How to Choose the Right Academic Advising Software For Your Institution
Data shows that students will find many benefits to having a good advisory program. Specifically, it presents the finding that effective advising can have a larger impact on college persistence and graduation rates (Center for Community College Student Engagement, 2018). Academic advising features are sometimes integrated with admissions and enrollment management software or other student support services to provide students with a well-rounded support experience, to enable them to concentrate on degree completion better and allow for optimum results. The best way to build this is by having a data-based outlook on how to address needs based on assessment. This can only be done with the help of digital solutions for educators, including academic advising software.
In this article, we list down the best academic advising tools and higher education retention software solutions for you and proceed to discuss what they offer and the problems they address. The end goal is to give you a clearer expectation of the features, benefits, and pricing of adopting such solutions.
It was found that 47% of college presidents are concerned about the sufficient delivery of advisory services, tutoring, and general student support (Ellucian, 2022). The majority, at 91%, are concerned about the mental health of students. College leadership is right to be concerned with this, as graduation rates among full-time undergraduate students in their initial institutions leave much to be desired. In 2020, for example, only 64% of students completed their undergraduate degrees in six years at the same institution where they began (National Center for Education Statistics, 2022a).
There are, of course, several reasons why completion rates are low. All of them, however, fall into the bailiwick of academic advising and student support services. Be the issues mental health, financial aid, career readiness, or a mix of many, institutional counseling and support are expected to take point in improving this key metric.
Given that there are many sides to student support, institutions and student success professionals may feel that they are spread quite thin. This is largely due to the poor visibility and disintegration of support processes that prevent proper tracking and monitoring of support activities. There are many cases where support and advisory services simply do not work in cohesion. They are carried out separately in siloes with little to no collaboration between teachers and counselors.
When structured this way, a true integrated student support and advisory program cannot develop. Institutions cannot plan in a sound empirical data-driven manner how they can improve support services when the program is not, in any substantial form, recorded. This is why many leaders in education recommend adopting tested student success practices together with student support technologies that provide a real-time 360-degree view. For this, data show that benefits abound when this is implemented well.
Selecting the right academic advising software is integral to addressing the unique needs of your institution and student body. To ensure a data-driven approach and informed decisions, institutions should evaluate specific criteria before committing to a solution. These include compatibility with existing systems, cost-efficiency, scalability, user experience, and the ability to provide actionable insights for student support initiatives.
First and foremost, interoperability is key. An ideal platform should seamlessly integrate with existing systems, such as student information systems (SIS) or learning management systems (LMS), to maintain data consistency and prevent information silos. For example, tools like ConexED or Naviance by PowerSchool often offer integrations with other educational platforms to streamline workflows efficiently.
Scalability is another crucial aspect, especially for institutions with growing student populations or ambitious long-term objectives. Opt for software capable of adapting to emerging institutional needs, such as adding new modules for enhanced collaboration or predictive analytics. Platforms like Salesforce Education Cloud, for instance, offer extensive customization and APIs for future growth.
Additionally, take a closer look at usability and the learning curve involved for stakeholders. A user-friendly interface reduces resistance among staff and ensures swift onboarding. Features like smart scheduling, progress tracking, and intuitive dashboards can significantly enhance user engagement. For schools or colleges with smaller administrative teams, opting for cost-effective solutions like OpenEduCat, an open-source education management platform, might be a practical choice.
Lastly, robust reporting and analytics capabilities are indispensable for institutions aiming to adopt data-driven strategies. Solutions that support tailored metrics allow your team to address specific challenges such as retention rates, graduation outcomes, and resource allocation. By aligning your objectives with the software’s capabilities, you can implement strategies with measurable impact.
For institutions exploring other academic and administrative tools to complement their advising platform, it is helpful to study the key features of broader educational solutions. Visit our comprehensive guide on educational software to better understand how such tools can elevate operational efficiency and student support frameworks holistically.
Key Academic Advising Statistics
Merits abound for academic advising and planning, among them the many benefits they give students. In fact, the majority of both returning students (68%) and faculty (90%), find them very important (Center for Community College Student Engagement, 2018). However, there is a discrepancy there. Faculty members seem to find advisory services more important than students.
Furthermore, a good share of students has other main sources of academic advising, especially entering students. This can be quite unfortunate as this may cause confusion, leading to poor retention rates and non-completion risk. The potential risk is more pronounced in entering students.
It was found that only 47% of entering students reported that college staff or instructors as their main source of academic advice while 41% reported that they mainly get their academic advice from friends, family, and other students. Also, compared to the share of returning students (78%) who have reported to have met an advisor, only 62% of entering students did.
Given this, we can surmise that a good deal of work is needed to get students to take full advantage of institutional advisory services. Two important metrics lend credence to this view.
Completion and Retention Rates in the United States
Two key metrics for student success in postsecondary education are retention and completion. According to these indicators, there is still much left to be desired when it comes to student success in the United States. In 2020, only about 64% of all undergraduates earn their bachelor’s degree within six years with the same institution they started with (NCES, 2022a). Furthermore, while the retention rate among four-year degree-granting institutions is relatively high, at 82% in SY 2019 to 2020 (NCES, 2022b), among two-year degree-granting institutions, the retention rate is only 61%. Both, however, can still be improved.
The figures, of course, vary among institutions of different types. The completion rate within public four-year institutions is 63% with females having a higher completion rate of 66% than the 60% recorded for males. In private for-profit institutions, the retention rate is only 29% with males having 31% and females with 28%. So, the exact reasons for these poor numbers differ. Thus, in order to address them, making the right assessment is paramount. And, a data-driven approach tailored to a student’s need is required.
Case Study: Domestic vs. International Students and Factors of Retention
In one study, it was found that international and domestic students differ in how much importance they place on institution- and performance-centric variables (Haverila, Haverila, and McLaughlin, 2020). So, employing the same student support system for both groups may backfire.
It was found that poor quality of instruction was perceived to be significantly more crucial by domestic students (Haverila et al., 2020). On the other hand, it was found that international students perceive “social integration, ineffective study skills, difficulty adjusting to college life, poor extracurricular activities, and poor housing arrangements" as to be more highly significant to retention intentions. And, even though foreign-born students only account for 4.6% of the total student population in the United States, their total number reaches a total of 914,095 (Open Doors, 2022). The problem of minorities may not be that minor at all.
Getting to know nuances between groups can help student success leaders address the right things for the right person. And, to properly identify these, a sound empirical method is required. This is something that digital tools can offer. We will get to this later.
Of course, as Haverial and associates (2020) found, there are also variables where both international and domestic students were seen to have equal importance such as personal issues (e.g., medical and family difficulties). So, student success professionals could always build patented interventions for more common issues affecting student retention. Below are the four most common and general factors.
Factors Influencing Student Retention
Student retention, put simply, is “something the institution does in order to move the student closer to graduation Ericksen (2022)." And, there are four factors or issues that institutions need to address to help students along. These are:
Faculty Support. Students that feel that their instructors can prepare them adequately to succeed in the classroom typically have higher rates of retention.
Academic and Cognitive Skills. Students who lack academic, critical thinking, logic, and analysis skills are at risk of dropping out. This is where student resources become very important such as academic tutors, writing centers, libraries, and other student services. Digital solutions like the best academic writing software tools could take out some of the pains of dealing with academic writing projects.
Finances. Going to college is a big financial decision and the cost of attending really does affect retention rates. Ericksen (2022) pointed out two possible issues. Firstly, students may not have the ability to afford classes. Secondly, they may not have the confidence in the ROI of enrolling in these courses. To help students with this predicament, institutions may opt to offer alternative tuition pricing strategies to ease students’ financial burden (Ericksen, 2022).
Community Involvement. Typically, students who are active in the student community or in extracurricular activities have better retention rates. Activities such as study groups, clubs, athletics, and arts can help pique interests and maintain student engagement.
Addressing these, as implied, should be done in an integrated manner. Collaboration among advisory staff, faculty and other student support services is necessary to provide a holistic and cohesive student success program. With this approach, institutions can ensure that there is consistency in advisory programs.
In practice, as you may know, it can be messy. In 2021, a study found that 77% of participating institutions use a split model of advising using both faculty and professional advisors (Kapinos, 2021). Only 23% use a total intake model being advised first by professional advisors and then assigned to faculty advisors. In community colleges, it was also found that responsibilities were split.
Almost 40% of advising responsibilities are split between faculty members and staff (Carlstrom & Miller, 2013 in Kapinos, 2021). And, 22% of advising reporting lines are also split by student affairs and academic affairs. Thus, challenges are sure to happen (Kapinos, 2021). One way, however, to bring all of these efforts together is to keep a shared singular record of all student support efforts. This is where academic advising software solutions come in.
Why Academic Advising Software Is Important
Used in conjunction with or leveraging the features of online appointment scheduling software, higher ed retention software solutions allow institutions to keep track of their advisory services and sessions. These platforms act in, more or less, the same way some of the best CRM software systems do for non-academic business organizations. They maintain student records, allow for updates and notetaking, and enable collaborative planning. A lot of student advising software solutions are standalone programs that work together with other systems and leverage school records to assess needs, plan interventions, and execute student success programs.
Some of these software solutions come as modules in student information systems or education management software suites. Given the level of SaaS technology nowadays and the stringent market requirement for the right mix of ease-of-use and high functionality, academic planning software modules today do not feel like extra appendages to the whole suite. They are seamlessly integrated into the whole platform. As they leverage the records, features, and capabilities of the whole suite, they are quickly able to help student success leaders plan and execute support programs in a data-driven fashion.
Moreover, these platforms connect users to other student success leaders in their vast community for professional advice and technical support. Hence, they are not just basic tools but are also a portal to models of best student success practices today.
Key Benefits of Academic Advising Software
These programs are known to positively affect key student success performance areas like retention and completion. Academic software solutions have been known to help institutions improve retention rates by 2% to 12% and graduation rates by 3% to 15% (EAB, 2022). Hence, many are getting convinced to adopt.
However, administrations may feel that there will be new costs with a new college counseling software in tow. Also, as adopting new technology may also entail recruiting new talent, hiring new staff can be an indirect cost of adoption as well. It is good to note, however, that there can be financial benefits on top of productivity benefits.
One audit found that using academic advising solutions increased the productivity of administrative and academic teams by 12% which, in three years, reached more than a composite of $6.7 million (Forrester, 2020). And, improved recruitment, admissions, and enrollment contributions summed up to $2.1 million in the same span as well. Hence, when used right, digital software tools, together with the accompanying online advising best practices can ultimately benefit institutions economically.
Key Features of a Good Academic Advising Software
Integration. Academic advising programs should integrate seamlessly with other educational software solutions, especially the ones your institution already uses. In this way, it can leverage your existing data instead of forcing you to manually migrate, or worse, enter your records to your new platform. Moreover, an integration also enables your platform to generate real-time reports.
CRM. The best student retention management software solutions function as your very own internal CRM tool, like the Starfish platform or the Starfish CRM system. You should look for software that allows for omnichannel communications and also a platform that has communication continuity across channels. In this way, advisory staff will always stay in context.
Collaborative Profile and Case Management. This feature allows you to create and update student profiles. The best academic advising scheduling software out there have actionable features within this module to schedule appointments, make notes, layout course plans, and many more. Also, look for one that allows multiple users to collaborate on a single profile. In this way, different advisors (e.g. career advisors, academic advisors, coaches, mentors, etc.) can collaborate and have better overall visibility.
College and Career Readiness Resources. For K-12, it is important for a student support software solution to have self-service college and career readiness resources. These include discovery and exploration tools for careers and postsecondary options. With these, you can empower your students and instill some ownership in their journey and choices. The best platforms have an interactive profile builder that students can create and share with their advisors. In this way, a collaborative atmosphere is induced and maintained.
It is good to note, however, that not all college retention software are created equal. Some are just better than others, especially in terms of important core features. And, if you are shopping for a good platform, it can be pretty hard as there are many capable software solutions out there. So, to help you expedite the process, we present to you (in alphabetical order) the 20 best academic advising software solutions available today.
What are the security and privacy considerations when using academic advising Software?
When adopting academic advising software, institutions must prioritize security and privacy to safeguard sensitive student data. Key considerations include:
Data encryption: Ensuring that student records and communication are encrypted both in transit and at rest to protect against unauthorized access.
User authentication: Implementing strong authentication mechanisms like multi-factor authentication (MFA) to prevent unauthorized system access.
Compliance with regulations: Ensuring the software complies with regulations like FERPA (Family Educational Rights and Privacy Act) and GDPR (General Data Protection Regulation) to maintain legal and ethical standards.
Access controls: Setting up role-based access controls to limit system access based on user roles (e.g., advisors, administrators, faculty), ensuring that only authorized personnel can view sensitive data.
Audit trails: Maintaining detailed logs of user activities within the software for accountability and monitoring potential security breaches.
Data backup and recovery: Ensuring that regular data backups are conducted and that there is a clear disaster recovery plan in place to prevent data loss.
By addressing these security and privacy issues, academic advising software can provide a secure environment for both students and advisors, fostering trust and ensuring compliance with legal requirements.
List of 20 Best Academic Advising Software
1. AdvisorTrac: The All-Around Student Support Services Solution
AdvisorTrac by Redrock Software Corporation is a comprehensive academic advising system for colleges and universities. It provides institutions with end-to-end tools to manage and track services, especially advising and counseling. The software supports complex multi-location operations and offers custom permission options for enhanced security. In this way, administrators can assign advisors to students, schedule appointments, record every student contact, and automate custom reports.
The program also links with other platforms such as student information systems to maintain up-to-date records, from contact details to student demographics. All of this is through its easy-to-use cloud-based platform.
Key Features
Allows for online scheduling of advisory and other student support activities
Provides customizable reports
Has a campus portal support
AdvisorTrac has task automation capabilities.
The software has a collaborative writing feature.
Keep users in the loop on updates via text notifications
Surveys and questionnaires
Custom emails
Provides custom access tools with different levels and security
It has multi-person study table help.
Self-service kiosks
Workshop enrollment and management
Allows users to set center-specific preferences
It includes testing center support
Allows the use of ID card readers
Price
Custom pricing
2. Naviance by PowerSchool: The College, Career, and Life Readiness Platform
Naviance by PowerSchool is a unique academic advising software solution that leverages research related to student success. These include the latest understanding and findings in areas of college choice, career readiness, social and emotional learning, and academic readiness. Hence, it is used by institutions to prepare students for postsecondary education and success.
Naviance offers students tools for college research and application, career exploration and planning, and reporting. Lastly, the platform integrates with other PowerSchool products to extend its capabilities and provide a more well-rounded offering to students. It works seamlessly with PowerSchool Unified Classroom Schoology Learning and PowerSchool SIS.
Key Features
Uses its proprietary College, Career, and Life Readiness (CCLR) Framework with research related to student success
Allows for holistic counseling by connecting faculty, students, and family
Provides high-quality resources to achieve milestones and postsecondary goals
Offers students career exploration and planning tools
Task management and performance tracking
Has college research and application tools
Includes shareable reports and dashboards for tracking and measuring the performance of CCLR initiatives
Connects with the whole PowerSchool ecosystem
Has an active community and is known to provide great customer support
Price
Custom pricing
3. Skyward Student Management Suite: A Comprehensive Student Management Solution
Skyward Student Management Suite combines features found in classroom management, office management, student services, and family engagement systems to offer an integrated SIS experience for all users. It covers all advisory bases, from appointment scheduling to college and career readiness efforts. And, it does this by involving all stakeholders.
Additional tools in the suite include mobile applications for online course requests and family access. Also, unlike other academic advising software programs, it includes a classroom management module with features for teachers to track behavior, attendance, and grades. Other software providers make these capabilities available via products separate from academic advising per se. Hence, by including this and other modules Skyward Student Management Suite is one of the most comprehensive student management software around.
Key Features
It has classroom management tools for attendance, behavior tracking, and grading
The suite has a Family Mobile App for tracking, complete with online course request features
It allows for easy scheduling of appointments, including counseling and other advisory needs
Fee and curriculum management
Create and store report cards and transcripts
Management enrollment and registration workflows
Manage food and health services
Has a module to promote college and career readiness
Provides features needed for student intervention
Price
Custom pricing
4. Achieve: The CRM for Student Success and Retention
Achieve Student Success Hub is a CRM software for student success and retention. It sports six core modules, namely, appointment management, kiosk and cue management, case management, campaign and survey management, reporting and analytics, and early alert and retention management. These provide institutions of higher education with end-to-end tools to recruit, retain, and have students graduate on time.
The product is also known for its ease of use. Moreover, the software provider also offers strategic consultation, implementation, project implementation, and IT support. Lastly, it also integrates well with other systems such as learning management systems (LMS) like Canvas LMS, among others.
Key Features
Its appointment management feature allows for online student booking and appointment scheduling.
The product includes a module for operating an on-site kiosk for advising centers.
Student ID card reading and barcode scanning
Simplifies check-ins using QR codes
Has surveys and electronic forms
Provides a case management module with chronological session continuity and support
Send text messages on demand
Has progress campaigns for retention
Provides an enrollment outreach module to increase recruitment KPIs
Predictive analytics
Price
Custom pricing
5. Anthology Beacon: Collaborative Team Approach to Individual Student Support
Anthology Beacon is an academic advising software solution that allows institutions to employ a collaborative team approach to provide individual student support. The platform provides users with the tools to approach student support services in a systematic way. These include automatic insights and recommendations, customizable dashboards, a comprehensive profile builder, and powerful data analytics, among others.
With these, institutions can take advantage of their campus-wide data to gain valuable insights and form effective intervention programs for a wide variety of support needs. Also, given that the system access these data in real-time, institutions will also be able to provide support whenever a student needs it. The program, of course, works seamlessly with other Anthology products.
Key Features
The platform provides proactive assessments and predictive analytics.
It provides advisor-centered functionality to manage both individuals and cohorts.
Anthology Beacon is known for its collaboration capabilities for both faculties and advisors.
Student relationship management tools to provide resources or simply keep in touch
Flexible early alerts
Use cohort-level information with additional data sets to find new opportunities for support
Shareable visualizations
Price
Custom pricing
6. Navigate: A Leading Student Success Management System for Higher Education
Navigate is a student success management system designed for higher education. In fact, it is one of the most popularly-used products available today. This is because it is the first to provide an enterprise-level student success platform that unites students, administrators, advisors, staff, and faculty in a collaborative network for improving student support efforts. It is being used by more than 850 schools and has helped institutions increase their graduation rates from 3% to 15%.
This is not only due to the powerful comprehensive features that Navigate provides. The company also connects institutions with dedicated Strategic Leaders who get to know organizations deeply to help them steer their student support efforts in a better direction.
Key Features
Empower students by providing self-service tools via the web and its mobile app.
Virtual student onboarding
Provides access to peer support communities
Offers workflow solutions to streamline day-to-day operations
Multi-modal student communications
In-app appointment scheduling
Provides access to actionable student data
Campaign management
Provides student success analytics and predictive modeling tools
Standardized reports and performance monitoring
Provides opportunities to learn from peers and experts
Price
Custom pricing
7. Jenzabar SONIS: A Powerful Yet Cost-Effective Student Information System for Smaller or Specialized Schools
Jenzabar SONIS is designed specifically for the needs of smaller or specialized schools. These include career and technical schools, international schools, and smaller colleges or universities. The program provides end-to-end solutions such as managing all administrative tasks while providing integrated services, from admissions and registration to course management and billing. With these, both students and teachers can perform all school-related transactions via the web on any device.
The product is also fitted with automatic reports for actionable insights. It also provides advanced query tools. These enable users to make data-based decisions. The platform also works well with other solutions and partner services. These include DocuSign, CollegeBoard, and Authorize.Net.
Key Features
Designed specifically for smaller and specialized schools
Connects stakeholders using a centralized database
Provides end-to-end solutions, from enrollment and registration to course management and billing
Provides advanced query tools and reporting capabilities for data-driven decision making
Has personalized, automated communications to engage students and applicants
Workflow solutions to automate manual tasks
A powerful student information system module
Financial aid management module
Provides advancement capabilities useful in campaign development and alumni engagement
Continuing education management
Price
Custom pricing
8. ConexED: Student Services Management from Enrollment to Graduation
ConexED is a student services management platform that helps institutions ensure the success of students from enrollment to graduation, regardless of location or ability. It provides students with access to “ConexED cards" that serve as virtual doors for teachers, advisors, and staff. These allow students to interact with whom they need to at the right time. Possible actions include instant chat, “knocking," event registration, and appointment scheduling.
The platform also includes a modern case management module, complete with early alerts and progress tracking. It has cohort-centric management capabilities as well. Together with workflow automation tools, ConexED also provides smart dynamic scheduling capabilities that avoid any conflicts and prevent no-shows. The platform works best with other ConexEd products. And, lastly, it is a certified SBA Woman Owned Small Business (WOSB).
Key Features
ConexED cards act like virtual doors for staff, advisors, and faculty
The platform provides virtual meeting tools that are equipped with shared whiteboards, polls, and signature forms
Virtual room breakout groups
A Virtual Lobby for the counseling office
Passing on of records to the next staff on duty for service continuity
Self-scheduling and automatic SMS reminders
Scheduling automations with real-time calendar integrations
Modern case management module with customizable milestones
Integrates with ConexEd Kiosk and Campus Anywhere Solutions
Works best with ConexED Business Intelligence
Price
Custom pricing
9. Ellucian Colleague: An ERP Software for Campus Communities
Ellucian Colleague is an ERP platform that allows users to streamline their processes and keep information unified under one roof. The platform also allows users to customize their own workflows to increase agility and efficiency. Moreover, it provides rich self-service capabilities and multiple delivery options. It is known for its easy-to-use collaboration tools that connect processes, information, and people across an institution.
The Colleague platform has five other modules. These help users automate financial processes and tasks, manage student lifecycle, manage financial aid processes, and manage human resources. The product also works well with other platforms and solutions, including ADVIZOR Solutions, Oracle, and PayPal.
Key Features
Provides ERP tools to streamline processes and unify information
Has customizable workflows with rich self-service capabilities
Collaboration tools connect people, information, and processes easily
Has an active user community for support
Student lifecycle management
Financial aid management features can help remove obstacles in processes, from application to reconciliation
Create efficient hiring processes to attract and retain talent
Personnel management, including payroll and benefits
Automate financial tasks and processes
Price
Custom pricing
10. Watermark Student Success and Engagement: Helps Users Understand How to Make the Biggest Impact
Watermark Student Success and Engagement, formerly Aviso, is a student success and engagement platform focused on providing users with a data-driven framework to make the biggest impact possible. The platform, an AI equity and student success solution, is designed to improve student outcomes using predictive modeling. Through predictive modeling, the platform identifies underserved students and provides institutions with action policies to engage them and increase retention.
It also provides other end-to-end solutions such as attendance tracking, collaboration, early alerts, guided pathways, and advanced intuitive reporting. Moreover, it seamlessly integrates with other third-party solutions, including Ellucian, Jenzabar, Blackboard, and Tableau, among many others.
Key Features
Provides institutions with actionable insights using predictive models and robust analytics
It uses AI and modeling to identify underserved students and recommends action policies for engagement
The platform provides guided pathways with access to related research to ensure success
Has end-to-end student lifecycle management solutions, from onboarding to graduation
Provides communication tools that connect students with their success team
Easily schedule appointments and keep appointments on schedule
Has early alerts that provide automated notifications on solutions and recommendations
Advanced intuitive reporting module to create custom reports without IT intervention
Prioritization using predictive models
Price
Custom pricing
11. Salesforce Education Cloud: Integrated Solutions to Support the Learner Lifecycle
Salesforce Education Cloud is a comprehensive management platform for higher education. It is basically the education version of the Salesforce platform. The platform is CRM-based and it allows users to unify their data to form a single source of truth across an institution. This, then, allows organizations to provide a consistently personalized journey to students—from admission and counseling to graduation and alumni relationships.
On top of being highly customizable, the product also integrates well with more than 4,000 apps from the Salesforce AppExchange. This allows users to tailor-fit their deployment according to their evolving needs. AppExchange Partners include platforms such as DocuSign, Asana, and Map Plotter, among others.
Key Features
Provides a CRM-based solution for creating a unified source of truth for personalized services
Streamline recruitment and admissions with tools that engage and retain students
Tailor services according to a holistic view of the student via data
Build lifelong alumni and donor relationships using its advancement module
Deliver campus-wide communications across campus
Create marketing campaigns
Has collaboration tools for administrative tasks and counseling services
Streamline lifelong learning journeys
Price
Custom pricing
12. Ellucian CRM Advise: An Academic Advising CRM Built for Students
Ellucian CRM Advise is Ellucian’s specialized academic advising CRM solution. It is designed to help students to focus primarily on their degree completion while generating support from their institution. This is, firstly, by assembling all departments and communications into a single accessible view for students. For support staff, the product provides them with tools to identify at-risk students and intervene using various approaches.
The product, of course, works best with other Ellucian solutions. It also seamlessly integrates with other third-party applications, including Amazon Web Services, Blackboard, and IBM, among many others.
Key Features
Personalized advising through one-on-one communication and proactive advice
Provides users with a comprehensive view of their students
Monitor advancement from day one to graduation
Create personalized dashboards
Has cross-campus, multilocation support
Observe and measure trends, including high-priority issues
Provides users with useful research-based resources
Connects users to advisors and consultants
Has an active community that provides peer support
Price
Custom pricing
13. Workday Student: Allowing Institutions to Put Students First
Workday Student is a student system designed to help institutions to put students first. The platform unifies institution data and processes to help serve stakeholders better, including students and teachers. Workday Student also makes it easy for students to better understand their academic eligibility and progress to help them plan courses and be engaged throughout their academic journey. Self-service tools are also available to teachers, advisors, and counselors.
The platform is also designed for interoperability. This means that it can integrate seamlessly with other third-party solutions to extend its capabilities, thanks to its industry-standard API framework. The platform is known to allow a team of five users to manage more than 150 integrations. Of course, the platform works with other Workday products, including Workday Financial Management and Workday Grants Management.
Key Features
Single user experience from admission to graduation
Provides dashboards and end-user reports
Self-service and mobile application capabilities
Provides a flexible foundation for agile changing of requirements
Empowers both student and teacher users via on-demand mobile access
Integrates with other Workday products
Provides API and can seamlessly connect with virtually all third-party solutions
Price
Custom pricing
14. Xello: Student-Centered College and Career Readiness Software for K-12 Institutions
Xello prides itself on its academically-researched and scientifically-validated K-12 program that puts students at the center of their own planning experience. The platform allows students to take the helm and document their own journey as they explore post-secondary options and build self-knowledge. It also allows for continuous assessment as students can update their profiles as they take in new experiences, build new skills, and accumulate new knowledge.
These features allow advisors and counselors to engage their students in the right context and level. Moreover, it provides them with the right tools to approach this in a data-driven fashion. Lastly, the platform also integrates with other software solutions, including PowerSchool, Intellisark Pro, and Method Test Prep, among others.
Key Features
Student-centered academic journey documentation
Allows students to plan courses from right inside the platform
Provides personalized learning plans, including those from extra-curricular programs
Includes student tests and career-readiness assessment and recommendations
It is easy to use and is accessible to all students using any type of device.
Has powerful integrations with other SIS platforms
Designed for grade school to high school use
Has a work-based learning deployment available
Built-in reporting solutions with actionable insights
Collaborate using two-way messaging and other communication tools
Ready-made curriculum for college and career readiness
Price
Custom pricing
15. GradSnapp: Empowering the Student Management CyclE
GradSnapp is a student management software solution that empowers the student management cycle, from engagement and data collection to data analysis and advising. Like many top solutions, it values a data-driven approach to student support. Moreover, it also provides useful resources about student management cycle practices that users can try out for themselves. These include tips on how to use text campaigns and social media to increase student engagement.
These are all taken from real-life experiences within the GradSnapp community. This is because, in its essence, GradSnapp is a technology-based community platform that also allows advisors to learn from each other. In this way, both technology and technology practices can evolve together.
Key Features
Customizable surveys to collect student and sentiments data
Create holistic student profiles
Has National Student Clearinghouse integration
Minimize manual data entry and monitor student status easily
Provides quick data analysis and identifies key risk areas at a glance
Zoom in on student profiles or zoom out to identify larger trends
Streamline advisory task management and step-by-step interventions
Shared case management for better collaboration
Manage student engagement efforts under one digital roof
Texts and emails are automatically logged in every profile for quick reference and to keep within context
Price
Custom pricing
16. uConnect: All-in-One Virtual Career Center Platform
uConnect is a virtual career center platform for both students and alumni. uConnect enhances career services management by putting all highly-regarded tools on one platform. Hence, it provides institutions with a way to centralize all career services virtually. The product also comes with tools for personalized engagement and performance measurement to cater to individual needs.
The product integrates seamlessly with other platforms, including Symplicity, Gradleaders, Handshake, WayUp, and Anthology, among many others. Moreover, the platform provides users with a robust analytics module to help them monitor performance and measure ROI.
Key Features
Platform engagement measurement
Capture monthly and yearly platform activity for better optimization
Provide curated digital experience to students
Engage partners across campuses
Enhance the usage of current tech stacks
Integrate career pathway tools from the career center
Provide a one-stop-shop for career services
Provide a branded experience to students complete with white label treatment
Price
Custom pricing
17. Starfish: Scaling Student Success by Targeted Engagement
Starfish by EAB provides institutions with a way to connect students to their larger campus community. In this way, they will not only be informed of the available services but also feel connected and engaged with what the community affords them. The platform does this by analyzing student data to generate actionable insights and recommendations for proactive interventions while examining institutional capacity for support. This makes targeted engagement and interventions possible.
Moreover, the platform is also active in bringing equity within institutions. It supports Moon Shot for Equity, which is focused on eliminating equity gaps by the year 2030 and provides curated content via its Equity Resource Center. So, if you are keen on addressing student rights issues, then Starfish could be a good bet for you. Also, because Starfish boasts of a wide network of members, users get to connect with fellow success leaders around the country for community support and knowledge exchange.
Key Features
Connect with other success leaders across the country
Guide students in their degree planning using proactive advising tools
Provides off-track notifications when students veer away from long-term plans
Uses strategic analysis to identify risk factors and generate relevant action policies
Operational analytics is used to connect institutional strategy to tactical approaches
Examines institutional capacity and aligns it to advisory and support needs
Easy alerts and appointment scheduling
Modernized digital case management module
Price
Custom pricing
18. Panorama Education: Student Success Platform for Public Schools
Panorama Education is an easy-to-use student success platform used primarily by public schools across districts in 50 states. The solution is known for its highly-visual interface and robust district-wide reporting tools. Panorama Student Success builds on student and school data to provide teachers and advisors with insights on how to guide advisory and student support efforts. Tools included for this data-driven approach include behavioral analytics and a quick district-wide interventions summary.
Also, thanks to its district-wide reports, districts can also use the platform to form strategic student support goals across their jurisdictions. The software provider also actively supports both MTSS and RTI frameworks and helps organization users roll out their support structure using such frameworks.
Track intervention success through its district-wide intervention summary
Price
Custom pricing
19. Overgrad: Customizable College and Career Readiness Solution for School Communities
Overgrad is specifically targeted at K-12 institutions that want to provide their students with high-quality postsecondary education options. It provides students with tools to explore options, including those for securing financial aid. Counselors, using the system, can track exploration activity and student eligibility quite easily. This is thanks to the program’s sleek and intuitive design.
The product is also widely praised for the level of customization it provides clients. This allows users to stay in compliance with both state and district requirements while allowing them to create their own workflows and KPIs.
Key Features
Consolidate all processes under one roof
Student exploration and eligibility tracking
Increase student data visibility
Allows contacting of students from right inside the app
Coordinate a support network using collaboration tools such as notetaking and shared tracking
Has powerful filters and allows tags for colleges to customize postsecondary choice journeys
Provides customization capabilities for defining, storing, and tracking important data
Streamlines application management and document requests
Send multiple applications in one click
Connects users to Overgrad’s vast network of colleges
Price
Custom pricing
20. OpenEduCat: Open Source Cloud-Based Education Management Solution
OpenEduCat is an open-source education management solution for schools, colleges, and universities. It is prized for its easy deployment and the active support users get from its user community. The platform is essentially an ERP solution that helps users manage end-to-end processes in virtually all aspects of managing an educational institution. These include modules for managing exams, admissions, students, faculty, and finances.
The platform also has advanced modules available. These include those for payroll, sales, recruitment, email marketing, and even stock management. Moreover, OpenEduCat is also accessible via its native mobile applications. Hence, users can access their information on the go. Furthermore, OpenEduCat also allows on-premise deployments.
Key Features
Student management for counseling and success
Faculty management features
Course scheduling with curriculum and lesson planning features
Allows for online enrollment
Seat management
Provides users with a choice of advanced features
Has support management features for student transportation and canteen management
Has an open-source architecture
Modular deployment
Price
Pricing starts at $249 per year for the OpenEduCat Core features. Other apps and modules are charged separately. Integrations are also charged separately.
What Other Software Solutions Can Complement Academic Advising Software?
While academic advising software is essential for student success, it can be even more effective when combined with other software solutions. For instance, institutions may also want to consider utilizing accounting software to manage their financial operations efficiently. By integrating academic advising software with accounting software, institutions can streamline their operations, reduce costs, and focus on providing better support to their students. Additionally, other software solutions such as student information systems, learning management systems, and career counseling platforms can also complement academic advising software, providing a comprehensive approach to student success. By exploring these complementary solutions, institutions can create a robust support system that addresses the diverse needs of their students.
Which academic advising software fits you best?
You can really do well with any of the top academic advising software solutions listed here. It is, however, good to note that there are different types with different target users and support scales. For instance, there are products here that are meant for K-12 schools. Others have versions for K-12 and postsecondary. There are also solutions that are made specifically for special schools. So, it is up to you to create a short list of the ones that fit your situation.
However, it is best to really look for a platform that integrates well with your current architecture, including critical systems like your school administration platform. In this way, you will enjoy high out-of-the-box usability and interoperability. Moreover, do remember that choosing a solution is also entering your organization into a partnership with the software provider. Hence, choose a company that you share values with and that has a reputation for providing great customer service and technical support. This is because user experience does not start and stop at software use. It also extends into other touchpoints with your software provider.
Lastly, you should also see whether your current software providers have academic advising software solutions or modules available. This is because if you adopt their platform, you are ensured that it will work seamlessly with your current digital software stack.
Key Insights
Impact on College Persistence and Graduation Rates: Effective academic advising programs significantly boost college persistence and graduation rates. Data shows that well-implemented advising can be a major factor in improving these metrics.
Integration with Other Student Support Services: Academic advising features often integrate with admissions, enrollment management, and other student support services to offer a holistic support system, enhancing students' focus on degree completion.
Importance of Data-Driven Approaches: Leveraging digital solutions for academic advising allows institutions to take a data-based outlook, addressing students' needs more accurately through comprehensive assessments and targeted interventions.
Faculty and Student Perception Discrepancy: While 90% of faculty find academic advising very important, only 68% of returning students share this view, indicating a need to bridge this perception gap to enhance student engagement with advising services.
Retention and Completion Rates: In 2020, only 64% of students completed their undergraduate degrees within six years at the same institution. This highlights the necessity for improved advisory services to boost these rates.
Challenges in Advisory Models: A split model of advising, used by 77% of institutions, can lead to challenges in cohesive student support. Integrated and collaborative advisory approaches are needed to address these issues effectively.
Financial and Productivity Benefits: Adopting academic advising software can improve productivity by 12% and result in significant financial benefits, including increased recruitment and admissions contributions.
FAQ
What is academic advising software?
Academic advising software is a digital tool designed to streamline and enhance the advisory services provided by educational institutions. It helps manage student records, schedule appointments, track academic progress, and provide personalized support to students.
Why is academic advising software important for institutions?
It is important because it integrates various student support services, allowing for a holistic approach to student success. It also enables data-driven decision-making, improving retention and graduation rates by identifying at-risk students and implementing targeted interventions.
How does academic advising software improve student retention and graduation rates?
By providing comprehensive and personalized support, academic advising software helps address individual student needs, from academic and cognitive skills to financial and community involvement. This leads to better retention and higher graduation rates.
What are the key features of a good academic advising software?
Key features include seamless integration with existing systems, CRM functionalities, collaborative profile and case management, college and career readiness resources, appointment scheduling, early alert systems, and robust reporting and analytics.
How does academic advising software support data-driven decision-making?
The software collects and analyzes student data, generating actionable insights and recommendations for interventions. This helps advisors identify at-risk students, monitor progress, and adjust support strategies based on real-time information.
Can academic advising software integrate with other educational software?
Yes, most academic advising software solutions are designed to integrate seamlessly with other educational software, such as student information systems, learning management systems, and financial management systems, to provide a unified platform for student support.
What are the financial benefits of adopting academic advising software?
Adopting academic advising software can lead to significant financial benefits, including improved productivity of administrative and academic teams, increased recruitment and admissions contributions, and reduced costs associated with manual processes.
How does academic advising software address the needs of different student groups?
The software can be tailored to address the specific needs of various student groups, including domestic and international students. It uses predictive analytics and data-driven approaches to identify and support students based on their unique challenges and requirements.
What are the challenges associated with implementing academic advising software?
Challenges may include the initial cost of adoption, the need for training and support for staff, integration with existing systems, and ensuring that all stakeholders are engaged and using the software effectively.
How can institutions choose the best academic advising software?
Institutions should consider factors such as integration capabilities, ease of use, customization options, support services, and the reputation of the software provider. It is also important to choose a solution that aligns with the institution's values and goals for student success.
References:
Center for Community College Student Engagement. (2018). The power of advising in community colleges: 2018 national report. CCSSE.
Ericksen, K. (2022, May 26). 8 overlooked factors affecting student persistence and retention. Collegis Education.
Forrester. (2020). The total economic impact of Salesforce Education Cloud. Salesforce.
Haverila, M., Haverila, K., & McLaughlin, C. (2020). Variables affecting the retention intentions of students in higher education institutions. Journal of International Students, 10(2), 358-382. JIS.
Kapinos, B. (2021). The perceptions community college advising coordinators have of their institutional advising models: An exploratory study. NACADA Journal, 41(1), 80-93. NACADA.
National Center for Education Statistics. (2022a). Fast facts: Graduation rates (40). National Center for Education Statistics (NCES), a part of the U.S. Department of Education. Retrieved July 1, 2022, from NCES.
National Center for Education Statistics. (2022b, May). Undergraduate retention and graduation rates. National Center for Education Statistics (NCES), a part of the U.S. Department of Education. Retrieved July 1, 2022, from NCES.
Open Doors. (2021, April 27). Enrollment trends. IIE Open Doors.
In evaluating SaaS software, a comprehensive and structured methodology
ensures a fair and accurate comparison across key metrics.
This approach focuses on the most critical aspects that affect user
experience, functionality, and business value.
The following metrics—general features, cost, customer service, integrations,
and mobile support—are evaluated to provide a holistic
view of each software solution’s strengths and weaknesses. These metrics
are selected based on their direct impact on software
usability, scalability, and long-term effectiveness for businesses.
General Features (40%)
This metric evaluates the core functionalities and tools the software offers.
It involves assessing the comprehensiveness of
the features, their relevance to the target users, and the ease of use.
This is important because robust and well-designed
features determine the software’s overall utility
and efficiency in solving user problems.
Cost (15%)
Cost analysis focuses on pricing models, value for money, and scalability.
It’s crucial to evaluate whether the software’s
features justify its price, considering different plans for small and
large organizations. This is vital for businesses to
ensure they invest in cost-effective solutions that fit their budget.
Customer Service (15%)
This evaluates the responsiveness, quality, and availability of customer
support, including channels like chat, email,
or phone. Good customer service is essential for troubleshooting and
ensuring smooth software usage, which reduces downtime
and frustration for users.
Integrations (15%)
This examines how well the software integrates with third-party tools
(e.g., CRM, payment systems, collaboration apps).
Seamless integrations are key for creating a unified workflow and
enhancing productivity by connecting multiple systems,
which is crucial for operational efficiency.
Mobile Support (15%)
Mobile support assesses the software’s functionality and performance on
mobile devices, including apps and mobile web versions.
With increasing remote work and on-the-go usage, strong mobile
support is critical to ensure users can access and utilize
the software effectively, regardless of location.