UKG Pro Review 2025: Pricing, Features, Pros & Cons, Ratings & More

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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UKG Pro: Top HR Software

4.05 / 5

Top 3 UKG Pro Alternatives

Featured HR Software Alternatives for UKG Pro

BambooHR
BambooHR
4.25 / 5
Pricing

By quote

Free Trial

Yes

Key Features

Yes

Editor's Take

BambooHR is a cloud-based human resources (HR) software designed to streamline and automate HR processes for small to medium-sized businesses. The platform offers a suite of tools that help organizations manage employee data, recruitment, onboarding, compensation, and performance management. Its intuitive and user-friendly interface is one of its standout features, making it accessible to both HR professionals and non-HR staff.

Key features of BambooHR include an applicant tracking system (ATS), employee self-service portal, performance management tools, time-off tracking, and advanced reporting capabilities. The software also offers mobile access, allowing HR tasks to be managed on the go. Integration with payroll systems and other third-party applications further enhances its functionality.

BambooHR is particularly valued for improving HR efficiency, reducing paperwork, and fostering a positive employee experience by centralizing important HR tasks. Its scalability and customizable options make it a flexible solution that adapts to the evolving needs of growing businesses.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Paylocity
Paylocity
4.5 / 5
Pricing

Custom

Free Trial

No

Key Features

Payroll processing, HR management, analytics

Editor's Take

Paylocity is a comprehensive cloud-based software solution designed to streamline and enhance human resource and payroll management for businesses of all sizes. As an all-in-one platform, it caters to the evolving needs of HR professionals by offering a suite of tools that cover payroll processing, benefits administration, talent management, workforce management, and employee engagement. Its user-friendly interface and automation capabilities aim to reduce manual tasks, ensuring greater accuracy and efficiency in day-to-day operations.

One of Paylocity's standout features is its ability to integrate seamlessly with other software systems, providing businesses with the flexibility to customize their workflows. Its payroll processing tool is particularly robust, offering automated tax filing, compliance management, and real-time reporting to minimize errors and save time. Additionally, its talent management module supports recruitment, onboarding, performance tracking, and employee development, making it a valuable tool for organizations focused on growth and retention.

Employee engagement is a key focus of Paylocity, reflected in its modern tools like peer recognition, surveys, and an intuitive self-service portal. These features foster better communication and collaboration, helping businesses build a more connected and motivated workforce. The platform also offers advanced analytics and reporting capabilities, enabling HR teams to make data-driven decisions to support strategic initiatives.

Paylocity is known for its customer support and commitment to innovation, regularly introducing new features to stay ahead of market trends. While the platform is designed for scalability, some smaller businesses may find the breadth of its features overwhelming or more suitable for mid-sized and larger organizations. Nevertheless, Paylocity remains a leading choice for businesses seeking a comprehensive, integrated, and customizable solution for managing HR and payroll functions.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

monday
monday
5 / 5
Pricing

$9 per seat per month

Integrations

Zoom, Google Docs, Salesforce, Slack and more

Collaboration Tools

Document collaboration and comments

Editor's Take

monday.com is a Work Operating System (Work OS) that enables teams to plan, organize, and manage tasks efficiently. Known for its customizable interface, it allows users to tailor workflows to suit specific needs, whether for task management or complex projects. The software’s automation features help reduce manual work by automating repetitive tasks based on set triggers. monday.com also fosters team collaboration through real-time updates, file sharing, and discussion threads, making it easier for teams to stay aligned and productive. Additionally, it integrates with popular tools like Slack, Google Drive, and Zoom to streamline operations across platforms.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.


What is UKG Pro

UKG Pro offers a robust suite of tools that streamline human resources functions, making it ideal for companies seeking an integrated solution. Its employee data management, benefits administration, and compliance tracking features reduce manual workload and ensure regulatory adherence. This level of automation supports HR teams by minimizing errors and improving data accuracy, which is crucial in complex organizational settings.

Among its workforce management features, UKG Pro excels in payroll processing by handling intricate calculations, tax requirements, and direct deposits across multiple jurisdictions. Real-time analytics and reporting provide valuable insights into labor costs, enabling businesses to manage payroll expenses with precision.

The platform’s talent management capabilities include applicant tracking systems and performance management tools designed to enhance recruitment and employee development. With options for goal setting, continuous feedback, and learning management, UKG Pro helps organizations cultivate and retain top talent efficiently.

Employee engagement is enhanced through a personalized self-service portal where staff can access pay stubs, request time off, and manage benefits enrollments independently. Managers benefit from dashboards offering comprehensive views of team performance and attendance trends, which support informed decision-making.

Designed for scalability, UKG Pro integrates smoothly with third-party applications such as time and attendance systems and ERP software, maintaining a cohesive technology ecosystem without compromising data integrity. Its strong security measures safeguard sensitive employee data, ensuring compliance with industry standards and privacy regulations.

Reporting and analytics tools within UKG Pro empower HR professionals to generate tailored reports on workforce metrics and compliance, aiding in strategic workforce planning. Such capabilities are essential for organizations aiming to forecast future human capital needs effectively.

For companies exploring options among the best softwares for business, UKG Pro human capital management software represents a comprehensive choice that integrates multiple HR functions into one platform. This consolidation facilitates smoother operations and better workforce oversight, key factors for medium to large enterprises.

What is UKG Pro

Featured HR Software Products

BambooHR
BambooHR
4.25 / 5
Pricing

By quote

Free Trial

Yes

Key Features

Yes

Editor's Take

BambooHR is a cloud-based human resources (HR) software designed to streamline and automate HR processes for small to medium-sized businesses. The platform offers a suite of tools that help organizations manage employee data, recruitment, onboarding, compensation, and performance management. Its intuitive and user-friendly interface is one of its standout features, making it accessible to both HR professionals and non-HR staff.

Key features of BambooHR include an applicant tracking system (ATS), employee self-service portal, performance management tools, time-off tracking, and advanced reporting capabilities. The software also offers mobile access, allowing HR tasks to be managed on the go. Integration with payroll systems and other third-party applications further enhances its functionality.

BambooHR is particularly valued for improving HR efficiency, reducing paperwork, and fostering a positive employee experience by centralizing important HR tasks. Its scalability and customizable options make it a flexible solution that adapts to the evolving needs of growing businesses.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Paylocity
Paylocity
4.5 / 5
Pricing

Custom

Free Trial

No

Key Features

Payroll processing, HR management, analytics

Editor's Take

Paylocity is a comprehensive cloud-based software solution designed to streamline and enhance human resource and payroll management for businesses of all sizes. As an all-in-one platform, it caters to the evolving needs of HR professionals by offering a suite of tools that cover payroll processing, benefits administration, talent management, workforce management, and employee engagement. Its user-friendly interface and automation capabilities aim to reduce manual tasks, ensuring greater accuracy and efficiency in day-to-day operations.

One of Paylocity's standout features is its ability to integrate seamlessly with other software systems, providing businesses with the flexibility to customize their workflows. Its payroll processing tool is particularly robust, offering automated tax filing, compliance management, and real-time reporting to minimize errors and save time. Additionally, its talent management module supports recruitment, onboarding, performance tracking, and employee development, making it a valuable tool for organizations focused on growth and retention.

Employee engagement is a key focus of Paylocity, reflected in its modern tools like peer recognition, surveys, and an intuitive self-service portal. These features foster better communication and collaboration, helping businesses build a more connected and motivated workforce. The platform also offers advanced analytics and reporting capabilities, enabling HR teams to make data-driven decisions to support strategic initiatives.

Paylocity is known for its customer support and commitment to innovation, regularly introducing new features to stay ahead of market trends. While the platform is designed for scalability, some smaller businesses may find the breadth of its features overwhelming or more suitable for mid-sized and larger organizations. Nevertheless, Paylocity remains a leading choice for businesses seeking a comprehensive, integrated, and customizable solution for managing HR and payroll functions.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

monday
monday
5 / 5
Pricing

$9 per seat per month

Integrations

Zoom, Google Docs, Salesforce, Slack and more

Collaboration Tools

Document collaboration and comments

Editor's Take

monday.com is a Work Operating System (Work OS) that enables teams to plan, organize, and manage tasks efficiently. Known for its customizable interface, it allows users to tailor workflows to suit specific needs, whether for task management or complex projects. The software’s automation features help reduce manual work by automating repetitive tasks based on set triggers. monday.com also fosters team collaboration through real-time updates, file sharing, and discussion threads, making it easier for teams to stay aligned and productive. Additionally, it integrates with popular tools like Slack, Google Drive, and Zoom to streamline operations across platforms.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

TalentHR
TalentHR
4 / 5
Pricing

Quote-based

Free Trial

14 days

Key Features

Payroll Processing, Time Tracking, Employee Records

Editor's Take

TalentHR is a user-friendly human resource management system tailored for small to mid-sized businesses. It simplifies HR processes such as employee onboarding, performance tracking, and payroll management. The platform offers centralized employee records and tools for managing leave, attendance, and compliance. TalentHR’s intuitive dashboard provides actionable insights and analytics to support decision-making. Designed to save time and reduce administrative burdens, it enables HR teams to focus on strategic initiatives while ensuring accurate and efficient operations.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure thhey invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

OnPay
OnPay
4.75 / 5
Pricing

$40 plus $6 per employee

Free Trial

No

Key Features

Yes

Editor's Take

OnPay is an all-in-one payroll and HR software designed to simplify payroll processing, benefits management, and HR tasks for small to medium-sized businesses. With its intuitive interface, OnPay automates payroll calculations, tax filings, and compliance, ensuring that businesses stay up to date with regulatory requirements. It also offers a range of HR tools to help with onboarding, performance tracking, and employee management.

Key features include automated payroll processing, benefits administration, time tracking, and workers' compensation management. OnPay also supports multiple pay rates and schedules, making it flexible for businesses with diverse payroll needs. The platform integrates with popular accounting and time-tracking software, allowing seamless data flow and reducing manual tasks.

For businesses seeking a reliable and cost-effective payroll and HR solution, OnPay provides the tools needed to manage payroll with ease while also supporting broader HR functions.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Workable
Workable
4.6 / 5
Pricing

$249/month

Free Trial

15 days

Key Features

Applicant tracking, job posting, interview scheduling

Editor's Take

Workable is a cloud-based recruitment software designed to streamline the hiring process for businesses of all sizes. It offers an intuitive interface that allows HR teams and hiring managers to post jobs, source candidates, and manage the entire recruitment pipeline in one platform. With built-in tools for applicant tracking, interview scheduling, and team collaboration, Workable helps organizations make faster, more informed hiring decisions. The software also integrates with a wide range of job boards and HR tools, enhancing its functionality and reach. Notably, its AI-powered candidate sourcing and customizable workflows make it a flexible solution for companies aiming to scale their hiring efforts efficiently.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

How much does UKG Pro cost

UKG Pro: Top HR Software

4.05 / 5

There is no publicly available pricing information for UKG Pro software. Prospective buyers are advised to contact the vendor directly for detailed pricing and plan options.

How much does UKG Pro cost

What are the pros of UKG Pro

  • All-in-one HCM platform combining HR, payroll, talent, and workforce management
  • Advanced payroll with automated calculations, tax compliance, and multi-jurisdiction support
  • User-friendly interface with customizable dashboards and simplified navigation
  • Integrated talent acquisition tools including applicant tracking and recruitment management
  • Employee self-service portal for personal info updates, pay stubs, time off, and benefits management

What are the cons of UKG Pro

  • Complex and unintuitive user interface causing a steep learning curve for new users
  • Limited flexibility in customization, often requiring technical support from UKG
  • Cumbersome reporting tools that need significant manual effort for tailored reports
  • Integration issues with third-party apps leading to data synchronization challenges
  • Performance declines when processing large datasets, impacting efficiency
  • Mobile app lacks full functionality and responsiveness compared to desktop version

What are the core features of UKG Pro

UKG Pro: Top HR Software

4.05 / 5

UKG Pro delivers a comprehensive suite of tools designed to streamline HR and payroll functions while supporting organizational growth and compliance. Its robust platform addresses key needs from user management and payroll accuracy to workforce analytics and security, making it a versatile solution for businesses aiming to optimize their human capital processes.

  • User, Role, and Access Management: Offers precise control over user permissions, enabling administrators to assign roles and access rights to protect sensitive data and maintain compliance.
  • Reporting and Dashboards: Features customizable reports and interactive dashboards that help HR and leadership teams analyze workforce data and make informed decisions.
  • Performance and Reliability: Built on a stable infrastructure ensuring high availability and consistent system responsiveness, minimizing downtime.
  • Scalability: Adapts to organizations of varying sizes, expanding resources and capabilities to meet increasing workforce demands without sacrificing speed.
  • Payroll Entry: Simplifies payroll processing by allowing detailed input of salary, bonuses, and adjustments to guarantee accurate payroll runs.
  • Time Off Accrual: Automates tracking and calculation of employee leave balances in line with company policies, easing compliance and leave management.
  • Direct Deposit: Enables electronic wage payments directly to employee bank accounts, enhancing payment efficiency and reducing reliance on paper checks.
  • Pre-tax Deductions: Handles various pre-tax deduction categories such as health savings and retirement contributions, automatically updating payroll calculations.
  • Wage Garnishment: Manages wage garnishment orders by calculating and withholding legally required amounts from paychecks.
  • Check/W-2 Printing and Delivery: Supports both in-house and outsourced printing of payroll checks and tax forms, and facilitates their secure distribution in physical or electronic formats.
  • Web Portal for Employee Self-Service: Provides employees with access to pay stubs, personal information updates, time-off requests, and benefits management, reducing HR workload.
  • Tax Calculation: Automatically computes federal, state, and local taxes to ensure payroll compliance with current regulations.
  • Employee Data Management: Centralizes comprehensive employee records including personal, employment, and compensation details to streamline HR administration.
  • Benefits Administration: Enables enrollment, tracking, and modification of employee benefits, with integrated payroll deductions and reporting.
  • Time and Attendance Integration: Connects with time tracking systems to capture accurate work hours and attendance, supporting precise payroll and labor law compliance.
  • Compliance Management: Provides tools to help organizations adhere to labor laws, tax regulations, and reporting requirements, minimizing legal risks.
  • Talent Management: Includes modules for recruitment, onboarding, performance evaluations, and succession planning to manage the entire employee lifecycle.
  • Mobile Access: Offers mobile-optimized interfaces for employees and managers to handle tasks like time entry and approvals remotely.
  • Workflow Automation: Automates routine HR and payroll tasks through configurable workflows, boosting efficiency and reducing errors.
  • Compensation Management: Supports planning and administration of salaries, bonuses, and incentive programs to align with company goals.
  • Learning and Development: Provides tools to manage training programs, monitor progress, and foster professional growth.
  • Document Management: Secures storage and organization of HR and payroll documents, enabling easy access and audit readiness.
  • Audit Trails: Maintains detailed logs of user activity and data changes to support transparency and compliance audits.
  • Multi-Currency and Multi-Language Support: Accommodates global operations by offering multiple currency and language options.
  • Customizable User Interface: Allows users to personalize dashboards and views to improve usability and productivity.
  • Integration Capabilities: Provides APIs and connectors for seamless integration with ERP, CRM, and accounting systems.
  • Analytics and Insights: Delivers advanced analytical tools offering predictive insights into workforce trends and productivity to aid strategic planning.
  • Employee Engagement Tools: Facilitates surveys, feedback, and communication features that promote a positive workplace culture.
  • Security and Data Privacy: Implements encryption, multi-factor authentication, and compliance with data protection regulations to safeguard sensitive information.

Benefits of using UKG Pro

UKG Pro offers a robust suite of features designed to enhance workforce management and simplify HR operations for organizations of various sizes. The following overview highlights key benefits that demonstrate how this platform can support diverse business needs, from improving efficiency to ensuring compliance and empowering employees.

  • Comprehensive HR Integration: UKG Pro merges payroll, benefits, talent management, and employee records into one unified system, cutting down on administrative hurdles and improving data consistency across departments.
  • Accurate Payroll and Compliance: This platform ensures precise payroll processing with built-in tax compliance and reporting tools, reducing errors and safeguarding timely employee payments.
  • Streamlined Talent Acquisition: With features for recruiting, applicant tracking, and onboarding, UKG Pro helps businesses attract qualified candidates and accelerate new hire integration.
  • Empowered Employee Self-Service: Employees gain access to personal pay and benefits information through intuitive portals, which lightens HR’s workload and promotes transparency.
  • Insightful Workforce Analytics: The software’s analytical tools provide actionable insights from workforce data, enabling informed strategic decisions and optimized talent management.
  • Flexible and Scalable Platform: UKG Pro adapts to evolving organizational needs, supporting companies as they grow and requiring customized workflows to align with unique HR policies.
  • Strong Data Security: The system incorporates advanced protections such as role-based access and encryption, ensuring sensitive employee information remains secure.
  • Mobile Accessibility for On-the-Go Management: Mobile support allows employees and managers to complete HR tasks anywhere, enhancing responsiveness and convenience.

Our expert take on UKG Pro

When evaluating UKG Pro for workforce management, I notice it covers a broad spectrum of HR needs, from talent acquisition to payroll and employee development. This unified platform simplifies juggling multiple employee lifecycle tasks, which is crucial for companies tired of switching between disconnected systems. The interface is surprisingly adaptable, letting businesses tailor the software to their industry specifics without overwhelming the users, which helps improve adoption rates.

One thing I find particularly useful is the mobile accessibility. It empowers employees with self-service features, making remote or flexible work setups more manageable. This is a big plus in today’s evolving work environment where on-the-go access is not just a convenience but a necessity. Still, the initial setup can be quite complex. The advanced customization options, while powerful, often mean longer deployment times and require considerable training to get teams up to speed.

In exploring UKG Pro HR software features, I was impressed by its strong reporting and analytics tools. The customizable dashboards and real-time data visualization provide actionable insights that help make informed decisions about workforce planning and engagement. However, I’d caution companies to assess their existing technology stack carefully because integration with third-party systems, although supported, may demand technical resources to avoid workflow disruptions.

Security and compliance are non-negotiable, especially when handling sensitive employee data. UKG Pro meets industry standards and regulatory requirements, helping businesses minimize legal risks. I also appreciate how the platform evolves with regular updates addressing new HR challenges like remote work management and diversity metrics. This ongoing innovation is reassuring for companies looking for a solution that stays relevant.

For anyone interested in expanding their knowledge on software tools that can support financial and operational efficiency alongside HR solutions, I recommend checking out this list of the best cloud accounting software. It offers valuable insight into complementary technologies that might integrate well with platforms like UKG Pro.

Our expert take on UKG Pro

What business types use UKG Pro

Large Enterprises in Manufacturing UKG Pro supports multinational manufacturers with complex workforce needs by streamlining payroll across jurisdictions and ensuring labor law compliance. Its capacity for high-volume payroll and integration with timekeeping systems makes it ideal for large-scale operations.

Healthcare Organizations Hospitals and health systems use UKG Pro for managing intricate scheduling, credential tracking, and maintaining regulatory standards. Workforce analytics enable staffing optimization and reduce overtime, aiding in better patient outcomes while engagement tools help retain clinical staff in a high-turnover industry.

Retail Chains and E-commerce The software offers flexible scheduling, shift swapping, and mobile access for hourly workers, helping retailers control labor costs while adhering to labor regulations. These features are crucial for managing fluctuating demand and a large, diverse workforce.

Financial Services Firms Banks and insurers benefit from UKG Pro’s talent management for succession planning and performance oversight, alongside robust security to comply with financial regulations, safeguarding sensitive employee information.

Educational Institutions From K-12 to universities, UKG Pro accommodates varied academic schedules and multiple pay scales, helping these organizations optimize budgeting and workforce management effectively.

Government Agencies Local to federal agencies use UKG Pro for compliance with public sector labor agreements and regulatory requirements. The platform handles diverse employee classifications and provides transparency through detailed reporting.

Hospitality Sector Hotels and resorts leverage UKG Pro’s mobile scheduling and payroll tools to manage seasonal and hourly staff efficiently, improving communication and engagement amid high turnover and changing demand.

Technology Companies Tech firms utilize the software’s applicant tracking and onboarding to streamline hiring, while performance management supports retention and development. Its scalability and integration capabilities suit evolving enterprise needs.

Professional Services Firms Consulting and legal firms manage billable hours, certifications, and career growth with UKG Pro, relying on detailed reports to track utilization and profitability. Those interested in legal sector workforce management might also explore legal case management software comparison for complementary solutions.


Best 5 alternatives to UKG Pro

1

Workleap Officevibe emerges as a promising solution in the realm of employee engagement software, designed to provide organizations with an intuitive way to gauge and enhance workplace satisfaction. Although the provided source details are limited, the product is portrayed as a robust tool intended to streamline the multifaceted process of understanding employee sentiment. Its innovative approach promises to simplify complex workplace dynamics by offering actionable insights, making it a compelling option for businesses seeking to elevate employee engagement levels. Overall, Workleap Officevibe is positioned as a strategic asset for companies eager to harness technology in fostering a positive work environment.

2

Workleap Onboarding positions itself as an innovative solution adept at streamlining the transition process for both new team members and clients, merging intuitive design with adaptable functionality. Its approach caters to organizations in search of a seamless and engaging onboarding experience, ensuring that complexity is managed effortlessly while still delivering advanced operational capabilities. In essence, Workleap Onboarding emerges as a comprehensive tool that underpins efficient integrations, offering prospective users a blend of simplicity and strategic enhancement in their onboarding journey.

3

4.6 / 5

Workable emerges as a recruitment solution designed to support companies in managing their hiring processes with a clear focus on optimizing core HR functions. Its platform is tailored for organizations seeking to streamline recruitment, promising an approach that simplifies complex workflows while keeping the hiring strategy at its core. With an emphasis on user accessibility and efficiency, Workable presents itself as a tool that prospective core HR software customers can consider when looking to enhance their overall human capital management. This overview invites businesses to explore a solution that bridges the gap between technological innovation and everyday HR needs.

4

4.75 / 5

OnPay is designed as a streamlined solution for managing payroll, offering a blend of efficiency and user-friendly design that caters to businesses of diverse sizes. It simplifies the essential functions of payroll processing while maintaining an adaptable framework that can transform routine tasks into intuitive operations. With its ability to manage computations and deductions with ease, OnPay strives to relieve organizations of the administrative burdens that often complicate payroll management. Overall, it stands as an attractive option for companies in search of a reliable payroll software solution that blends clarity with practical performance.

5

5 / 5

Monday.com is a highly adaptable platform designed to streamline work and project management for teams of various sizes. Its user-friendly, visually organized interface, enhanced by color-coded elements, allows users to navigate effortlessly without needing technical skills. With over 200 ready-made templates and a straightforward drag-and-drop system, teams can quickly set up workflows and begin managing tasks efficiently. Additionally, its powerful dashboard builder and no-code automation tools help users visualize data clearly and eliminate repetitive processes, boosting overall productivity.

Frequently Asked Questions about UKG Pro

Who develops UKG Pro?

UKG Pro is created by UKG (Ultimate Kronos Group), a company resulting from the merger of Ultimate Software and Kronos, both leaders in workforce management and HR technology.

Is UKG Pro a cloud-based or on-premises solution?

The platform is exclusively cloud-based, delivered as a software-as-a-service (SaaS), which ensures remote access and automatic, regular updates without the need for on-site infrastructure.

Does UKG Pro support global payroll and compliance?

Yes, UKG Pro handles payroll and compliance across multiple countries, making it suitable for companies with international operations that require adherence to diverse regulations.

Can UKG Pro integrate with other Software systems?

Integration options are available for numerous third-party applications, including ERP, benefits administration, and applicant tracking systems, which helps streamline workflows and data exchange.

What is the typical deployment time For UKG Pro?

Implementation duration varies based on organizational size and complexity but typically spans from several weeks up to a few months, with UKG providing support throughout the process.

Is UKG Pro customizable to specific business needs?

The system offers configurable settings and workflows, enabling companies to adapt the software according to their unique HR policies and operational demands.

What kind of reporting and analytics does UKG Pro provide?

Built-in reporting tools and dashboards deliver insights into workforce metrics, payroll data, and compliance, empowering data-driven decision-making.

How does UKG Pro handle data security and privacy?

UKG Pro incorporates industry-standard safeguards such as data encryption, access controls, and routine audits to maintain compliance with data protection laws.

What types of customer support are available For UKG Pro users?

Support is offered via phone, email, and online resources, alongside dedicated account managers and comprehensive training materials to assist users.

Is there a mobile application For UKG Pro?

A mobile app allows employees and managers to access HR information, request time off, view schedules, and manage payroll tasks conveniently on the move.

Does UKG Pro offer scalability For growing businesses?

Designed to grow with organizations, UKG Pro supports everything from small enterprises to large companies with intricate workforce management requirements.

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