Birdeye is presented as a solution in the online reputation management software space, positioned to serve businesses that prioritize maintaining a strong digital image. Although the source overview provided is incomplete, the product’s categorization hints at capabilities designed to support the management of online brand presence. The brief description suggests that Birdeye is intended to help companies navigate the challenges of digital reputation, offering a potential asset for those seeking to refine their online interactions. For prospective customers evaluating reputation management platforms, Birdeye emerges as a candidate warranting further investigation to determine its fit with their strategic objectives.
Key Features of Birdeye
Robust Customer Feedback Collection Tool
Advanced Sentiment Analysis and Insights
Centralized Multi-Platform Review Monitoring
Intelligent AI-Assisted Review Replies
Automated Review Generation Campaigns Engine
Comprehensive Online Reputation Scoring System
Competitive Benchmarking and Analytics Dashboard
Real-Time Alerts and Notification System
Price of Birdeye
Birdeye offers three distinct pricing plans designed to meet varied business requirements. The Starter plan delivers essential features like Reviews AI, Listings AI, and Messaging AI at a flexible per-location fee. The Growth plan builds on this by adding Social AI integration, while the Dominate plan further strengthens service delivery with Chatbot AI. All plans benefit from robust add-ons such as Campaigns, Team Chat, Payments, Integrations, a mobile app, and unlimited users and contacts, with world class support included. A free trial is available. Contact Birdeye for additional details.
SurveySparrow is presented as a survey software solution that promises to streamline the process of gathering and analyzing feedback in an interactive, user-friendly manner. Though the source material does not supply a detailed overview, it suggests that the platform has been designed to meet the needs of organizations looking for a modern approach to survey management. Its framework implies a commitment to enhancing user engagement and delivering flexible survey experiences that can adapt to various industry demands. For prospective customers exploring survey software, SurveySparrow appears to offer a compelling option worth further consideration.
Automated Seamless Multi-Channel Survey Distribution
Enterprise-Grade Secure Survey Data Management
Price of SurveySparrow
SurveySparrow pricing caters to every user need with eight distinct plans. The Free plan offers basic data collection with limited responses, while the Basic plan ($19/month annually) provides essential survey features. The Starter plan ($39/month annually) enhances customer insights, and the Business plan ($79/month annually) scales mid-size organizations. The Professional plan ($249/month annually) delivers advanced capabilities for expanding markets. CX Basic ($199/month annually) emphasizes customer loyalty, while NPS+CX and Enterprise plans require direct contact. A 14-day free trial lets prospective customers explore these flexible options. Each plan offers significant value.
3
Sogolytics
4.45 / 5
Read more about Sogolytics
Sogolytics emerges as an intuitive survey software designed to streamline the creation of professional surveys through a user-friendly interface and an impressive array of over 15 advanced question types, making it accessible regardless of one’s technical expertise. Its versatile distribution capabilities let users disseminate surveys via email, social media, and embedded links, thereby enhancing outreach and engagement on multiple fronts. With robust analytics tools that convert raw data into actionable insights, the platform empowers users to make informed decisions while maintaining a high standard of security through top-tier certifications for data privacy. Additionally, features like branching logic, save-and-edit options, and mobile compatibility ensure a flexible and efficient experience that meets the varied demands of organizations handling sensitive information.
Key Features of Sogolytics
Intuitive Drag-and-Drop Survey Creation Tool
Seamless Diverse Multi-Channel Survey Distribution
Curious about cost, Sogolytics offers a free Basic Plan with unlimited surveys, ideal for minimal usage. The Plus Plan costs $25/month when billed annually, unlocking unlimited questions, 1,500 responses monthly, AI survey creation, and multilingual support. Advanced users may prefer the Pro Plan at $66/month annually, supporting up to 20,000 responses, priority support, and enhanced logic options. The Premium Plan, at $99/month annually, further increases responses and offers dedicated phone support plus advanced data tools. Custom pricing is available through the Enterprise Plan with personalized feature sets for selected businesses.
4
Qualtrics CoreXM
4.55 / 5
Read more about Qualtrics CoreXM
Qualtrics CoreXM stands out with its robust analytics capabilities, enabling organizations to efficiently dissect both structured and unstructured data through advanced statistical tools and comprehensive reporting features that turn everyday survey responses into actionable intelligence. Prospective customers will appreciate the platform’s intuitive interface, which not only streamlines the survey creation process but also supports the development of detailed customer profiles for a more personalized feedback experience. Moreover, its seamless automation and multi-channel integration dramatically reduce the time needed to gather insights, while flexible templates and customization options ensure that the solution scales from small businesses to large enterprises without compromising functionality.
Key Features of Qualtrics CoreXM
Customizable Surveys for Tailored Research
AI-Powered Advanced Data Research Analytics
Instant Real-Time Data Collection System
Seamless Global Multi-Language Survey Support
Integrated Customizable Workflow Automation Tools
Dynamic Visual Reporting Dashboard Solutions
Robust Data Management and Governance
Seamless Enterprise System Integration Capabilities
Price of Qualtrics CoreXM
Qualtrics CoreXM pricing plans are tailored to distinct operational priorities. Digital-focused plans charge per survey response and other digital interactions, while customer care offerings factor in calls, chats, emails, and surveys. Location-based options rely on real-time review interactions. Employee modules compute fees per head, supporting engagement, lifecycle management, and workforce analytics. Strategic research, UX, and brand insights are priced per survey or interaction, and a 30-day Strategic Research trial is available. Complex custom pricing is offered for larger enterprises by direct consultation with Qualtrics. Each solution is designed for growth.
QuestionPro stands out as a powerful survey software solution, offering users rapid and efficient project execution through access to more than 350 ready-made survey templates and a dynamic analytics dashboard for real-time data insights. Its extensive survey creation tools simplify questionnaire design and enable instant distribution to pre-loaded contact lists, significantly cutting down on time and effort. Nonprofit organizations particularly benefit from its affordability, with free versions and substantial discounts available, while the platform’s support for over 100 languages ensures effective engagement across diverse markets. Additionally, advanced technical features such as intuitive survey logic, mobile optimization with offline capabilities, and seamless integration with major platforms enhance its appeal for organizations seeking comprehensive data collection and management tools.
Key Features of QuestionPro
Intuitive drag-and-drop Survey Builder
Over 80 advanced and standard Question Types
Conditional Logic including Branching and Skip Logic
Multi-Language Support for global reach
Real-Time Reporting with automated dashboards
Third-Party Integrations with Salesforce, Tableau, and more
Mobile Optimization with offline data collection
Custom Branding for surveys
Price of QuestionPro
The Essentials Plan is free, allowing one user to collect up to 200 responses per survey with basic features and 24/7 support. The Advanced Plan costs $99 per user monthly, billed annually, offering up to 25,000 responses yearly, enhanced survey options, and branding tools. For teams, the Team Edition charges $83 per user monthly with a minimum of five users, supporting 100,000 responses annually and adds collaboration features plus a dedicated account manager. The Research Suite requires contacting sales for custom pricing and includes advanced tools and professional services.
6
SurveyMonkey
4.45 / 5
Read more about SurveyMonkey
SurveyMonkey provides a versatile and user-friendly platform designed to simplify the creation, distribution, and analysis of online surveys for users of all technical levels. Featuring a drag-and-drop builder alongside a vast collection of customizable templates, it ensures the survey development process is both efficient and adaptable to diverse needs. The platform’s advanced logic tools, such as skip logic and question piping, allow surveys to dynamically adjust based on respondent inputs, thereby improving data accuracy and engagement. Additionally, its strong integration capabilities with CRM systems and over 100 third-party apps, combined with robust analytics and stringent data security measures, make SurveyMonkey a comprehensive solution for managing complex survey projects and extracting actionable insights.
Key Features of SurveyMonkey
SurveyMonkey Genius AI Survey Tool
Extensive Comprehensive Question Bank Repository
Dynamic Survey Logic Skip Feature
Custom Branding And Visual Personalization
Expertly Designed Survey Templates Collection
Real-time Analytics And Reporting Tools
Seamless Data Export And Integration
Responsive Multilingual Survey Distribution Options
Price of SurveyMonkey
SurveyMonkey’s pricing structure offers a versatile array of options. The Basic plan lets users create and send surveys free of charge, though response viewing remains limited. A Standard plan presents a monthly subscription with unspecified rates, ideal for those seeking simple solutions. For collaborative work, Team Advantage is available at $30 per user per month (billed annually from three users), offering shared branding tools and 50,000 responses per year. Upgrading, Team Premier costs $92 per user monthly for survey logic and 100,000 responses annually. An Enterprise plan features custom pricing.
7
Qualaroo
4.5 / 5
Read more about Qualaroo
Qualaroo is a robust user research and feedback platform designed to gather contextual insights by surveying users during their actual interaction with a product, service, or brand. Its advanced targeting options allow businesses to deliver surveys triggered by specific user behaviors, ensuring feedback is collected from the most relevant audience at the optimal moment. The tool offers extensive customization, letting users tailor the appearance of their surveys to align seamlessly with their brand identity. Additionally, Qualaroo supports over 100 languages and incorporates AI-driven analytics like sentiment and text analysis, making it a comprehensive solution for understanding customer feedback across multiple channels.
Key Features of Qualaroo
Advanced Targeting Options Increase Precision
Nudge Technology Engages Users Optimally
Dynamic Question Branching Adapts Surveys
Real-Time Reporting and Analytics Dashboard
Mobile Optimized Surveys Enhance Reach
Integration Capabilities Connect Data Seamlessly
Exit Intent Surveys Capture Feedback
IBM Watson Sentiment Analysis Insights
Price of Qualaroo
Qualaroo offers three straightforward pricing options. The Free plan, costing $0.00, provides startups with essential features including up to 50 responses monthly, 500 email sends, and 10,000 pageviews. For growing businesses, the Business plan at $49.99 per month (annual billing) delivers unlimited responses, increased email sends and pageviews, plus surveys and mobile features. The Enterprise plan, starting at $149.99 per month with enhanced targeting and advanced integrations, is built for large-scale operations. A forever free option facilitates smaller teams in exploring comprehensive survey functionality. All plans are designed to succeed.
8
CrowdSignal
4.5 / 5
Read more about CrowdSignal
CrowdSignal, formerly known as Polldaddy, is a robust platform designed to simplify the creation of surveys, polls, and quizzes, boasting an intuitive drag-and-drop interface that allows users without advanced technical skills to craft engaging forms effortlessly. Its versatility is evident in the support of numerous question types, ranging from multiple-choice and Likert scales to open-ended responses, accommodating diverse survey requirements while ensuring a seamless user experience. With the freedom of unlimited surveys and responses, the platform enables expansive data collection complemented by customizable themes and CSS options that align surveys with specific brand aesthetics. Additionally, its integrated analytics dashboard, capable of real-time tracking and multifaceted data export, coupled with essential spam protection measures, positions CrowdSignal as a compelling solution for businesses seeking an effective, user-friendly feedback tool.
Key Features of CrowdSignal
Intuitive Drag-and-Drop Survey Creation Platform
Customizable Brand-Aligned Survey Design Options
Advanced Conditional Branching Logic Paths
Live Real-Time Response Monitoring Dashboard
Integrated Data Analysis Visualization Tools
Flexible Multi-Format Data Export Options
Google Sheets and Third-Party Integration
Comprehensive Secure Data Privacy Controls
Price of CrowdSignal
Crowdsignal offers four pricing plans. The Free plan lets you create unlimited surveys and polls while collecting up to 2,500 responses monthly with exports. The Premium plan, at $25 monthly or $15 annually, adds unlimited responses, advanced survey logic, Google Sheets integration, and email support. The Business plan, for $59 monthly or $45 annually, removes branding and offers API access and high-volume email surveys. The Team plan costs $29 per user monthly (annually billed) and supports collaborators with enhanced upload limits. All paid plans include a 30-day money-back guarantee immediately.
9
Formsite
4.65 / 5
Read more about Formsite
Formsite presents an appealing, cost-effective solution for businesses seeking an efficient and versatile tool for data collection, offering robust form-building capabilities without the hefty investment that custom software development demands. Combining a dynamic, user-friendly form builder with intricate functionalities—such as conditional logic and matrix-style questions—the platform enables organizations to craft complex forms effortlessly, even without any coding expertise, thereby accommodating a diverse range of operational needs. Its deep integration with services like Google Sheets and MailChimp streamlines data management, while comprehensive customization options and secure SSL encryption further bolster its appeal in today’s competitive business landscape.
Key Features of Formsite
Customizable Form Builder
Multi-page Forms
Conditional Logic
Integration with Payment Gateways
Secure Submissions
Save & Return Functionality
Analytics and Reporting
Custom Branding Options
Price of Formsite
Formsite’s pricing structure offers flexible options for diverse business needs. Its 14-day Professional free trial lets potential customers experience key features without a credit card. The Personal plan delivers basic forms and file storage suited for lighter tasks, while the Professional plan doubles capacities and provides branding removal if needed. Business and Business+ plans significantly expand form limits, file space, and workflow capabilities for growing enterprises. The Enterprise plan, with extensive form reach, ample storage, and multiple sub-user support, is designed for large organizations seeking robust, scalable functionality. Enjoy flexible scalability.
10
Formstack
4.5 / 5
Read more about Formstack
Formstack is a multifaceted, low- to no-code platform designed to simplify and enhance business operations by unifying Forms, Documents, e-signatures, and native Salesforce tools within a single system. Its robust integration options are impressive, offering more than triple the third-party connections compared to competitors, which ensures seamless data transfer across various applications like CRM, email marketing, and payment gateways. Users benefit from automation features that can save an average of 17 hours weekly by intelligently pre-filling data and streamlining workflows. With an intuitive drag-and-drop builder, customizable branding, and dynamic task management included in every pricing tier, Formstack provides both powerful functionality and ease of use for organizations aiming to digitize and automate their processes.
Key Features of Formstack
Intuitive Drag-and-Drop Form Creation Tool
Intelligent Conditional Logic for Customization
Comprehensive Automated Workflow Management System
Robust Integration Capabilities with Applications
In-depth Analytics and Reporting Tools
Secure Data Collection with Encryption
Legally Binding E-Signature Collection Tool
Customizable Branding Options for Identity
Price of Formstack
Formstack offers diversified pricing plans to suit various business needs. The Forms plan begins at $83 monthly on an annual basis, suitable for smaller scale operations, offering essential features and standard submission limits. For enhanced requirements, the Suite plan starts at $250 monthly (annually), featuring increased capacity, document automation, and advanced workflow tools. Customizable enterprise packages are available with tailored pricing, providing dedicated support and additional security features. Optional add-ons for extra users and usage extend flexibility, letting companies choose configurations that align perfectly with their evolving business demands effectively.
11
GetFeedback
4.45 / 5
Read more about GetFeedback
GetFeedback is positioned as an innovative software solution intended to assist prospective customers in finding a tool that meets their specific needs, although the available source does not supply additional details. Unfortunately, a connection error in retrieving the original content has left us without further factual information regarding its defining features or primary uses. What little is known suggests that GetFeedback is worth considering for those who are keen to explore modern solutions in this space. As we await more comprehensive data, this brief overview serves as an initial glimpse into a platform that may align with your software selection criteria.
Key Features of GetFeedback
Customizable Surveys with Brand Identity
Instant Real-Time Customer Feedback Response
Multi-Channel Survey Distribution Across Platforms
GetFeedback offers competitive and clear pricing aimed at satisfying different business requirements. The Professional Plan, at a monthly fee of $50, provides a suite of essential features including a single user account, web-based survey builder with customizable templates, email support, and advanced reporting to ensure robust survey logic and question piping. Meanwhile, the Team Plan escalates capabilities with a $200 monthly charge – integrating all Professional features with multiple user accounts, extended response limits, and team collaboration. A free trial permits exploratory access before commitment. Ideal for companies seeking scalable engagement.
12
Google Forms
4.5 / 5
Read more about Google Forms
Google Forms emerges as a powerful and intuitive tool for crafting surveys, quizzes, and various forms, making it particularly appealing for customers needing a straightforward yet versatile solution. Its user-friendly, drag-and-drop interface allows even those with limited technical skills to design and customize forms with ease, while a range of question types and basic theme options ensures that the final product can align with distinctive branding needs. Furthermore, the fact that Google Forms is free of charge, accompanied by seamless integration with other Google Workspace applications like Sheets and Drive, makes it an enticing option for both small businesses and budget-conscious organizations. Offering unlimited submissions and multiple sharing options—whether through email, direct links, or website embedding—it provides a robust platform for gathering extensive data without incurring additional costs.
Key Features of Google Forms
User-Friendly Interface
Real-Time Collaboration
Automatic Data Collection
Conditional Logic
Customizable Themes
Distribution Options
Security Features
Integration with Google Apps
Price of Google Forms
Google Forms is available free for anyone with a Google account, letting users create unlimited forms and surveys. Businesses can upgrade with Google Workspace subscriptions for added features and increased cloud storage. The Business Starter plan is $6 per user per month and offers essential functionalities. For more robust options, the Business Standard plan at $12 monthly provides 2 TB storage, while the Business Plus version at $18 monthly expands security and capacity. Enterprise options feature custom pricing. A free trial lets companies explore these capabilities before committing.
13
LimeSurvey
4.55 / 5
Read more about LimeSurvey
LimeSurvey offers a powerful platform for organizations needing versatile and extensive survey tools, supporting an unlimited number of surveys and questions. With over 28 question types available—including matrix-style formats—it enables detailed and flexible data gathering beyond basic questionnaires. The software also allows complete customization of survey design to match branding or specific goals, ensuring a tailored respondent experience. Additionally, its strong focus on data security, including GDPR compliance and encrypted storage in Germany, provides peace of mind for privacy-conscious users.
Key Features of LimeSurvey
User-Friendly Interface
Survey Design Flexibility
Branching Logic
Responsive Design
Data Export Options
Extensive Reporting Tools
API Access
Security Features
Price of LimeSurvey
LimeSurvey offers a multi-tiered pricing structure catering to a range of user needs. The Free Plan provides essential functionality with limited survey creation while supporting community assistance. The Basic option enables unlimited surveys and responses, advanced question types with custom branding and reporting features. For more robust requirements, the Professional package builds on Basic with enhanced reporting, sophisticated survey logic, and priority support. The Enterprise option further augments capabilities with API integration, custom roles, and dedicated account management. A free trial allows prospective customers to experience the platform before committing.
14
SurveyPlanet
4.75 / 5
Read more about SurveyPlanet
SurveyPlanet emerges as an exceptionally user-friendly solution, offering a streamlined interface that empowers users of all technical backgrounds to design and deploy engaging surveys through intuitive drag-and-drop features. The platform provides an array of robust customization options, including diverse themes, images, and question types, which allow each survey to seamlessly reflect a brand’s identity or specific research objectives. Its advanced analytics capabilities deliver real-time insights and detailed reports—an essential asset for organizations eager to make swift, data-informed decisions. Moreover, with an accessible free version and competitively priced tiers for enhanced functionalities, SurveyPlanet stands as a versatile, cost-effective choice for those evaluating survey software solutions.
SurveyPlanet accommodates users with a trio of distinct pricing plans. The Free Plan, costing nothing, provides unlimited surveys, basic customization, secure data, and an array of pre-written templates. The Pro Plan, priced at $20 monthly or $180 annually, expands functionality with exportable results, AI survey creation, custom themes, and enhanced notifications. Enterprise customers invest $350 per year to access team collaboration, advanced analytics powered by AI, branded survey URLs, API integration, and performance metrics tracking. Each plan simplifies survey management while offering tiered capabilities to match diverse organizational needs efficiently.
15
SurveySensum
4.5 / 5
Read more about SurveySensum
SurveySensum stands out for its intuitive design and versatile functionality, enabling businesses to craft and distribute surveys with remarkable ease and flexibility. With a range of modifiable templates for varied metrics such as Net Promoter Score, Customer Satisfaction, and Customer Effort Score, the platform adeptly caters to an array of feedback requirements. Its capacity to seamlessly automate survey outreach via channels like email, WhatsApp, and social media, alongside its smooth integration with CRM systems such as HubSpot and Salesforce, ensures that enterprises can capture customer insights in real time. Advanced analytics tools further augment its appeal, delivering immediate, actionable data that helps organizations promptly address customer concerns and refine their overall experience.
SurveySensum provides four distinct pricing options designed to meet varying needs. The free plan offers 25 monthly responses with 500 emails and limitless surveys, users, and questions. A basic plan starts at $124 per month, expanding usage to 250 responses and 5,000 emails. Customizable advanced plans cater to higher response demands with added website integration features. For enterprises, tailored packages include dedicated CX management, priority support, and extensive training. Annual payment options may reduce costs by up to 20 percent. A no-credit card trial lets you explore these dynamic offerings.
16
forms.app
4 / 5
Read more about forms.app
forms.app is an all-around form and survey builder tool that provides a fast and easy way to create online forms, surveys, or quizzes with AI. You can simply tell forms.app the form you would like to create, and it will generate one for yiu, or you can select from over 5000 free templates. Once you create your form, you have 30+ form fields to choose from and many customization options. forms.app has quite diversified uses, such as collecting feedback, running polls & quizzes, conducting research, allowing people to get in touch with you, and more. Thanks to its super user-friendly interface, it is easy for marketers, researchers, SMEs, agencies, and even large enterprises to create an online form, questionnaire, or quiz without having to code anything.
Key Features of forms.app
AI form creation & question helper
Drag-and-drop form builder
+5000 ready-made templates
Conditional logic helps reduce friction caused by unnecessary questions
Direct integrations with popular tools such as Slack, Discord, or Mailchimp
Payment collection is possible through PayPal and Stripe
forms.app offers a mobile application that is available in IOS, Android and Huawei
Price of forms.app
forms.app has a free plan that allows creating up to 5 forms and collecting up to 100 responses per month. It also has three paid subscription plans for businesses that want to collect more responses. The basic plan subscription after the free plan starts from 25 US dollars/per month, and the top-end subscription is only 99 US dollars/per month and allows up to 100,000 responses. Considering its price and features forms.app is a solid choice for any business that is looking for a survey maker.
17
Typeform
4.35 / 5
Read more about Typeform
Typeform distinguishes itself in the realm of form-building with a unique conversational design that presents questions individually, fostering a more engaging experience and significantly boosting completion rates. Its user-friendly, no-code builder allows users without technical skills to craft polished, professional forms swiftly. The platform's advanced capabilities, including conditional logic and seamless integrations with tools like Slack and HubSpot, enable more detailed data collection while simplifying workflows. Moreover, Typeform’s adherence to stringent security standards and enterprise-level features make it a trusted choice for a wide range of organizations, including a majority of Fortune 500 companies.
Key Features of Typeform
Intuitive Drag-and-Drop Form Builder
Customizable Templates for Every Use
Interactive Logic Jump Survey Design
Mobile-Optimized Experience on All Devices
Instant Response Notifications and Alerts
Seamless Integration with Leading Apps
Powerful Data Export in Formats
Insightful Analytics Dashboard for Tracking
Price of Typeform
Typeform offers a free plan with unlimited typeforms and basic features. The core subscription starts with the Basic plan at $29/month, advancing to the Plus plan at $59/month which adds custom branding and file uploads. The Business plan at $99/month provides enhanced support and insights, while Enterprise pricing is custom tailored. For growing businesses, Growth Essentials start at $199/month, upgraded by Growth Pro at $349/month and further customizable with Growth Custom. Paid features lack a free trial, so all subscribers must choose a monthly plan for advanced capabilities. Consult details.
18
Wufoo
4.35 / 5
Read more about Wufoo
Wufoo stands out as a comprehensive solution for businesses aiming to streamline their online form creation without needing any coding expertise, thanks to an interface that leverages a simple drag-and-drop mechanism and offers over 400 customizable templates. Its extensive integration capabilities—boasting connections with more than 2,300 applications such as CRMs, email services, and payment processors—ensure that data flow remains both seamless and efficient. With robust security measures like 256-bit SSL encryption and data storage in a SOC 2 Type II facility, Wufoo not only safeguards sensitive information but also permits significant customization to align forms with specific branding and operational needs. Additionally, its well-regarded customer support, complete with a dedicated help center and ticket submission option, provides users with reliable assistance, facilitating a smooth transition to more efficient data management practices.
Key Features of Wufoo
Intuitive Online Drag-and-Drop Form Builder
Customizable Pre-Designed Branded Form Themes
Integrated Payment Processing for Forms
Easy File Upload Capability Option
Real-Time Instant Submission Notification Alerts
Dynamically Enabled Conditional Logic Feature
Secure 256-Bit SSL Data Encryption
Comprehensive Analytics and Reporting Dashboard
Price of Wufoo
Wufoo’s pricing structure offers versatile options catering to different scales of usage. The free plan allows basic form creation with limited entries and fields. The Starter plan provides higher limits and additional features at $16.25 per month when billed annually, while the Professional plan increases user capacity, entries, API requests, and file storage for $29.08 monthly. Advanced and Ultimate plans further boost capacity, support, and advanced integrations. Each plan scales usage capabilities, offering more features for ambitious projects. All pricing is billed annually, ensuring consistent value for expanding business needs.
19
Zoho Survey
4.6 / 5
Read more about Zoho Survey
Zoho Survey presents a user-friendly interface that makes creating custom surveys a seamless experience—even for those lacking extensive technical knowledge—through intuitive drag-and-drop features and a design process tailored to reflect your brand identity. With a broad array of question types, including rating scales, multiple-choice, and open-ended formats, the platform ensures that data collection is both comprehensive and adaptable to various research goals, while its branching logic personalizes the survey flow based on prior responses. In addition, robust analytics tools enable real-time interpretation of responses via detailed charts and graphs, thus expediting the discovery of trends and facilitating informed decision-making. Seamlessly integrating with other Zoho products and popular third-party applications, and offering versatile distribution options such as email, social media, and web embeds, Zoho Survey delivers a cost-effective, scalable solution designed to meet the feedback collection needs of any organization.
Zoho Survey pricing offers solutions for diverse company needs with four distinctive plans. The Free Plan provides basic features with up to 10 questions and 100 responses. The Standard Plan, at $25 per month billed annually, permits unlimited surveys, extended question limits, enhanced reporting, and custom branding. The Professional Plan at $50 monthly introduces advanced analytics, increased question capacity, and branching options. The Premium Plan, costing $100 per month billed annually, ensures unlimited surveys, refined logic, and API integration. A free trial is available, letting prospective customers explore key functionalities.
20
Alchemer Survey
4.6 / 5
Read more about Alchemer Survey
Alchemer Survey stands out with its remarkable adaptability and extensive customization options, allowing users to design dynamic surveys through a diverse range of question formats and pre-built templates that cater to specific business needs. Its seamless integration with numerous third-party applications not only streamlines workflow processes but also enables the direct transfer of survey data into existing systems, such as CRM platforms. In addition, the platform's robust reporting and analytics capabilities empower users to perform intricate data analyses that support strategic decision-making with real-time insights. Complementing these features is its intuitive, user-friendly interface, which ensures that even those with minimal technical expertise can efficiently create and manage surveys, backed by comprehensive customer support.
Key Features of Alchemer Survey
Extensive Question Types
Advanced Logic and Branching
Flexible Reporting Options
Unlimited Surveys and Questions
Integration Capabilities
Real-time Reporting Dashboards
Custom Branding Options
Mobile Optimization
Price of Alchemer Survey
Alchemer Survey offers tiered pricing designed to suit evolving business needs. The basic Collaborator plan, at $49 per user monthly or $450 annually, provides unlimited surveys and 43 question types with essential reporting and email support. The Professional plan upgrades these features with advanced reporting, survey logic, and phone support for $149 monthly or $1,075 annually. The Full Access plan, costing $249 monthly or $1,895 annually, introduces advanced data analysis and priority support. For larger operations, the Business Platform requires a personalized quote, ensuring scalability with enterprise integrations. Overall appealing.
Survey Tools Statistics
In recent years, the breakneck pace of research on multiple fronts meant the tremendous stockpiling of data on just about any subject. As organizations strive for well-informed decisions, a grasp of consumer behavior, and strategy refinement, the crucial role of data collection through surveys becomes increasingly apparent.
This is particularly noted in gathering digital data, considering the Internet’s reach to approximately 63% of the world’s population, accounting for roughly 5 billion individuals (Domo, 2022). Survey tools, especially digital ones, play a pivotal role, offering many advantages that empower researchers to effectively leverage data for a profound understanding of their target audience.
In this article, the team of experts at Research.com helped us collate a list of the best survey software for business and scientific research and other purposes. The aim is to provide readers with an overview of the functions and benefits of the best survey tools, including understanding a specific population’s characteristics, enhancing customer satisfaction, influencing product development, or optimizing marketing strategies.
Before delving into the list of the leading survey tools, it’s crucial to explore the current state of the survey software industry and the data landscape in general. These statistics provide a comprehensive overview of the survey tools and data market:
In 2022, the online survey software market was valued at $5,117.62 million and is projected to grow more than 50% by 2030 (Verified Market Research).
Between 2023 and 2030, North America is projected to be the region with the biggest contribution to the survey tools global market growth at 30% (Rationalstat LLC, 2023).
27% of business executives say their Big Data initiatives are profitable for their company (Capgemini & Informatica, n.d.)
Organizations are also increasingly turning to surveys as a primary means of data collection, utilizing diverse survey tools to obtain valuable insights by meeting their target audiences where they are most active.
The number of surveys sent increased by 9% in 2021 from 2020 (Alchemer, 2022).
51% of consumers expect companies to ask for feedback across all channels, including email, phone, in-store, online, in-app, etc. (Alchemer, 2023).
Surveys are more likely to be completed on mobile devices, with Android boasting a 16% response rate and iOS at 13% (Alchemer, 2022).
Among the prominent trends shaping the landscape of survey tools and data science is the integration of Artificial Intelligence (AI), mirroring the broader trend seen across various business aspects. This infusion of AI enhances the capabilities of data collection tools, automates processes, and provides a deeper understanding of data. As organizations strive to make data-driven decisions, the incorporation of the following AI trends in data gathering and management emerges as a transformative force, promising efficiency, innovation, and unparalleled insights:
Ethics and Responsible AI. There is a growing emphasis on ethical considerations and responsible practices in implementing artificial intelligence.
Automated Machine Learning (AutoML). This streamlines the machine learning process, enhancing accessibility for a wider audience. This approach aids in dismantling big data silos, offering relevant information about the business and its market. With such insights, organizations can make informed decisions, ensuring positive outcomes.
Explainable AI. A focus on creating AI models that provide transparent and understandable results, contributing to increased trust and reliability.
AI-Driven Storytelling and Augmented Analytics. The utilization of artificial intelligence to enhance storytelling capabilities and augment analytics for more insightful data interpretation.
Automated and Adaptable Data Governance. The implementation of automated systems for data governance that can adapt to evolving data landscapes, ensuring compliance and data integrity.
What are the best practices for survey design to ensure high response rates and data quality?
Creating effective surveys requires more than choosing the right survey tool; it also involves strategic design and distribution practices. High response rates and reliable data depend on how engaging, accessible, and thoughtful the survey design is. Here are some best practices to keep in mind:
Keep Surveys Short and Focused: Lengthy surveys can lead to respondent fatigue, which reduces the quality of responses. Aim for a concise survey that takes no more than 5–10 minutes to complete.
Use Clear, Simple Language: Avoid technical jargon and overly complex language. Clear, straightforward questions encourage honest and accurate responses.
Offer a Mix of Question Types: Incorporate various question formats, such as multiple-choice, rating scales, and open-ended questions. This keeps the survey engaging and helps gather diverse data types.
Leverage Logic and Branching: Use conditional logic to show only relevant questions based on previous answers, making the survey more personalized and reducing response burden.
Optimize for Mobile Devices: With many respondents completing surveys on mobile, ensure your survey layout is mobile-friendly to avoid formatting issues that can hinder participation.
Provide an Incentive: Offering small rewards or entry into a prize draw can boost response rates, especially for longer surveys.
Pilot Test the Survey: Conduct a pilot survey with a small group to identify any confusing questions or technical issues, refining the survey based on their feedback.
Communicate Privacy Assurance: Reassure participants about the confidentiality of their responses to increase trust and candidness.
Follow Up with Reminders: Send polite reminders to those who have yet to respond, but avoid excessive follow-ups, which may be perceived as intrusive.
How Can Survey Tools Ensure Data Privacy and Regulatory Compliance?
Survey tools not only empower data collection but also face the critical responsibility of safeguarding information and meeting regulatory standards. Modern platforms implement encryption, role-based access control, and comprehensive compliance frameworks to protect respondent data and maintain privacy. Additionally, these tools often integrate with specialized solutions—such as tax compliance software—to ensure that data management meets industry-specific fiscal and regulatory requirements. Robust authentication measures and regular audits further help companies align with global mandates like GDPR and HIPAA, promoting trust and operational integrity throughout the data lifecycle.
Enhancing Survey Efficiency With Appointment Scheduling Integration
In the realm of data collection, timing is critical. Surveys often require respondents to engage at specific times or within set deadlines, making efficient scheduling a cornerstone of successful campaigns. Integrating surveys with the best appointment scheduling software can streamline this process, ensuring that respondents are not only aware of but also committed to participating within the required timeframe.
Appointment scheduling tools provide functionalities such as real-time availability, automated reminders, and seamless calendar integrations, which can be invaluable for survey administrators. For example, organizations conducting focus groups or in-depth interviews can use these tools to schedule sessions efficiently, minimize no-shows, and optimize resource allocation.
For businesses leveraging digital surveys, appointment scheduling software can also facilitate better respondent engagement by allowing participants to select convenient times to complete surveys, particularly for more involved data collection methods like usability testing or feedback interviews.
Discover how to leverage this synergy by exploring the best appointment scheduling software. These tools not only improve operational efficiency but also enhance the overall user experience, fostering higher response rates and more reliable data collection.
Unlocking the Power of Data with the Right Survey Tools
The significance of survey tools in gathering valuable insights and feedback cannot be overstated. Selecting the right survey platform ensures an effective and streamlined data collection process. Whether it’s enhancing customer satisfaction, improving products or services, or making informed decisions, any of the survey tools examples above can be a key asset for businesses and organizations seeking to stay attuned to the needs and preferences of their audience. By investing in a robust survey tool, organizations can unlock a wealth of actionable data, fostering growth and success in an increasingly data-driven digital landscape. In addition to survey platforms, the broader applicability of these tools across diverse industries is highlighted by investing in other robust business platforms, such as various accounting software examples.
Key Insights
Growth of Digital Data: The rapid increase in digital data highlights the importance of effective data collection tools. As of 2020, there were approximately 44 zettabytes of data in the digital world, emphasizing the need for robust survey tools to manage and analyze this information.
Market Expansion: The online survey software market was valued at $5,117.62 million in 2022 and is projected to grow by more than 50% by 2030. North America is expected to contribute significantly to this growth, indicating a strong demand for survey tools in the region.
Increasing Use of Surveys: Organizations are increasingly relying on surveys for data collection. The number of surveys sent increased by 9% in 2021 compared to 2020, and 51% of consumers expect companies to ask for feedback across all channels.
Mobile Survey Participation: Surveys are more likely to be completed on mobile devices, with Android boasting a 16% response rate and iOS at 13%. This trend suggests the importance of mobile-friendly survey tools.
AI Integration: The integration of AI in survey tools is transforming data collection and analysis. AI-driven features like automated machine learning, explainable AI, and AI-powered storytelling enhance the efficiency and depth of data insights.
Survey Tool Innovations: Survey tools are evolving with features like customizable templates, multilingual support, sentiment analysis, offline capabilities, and integration with other business applications. These innovations make survey tools more versatile and effective for various research needs.
FAQ
What is the primary role of survey tools in data collection?
Survey tools are essential for gathering valuable insights and feedback from target audiences. They help organizations understand consumer behavior, enhance customer satisfaction, influence product development, and optimize marketing strategies.
How significant is the growth of the online survey software market?
The online survey software market was valued at $5,117.62 million in 2022 and is projected to grow by more than 50% by 2030. This growth indicates a rising demand for efficient and effective survey tools.
Why are mobile-friendly survey tools important?
Mobile-friendly survey tools are crucial because surveys are more likely to be completed on mobile devices. With Android boasting a 16% response rate and iOS at 13%, ensuring that survey tools are optimized for mobile use can significantly increase response rates.
How does AI enhance survey tools?
AI enhances survey tools by automating processes, providing deeper insights, and improving data accuracy. Features like automated machine learning, explainable AI, and AI-powered storytelling allow for more efficient and comprehensive data analysis.
What are some key features to look for in survey tools?
Key features to look for in survey tools include customizable templates, multilingual support, sentiment analysis, offline capabilities, integration with other business applications, and robust data analysis and reporting functions.
How do survey tools contribute to business decision-making?
Survey tools provide businesses with actionable data that can inform decision-making processes. By collecting and analyzing feedback from customers, businesses can make informed decisions to enhance products, services, and overall customer satisfaction.
Which regions are projected to contribute significantly to the growth of the survey tools market?
North America is projected to be the region with the biggest contribution to the global survey tools market growth, accounting for 30% of the market between 2023 and 2030.
What is the benefit of integrating survey tools with other business applications?
Integrating survey tools with other business applications, such as CRM systems and collaboration platforms, enhances data accessibility and streamlines workflows. This integration allows for more comprehensive data analysis and better-informed business strategies.
References
Alchemer. (2022, April). 2022 mobile customer engagement benchmark report. Alchemer LLC. Retrieved November 17, 2023.
Alchemer. (2023, March 16). Most brands hear from less than 1% of their customers. Alchemer LLC. Retrieved November 17, 2023.
Capgemini, & Informatica. (n.d.). The Big Data payoff: Turning Big Data into business value. Capgemini.com. Retrieved November 17, 2023.
Domo. (2022). Data never sleeps 10.0. Domo.com. Retrieved November 17, 2023.
Rationalstat LLC. (2023, October 17). Online survey software market size, trends, and forecast report | Global industry analysis 2023-2030 by RationalStat. Yahoo Finance. Retrieved November 17, 2023.
In evaluating SaaS software, a comprehensive and structured methodology
ensures a fair and accurate comparison across key metrics.
This approach focuses on the most critical aspects that affect user
experience, functionality, and business value.
The following metrics—general features, cost, customer service, integrations,
and mobile support—are evaluated to provide a holistic
view of each software solution’s strengths and weaknesses. These metrics
are selected based on their direct impact on software
usability, scalability, and long-term effectiveness for businesses.
General Features (40%)
This metric evaluates the core functionalities and tools the software offers.
It involves assessing the comprehensiveness of
the features, their relevance to the target users, and the ease of use.
This is important because robust and well-designed
features determine the software’s overall utility
and efficiency in solving user problems.
Cost (15%)
Cost analysis focuses on pricing models, value for money, and scalability.
It’s crucial to evaluate whether the software’s
features justify its price, considering different plans for small and
large organizations. This is vital for businesses to
ensure they invest in cost-effective solutions that fit their budget.
Customer Service (15%)
This evaluates the responsiveness, quality, and availability of customer
support, including channels like chat, email,
or phone. Good customer service is essential for troubleshooting and
ensuring smooth software usage, which reduces downtime
and frustration for users.
Integrations (15%)
This examines how well the software integrates with third-party tools
(e.g., CRM, payment systems, collaboration apps).
Seamless integrations are key for creating a unified workflow and
enhancing productivity by connecting multiple systems,
which is crucial for operational efficiency.
Mobile Support (15%)
Mobile support assesses the software’s functionality and performance on
mobile devices, including apps and mobile web versions.
With increasing remote work and on-the-go usage, strong mobile
support is critical to ensure users can access and utilize
the software effectively, regardless of location.