Best ConnectWise Integrated Expert Services Alternatives & Competitors for 2025

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

Share

1

HubSpot Marketing Hub

5 / 5

Read more about HubSpot Marketing Hub

HubSpot Marketing Hub is presented as a solution in the marketing automation landscape, designed to address essential needs for managing marketing processes. Although the source provides only a minimal snapshot without detailed insights, the brief overview hints at an integrated approach that could streamline various marketing functions. The summary implies that the platform is geared toward improving how businesses execute their marketing strategies while consolidating efforts in one centralized system. For prospective customers evaluating marketing automation software, this general outline offers an initial perspective on what the tool might deliver.

Key Features of HubSpot Marketing Hub
  • Advanced email marketing automation features
  • Robust lead management and nurturing
  • Comprehensive reporting and analytics dashboard
  • Integrated social media management suite
  • Intelligent SEO tools and insights
  • Dynamic marketing automation workflow triggers
  • Effective A/B testing functionalities implemented
  • Seamless robust third‐party integrations compatibility
Price of HubSpot Marketing Hub

HubSpot Marketing Hub costs vary to meet different business needs. The Free plan offers basic marketing tools without charge, ideal for lead generation and contact tracking. The Starter plan begins at $20 per month for a single seat, removing HubSpot branding and adding email marketing and mobile optimization. The Professional plan, priced at $890 monthly for three seats, enables advanced inbound strategies with automation and extensive content tools. The Enterprise plan, at $3,600 per month for five seats, is tailored for sophisticated campaigns and enhanced analytics. Each plan scales effectively.

2

4.65 / 5

Read more about Klaviyo

Klaviyo Overview: The available source material does not offer explicit details on the product, leaving its key elements and functionalities quite broad. Nonetheless, the overview implies that Klaviyo is intended to serve as a marketing automation platform designed for businesses aiming to streamline their campaign management and customer engagement efforts. Although specific features and benefits are not delineated, the general suggestion is that Klaviyo targets companies in search of an integrated solution for managing complex marketing operations. For prospective customers evaluating marketing automation software, this high-level perspective invites further exploration into how Klaviyo might fit into an evolving digital strategy.

Key Features of Klaviyo
  • Advanced Email Marketing Campaign Automation
  • Instant Automated Customer Email Responses
  • Comprehensive In-depth A/B Testing Suite
  • Robust Segmentation for Targeted Campaigns
  • Customizable Multi-Channel Automated Flows
  • Seamless Omnichannel Campaign Integration Platform
  • Detailed Reporting and Analytics Dashboard
  • Instant Real-Time Customer Data Sync
Price of Klaviyo

Klaviyo offers three core pricing plans tailored to business needs. The Free plan costs $0, allowing up to 250 active profiles, 500 emails per month, and 150 SMS credits with built-in reporting and AI-driven content creation. The Email plan starts at $20 monthly, supporting 251–500 profiles with 5,000 emails per month and 150 SMS credits along with chat support. The Email & SMS plan begins at $35 per month, offering similar email capabilities while increasing SMS credits to 1,250, with applicable carrier fees included. Pricing details scale efficiently with usage requirements.

3

4.45 / 5

Read more about Campaigner

Campaigner emerges as an intriguing contender in the realm of email marketing software, promising to align with the needs of businesses seeking streamlined campaign management. Although the provided source content offers limited specifics, one might infer that its design centers on facilitating effective communication and efficient outreach. The product appears to be crafted with an emphasis on both automation and strategic audience engagement, making it a potential asset for organizations aiming to optimize their email-driven initiatives. Ultimately, for prospective customers evaluating robust email marketing solutions, Campaigner represents an option worth a closer look despite the sparse details available.

Key Features of Campaigner
  • Comprehensive Email Marketing Automation Suite
  • Effective Capture by Campaigner Tool
  • Dynamic Event-Triggered Workflows Engine
  • Flexible Recurring Campaigns Scheduling System
  • Integrated SMS Marketing Messaging Service
  • Automated Autoresponder Email Trigger System
  • Optimized A/B and Multivariate Testing
  • Robust Reporting and Analytics Module
Price of Campaigner

Campaigner’s pricing caters to businesses seeking effective email marketing solutions. Their Starter plan is priced at $59 per month for up to 5,000 contacts and delivers key tools such as experiments and autoresponders. For growing needs, the Essential plan, at $179 monthly for 25,000 contacts, introduces dynamic content with additional features. Larger enterprises can opt for the Advanced plan at $649 per month, which supports up to 100,000 contacts and robust automation workflows with over 60 advanced tools. Each plan is carefully designed to address diverse business scales very efficiently.

4

4.45 / 5

Read more about MailerLite

MailerLite overview: MailerLite is presented as an email marketing solution designed to streamline campaign creation and audience engagement for businesses of all sizes. Its structure suggests a focus on combining simplicity with functional tools, allowing users to navigate and deploy campaigns without unnecessary complexity. The platform appears to offer a blend of user-friendly interfaces and basic campaign management features, making it a candidate worth considering for those seeking an accessible entry into email marketing. Despite the concise overview, MailerLite positions itself as a viable option for companies eager to elevate their digital outreach strategies.

Key Features of MailerLite
  • Efficiently Manage Targeted Email Lists
  • Powerful Drag-and-Drop Email Builder Tool
  • Responsive Email and Mobile Preview
  • Efficient High-Volume Reliable Email Sending
  • Robust Management of Email Deliverability
  • Powerful Intuitive Automation Workflow Builder
  • Effective Real-Time A/B Testing Capabilities
  • Comprehensive Real-Time Basic Reporting Tools
Price of MailerLite

MailerLite offers tiered pricing plans to suit a range of needs. The Free Business plan provides basic email support with 12,000 emails monthly and design tools. The Growing Business plan starts at $10 monthly, extending capacity for unlimited emails, multiple users, a wide template collection and automation features. For advanced users, the $20 Advanced Business plan adds Facebook integration, enhanced automations and live chat support. Larger organizations opt for the tailored Enterprise plan offering dedicated consultation and custom designs. A 30-day free trial is available with no credit card required.

5

4.3 / 5

Read more about Pipedrive

Pipedrive stands out as a versatile CRM solution designed to simplify and optimize sales workflows by automating routine tasks like lead distribution, follow-up scheduling, and deal tracking. Its high level of customization allows businesses to shape sales pipelines and data fields to suit their specific needs, accommodating a wide range of industries and company sizes. By consolidating customer information and communications through integrations with common email and calendar tools, Pipedrive enhances team collaboration and reduces the hassle of juggling multiple platforms. Furthermore, the platform’s clear visual pipeline offers sales teams an intuitive way to oversee deal progress and quickly spot any obstacles in the sales process.

Key Features of Pipedrive
  • Comprehensive Sales Force Automation Tool
  • Dynamic Contact and Opportunity Management
  • Visual Opportunity and Pipeline Tracking
  • Integrated Mobile Sales User Support
  • Seamless Integration with Third-Party Apps
  • Insightful Reporting and Analytics Tools
  • Tailorable Sales Pipeline Customization Options
  • Intelligent AI-Powered Automated Sales Features
Price of Pipedrive

Designed for varied business needs, Pipedrive offers five pricing plans. Essential charges $24 per seat monthly or $14 billed annually and streamlines lead and pipeline management. Advanced, at $44 per seat (or $34 annually), adds full email synchronization and automation. Professional, priced at $64 (or $49 annually), introduces contract management and AI-powered tools. The Power plan, at $79 monthly or $64 annually, emphasizes project tracking and enhanced support. Enterprise, at $129 per seat (or $99 annually), unlocks complete features. A 14-day free trial is available for exploration. Tailor your solution.

Read more about OpenMoves OM3

OpenMoves OM3 emerges as a promising email marketing solution designed to address a spectrum of campaign management needs, even though the available source did not furnish detailed specifics. Its conceptual outline hints at a platform that could streamline diverse marketing tasks and potentially enhance user engagement in dynamic, evolving market conditions. While granular functionalities remain unspecified, the general positioning of OpenMoves OM3 suggests an adaptable tool that might cater to the sophisticated demands of modern email marketing professionals. Overall, the product appears to set the stage for a versatile approach, encouraging prospective customers to consider its potential role in their strategic software portfolio.

Key Features of OpenMoves OM3
  • Comprehensive Email and Mobile Preview Functionality
  • Robust Email List Management Tools
  • Reliable High-Volume Email Sending System
  • Creative Email Building and Personalization Interface
  • Seamless Automated Drip Marketing Campaigns
  • Accurate A/B Testing Capabilities
  • Intelligent Dynamic Content Integration
  • Optimized Email Send-Time Analysis
Price of OpenMoves OM3

OpenMoves OM3 offers flexible pricing tailored to various business needs. The Free Plan allows up to 300 emails monthly at no cost, while the Professional Plan starts at $25 per month for up to 5,000 emails with enhanced automation and testing features. For larger volumes, the Premium Plan, starting at $200 monthly, accommodates up to 40,000 emails and adds dedicated support and advanced functionalities. The Enterprise Plan starts at $350 monthly, delivering extensive customization, higher email capacity up to 100,000, and additional consultation services for ultimate scalability. Overall, exceptional value.

Read more about Ongage

Ongage overview

An unexpected omission in the source material leaves us without a detailed rundown of Ongage’s key features and inherent benefits, resulting in a notably sparse portrait of its capabilities. This gap means that specifics—ranging from its approach to campaign management to any unique operational efficiencies it might offer—are not fully disclosed. Consequently, prospective customers may need to explore additional resources to ascertain how Ongage can align with their ambitions in email marketing software.

Key Features of Ongage
  • Advanced personalization and segmentation tools
  • A/B testing for optimized campaigns
  • Reliable high-volume email sending capability
  • Exceptional performance and reliable infrastructure
  • Enhanced email deliverability management system
  • Intuitive email building and personalization
  • Automated journey and response triggers
  • Mobile and desktop email previews
Price of Ongage

Ongage provides pricing plans for small businesses and mid-market enterprises seeking efficient email marketing solutions. The small-business plan costs roughly 13% above the industry average, while the mid-market option is about 18% higher than typical alternatives. Detailed price points and comprehensive feature lists are not disclosed, so interested customers should contact Ongage or visit their official website for current information. Additionally, a 14-day free trial is offered for a risk-free opportunity to explore the platform’s capabilities. These affordable plans help businesses balance budgets with evolving marketing needs while offering transparency.

Read more about Levitate

Levitate emerges as a contender in the email marketing space, aimed at streamlining campaign management and enhancing customer outreach. Although the available details are limited, its positioning hints at a solution designed with user-centric communication strategies in mind. The product appears to offer functionality tailored to address the dynamic needs of modern email marketing software users, emphasizing efficiency and adaptability. For businesses evaluating software options, Levitate presents itself as a potential choice in a competitive market, promising a blend of simplicity and strategic insight.

Key Features of Levitate
  • Advanced High-Volume Enterprise Email Marketing Management
  • Tailored Personalized Email Design
  • Automated Outbound Email Workflow Automation
  • Reliable Email Deliverability and Inbox Management
  • Efficient Automated Client Communications
  • Powerful AI-Driven Dynamic Content Generation
  • Precise Comprehensive Email List Segmentation
  • Seamless Integration with Email Services
Price of Levitate

Levitate offers flexible custom pricing plans designed for relationship-based businesses utilizing email marketing solutions. The Client Happiness Custom plan provides comprehensive support with integration of email, calendars, texting, and social media services alongside AI-powered content generation. The Advanced option adds unlimited GPT-created blog content for enhanced engagement. For those requiring an all-inclusive package, the Premium plan includes website creation, hosting, SEO, and maintenance. A free trial is available, letting users evaluate the system’s email tools before commitment. Contact Levitate directly to receive a personalized quote tailored to your company’s needs.

9

StoneShot

4.7 / 5

Read more about StoneShot

StoneShot positions itself as an emerging solution in the realm of email marketing software, offering a dynamic approach to campaign management and customer engagement. Its design hints at a blend of intuitive usability with the capability to streamline the creation and execution of precise email outreach strategies. Although specific technical details and feature breakdowns remain to be fully disclosed, the platform is presented as a promising tool for organizations seeking to enhance their digital communication efforts and overall marketing effectiveness. Prospective customers can look forward to a solution that strives to balance innovation with a user-focused experience in the highly competitive email marketing landscape.

Key Features of StoneShot
  • Email and Mobile Preview
  • Manage Email Lists
  • High-Volume Sending
  • Building and Personalizing Emails
  • Manage Email Deliverability
  • Automated Email Responses
  • A/B Testing
  • Reports and Dashboards

These core features empower effective email marketing, enhancing engagement, deliverability, and campaign optimization for your business.

Price of StoneShot

StoneShot’s pricing plans offer flexible options designed for email marketing in the financial services sector. The Micro plan starts at $500 per month and caters to a single user with modest contact and event registrar limits, making it ideal for small-scale campaigns. The Starter plan, priced at $1,000 monthly, expands capacity with five users, greater contact volume, and dedicated support. The Standard plan, at $1,500 per month, adds enhanced security features for global brands. The Enterprise plan begins at $2,500 monthly, offering premium support and advanced integrations for large organizations.

Read more about UseINBOX

UseINBOX is presented as a solution for businesses aiming to elevate their email marketing efforts with a streamlined, all-in-one approach. The platform is designed to facilitate the creation and management of email campaigns, providing a balance between user-friendly functionality and strategic effectiveness. Its architecture caters to users seeking simplicity alongside robust features, positioning it as an appealing option for organizations looking to refine and expand their digital communications. Overall, UseINBOX emerges as a promising tool for companies ready to harness the power of effective email marketing.

Key Features of UseINBOX
  • Integrated Email Marketing Campaign Platform
  • Drag & Drop Email Editor
  • Over 40 Ready-Made Email Templates
  • Effective Subscriber List Management Tool
  • Audience Personalization & Segmentation Options
  • Automated Email Response Workflows Setup
  • Detailed Campaign Reporting & Analytics
  • Advanced Optimized A/B Testing Capabilities
Price of UseINBOX

UseINBOX's Small-Business Plan is promoted as delivering cost-efficiency, reportedly priced nearly 10% below the industry average, though specific figures are not provided. A versatile free plan also exists, enabling users to dispatch up to 9,000 monthly emails without credit card requirements. This option caters to small businesses seeking streamlined email marketing, yet detailed pricing structures, including potential per-user or usage-based rates, are not elaborated upon. Prospective clients should contact UseINBOX directly for further information. Advanced pricing details remain undisclosed, urging interested businesses to inquire promptly now.

Overview

Choosing the right software for managing integrated expert services can be challenging, especially when your business demands seamless coordination and efficient support delivery. If you're currently considering ConnectWise Integrated Expert Services but feel uncertain about whether it fully meets your needs, you're not alone. Many prospective customers find themselves overwhelmed by the complexity and specific requirements involved in selecting a platform that truly aligns with their operational goals.

This article will guide you through alternative solutions that might better fit your unique situation. By exploring different options, you can identify features and capabilities that improve workflow, enhance service quality, and deliver greater value to your team and clients.

Reading this article will empower you with a clearer understanding of what to look for in integrated expert service software. You'll gain insights into potential pitfalls to avoid and discover key benefits that can streamline your processes and boost productivity. Ultimately, this knowledge will help you make a more informed decision, ensuring that your investment supports your business growth effectively.

What is ConnectWise Integrated Expert Services?

ConnectWise Integrated Expert Services offers outsourced technical solutions tailored for MSPs and IT service providers who need to expand their operational capabilities without the burden of hiring full-time staff. Its portfolio includes scalable help desk support, a Network Operations Center (NOC), a Security Operations Center (SOC), and flexible consulting or project support, ensuring high service quality while allowing internal teams to focus on strategic priorities.

The help desk service operates round-the-clock, handling routine issues like password resets and account management through skilled level 1 and 2 technicians. This service can be white-labeled, giving MSPs the ability to maintain brand consistency and strengthen client relationships. Task routing adapts dynamically based on client time zones and historical interactions, optimizing responsiveness and customer satisfaction.

The NOC and SOC components deliver critical infrastructure management and cybersecurity monitoring. The NOC oversees system maintenance, patching, and upgrades, while the SOC focuses on threat detection and incident response. These centers integrate smoothly with ConnectWise’s broader ecosystem, including Remote Monitoring and Management tools, facilitating unified, efficient operations.

Dedicated technical resources are another hallmark of this suite, providing personnel who quickly acclimate to a client’s environment. This reduces the challenges of recruitment and retention, while offering expert support for complex initiatives or skill gaps. Project assistance is also available beyond normal business hours, helping IT departments maintain momentum on major projects.

For organizations exploring comprehensive IT service solutions, understanding the broader technology landscape is essential. Exploring a list of the most popular restaurant inventory management softwares can provide valuable insight into how specialized software caters to industry-specific needs, an approach analogous to what ConnectWise offers for IT service management.

What to look for in ConnectWise Integrated Expert Services alternatives?

When considering alternatives to ConnectWise Integrated Expert Services, it is essential to evaluate core capabilities that align with the needs of managed service providers (MSPs). A robust solution must deliver comprehensive outsourced help desk support with 24/7 availability and technicians skilled in routine IT tasks like password resets and permission adjustments, ensuring seamless scalability as business demands evolve.

White-label functionality is another critical factor. The ability to provide support via phone, chat, and email under your own branding helps maintain client confidence and reinforces brand identity. Any suitable alternative should facilitate customizable workflows and branding options to support this requirement.

Intelligent technician assignment enhances service quality by routing tickets based on factors such as time zones and prior client interactions, fostering continuity and trust. Solutions that leverage data-driven approaches to maintain these relationships will offer a noticeable advantage.

Backend support capabilities, particularly through a Network Operations Center (NOC), are vital. Effective NOCs provide proactive monitoring, patch management, and incident resolution, supporting growth without sacrificing service quality. Flexible staffing options, including on-demand technical expertise and dedicated technicians familiar with your business, ensure coverage for overflow and specialized projects alike.

Integration with existing business management tools and comprehensive reporting features enable centralized operations and facilitate informed decision-making through actionable insights. When exploring alternatives, focus on providers that emphasize scalability, custom branding, smart technician allocation, strong backend monitoring, adaptable staffing, and seamless integration.

For those also exploring other software solutions beyond IT service management, reviewing a list of restaurant management softwares can provide valuable insights into specialized platforms designed to address industry-specific operational challenges.

Frequently Asked Questions about ConnectWise Integrated Expert Services

What are the top alternatives to ConnectWise Integrated Expert Services?

Key competitors include ConnectWise PSA, Zendesk Support Suite, Freshdesk, NinjaOne, Atera, Kaseya VSA, Syncro, Pulseway, GoTo Resolve, Heimdal, and ManageEngine Endpoint Central.

How do these alternatives vary by target customer?

Some tools like NinjaOne and Kaseya VSA serve both managed service providers (MSPs) and internal IT teams, while others such as Atera and Syncro are favored by small and midsize businesses due to their affordability and ease of use.

Do these alternatives provide free trials or demos?

Many leading options, including NinjaOne, Atera, N-able N-central, and Pulseway, offer free trials ranging from two to four weeks, enabling hands-on evaluation before purchase.

Are these alternatives cloud-based or on-premises?

The majority, such as Freshdesk, Atera, and NinjaOne, are cloud-hosted, providing flexible access without the need for local infrastructure.

What pricing models do these alternatives use?

Pricing structures differ; for example, Atera uses a pay-per-technician model, while Syncro charges per user monthly. Many alternatives require direct contact with sales teams for customized quotes.

Can these alternatives integrate with other business tools?

Yes, most offer robust integrations with numerous third-party productivity and business applications, sometimes exceeding 90 connectors to streamline workflows and automation.

Are these alternatives suitable for both MSPs and internal IT teams?

Several, including NinjaOne, Kaseya VSA, and Heimdal, are built to support a broad spectrum of IT management needs for both MSPs and in-house IT departments.

Do these alternatives support multi-channel customer support?

Solutions like Zendesk Support Suite and Freshdesk enable customer service across multiple channels such as email, phone, chat, and social media, enhancing customer engagement.

How do these alternatives handle automation and efficiency?

Platforms like NinjaOne and Kaseya VSA prioritize automation, offering features like scripting and workflow automation to boost IT operational efficiency.

Are there security-focused alternatives available?

Yes, Heimdal delivers a unified platform combining advanced security capabilities like vulnerability management and endpoint protection alongside standard IT management functions.