Setmore Review 2025: Pricing, Features, Pros & Cons, Ratings & More

Setmore online appointment scheduling offers a streamlined solution for businesses needing efficient booking management. It centralizes appointment handling through a user-friendly calendar that supports multiple staff members, making it easier to coordinate schedules within teams. The drag-and-drop interface enhances flexibility in managing and rescheduling appointments.

How does Setmore work to reduce missed appointments? It sends automated reminders via email or SMS, customizable to fit the brand’s tone and client preferences. This feature helps keep both service providers and customers informed, minimizing no-shows and improving overall reliability.

The platform integrates seamlessly with popular calendar services such as Google Calendar, Outlook, and Apple Calendar. This synchronization prevents double bookings and keeps all calendars updated in real time, ensuring smooth operation across different devices and software environments.

Included in Setmore is a customer management system that stores detailed client information and appointment history. This centralized database enables businesses to maintain personalized relationships and track client preferences, enhancing service quality over time.

Setmore also supports online payments by integrating with payment gateways, facilitating payment collection during booking. This reduces administrative tasks and accelerates transaction processes, offering convenience to both clients and service providers.

Designed for diverse sectors like salons, fitness centers, and healthcare providers, Setmore customizes booking pages to clearly present services, availability, and pricing. Clients can independently select services and time slots, which streamlines the booking workflow and improves user experience.

Managing staff is simplified through role assignments and permission controls, ensuring employees access only relevant information. This enhances operational security and resource management within the platform.

Reporting and analytics tools provide insights into appointment trends and business performance, assisting in strategic decisions regarding staffing, marketing, and service offerings. For businesses also interested in financial software, exploring the top tax software could complement their operational efficiency.

Free Plan

• Free to use with basic scheduling features
• Supports up to 4 users
• Includes email reminders and calendar sync

Premium Plan

• Costs $9 per user per month when billed annually
• Offers SMS reminders and recurring appointments
• Includes integrations with payment processors
• Supports up to 20 users

Pro Plan

• Costs $15 per user per month when billed annually
• Includes all Premium features
• Offers two-way calendar sync and video meetings
• Supports unlimited users

A free trial is available to test Premium features before committing to a paid plan.

• Intuitive interface that simplifies scheduling for both businesses and clients
• Management of multiple staff calendars within a single platform
• Integration with Google Calendar and Outlook for automatic synchronization
• Automated email and SMS appointment reminders to reduce no-shows
• Customizable booking page embeddable on websites and social media

• Limited options for customizing the booking interface to fully reflect brand identity or specific business requirements
• Basic automated reminders with minimal customization and limited communication channels
• Minimal resource management tools, making it hard to manage multiple staff or locations effectively
• Simple reporting and analytics offering limited data on appointments and business trends
• Calendar sync can be unreliable, sometimes causing double bookings or missed appointments

Setmore offers a comprehensive suite of tools designed to streamline appointment management and enhance operational efficiency for businesses. Its features cover everything from scheduling flexibility to client communication, ensuring a smooth booking process tailored to specific business requirements.

• Customization: Adjust appointment types, durations, and service categories to perfectly match your business model.
• User, Role, and Access Management: Manage multiple users with customizable roles and permissions to control access across your team effectively.
• Performance: Experience a fast, reliable booking system that minimizes downtime and ensures seamless interactions.
• Mobility: Manage appointments and client information on the move with dedicated iOS and Android apps.
• Dashboards: Access visual summaries of appointments, staff schedules, and client activities for quick insights.
• Confirmations & Reminders: Reduce no-shows with automated email and SMS notifications confirming bookings and reminding clients of upcoming sessions.
• Scheduling Notifications: Keep your team updated with real-time alerts about new bookings, modifications, or cancellations.
• Time Zone Detection: Automatically adjust appointment times by detecting clients’ time zones during booking.
• Availability Settings: Define working hours and available slots for each service provider to prevent scheduling conflicts.
• Blocked Time Settings: Reserve periods like breaks or holidays by blocking off specific times to avoid unwanted bookings.
• Branding: Personalize your booking page with your logo, colors, and messaging to maintain brand consistency.
• Links: Generate shareable booking links for easy distribution via email, social media, or messaging platforms.
• Multi-Calendar Integration: Sync appointments with external calendars such as Google Calendar, Outlook, and Apple Calendar.
• Website Integration: Embed booking widgets and buttons directly on your website for seamless appointment scheduling without redirects.
• Video Conferencing: Facilitate virtual meetings by integrating video tools that automatically include links in confirmations.
• Service Add-Ons: Offer clients additional services or products alongside main appointments to boost upselling opportunities.
• Client Management: Maintain detailed client records including contact info, appointment history, and notes for personalized service.
• Payment Processing: Enable upfront payments during booking through integrated payment gateways to simplify revenue collection.
• Group Scheduling: Handle bookings for classes or group events by managing multiple attendees within single slots.
• Staff Scheduling: Assign appointments to specific team members and manage individual calendars within your organization.
• Appointment Buffers: Set buffer times before or after appointments to allow preparation or breaks between sessions.
• Recurring Appointments: Allow clients to book repeated sessions at regular intervals for ongoing services.
• Waitlist Management: Let clients join waitlists for fully booked slots and notify them when openings become available.
• Analytics and Reporting: Access detailed reports on appointment trends, staff performance, and client engagement to inform decisions.
• Multi-Language Support: Offer your booking interface and pages in multiple languages to serve diverse client bases.
• API Access: Utilize Setmore’s API to build custom integrations and extend platform capabilities.
• Security Features: Protect data with encryption and secure authentication protocols.
• Custom Forms: Collect relevant client information upfront by adding tailored intake forms to the booking process.
• Calendar Views: Choose from daily, weekly, or monthly calendar views to effectively manage schedules.
• Resource Management: Allocate physical resources like rooms or equipment to appointments to avoid overlaps.

Setmore offers a range of powerful features designed to simplify appointment scheduling and enhance customer interactions. The benefits outlined below highlight how this platform supports businesses and professionals by improving efficiency, flexibility, and client engagement.

• Intuitive User Experience: Setmore’s straightforward interface allows users of all technical backgrounds to manage bookings with ease, minimizing the need for extensive training and accelerating onboarding.
• Round-the-Clock Booking Access: Customers can book appointments anytime thanks to 24/7 online availability, eliminating the need for manual scheduling and expanding business opportunities beyond office hours.
• Automated Reminders: The system sends timely email and SMS notifications to both clients and staff, helping reduce no-shows and ensuring appointments run smoothly.
• Flexible Multi-Staff Support: Businesses with several employees benefit from individual calendars within the platform, enabling seamless coordination and visibility across teams.
• Seamless Integration with Popular Tools: Synchronization with Google Calendar, Outlook, and Facebook keeps appointments consistent across platforms, simplifying time management and reducing errors.
• Customizable and Branded Booking Pages: Users can tailor booking interfaces with personalized branding, which enhances professionalism and builds customer confidence during the scheduling process.
• Secure Payment Processing: Integrated gateways allow clients to pay at the time of booking, streamlining revenue collection and cutting down on missed appointments.
• Mobile Management on the Go: Dedicated iOS and Android apps empower users to handle appointments and client details from anywhere, supporting dynamic business environments.

When I first explored Setmore online appointment scheduling review, what stood out was its straightforward design that doesn’t overwhelm you with complexity. The interface is intuitive, which means you can get your booking system running quickly without needing to dive into manuals or tutorials. This ease of use is a major plus for small teams or solo service providers who want to manage appointments efficiently without a steep learning curve.

One of the best features of Setmore appointment software is its ability to handle multiple staff calendars in one place. For businesses with several employees, this feature streamlines scheduling by avoiding conflicts and ensuring everyone’s availability is visible. I found this particularly helpful for coordinating team meetings and client bookings without juggling different platforms.

Setmore’s integration capabilities also caught my attention. Connecting seamlessly with tools like Google Calendar and Zoom means fewer manual updates and smoother workflows. For instance, automatic syncing with calendars keeps appointments current, while Zoom integration simplifies setting up virtual meetings. Plus, the system supports payment processors, which helps when collecting fees directly through the platform.

Another feature I appreciate is the automated reminders and notifications. These reduce no-shows by keeping clients informed without extra effort on my part. Being able to customize these alerts makes the experience feel personalized, adding a professional touch that clients notice and value in their scheduling interactions.

While Setmore covers most standard scheduling needs well, I did notice it falls short if your business requires highly specialized booking workflows. Its customization options are somewhat limited, which might be frustrating if you need complex or industry-specific features. Still, for many service providers, the balance of features is just right.

Pricing is competitive, especially since the free tier offers considerable functionality. If you’re just starting out or don’t need advanced features, this can be a great way to test the software without upfront costs. Upgrading adds perks like SMS reminders and more user seats, which can scale with your business as it grows.

Security measures meet general business standards, which reassured me given the sensitive nature of client information. While it’s not aimed at highly regulated industries requiring top-tier security, it’s sufficient for everyday use.

For those curious about how this software might fit into broader communication needs, you might also want to check out the most popular voip provider. Understanding how your appointment software integrates with other communication tools can be a key factor in creating a seamless client experience.

Setmore is ideal for small to medium-sized service businesses seeking efficient appointment management. Its strengths lie in simplifying bookings and reducing manual scheduling errors, essential for companies heavily reliant on client appointments.

• Health and Wellness Providers: Dental clinics, physiotherapy centers, and massage therapists benefit from automated reminders and calendar syncing, which help minimize no-shows and ease administrative workloads, making Setmore appointment scheduling for small businesses in this sector highly effective.
• Beauty Salons and Spas: Managing diverse services and staff schedules is streamlined by Setmore’s interface, allowing seamless client bookings and improved operational flow.
• Educational and Tutoring Centers: The platform supports recurring sessions and last-minute changes, enabling students and parents to book lessons independently, which frees up staff for core educational activities.
• Fitness Studios and Personal Trainers: Setmore handles multiple staff calendars and integrates payment options, facilitating both class scheduling and fee collection within a single system, which enhances client retention.
• Professional Consulting Firms: Legal and financial advisors rely on Setmore’s customizable booking pages and secure communications to ensure confidential, precise meeting coordination and calendar conflict avoidance.
• Home Service Providers: Cleaning, electrical, and landscaping businesses utilize Setmore’s mobile-friendly platform for real-time appointment updates, boosting responsiveness in time-sensitive industries.
• Event Planners and Photographers: Group scheduling and reminders reduce appointment overlaps, supporting the organization of multiple simultaneous events or shoots.
• Non-Profit Organizations and Community Centers: Accessible free tiers and user-friendly scheduling assist with volunteer shifts, donor meetings, and public event coordination, accommodating limited budgets without sacrificing functionality.

Setmore’s adaptability to varied industries makes it one of the best scheduling software for service-based businesses, offering integrated calendar and payment features that optimize appointment handling. For those also interested in efficient communication tools, exploring the most popular video conferencing software can provide complementary solutions to enhance client interactions and remote consultations.