine AssetExplorer
- Comprehensive IT Asset Lifecycle Management
- Automated Discovery Of IT Assets
- Centralized Unified Real-Time Asset Inventory
- Intelligent Customizable Reporting And Analytics
- Automated Alerts And Notifications System
- Mobile IT Asset Management App
- Real-Time Monitoring And Incident Resolution
- Seamless Integration With Third-Party Tools
Price of ManageEngine AssetExplorer
ManageEngine AssetExplorer features flexible pricing plans designed around the number of IT assets managed. For cloud deployments, monthly and yearly options scale from 250 to 10,000 assets, offering balanced pricing to match organizational needs. Meanwhile, the on-premises version presents simplified annual packages while also accommodating asset extensions. A notable option includes remote control sessions at an additional cost. Prospective customers benefit from clear tiered pricing, ensuring transparency and adaptability for varying IT asset volumes during and after the 30‑day free trial period. The structured packages promote smart budgeting decisions.
Overview
Choosing the right IT service management (ITSM) software can be challenging, especially when your business needs a solution tailored to primary_category. While C2 ITSM offers robust features, it might not fit every organization's unique requirements or budget constraints.
This article will help you explore a variety of alternatives that could better align with your specific needs. You may be facing issues such as limited customization, scalability concerns, or lack of integration with existing tools—common challenges when working with a one-size-fits-all ITSM platform.
By reading this guide, you'll gain insights into different software options, their strengths, and how they compare to C2 ITSM. This will empower you to make an informed decision, ensuring you select a solution that improves efficiency, enhances service delivery, and supports your growth.
What is C2 ITSM?
C2 ITSM is a cloud-based platform tailored to optimize IT service management by automating and streamlining core IT operations. It offers a centralized system for handling incidents, service requests, asset management, and workflows, all designed to improve efficiency without requiring coding skills.
The software excels in its service desk functionality, enabling quick incident response, ticket prioritization, and automated routing to the right teams. This setup minimizes manual intervention through configurable workflows, escalation paths, and approval processes, ensuring adherence to organizational policies.
Its Configuration Management Database (CMDB) provides a dynamic inventory of IT assets, licenses, and purchase orders, supporting lifecycle management and real-time tracking. Additionally, a customizable self-service portal allows users to submit requests, access knowledge bases, and monitor ticket progress independently.
Integration is facilitated via APIs and webhooks, allowing seamless connections with other business tools and synchronization of user data. The platform’s dashboards and reporting features are highly adaptable, enabling organizations to track performance metrics and tailor workflows to their unique needs.
Being ITIL-compliant, C2 ITSM aligns with best practices in service management and offers no-code configuration options, making it accessible for teams seeking to modernize their IT infrastructure without complex development efforts or expensive add-ons.
For organizations also evaluating scheduling needs in tandem with ITSM solutions, exploring the top business scheduling software could provide valuable insights to complement their technology stack.
What to look for in C2 ITSM alternatives?
When considering alternatives to C2 ITSM, it is crucial to focus on platforms that excel in core IT service management functions such as incident, problem, and change management. These solutions should offer advanced ticketing systems with effective prioritization, escalation, and notification capabilities that meet or surpass the standards set by C2 ITSM.
Workflow automation plays a pivotal role in optimizing IT operations. Look for tools that enable complex approval workflows, custom notification triggers, and task management without the need for coding expertise. This flexibility ensures that the platform can adapt as your organization scales.
Self-service portals and knowledge management are essential for reducing support ticket volume and enhancing user experience. Alternatives should provide intuitive, customizable portals and seamless integration between knowledge bases and ticketing systems, fostering quicker resolutions and empowering end-users.
Robust asset and inventory management is a must, especially for organizations managing extensive IT resources. Evaluate whether the alternative offers real-time asset tracking, license management, and a configurable CMDB to maintain accurate oversight and control.
Integration capabilities and customization options are vital in today’s IT environments. The ideal platform should easily connect with existing tools through APIs or webhooks and allow tailored workflows, fields, and forms to accommodate unique business needs.
Reporting and analytics tools help maintain visibility over performance and compliance. Seek solutions offering real-time dashboards and customizable reports that provide actionable insights into service levels and operational metrics.
Usability and scalability should not be overlooked. The platform must be straightforward to configure and use, support mobile access, and grow alongside your organization without requiring costly add-ons or significant reinvestment.
For organizations exploring comprehensive IT service management options, it can also be valuable to consult broader industry evaluations such as the call center software rankings, which provide insights into software that supports customer interactions and operational efficiency beyond core ITSM functionalities.
Frequently Asked Questions about C2 ITSM
Leading competitors to C2 ITSM include Jira Service Management, ServiceNow IT Service Management, SolarWinds Service Desk, Freshservice, TeamDynamix, Asset Panda, and ManageEngine OpManager Plus.
Certain platforms like ManageEngine OpManager Plus, TOPdesk, and BOSSDesk offer free versions or trial options, although they may have limited features compared to their paid plans.
Alternatives such as TeamDynamix and Asset Panda are often considered simpler to implement and provide stronger support than C2 ITSM, based on user feedback.
The alternatives cater to a broad spectrum of organizations including corporate, government, education, and non-profit sectors, supporting both small and large enterprises.
Most top alternatives support multiple operating systems like Windows, Mac, Linux, and ChromeOS, delivering flexibility across varied IT environments.
Many options feature integrations with widely used IT tools such as Intune, JAMF, Jira, and ServiceNow, enhancing asset and service management efficiency.
Platforms like Vivantio and Asset Panda provide adaptable licensing and subscription plans to accommodate different budgetary needs.
Some alternatives, including Asset Panda and ServiceNow Asset Management, specialize in detailed IT asset tracking, reporting, depreciation handling, and real-time data access.
Switching can lead to easier implementation, better support, improved integration options, and potentially reduced costs, depending on the solution chosen.
Asset Panda and TeamDynamix are noted for exceptional customer support and comprehensive training, facilitating smoother onboarding and ongoing user satisfaction.
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