Best Dynamics 365 Customer Service Alternatives & Competitors for 2025

Monday.com is a highly adaptable platform designed to streamline work and project management for teams of various sizes. Its user-friendly, visually organized interface, enhanced by color-coded elements, allows users to navigate effortlessly without needing technical skills. With over 200 ready-made templates and a straightforward drag-and-drop system, teams can quickly set up workflows and begin managing tasks efficiently. Additionally, its powerful dashboard builder and no-code automation tools help users visualize data clearly and eliminate repetitive processes, boosting overall productivity.

• Visual Board Structure
• Customizable Columns
• Multiple Board Views
• Automations
• Integrations
• Dashboards and Reporting
• Time Tracking
• Mobile App Support

monday.com offers a Free Plan for up to two users at no cost, ideal for individuals or small teams. The Basic Plan costs $12 per seat monthly and includes unlimited boards and prioritized support. The Standard Plan at $17 per seat monthly adds timeline and calendar views, guest access, and automation limits of 250 actions. The Pro Plan, $28 per seat monthly, significantly increases automation and integrations to 25,000 actions and introduces private boards and enhanced analytics. Enterprise pricing is custom and includes advanced security and premium support. A 14-day free trial of Pro is available.

Unbounce presents a powerful platform designed to help marketers and businesses enhance the impact of their landing pages with ease. Its user-friendly drag-and-drop editor allows for rapid creation and customization without any coding skills or dependence on technical teams. The software also includes advanced A/B testing tools and real-time analytics, enabling users to experiment with different page versions and make swift, data-driven improvements. Additionally, Unbounce supports seamless integration with popular CRMs and marketing applications, streamlining workflows and boosting lead generation through features like AI-powered suggestions, pop-ups, and customizable forms.

• Drag-and-Drop Landing Page Builder
• AI-Powered Smart Builder
• Pre-Built & Optimized Templates
• A/B Testing
• Smart Traffic (AI Optimization)
• Conversion Analytics and Reporting
• Pop-Ups and Sticky Bars
• Seamless Integrations

Unbounce’s Build Plan starts at $74 per month billed annually, offering 20,000 monthly visitors, unlimited landing pages, and essential features like mobile optimization and image optimization. The Experiment Plan, priced at $112 monthly annually, raises visitor limits to 30,000 and adds A/B testing plus dynamic text replacement, ideal for users focused on conversion improvements. The Optimize Plan costs $187 monthly with 50,000 visitors, including AI-powered Smart Traffic and advanced targeting options. Agencies can access the Agency Plan starting at $499 monthly with higher visitor limits and specialized tools. A premium Concierge Plan is available at $649 monthly.

HubSpot Marketing Hub is presented as a solution in the marketing automation landscape, designed to address essential needs for managing marketing processes. Although the source provides only a minimal snapshot without detailed insights, the brief overview hints at an integrated approach that could streamline various marketing functions. The summary implies that the platform is geared toward improving how businesses execute their marketing strategies while consolidating efforts in one centralized system. For prospective customers evaluating marketing automation software, this general outline offers an initial perspective on what the tool might deliver.

• Advanced email marketing automation features
• Robust lead management and nurturing
• Comprehensive reporting and analytics dashboard
• Integrated social media management suite
• Intelligent SEO tools and insights
• Dynamic marketing automation workflow triggers
• Effective A/B testing functionalities implemented
• Seamless robust third‐party integrations compatibility

HubSpot Marketing Hub costs vary to meet different business needs. The Free plan offers basic marketing tools without charge, ideal for lead generation and contact tracking. The Starter plan begins at $20 per month for a single seat, removing HubSpot branding and adding email marketing and mobile optimization. The Professional plan, priced at $890 monthly for three seats, enables advanced inbound strategies with automation and extensive content tools. The Enterprise plan, at $3,600 per month for five seats, is tailored for sophisticated campaigns and enhanced analytics. Each plan scales effectively.

Mobile Text Alerts serve as a pivotal channel for instantly communicating time-sensitive notifications directly to mobile devices. Designed to foster a proactive connection with audiences, they ensure that essential updates and alerts reach customers without delay. For those evaluating Proactive Notification Software, mobile text alerts offer a straightforward yet effective mechanism to enhance timely engagement and maintain an active communication flow. Overall, this feature exemplifies a commitment to responsive interaction in today’s fast-paced digital environment.

Explore these essential Mobile Text Alerts capabilities designed for proactive notifications, optimized for businesses seeking efficient, timely, and engaging customer communication while streamlining everyday interactions.

• Bulk SMS
• Two-Way Text Messaging
• Text Scheduler
• Automatic Replies
• Transactional SMS
• Reporting
• Automation
• Mobile App

Mobile Text Alerts pricing spans a broad range tailored to businesses with diverse messaging requirements. Begin with a no-cost 14-day trial delivering 50 messages. The Basic plan offers 500 monthly texts, while the Starter plan raises capacity to 1,000 texts with additional keywords. For moderate usage, the Standard plan provides 2,000 monthly messages. Larger needs are met with the Professional, Plus, Premium, and Elite plans, gradually increasing message volume. For unique high-demand cases, an Enterprise plan is available with custom pricing. Annual or month-to-month billing options provide additional flexibility today.

Klaviyo Overview: The available source material does not offer explicit details on the product, leaving its key elements and functionalities quite broad. Nonetheless, the overview implies that Klaviyo is intended to serve as a marketing automation platform designed for businesses aiming to streamline their campaign management and customer engagement efforts. Although specific features and benefits are not delineated, the general suggestion is that Klaviyo targets companies in search of an integrated solution for managing complex marketing operations. For prospective customers evaluating marketing automation software, this high-level perspective invites further exploration into how Klaviyo might fit into an evolving digital strategy.

• Advanced Email Marketing Campaign Automation
• Instant Automated Customer Email Responses
• Comprehensive In-depth A/B Testing Suite
• Robust Segmentation for Targeted Campaigns
• Customizable Multi-Channel Automated Flows
• Seamless Omnichannel Campaign Integration Platform
• Detailed Reporting and Analytics Dashboard
• Instant Real-Time Customer Data Sync

Klaviyo offers three core pricing plans tailored to business needs. The Free plan costs $0, allowing up to 250 active profiles, 500 emails per month, and 150 SMS credits with built-in reporting and AI-driven content creation. The Email plan starts at $20 monthly, supporting 251–500 profiles with 5,000 emails per month and 150 SMS credits along with chat support. The Email & SMS plan begins at $35 per month, offering similar email capabilities while increasing SMS credits to 1,250, with applicable carrier fees included. Pricing details scale efficiently with usage requirements.

SplitMetrics Acquire is introduced as a tool tailored for professionals exploring enhanced capabilities in paid search advertising software. Though the available source content does not delve into granular details, the product is positioned as a forward-thinking solution for managing and optimizing advertising campaigns. Its design appears geared toward helping users refine their digital strategies, offering a framework that aims to streamline campaign operations and improve overall performance. As prospective customers assess leading software options, SplitMetrics Acquire stands out as a candidate for those seeking innovation in the paid search arena.

• Centralized Campaign Management Dashboard Interface
• Automated AI-Driven Campaign Optimization Engine
• Efficient Bulk Editing Tools Module
• Intelligent AI Bid Optimization System
• Comprehensive Insightful Reporting and Analytics
• Robust API Integrations for Connectivity
• Customizable Alerts Enhancing Performance Monitoring
• Scalable Enterprise Campaign Management Solution

SplitMetrics Acquire features two distinct pricing structures. The free Starter plan targets small and growing businesses by offering core tools—such as a monthly ad spend cap of $25,000, support for 20,000 keywords, and eight automations—without any cost or credit card requirement. Meanwhile, the Enterprise plan follows a custom pricing model that supports larger organizations with unlimited ad spend, expanded keyword and automation capabilities, and advanced reporting tools. Each plan is designed to align with varying budget and usage needs for paid search advertising software.

EngageBay All-in-One Suite is presented as an integrated platform designed to consolidate various marketing activities into a single, manageable solution. It serves as a comprehensive tool aimed at addressing the fundamental requirements of modern marketing teams, enabling them to streamline operations and coordinate multiple tasks effectively. The suite’s approach suggests it is tailored to support a unified marketing strategy while simplifying daily management processes. For prospective customers exploring marketing automation software, this all-in-one solution appears to promise a cohesive framework to drive operational efficiency and improve overall campaign performance.

• Powerful Email Marketing Automation Suite
• Comprehensive Robust Campaign Management Platform
• Intelligent Automated Lead Management System
• High-Converting Landing Pages And Forms
• Effective Drip Campaigns For Nurturing
• Advanced A/B Testing Optimization Tools
• Actionable Web Analytics And Insights
• Integrated Social Media Marketing Management

EngageBay’s All-in-One Suite delivers varied pricing plans for marketing automation needs. The free option covers essential tools for startups with up to 1,000 contacts and basic features. The basic plan, at $8.99 per user monthly, expands capabilities including email templates and SMS marketing. The growth plan at $29.99 per user steps up with marketing automation, A/B testing, and advanced customization. Finally, the pro plan, priced at $47.99 per user, unlocks unlimited contacts, robust analytics, and premium support. Discounts for annual billing and a free trial further enhance the value proposition.

Campaigner emerges as an intriguing contender in the realm of email marketing software, promising to align with the needs of businesses seeking streamlined campaign management. Although the provided source content offers limited specifics, one might infer that its design centers on facilitating effective communication and efficient outreach. The product appears to be crafted with an emphasis on both automation and strategic audience engagement, making it a potential asset for organizations aiming to optimize their email-driven initiatives. Ultimately, for prospective customers evaluating robust email marketing solutions, Campaigner represents an option worth a closer look despite the sparse details available.

• Comprehensive Email Marketing Automation Suite
• Effective Capture by Campaigner Tool
• Dynamic Event-Triggered Workflows Engine
• Flexible Recurring Campaigns Scheduling System
• Integrated SMS Marketing Messaging Service
• Automated Autoresponder Email Trigger System
• Optimized A/B and Multivariate Testing
• Robust Reporting and Analytics Module

Campaigner’s pricing caters to businesses seeking effective email marketing solutions. Their Starter plan is priced at $59 per month for up to 5,000 contacts and delivers key tools such as experiments and autoresponders. For growing needs, the Essential plan, at $179 monthly for 25,000 contacts, introduces dynamic content with additional features. Larger enterprises can opt for the Advanced plan at $649 per month, which supports up to 100,000 contacts and robust automation workflows with over 60 advanced tools. Each plan is carefully designed to address diverse business scales very efficiently.

LeadsBridge is a marketing automation platform designed to connect advertising platforms like Facebook, Google, LinkedIn, and TikTok with CRMs, email marketing tools, and other business applications. It enables marketers to automate lead data synchronization, audience segmentation, and campaign tracking, ensuring real-time data flow across various systems. With over 370 integrations, LeadsBridge facilitates seamless connections between different tools, helping businesses streamline their marketing efforts and improve efficiency.

• Real-Time Lead Sync
• CRM and Email Marketing Integration
• Audience Segmentation
• Custom Field Mapping
• Lead Scoring
• Automated Lead Distribution
• Webinar and Event Integration

Free Plan: $0/month. Includes 50 leads per month, 1 bridge, real-time sync, and access to core integrations

Starter Plan: $22/month (billed annually). Offers up to 2,000 leads per month, up to 6 bridges, advanced integrations, and email support.

Pro Plan: $60/month (billed annually). Provides up to 300,000 leads per month, up to 500 bridges, premium integrations, and additional support options.

Business Plan: $999/month (billed annually). Tailored for large enterprises, offering custom lead volumes, unlimited bridges, dedicated support, and advanced features.

Pitch Avatar is an AI-powered platform that transforms traditional presentations into interactive, multilingual experiences using customizable virtual avatars. It allows users to upload content like PDFs or slides and enhance them with AI-generated voice-overs and scripts in over 70 languages. The avatars guide viewers, answer questions, and improve engagement across sales, marketing, and training. With real-time analytics and integrations with tools like Salesforce and Zapier, Pitch Avatar streamlines communication and automates workflows to deliver impactful, personalized presentations.

• AI-generated virtual avatars
• Multilingual voice-over support (70+ languages)
• Interactive AI Chat-avatars
• Upload support for PDFs, PowerPoints, and videos
• AI script generation
• Viewer engagement analytics
• Customizable avatar roles
• Real-time Q&A interaction

Pitch Avatar offers three pricing plans tailored to various business needs:​

Professional: Priced at $29 per month, this plan includes one user account, up to 10 uploaded presentations, 20 AI-generated videos (each up to 10 minutes), 5 AI chat avatars, 10 avatar minutes, AI script generation, and 50 monthly downloads.​

Business: At $79 per month, it provides five user accounts, up to 100 uploaded presentations, 50 AI-generated videos (each up to 30 minutes), 20 AI chat avatars, 25 avatar minutes, AI script generation, and 500 monthly downloads.​

Enterprise: Custom pricing is available for larger teams, offering unlimited AI-generated videos (each up to 60 minutes), customizable user accounts, presentations, AI chat avatars, avatar minutes, AI script generation, and unlimited monthly downloads.​

Additionally, users can purchase extra avatar minutes separately, with packages ranging from 10 minutes for $20 to 100 minutes for $190. 

A 7-day free trial is available, providing access to most features, including AI script generation, 3 avatar minutes, 10 uploaded presentations, and 50 shareable links.