Best Avaya UCaaS Alternatives & Competitors for 2025
Co-Founder and Chief Data Scientist
Read more about monday
Monday.com is a highly adaptable platform designed to streamline work and project management for teams of various sizes. Its user-friendly, visually organized interface, enhanced by color-coded elements, allows users to navigate effortlessly without needing technical skills. With over 200 ready-made templates and a straightforward drag-and-drop system, teams can quickly set up workflows and begin managing tasks efficiently. Additionally, its powerful dashboard builder and no-code automation tools help users visualize data clearly and eliminate repetitive processes, boosting overall productivity.
Key Features of monday
- Visual Board Structure
- Customizable Columns
- Multiple Board Views
- Automations
- Integrations
- Dashboards and Reporting
- Time Tracking
- Mobile App Support
Price of monday
monday.com offers a Free Plan for up to two users at no cost, ideal for individuals or small teams. The Basic Plan costs $12 per seat monthly and includes unlimited boards and prioritized support. The Standard Plan at $17 per seat monthly adds timeline and calendar views, guest access, and automation limits of 250 actions. The Pro Plan, $28 per seat monthly, significantly increases automation and integrations to 25,000 actions and introduces private boards and enhanced analytics. Enterprise pricing is custom and includes advanced security and premium support. A 14-day free trial of Pro is available.
Read more about WorkBright
WorkBright emerges as a potential option for businesses scouting onboarding software, although the source did not supply a detailed overview of its core functionality. In the absence of specific data, it’s positioned as a contender in a competitive field where simplifying new hire processes is paramount. Prospective customers are encouraged to seek additional insights that further explain how WorkBright might streamline the administrative challenges of onboarding.
Key Features of WorkBright
- Remote I-9 Verification Process
- Mobile-Optimized Smart I-9 Interface
- Automated E-Verify Submission Integration
- Secure Digital E-Signature Capabilities
- User-Friendly, Self-Service, Comprehensive New Hire Onboarding Portal
- Automated Onboarding Workflows and Notifications
- Fully Mobile and Responsive Compatible Platform
- Industry-Leading, Robust, High-Security Data Protection System
Price of WorkBright
WorkBright offers diverse plans designed for efficient onboarding across business sizes. The Smart I-9 Starter, starting at $79 per month, suits firms with up to 100 hires by streamlining compliance. For larger companies, Smart I-9 Growth at about $133 and Starter I-9 Premium at $167 deliver additional controls and integrations. HR Onboarding series targets firms with sophisticated needs, with entry solutions at $142 and advanced versions at approximately $200 and $250 monthly. A 60-day risk-free trial encourages assessment, while personalized pricing details are available upon contacting WorkBright for further evaluation.
Mobile Text Alerts
4.8 / 5
Read more about Mobile Text Alerts
Mobile Text Alerts serve as a pivotal channel for instantly communicating time-sensitive notifications directly to mobile devices. Designed to foster a proactive connection with audiences, they ensure that essential updates and alerts reach customers without delay. For those evaluating Proactive Notification Software, mobile text alerts offer a straightforward yet effective mechanism to enhance timely engagement and maintain an active communication flow. Overall, this feature exemplifies a commitment to responsive interaction in today’s fast-paced digital environment.
Key Features of Mobile Text Alerts
Explore these essential Mobile Text Alerts capabilities designed for proactive notifications, optimized for businesses seeking efficient, timely, and engaging customer communication while streamlining everyday interactions.
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Transactional SMS
- Reporting
- Automation
- Mobile App
Price of Mobile Text Alerts
Mobile Text Alerts pricing spans a broad range tailored to businesses with diverse messaging requirements. Begin with a no-cost 14-day trial delivering 50 messages. The Basic plan offers 500 monthly texts, while the Starter plan raises capacity to 1,000 texts with additional keywords. For moderate usage, the Standard plan provides 2,000 monthly messages. Larger needs are met with the Professional, Plus, Premium, and Elite plans, gradually increasing message volume. For unique high-demand cases, an Enterprise plan is available with custom pricing. Annual or month-to-month billing options provide additional flexibility today.
Read more about OnPay
OnPay is designed as a streamlined solution for managing payroll, offering a blend of efficiency and user-friendly design that caters to businesses of diverse sizes. It simplifies the essential functions of payroll processing while maintaining an adaptable framework that can transform routine tasks into intuitive operations. With its ability to manage computations and deductions with ease, OnPay strives to relieve organizations of the administrative burdens that often complicate payroll management. Overall, it stands as an attractive option for companies in search of a reliable payroll software solution that blends clarity with practical performance.
Key Features of OnPay
- Unlimited, On-Demand Payroll Runs
- Automated Tax Filing and Payments
- Direct Deposit and Payment Flexibility
- W-2 and 1099 Tax Processing
- Employee Dedicated Self-Service Data Portal
- Custom Reporting and Dashboard Insights
- Seamless Multi-State Payroll Processing Capability
- Transparent Pricing, No Hidden Fees
Price of OnPay
OnPay provides a clear pricing plan at $40 per month plus an additional $6 per employee. Unlimited pay runs and essential tax filings, including W-2s and 1099s, accompany integrated HR tools. Users benefit from connections with accounting software like QuickBooks and Xero, alongside complimentary onboarding and previous-provider migration assistance. A free trial further enables evaluation of the fully inclusive payroll package. The plan’s straightforward fee structure and comprehensive offerings suit small to medium-sized businesses seeking effective, cost-transparent payroll solutions. This simple model ensures predictable budgeting while delivering essential payroll support.
Read more about Multiplier
Multiplier is a dynamic solution designed to streamline payroll operations in a global context, offering businesses the ability to manage multi-country payroll complexities with a blend of simplicity and sophistication. Its adaptable framework supports diverse regulatory environments, ensuring that companies can achieve compliance effortlessly while maintaining operational efficiency. By balancing robust automation with an intuitive interface, Multiplier serves as a compelling option for those seeking to optimize payroll processes on an international scale. The system’s innovative approach promises not only enhanced control over payroll tasks but also the agility needed to navigate the evolving landscape of global financial management.
Key Features of Multiplier
- Efficient Multi-Currency Payroll Entry System
- Automated Multi-Country Tax Calculation
- Direct Deposit Banking Options
- Real Time Compliance Tracking & Reporting
- HCM and HRMS Compatibility Integration
- Multi-Language and Multi-Currency Global Support
- Integration with Third-Party Payroll Applications
- Robust Global Reporting and Analytics Suite
Price of Multiplier
Multiplier’s pricing models cater to companies seeking effective multi-country payroll solutions. The freelancer plan starts at $40 per month, facilitating global payments through multi-lingual contracts, international payroll, and 24/7 customer support. For full-time employees, the pricing begins at $400 per month and includes benefits administration along with expense and leave management in addition to the core features. Interested users can also try a 30-day free trial without needing a credit card. These straightforward, value-driven pricing plans help businesses manage payments across borders with ease and efficiency. They drive global success.
Insightful
4.7 / 5
Read more about Insightful
Insightful emerges as an employee monitoring solution designed to provide businesses with a comprehensive yet accessible tool for overseeing workforce productivity. Its approach combines intuitive design with robust functionality, ensuring that managers can glean actionable insights without wading through overwhelming data. As a solution tailored for modern work environments, Insightful promises to balance effective monitoring with ease of use, appealing to organizations seeking clarity and efficiency in their oversight processes. Overall, it positions itself as a promising option for companies looking to enhance workplace transparency while maintaining high standards of operational effectiveness.
Key Features of Insightful
- Advanced Comprehensive Time Tracking Solution
- Intelligent Automated Idle Time Detection
- Detailed Real-Time Activity Monitoring Software
- Robust Data-Driven Productivity Analytics Engine
- Instant Real-Time Productivity Alert System
- Fully Customizable Interactive Dashboard Views
- Seamless Automated Exportable Reporting Features
- Powerful Comparative Analytics and Benchmarking
Price of Insightful
Insightful offers pricing plans for employee monitoring. The Productivity Management plan starts at $6.40 per seat monthly, enabling teams to boost productivity with features like stealth monitoring and real-time tracking. The Time Tracking plan, at $8.00 per seat monthly, emphasizes detailed time insights and efficient scheduling. For deeper workflow analysis, Process Improvement is available at $12.00 per seat monthly, streamlining resource management. Enterprises needing features and dedicated support can request a custom quote for cloud or on-premise solutions. Free trials are readily offered for the first three plans, ensuring evaluation.
Read more about Workable
Workable emerges as a recruitment solution designed to support companies in managing their hiring processes with a clear focus on optimizing core HR functions. Its platform is tailored for organizations seeking to streamline recruitment, promising an approach that simplifies complex workflows while keeping the hiring strategy at its core. With an emphasis on user accessibility and efficiency, Workable presents itself as a tool that prospective core HR software customers can consider when looking to enhance their overall human capital management. This overview invites businesses to explore a solution that bridges the gap between technological innovation and everyday HR needs.
Key Features of Workable
- Comprehensive HR Information System Solution
- Employee Dedicated Self-Service Portal Platform
- Fully Integrated Time-Off Management System
- Seamless Payroll Processing and Integration
- Comprehensive Advanced Reporting and Analytics
- Efficient Applicant Tracking System (ATS)
- Robust Performance Review Tools Suite
- Secure Audit Trails and Logs
Price of Workable
Workable offers a neatly arranged pricing structure suited for core HR needs. Their Free Trial provides the entire platform for 15 days at no cost and without a credit card. The Starter Plan, at $149 monthly, supports occasional hiring with essential features like up to two active jobs. More intensive hiring requires the Standard Plan (starting at $313 monthly), adding tools such as employee onboarding and e-signatures. For strategic hiring scenarios, the Premier Plan (from $628 per month) extends support with advanced features like texting, video interviews, and payroll integration.
Read more about Pinpoint
Pinpoint emerges as a solution positioned within the applicant tracking systems space, aiming to address the complexities of modern recruitment. Its design suggests an emphasis on precision and a streamlined approach to candidate management, qualities that resonate with organizations seeking clarity in their hiring process. Prospective users can expect a tool that is engineered to simplify recruitment workflows while targeting the intricate needs of talent acquisition teams. Although detailed features are not outlined here, Pinpoint’s conception hints at a commitment to enhancing the efficiency and effectiveness of applicant tracking.
Key Features of Pinpoint
- Fully Branded, Customizable Careers Website
- Multi-Channel Job Board Advertising Software
- Customizable, User-Friendly, Modern Online Application Forms
- Efficient Global Job Requisition Management System
- Streamlined Candidate Communication Management
- Fully Integrated Interview Scheduling Software
- Advanced Automated Resume Parsing
- Dynamic, Customizable Real-Time Analytics Dashboards
Price of Pinpoint
Amazon Pinpoint pricing is highly flexible with a pay-as-you-go model that suits evolving recruitment needs. For example, the first 5,000 targeted endpoints and 100 million events are free, allowing ATS users to test candidate communications without upfront costs. Beyond these limits, charges are nominal, costing $0.0012 per additional endpoint and $0.000001 for each further event. In-app messaging enhances candidate engagement with free initial API requests, while optional deliverability monitoring and dedicated IPs provide advanced capabilities. This transparent, usage-based pricing ensures scalability for growing talent acquisition efforts, meeting diverse recruitment demands.
Read more about Teamtailor
Teamtailor presents itself as a modern recruitment solution designed with the needs of applicant tracking in mind, streamlining key elements of candidate management and process efficiency. With a focus on intuitive design and adaptable workflows, it promises to support organizations at every stage of their hiring journey. The platform emphasizes the importance of a tailored approach to recruitment, ensuring that both user experience and process optimization are prioritized. In essence, Teamtailor stands as a compelling option for businesses looking to modernize their talent acquisition strategies.
Key Features of Teamtailor
- Customizable Job Posting with Consistent Templates
- Automated Parsing of Candidate Resumes
- Tailored and Customizable Hiring Flows
- Candidate Evaluations Using Scorecards
- Comprehensive Visual Candidate Management Dashboards
- Robust Comprehensive Analytics and Reporting Tools
- Integrated Career Site Builder
- Seamless Mobile Accessibility for Recruitment
Price of Teamtailor
Teamtailor does not disclose any publicly available pricing information. Prospective ATS customers must contact the vendor directly to learn about available pricing plans, potential usage-based or per-seat billing setups, and any custom options to suit specific recruitment needs. With no clear details on costs or features provided upfront, reaching out to Teamtailor’s sales team is the best way to obtain accurate, up-to-date information tailored to your organization’s applicant tracking system requirements.
Read more about Remote
Remote offers a dynamic solution tailored for businesses seeking to excel in the realm of global employment platforms, bridging the challenges of remote work with innovative, streamlined functionalities. With a design intent focused on managing widely dispersed teams, its flexible framework enables organizations to navigate cross-border employment considerations with relative ease while optimizing their operations. The platform’s approach, characterized by a blend of robust compliance measures and intuitive management tools, ensures that companies can confidently transition to a remote work model without being overwhelmed by complexity. As prospective customers explore options in global employment technology, Remote stands out as a candidate that marries comprehensive remote workforce management with the strategic demands of an ever-evolving digital economy.
Key Features of Remote
- User, Role, and Access Management
- User-Friendly Employee Self-Service Web Portal
- Comprehensive Employee Benefits Manager System
- Streamlined Payroll Data Entry Process
- Reliable Secure Direct Deposit Service
- Automated Tax Filing and Payment
- Seamless Full Software Integration Capabilities
- Robust Real-Time Reporting and Analytics
Price of Remote
Remote provides two pricing models tailored to different global employment needs. The Contractor Management plan is priced at $29 per month, focusing on compliant onboarding and payments for international contractors with features such as multi-currency payroll, legal compliance, and dedicated customer support. In contrast, the Global Employment plan, starting at $599 per month, covers end-to-end local employment processes including benefits administration, statutory reports, and third-party payments, with full delegation of legal responsibilities. A 7-day free trial is offered for both, requiring no credit card. Pricing remains transparent.
Overview
Choosing the right unified communications as a service (UCaaS) solution can be challenging, especially if you’re currently using Avaya UCaaS and find it doesn’t fully meet your needs. Whether it’s limitations in scalability, user experience, or integration capabilities, these issues can slow down your team’s productivity and complicate your communication infrastructure.
This article is designed to help prospective customers like you navigate the complex landscape of Avaya UCaaS alternatives. It will provide clear insights into what to look for when evaluating other solutions, ensuring you make an informed decision that aligns with your unique business requirements.
By reading this guide, you’ll gain a better understanding of key features, potential pitfalls, and the benefits different platforms can offer. This knowledge will empower you to select a solution that enhances collaboration, boosts efficiency, and supports growth without the headaches of your current system.
What is Avaya UCaaS?
Avaya Cloud Office, part of the Avaya OneCloud suite, consolidates voice calling, video conferencing, messaging, meetings, and collaboration into a single, cloud-based platform accessible from any device. This unified system enhances communication across offices, remote workers, and multiple locations, streamlining workflows and boosting team productivity.
Its enterprise-grade telephony ensures high-quality, reliable voice communications with intuitive controls for calls and voicemails. The platform supports video meetings accommodating hundreds of participants, suitable for both intimate team discussions and large-scale conferences.
Beyond calls and meetings, Avaya offers persistent team messaging with chat rooms, file sharing, and task tracking, keeping project conversations organized. Seamless integration with popular business tools like Microsoft Teams, Salesforce, Office 365, and Google Workspace embeds Avaya’s functionalities directly into existing workflows, minimizing disruptions.
Advanced AI features provide real-time transcription, meeting summaries, post-call action items, and an AI assistant that helps draft messages and automate routine tasks, enhancing overall efficiency by reducing manual effort and ensuring key information is captured.
Designed for scalability, the cloud-native architecture allows organizations to expand communication capacity without major infrastructure costs. Administrators benefit from simplified management, customizable dashboards, and ongoing security updates to maintain performance and data protection.
With deployment options spanning over 40 countries, Avaya supports global teams by delivering consistent, secure, and integrated communication experiences tailored to evolving organizational needs.
For businesses also exploring operational efficiency tools, consulting the list restaurant management software can provide additional insights into optimizing workflows alongside communication systems.
What to look for in Avaya UCaaS alternatives?
When choosing alternatives to Avaya UCaaS, it is vital to analyze both the technical capabilities and operational aspects that influence business communication effectiveness.
Key features to consider include the integration of multiple communication channels—voice, messaging, SMS, email, and digital platforms like social media—into a unified system. This consolidation simplifies workflows and enhances customer engagement.
Collaboration functionalities such as conferencing, instant messaging, and presenter controls are essential for maintaining productive teamwork across dispersed locations.
Robust contact and call management features are critical, including call routing, administrative controls, analytics, reporting, and campaign management. Avaya’s outbound dialer and call detection technologies stand out for ensuring compliance and optimizing contact center efficiency.
Operationally, ease of administration plays a major role. Avaya’s streamlined interface and automatic software updates reduce IT burdens. Alternatives should offer equally straightforward user management, update procedures, and scalability options.
Integration with third-party applications—especially tools like Office 365 and Salesforce—is a must-have for seamless workflow continuity. Ensure any candidate platform supports connections with your existing software stack.
Customization capabilities that allow tailoring features to specific workflows and role-based permissions help maximize productivity and user satisfaction.
Security and compliance cannot be overlooked. Features like identity and access management, cybersecurity protections, and regulatory adherence (for example, TCPA compliance in outbound dialing) are foundational to safeguarding data and meeting legal requirements.
Support quality, including setup assistance and ongoing service reliability, is a differentiator. Providers with strong reputations for customer service should be prioritized.
Scalability is equally important. Avaya’s cloud-based model enables growth without the need for additional capacity purchases. Alternatives should offer similar flexibility to prevent constraints as business demands evolve.
User experience factors—such as usability, ease of learning, and administrative simplicity—impact adoption success. While Avaya meets many technical criteria, some competitors may provide a smoother onboarding process.
For organizations also interested in optimizing compensation processes linked to sales efforts, exploring specialized sales comp software can offer valuable insights and complementary solutions.
Frequently Asked Questions about Avaya UCaaS
Key alternatives include Webex Suite, Microsoft Teams, Zoom Workplace, RingEX, 8x8 X Series, PanTerra Streams, Crexendo, Genesys Cloud CX, Nextiva, Dialpad, Vonage, Aircall, and OpenPhone. These platforms offer unified communications as a service with diverse pricing models and feature sets.
Businesses often seek alternatives due to cost concerns, desire for modernized platforms, scalability needs, cloud-native capabilities, or better integration with existing business software. Some alternatives also provide simpler interfaces, enhanced support, or more flexible pricing options.
Some providers like OpenPhone and Vonage offer entry-level plans starting around $13.99 to $15 per user per month when billed annually, which is generally lower than Avaya’s pricing. Many alternatives feature tiered pricing with optional add-ons tailored to different business sizes and requirements.
Yes, most leading alternatives support integrations with popular software such as Slack, Salesforce, Microsoft 365, Google Workspace, and various CRM systems, enhancing workflow automation and productivity.
Absolutely. Numerous alternatives are designed to accommodate flexible work setups by providing mobile and desktop apps, video conferencing, team messaging, and cloud accessibility, making them well-suited for remote and hybrid teams.
Certain providers like 8x8 X Series, RingEX, and Dialpad focus on scalability and international calling capabilities, catering to organizations with worldwide operations.
Most reputable alternatives guarantee high uptime backed by robust cloud infrastructure and often publish service level agreements (SLAs) to ensure reliability and performance.
Support varies widely: some offer 24/7 assistance, dedicated account managers, and extensive self-service resources, while others provide more limited support depending on the chosen pricing tier.
The complexity of migration depends on company size and selected vendor, but leading alternatives typically provide onboarding support, migration tools, and dedicated help to ease the transition process.
Yes, many online review platforms and vendor websites enable side-by-side comparisons of features, pricing, and user feedback, helping businesses identify the best fit for their specific needs.
Related
