Toggl Track Review 2025: Pricing, Features, Pros & Cons, Ratings & More

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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Toggl Track: Top Time Tracking Software

4.55 / 5

Top 3 Toggl Track Alternatives

Featured Time Tracking Software Alternatives for Toggl Track

monday
monday
5 / 5
Pricing

$9 per seat per month

Integrations

Zoom, Google Docs, Salesforce, Slack and more

Collaboration Tools

Document collaboration and comments

Editor's Take

monday.com is a Work Operating System (Work OS) that enables teams to plan, organize, and manage tasks efficiently. Known for its customizable interface, it allows users to tailor workflows to suit specific needs, whether for task management or complex projects. The software’s automation features help reduce manual work by automating repetitive tasks based on set triggers. monday.com also fosters team collaboration through real-time updates, file sharing, and discussion threads, making it easier for teams to stay aligned and productive. Additionally, it integrates with popular tools like Slack, Google Drive, and Zoom to streamline operations across platforms.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

ConnectWise PSA
ConnectWise PSA
4.1 / 5
Pricing

Custom

Free Trial

Yes

Key Features

project management, and time tracking, billing, ticketing

Editor's Take

ConnectWise PSA (formerly known as ConnectWise Manage) is a comprehensive Professional Services Automation (PSA) software tailored for IT service providers, managed service providers (MSPs), and technology solution providers. It centralizes key business functions, from project management and time tracking to billing, ticketing, and customer relationship management (CRM). Designed to streamline operations and enhance service delivery, ConnectWise PSA enables teams to manage service tickets efficiently, track and bill time accurately, and automate invoicing for smoother financial processes.

The software’s project management capabilities help users organize tasks, monitor progress with Gantt charts, and allocate resources effectively, ensuring projects are delivered on time and within budget. ConnectWise PSA also offers robust reporting and analytics tools, providing insights into operational efficiency, financial performance, and customer satisfaction, which help users make data-driven decisions.

A standout feature is its integration with the ConnectWise ecosystem, including tools like ConnectWise Automate and ConnectWise Sell, as well as third-party applications such as QuickBooks, Microsoft 365, and IT Glue. These integrations allow seamless workflows across IT operations, from service delivery and sales to finance, making it easier for IT service providers to manage all aspects of their business in one platform.

ConnectWise PSA’s flexible pricing and scalable functionality suit both small MSPs and large IT enterprises, offering tailored options based on business needs. Overall, ConnectWise PSA is an industry-leading choice for IT professionals seeking a robust, all-in-one platform that improves service efficiency, operational visibility, and client satisfaction.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Wrike
Wrike
4.15 / 5
Pricing

$10 per user per month

Free Trial

Google Drive, Slack, Salesforce, and QuickBooks

Key Features

Request forms and @mentions

Editor's Take

Wrike is a project management platform designed to help teams streamline their workflows and boost productivity. It offers a flexible, user-friendly interface that allows users to manage tasks, track progress, and collaborate on projects in real time. With its customizable dashboards and detailed reporting tools, Wrike provides clear visibility into project timelines and team performance. The platform also supports automation, enabling teams to automate repetitive tasks and reduce manual efforts. Collaboration is enhanced through features like task comments, file sharing, and integrations with tools such as Slack, Microsoft Teams, and Google Workspace. Wrike’s scalability makes it suitable for teams of any size, from small businesses to large enterprises.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.


What is Toggl Track

Toggl Track is a versatile time tracking software for teams, designed to offer detailed insights into how work hours are distributed across projects and tasks. Its intuitive interface supports both manual time entry and real-time tracking with a simple start-and-stop timer, making it adaptable for various workflows. Users can assign tags, project names, and client labels to each time entry, which aids in generating precise reports essential for performance evaluation and billing.

The software runs on multiple platforms including Windows, macOS, Linux, iOS, and Android, ensuring consistent time tracking regardless of device. A web-based version also allows access without installation, with seamless synchronization across all platforms to keep data current and accurate. This cross-platform availability is particularly valuable for teams working in diverse environments who need reliable and accessible time management tools.

Integrations play a key role in enhancing Toggl Track’s functionality. It connects with popular project management and communication tools such as Asana, Trello, Jira, and Slack. These integrations streamline workflows by linking tracked hours directly to specific tasks within existing systems, which is especially useful for teams aiming to consolidate their productivity tools.

Reporting capabilities in Toggl Track are robust and customizable, enabling users to filter data by dates, projects, clients, or team members. Reports can be exported in formats like PDF and CSV, supporting data-driven decision-making and clearer visibility into team productivity. The software’s user interface employs visual aids like color coding and charts, helping managers and team members quickly interpret time usage patterns.

Team management features are designed to support organizational needs by allowing administrators to assign roles and permissions. This hierarchical control ensures that only authorized personnel can modify time entries or access sensitive reports, maintaining accuracy and accountability within collaborative settings. Additionally, idle detection helps preserve data integrity by prompting users to confirm untracked time during periods of inactivity.

Data security is prioritized with industry-standard encryption and compliance measures, safeguarding user information and providing options for data export and backup. For companies exploring the best tools to optimize workforce management and productivity, it’s also useful to consider related resources such as the top sales compensation software, which can complement time tracking solutions by aligning employee incentives with performance.

What is Toggl Track

Featured Time Tracking Software Products

monday
monday
5 / 5
Pricing

$9 per seat per month

Integrations

Zoom, Google Docs, Salesforce, Slack and more

Collaboration Tools

Document collaboration and comments

Editor's Take

monday.com is a Work Operating System (Work OS) that enables teams to plan, organize, and manage tasks efficiently. Known for its customizable interface, it allows users to tailor workflows to suit specific needs, whether for task management or complex projects. The software’s automation features help reduce manual work by automating repetitive tasks based on set triggers. monday.com also fosters team collaboration through real-time updates, file sharing, and discussion threads, making it easier for teams to stay aligned and productive. Additionally, it integrates with popular tools like Slack, Google Drive, and Zoom to streamline operations across platforms.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%
This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%  
Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%  
This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%  
This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%  
Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Connectwise PSA
Connectwise PSA
4.1 / 5
Pricing

Custom

Free Trial

Yes

Key Features

project management, and time tracking, billing, ticketing

Editor's Take

ConnectWise PSA (formerly known as ConnectWise Manage) is a comprehensive Professional Services Automation (PSA) software tailored for IT service providers, managed service providers (MSPs), and technology solution providers. It centralizes key business functions, from project management and time tracking to billing, ticketing, and customer relationship management (CRM). Designed to streamline operations and enhance service delivery, ConnectWise PSA enables teams to manage service tickets efficiently, track and bill time accurately, and automate invoicing for smoother financial processes.

The software’s project management capabilities help users organize tasks, monitor progress with Gantt charts, and allocate resources effectively, ensuring projects are delivered on time and within budget. ConnectWise PSA also offers robust reporting and analytics tools, providing insights into operational efficiency, financial performance, and customer satisfaction, which help users make data-driven decisions.

A standout feature is its integration with the ConnectWise ecosystem, including tools like ConnectWise Automate and ConnectWise Sell, as well as third-party applications such as QuickBooks, Microsoft 365, and IT Glue. These integrations allow seamless workflows across IT operations, from service delivery and sales to finance, making it easier for IT service providers to manage all aspects of their business in one platform.

ConnectWise PSA’s flexible pricing and scalable functionality suit both small MSPs and large IT enterprises, offering tailored options based on business needs. Overall, ConnectWise PSA is an industry-leading choice for IT professionals seeking a robust, all-in-one platform that improves service efficiency, operational visibility, and client satisfaction.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Wrike
Wrike
4.15 / 5
Pricing

$10 per user per month

Free Trial

Google Drive, Slack, Salesforce, and QuickBooks

Key Features

Request forms and @mentions

Editor's Take

Wrike is a project management platform designed to help teams streamline their workflows and boost productivity. It offers a flexible, user-friendly interface that allows users to manage tasks, track progress, and collaborate on projects in real time. With its customizable dashboards and detailed reporting tools, Wrike provides clear visibility into project timelines and team performance. The platform also supports automation, enabling teams to automate repetitive tasks and reduce manual efforts. Collaboration is enhanced through features like task comments, file sharing, and integrations with tools such as Slack, Microsoft Teams, and Google Workspace. Wrike’s scalability makes it suitable for teams of any size, from small businesses to large enterprises.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Connecteam
Connecteam
4.55 / 5
Pricing

$29 per month billed annually, free plan available

Free Trial

14 days

Key Features

employee scheduling, time tracking, task management

Editor's Take

Connecteam is a mobile-first workforce management platform designed to help businesses streamline communication, scheduling, training, and operations for deskless and remote teams. Ideal for industries like retail, hospitality, construction, and healthcare, Connecteam offers an intuitive, all-in-one solution for managing employees from any location, ensuring that teams stay connected, engaged, and productive.

With features for employee scheduling, time tracking, task management, and real-time communication, Connecteam enables managers to coordinate tasks and monitor progress with ease. The platform also includes tools for onboarding and training, allowing businesses to standardize knowledge-sharing and compliance while tracking employee progress. Through customizable workflows, forms, and reporting, Connecteam provides valuable insights into team performance and operational efficiency. For organizations looking to improve team coordination, enhance communication, and empower deskless employees, Connecteam delivers a flexible and user-friendly solution that supports growth and efficiency.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

ClickUp
ClickUp
4.55 / 5
Pricing

$7 per user per month; free plan available

Free Trial

No

Key Features

task management, automation, collaboration

Editor's Take

ClickUp is a versatile and feature-rich project management and productivity software designed to help teams and individuals streamline workflows, improve collaboration, and increase efficiency. It offers a highly customizable platform with tools for task management, goal tracking, time tracking, and reporting, making it suitable for businesses of all sizes and industries.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

Paylocity
Paylocity
4.5 / 5
Pricing

Custom

Free Trial

No

Key Features

Payroll processing, HR management, analytics

Editor's Take

Paylocity is a comprehensive cloud-based software solution designed to streamline and enhance human resource and payroll management for businesses of all sizes. As an all-in-one platform, it caters to the evolving needs of HR professionals by offering a suite of tools that cover payroll processing, benefits administration, talent management, workforce management, and employee engagement. Its user-friendly interface and automation capabilities aim to reduce manual tasks, ensuring greater accuracy and efficiency in day-to-day operations.

One of Paylocity's standout features is its ability to integrate seamlessly with other software systems, providing businesses with the flexibility to customize their workflows. Its payroll processing tool is particularly robust, offering automated tax filing, compliance management, and real-time reporting to minimize errors and save time. Additionally, its talent management module supports recruitment, onboarding, performance tracking, and employee development, making it a valuable tool for organizations focused on growth and retention.

Employee engagement is a key focus of Paylocity, reflected in its modern tools like peer recognition, surveys, and an intuitive self-service portal. These features foster better communication and collaboration, helping businesses build a more connected and motivated workforce. The platform also offers advanced analytics and reporting capabilities, enabling HR teams to make data-driven decisions to support strategic initiatives.

Paylocity is known for its customer support and commitment to innovation, regularly introducing new features to stay ahead of market trends. While the platform is designed for scalability, some smaller businesses may find the breadth of its features overwhelming or more suitable for mid-sized and larger organizations. Nevertheless, Paylocity remains a leading choice for businesses seeking a comprehensive, integrated, and customizable solution for managing HR and payroll functions.

Expert Score

In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.

1. General Features - scoring weight 40%

This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software’s overall utility and efficiency in solving user problems.

2. Cost - scoring weight 15%

Cost analysis focuses on pricing models, value for money, and scalability. It’s crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.

3. Customer Service - scoring weight 15%

This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.

4. Integrations - scoring weight 15%

This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.

5. Mobile Support - scoring weight 15%

Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.

How much does Toggl Track cost

Toggl Track: Top Time Tracking Software

4.55 / 5

Starter Plan

  • Free of charge
  • Time tracking for up to 5 users
  • Basic reporting features

Premium Plan

  • $10 per user per month (billed annually)
  • Advanced time tracking and reporting
  • Billable rates and project time estimates
  • Priority support

Enterprise Plan

  • Custom pricing available upon request
  • All Premium features included
  • Additional enterprise-grade security and controls
  • Dedicated account manager and onboarding assistance

A free trial is available for the Premium Plan, allowing users to evaluate its advanced features before subscribing.

How much does Toggl Track cost

What are the pros of Toggl Track

  • Intuitive interface requiring minimal setup or training
  • Automatic time tracking to capture work hours without manual input
  • Supports detailed project and task categorization for organized tracking and reporting
  • Integrates with various third-party apps for enhanced workflow automation
  • Offers customizable, exportable reports to analyze productivity and budgets

What are the cons of Toggl Track

  • Limited customization options in reporting for detailed or tailored reports
  • Mobile app may experience sync issues causing time tracking discrepancies
  • Offline tracking capabilities are minimal, complicating use without internet
  • No built-in invoicing or project budgeting features, requiring external tools
  • Basic Pomodoro timer lacking advanced customization found in dedicated apps

What are the core features of Toggl Track

Toggl Track: Top Time Tracking Software

4.55 / 5

Toggl Track offers a comprehensive set of tools designed to simplify and enhance time management for businesses. Its features focus on precise tracking, efficient workflow, and seamless integration, making it a robust choice for companies seeking detailed oversight and streamlined operations.

  • Ease of Completing Timesheets: Users benefit from a straightforward interface that minimizes manual input and speeds up the process of filling out timesheets.
  • Tracking Time to Project/Task: Time can be accurately assigned to specific projects and tasks, allowing detailed insight into where effort is allocated.
  • Billable Time Rate Management: The platform enables setting distinct billable rates per client or project, supporting precise invoicing and revenue tracking.
  • Invoice Creation and Delivery: Invoices are generated based on tracked billable hours and can be sent directly to clients, simplifying billing workflows.
  • Project Accounting / Revenue Recognition: Tools to monitor budgets and revenue help ensure financial transparency and correct income recognition over time.
  • Mobile Time Tracking: The mobile app supports on-the-go time logging, maintaining productivity regardless of location.
  • Workflow Management: Administrators can establish standardized workflows and approval processes to maintain consistency across teams.
  • Automated Reminders: Automatic notifications prompt timely time entry and approval, helping maintain up-to-date records.
  • User, Role, and Access Management: Granular controls over user permissions and roles safeguard data and regulate access.
  • Reporting: Customizable reports summarize data by user, project, client, or date, aiding in detailed analysis and informed decision-making.
  • APIs and Integration: Robust APIs facilitate connections with other business tools like project management and accounting software, enhancing operational flow.
  • Internationalization: Support for multiple languages and regional settings makes it suitable for global teams.
  • Offline Mode: The mobile app allows time tracking without internet access, syncing automatically once reconnected.
  • Idle Detection: The software identifies inactive periods during tracking and prompts users to adjust entries, ensuring accuracy.
  • Pomodoro Timer: A built-in Pomodoro timer helps users focus by structuring work into timed intervals with breaks.
  • Project Templates: Users can save templates for recurring projects, speeding up setup with predefined tasks and configurations.
  • Time Rounding: Automatic rounding rules align time entries with company or client billing policies.
  • Team Dashboard: Managers access a centralized view of team-wide time data to monitor productivity and project progress.
  • Tags and Labels: Custom tags allow flexible categorization and filtering of time entries within reports.
  • Browser Extensions: Extensions enable quick time tracking directly from popular web browsers and applications.
  • Keyboard Shortcuts: Keyboard commands accelerate navigation and time entry within the interface.
  • Multi-Device Synchronization: Real-time syncing ensures consistent data across desktop, mobile, and web platforms.
  • Billable vs. Non-Billable Time Tracking: Users can differentiate billable from non-billable hours, supporting accurate financial management.
  • Custom Fields: Additional fields can be added to capture specific organizational data in time entries or projects.
  • Time Audit Logs: Detailed logs of modifications and user activity promote accountability and compliance.
  • Multi-Currency Support: Billing and reporting in various currencies accommodate international clients and projects.
  • Data Export: Time tracking data can be exported in formats like CSV or PDF for external use or analysis.
  • Notifications and Alerts: Alerts notify users of deadlines, budget thresholds, or overdue entries to encourage proactive management.

Benefits of using Toggl Track

Toggl Track offers a diverse range of advantages that cater to various professional requirements, making it a versatile choice for individuals and teams alike. Below is a focused overview of key benefits that prospective customers can expect when adopting this time-tracking solution.

  • Intuitive User Experience: Designed with simplicity in mind, Toggl Track’s clean interface allows users to begin tracking time immediately without extensive setup. This ease of use minimizes training needs and accelerates team adoption.
  • Multi-Platform Access: Whether on desktop, mobile, or web, Toggl Track ensures consistent time monitoring across all devices. This flexibility supports remote and on-the-go work styles seamlessly.
  • Robust Reporting Capabilities: Detailed, customizable reports enable users to analyze how time is allocated across projects and clients. These insights empower informed decision-making and optimize productivity.
  • Comprehensive Project Management: By organizing entries according to projects and clients, the software streamlines billing processes and performance tracking—ideal for freelancers and service providers.
  • Seamless Integrations: Toggl Track connects with a broad array of third-party tools, including project management and calendar apps, enhancing workflow automation and reducing manual data entry.
  • Reliable Offline Functionality: Users can track time even without internet access, with data syncing automatically once connectivity returns. This prevents loss of tracked hours in variable network conditions.
  • Enhanced Accuracy Features: Idle detection alerts users when inactivity is detected, encouraging consistent time tracking and improving data reliability.
  • Strong Security Measures: With encrypted data handling and compliance with privacy standards, Toggl Track ensures user information remains protected and confidential.
  • Flexible Scalability: From solo entrepreneurs to large teams, the platform’s adaptable features and pricing accommodate varying organizational sizes and needs.

Our expert take on Toggl Track

When I first explored toggl track time tracking review, what stood out was its intuitive interface that lets me dive straight into tracking without wasting time on complicated setups. It’s a tool that balances simplicity with useful features, which is perfect for freelancers or small teams like mine who need to see where our hours go without getting bogged down in extra complexity. The ease of use means I can focus on work rather than figuring out software.

One aspect I find incredibly valuable is the detailed reporting. The software breaks down time spent by project, task, or client, helping me understand how resources are allocated. This kind of insight is essential when I’m trying to identify bottlenecks or figure out where we can improve efficiency. For anyone managing a team, this reporting functionality offers a clear view of productivity, which is something I always look for in a time tracking solution.

Integrations are another strong suit. Toggl Track works well with many project management and communication tools, which makes it easy to slot into an existing workflow without disruption. For teams juggling multiple platforms, this seamless connectivity is crucial. It lets time tracking feel like a natural part of daily operations rather than an extra task.

That said, if you need advanced project budgeting or invoicing within the same tool, toggl track might feel a bit limited. I’ve found that pairing it with other financial software becomes necessary for comprehensive management. Also, while the mobile app is handy for quick entries on the go, it doesn’t yet offer all the desktop features, which is something to keep in mind if you rely heavily on mobile tracking.

Security-wise, toggl track meets standard industry practices and complies with data protection regulations, which gives me peace of mind about handling sensitive information. However, if you’re in a highly regulated sector, it’s worth double-checking its fit for your specific needs.

Pricing is another reason I consider toggl track a solid choice. The free tier offers enough to get started and test the waters without a financial commitment. For teams needing extras like billable rates or priority support, the paid plans justify the cost by unlocking more advanced features. This makes toggl track a flexible option tailored to different stages of growth.

If you’re also interested in expanding your software toolkit, I recommend checking out this list of the best sales intelligence software. It’s a helpful resource for finding complementary tools that can enhance your overall business processes alongside time tracking solutions.

Our expert take on Toggl Track

What business types use Toggl Track

  • Creative agencies: Advertising firms and design studios leverage Toggl Track to gain detailed insights on time allocation across client projects, enhancing billing accuracy and ensuring deadlines are met without compromising quality. This makes it a strong candidate for small business time tracking software.
  • Consulting firms: Consultants use the tool to capture billable hours across multiple clients effortlessly, facilitating precise invoicing and profitability tracking with minimal hassle.
  • Software development companies: Toggl Track helps these teams assess time spent on coding, debugging, and meetings, improving resource allocation and project transparency through integration with other management tools.
  • Freelancers and independent professionals: Individuals benefit from straightforward hour tracking for various clients, and the mobile app supports productivity on the go, ideal for remote work and travel.
  • Nonprofit organizations: The software aids in optimizing volunteer and staff time, ensuring efficient resource use and accountability to donors by clearly linking time investments to program outcomes.
  • Educational institutions: Universities and training centers employ Toggl Track to monitor administrative, teaching, research, and committee hours, supporting workload balance and detailed labor reporting for funding purposes.
  • Marketing departments in corporations: These teams track time on campaign tasks such as content creation and analytics, extracting insights to boost efficiency and improve return on investment.
  • Legal firms: Time tracking is vital here for accurate client billing on consultations and case work, with detailed reports enabling transparency and fee justification.
  • Remote and distributed teams: Teams across industries rely on Toggl Track’s real-time monitoring and reporting to maintain productivity and communication despite geographic dispersion, enhancing project delivery.

Toggl Track stands out as one of the best time tracking tool for teams by offering versatility across diverse industries, supporting improved billing, resource allocation, and operational efficiency. For those exploring options, the list of the top sales engagement platform may also provide valuable insights into complementary tools for enhancing team performance and client interactions.


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5

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Monday.com is a highly adaptable platform designed to streamline work and project management for teams of various sizes. Its user-friendly, visually organized interface, enhanced by color-coded elements, allows users to navigate effortlessly without needing technical skills. With over 200 ready-made templates and a straightforward drag-and-drop system, teams can quickly set up workflows and begin managing tasks efficiently. Additionally, its powerful dashboard builder and no-code automation tools help users visualize data clearly and eliminate repetitive processes, boosting overall productivity.

Frequently Asked Questions about Toggl Track

Is Toggl Track available on multiple platforms?

Toggl Track can be accessed through web browsers, desktop apps compatible with Windows, macOS, and Linux, as well as mobile applications for iOS and Android, ensuring flexible use across devices.

Does Toggl Track integrate with other Software tools?

It supports connections with a variety of project management, calendar, and communication apps, streamlining workflows by automating tasks and synchronizing data.

Can Toggl Track be used offline?

Users can track their time without an internet connection, with all data syncing automatically once connectivity is restored.

What types of reports does Toggl Track provide?

The software generates comprehensive reports including summaries, detailed logs, and project-specific breakdowns, which aid in evaluating productivity and expenses.

Is Toggl Track suitable For large teams?

Yes, it offers features tailored for team oversight such as role management, billable rates, and dashboards, making it scalable for organizations of various sizes.

How secure is the data stored in Toggl Track?

Data protection is ensured through industry-standard encryption both during transmission and storage, safeguarding user information effectively.

Does Toggl Track provide customer support?

Priority support is available to users on paid plans, while free users have access to tutorials, knowledge bases, and community forums for assistance.

Can Toggl Track track billable hours and generate invoices?

While it accurately tracks billable hours, invoicing requires integration with external tools or exporting data for invoice creation.

Is Toggl Track compliant with data protection regulations?

Toggl Track complies with applicable data protection laws, including GDPR, ensuring regulatory adherence for users in relevant regions.

Does Toggl Track offer team management and collaboration features?

It includes capabilities for managing team members, assigning projects, and viewing aggregated time reports to support collaborative efforts.

Can Toggl Track be customized to fit specific workflows?

Customizable tags, project categories, and flexible time entry options allow adaptation to diverse working styles and industry requirements.

Is there a limit on the number of projects or clients in Toggl Track?

Although the free tier has some restrictions, paid plans generally permit unlimited projects and clients, accommodating extensive usage needs.