How To Become a Hotel Manager: Salary & Career Paths for 2025

Co-Founder and Chief Data Scientist

The travel and tourism landscape is showing signs of health, as it's still recovering from past travel and economic turmoils. Yet, some turnover will take place due to changes in career trends. American Hotel & Lodging Association's 2025 research shows that this sector supports $9.2 million in U.S. jobs and $1.7 trillion in U.S. business sales.

Brace yourself for intense competition in hotel management by perusing our in-depth guide on how to become a hotel manager, how long it takes to enter the workforce, and what vital skills to hone, among others.

Key Things You Should Know About Becoming a Hotel Manager

Around 77% of travelers prioritize experience during a trip.
Becoming a hotel manager can take anywhere from 5 to 10 years.
There are 45% of accommodation queries on GenAI from users planning to travel.
Hotel revenue through online sales is predicted to reach 78% through 2029, according to Statista.
As of early 2025, lodging managers can earn an average of $64,472 yearly

What does a hotel manager do?
How to Become a Hotel Manager in 2025?
How long does it take to become a hotel manager?
What key skills are essential for successful hotel managers?
How can advanced education drive hotel management success?
What are the biggest challenges hotel managers face?
How can hotel managers integrate sustainable practices?
What are the top certifications for hotel managers?
What are the career paths of aspiring hotel managers?
What is the job outlook for hotel managers?
What is the average salary of hotel managers?
Other Things You Should Know About Becoming a Hotel Manager

What does a hotel manager do?

A hotel manager guarantees the seamless functioning of several departments such as sales, guest services, and food and beverage. The role entails planning, management, and operations organization. The very essence of hotel management lies in the following:

Supervising Staff: This deals with hiring, training, and managing hotel employees to provide top-tier service and hassle-free operations. Regular meetings and performance reviews help maintain productivity and morale. This may sound like a job for a human resource officer, but as a hotel manager, you are still expected to stay on top when it comes to your personnel. If you want to start with a career in HR, look into how to become an HR officer.
Guest Experience Management: Hotel managers handle guest complaints, ensure service quality, and create policies that amplify customer satisfaction. Personalized service and attention to detail are key to positive reviews and repeat business.
Financial Oversight: The ability to manage budgets, set room rates, and monitor revenue wisely maximizes profitability. Cost control and financial planning make the hotel stand out.
Marketing and Sales: Developing marketing strategies, overseeing promotions, and building partnerships attract guests. Effective branding and online presence help maintain high occupancy rates. Check out this marketing analyst career guide for more details about this trajectory.
Facility Maintenance and Safety: Managers are responsible for keeping the hotel well-maintained, complying with safety regulations, and meeting cleanliness standards. Regular inspections and preventive maintenance keep everything running smoothly.
Compliance and Legal Responsibilities: Adherence to industry regulations, licensing requirements, and labor laws is a must for every hotel. Staying updated on legal changes prevents fines and operational disruptions.

How to Become a Hotel Manager in 2025?

A hotel manager steers the inner workings of lodging establishments to carry out positive guest experiences. Prepare for this role by exploring its education, skills, and training requirements.

Earn a Relevant Degree: A degree in hospitality management, business administration, or a related field provides fundamental industry knowledge. Some managers also start with certifications or associate degrees in hotel operations.
Gain Hands-On Experience: Working in entry-level hotel positions such as front desk or housekeeping improves practical skills. Many hotel managers start in lower roles and work their way up through experience.
Develop Leadership Skills: Taking on supervisory roles early can build confidence and decision-making skills. Leadership, communication, problem-solving, and public relations abilities are crucial for managing teams. Speaking of public relations, if that's more up your alley, check out our article on how to become a public relations manager.
Understand Hotel Operations: Learning about different departments—housekeeping, food and beverage, and front desk operations—yields a well-rounded perspective. Cross-training in multiple areas helps prepare for management responsibilities.
Build Financial and Business Acumen: Understanding budgeting, revenue management, and cost control makes a profitable hotel. Managers must analyze financial reports and implement strategic decisions to boost revenue. That's why an educational background in bookkeeping and accounting would be very useful. Now, is bookkeeping the same as accounting? We have a separate article on the topic, so check it out to learn more.
Pursue Industry Certifications: Earning certifications like the Certified Hotel Administrator (CHA) can enhance credentials. These certifications demonstrate expertise and commitment to the hospitality industry.

How long does it take to become a hotel manager?

A bachelor's degree in hospitality management or a related field normally takes four years. Some managers start with an associate degree, which takes about two years. Others gain experience through an online trade school or on-the-job training without formal education, though this path may take longer.

Work experience is a factor in reaching a managerial position. Many hotel managers start in entry-level roles such as front desk agents, housekeeping supervisors, or food and beverage staff. Advancing to an assistant manager or department head role can take three to five years, depending on performance, networking, and the hotel's promotion structure.

Overall, becoming a hotel manager can take anywhere from 5 to 10 years, depending on education and experience. Those with a degree and strong industry connections may advance more quickly, while those starting from the ground up may take longer. Gaining certifications, leadership experience, and a deep understanding of hotel operations can accelerate the process.

What key skills are essential for hotel managers?

The right skills and experience can make you a highly sought-after hotel manager. Here's our list of what employers look for in a hotel manager:

Leadership and Team Management: Hotel managers must inspire and guide teams to accomplish smooth daily operations. Successful delegation and motivation maintain high employee performance and guest satisfaction.
Customer Service Excellence: Providing exceptional guest experiences is always a priority, requiring strong interpersonal and conflict-resolution skills. Managers must address concerns quickly and foster a welcoming atmosphere.
Financial and Budget Management: Revenue management, budgeting, and cost control prowess are non-negotiable. Managers analyze financial reports and adjust strategies to reach, or even exceed, revenue goals.
Communication and Negotiation: Clear communication with staff, guests, and vendors is the foundation for uninterrupted processes and favorable relationships. Excellent negotiation skills secure contracts and partnerships.
Problem-Solving and Crisis Management: Quick decision-making helps handle unexpected challenges, such as guest complaints or operational issues. Managers must stay calm under pressure and find well-reasoned solutions.
Marketing and Sales Knowledge: Promoting the hotel through digital marketing, partnerships, and special offers maintains high occupancy rates. Skills at branding and guest expectations unleash the hotel's edge.
Adaptability and Industry Awareness: The hospitality industry is constantly evolving, requiring managers to stay updated on trends and guest preferences. A flexible and innovative hotel will remain thriving in a changing market.

Many travelers now follow through on GenAI recommendations, as shown in the chart below.

How can advanced education drive hotel management success?

Advanced education can elevate a hotel manager’s strategic decision-making and leadership capabilities by providing comprehensive training in business management, innovation, and operational efficiency. Pursuing further studies, such as an online MBA, equips professionals with advanced skills in financial analysis, marketing strategies, and digital transformation—areas increasingly critical in today’s hospitality market. This investment in education not only broadens career opportunities but also reinforces a manager’s ability to manage complex challenges and drive sustainable growth within the industry.

What are the biggest challenges hotel managers face?

Hotel managers must navigate a range of strategic and operational challenges to maintain sustainable growth and exceptional guest experiences. Operational cost control, rapid technological advancements, and workforce diversity require adaptive leadership and innovative problem-solving. Additionally, managing fluctuating market trends and ensuring regulatory compliance in safety and quality demand constant vigilance. Focusing on skills development and targeted education can mitigate these challenges. For example, enrolling in a low cost online MBA with specialization in healthcare management can provide valuable insights into strategic management techniques that are applicable across diverse sectors, including hospitality.

How can hotel managers integrate sustainable practices?

Hotel managers can elevate operational efficiency and guest satisfaction by incorporating sustainable practices that reduce environmental impact while driving cost savings. Embracing energy-efficient technologies, waste reduction strategies, and eco-friendly procurement policies not only meets evolving regulatory requirements but also appeals to a growing market of environmentally conscious travelers. In this context, continuous education and cross-industry insights become crucial; for instance, exploring advanced online programs such as Pharm D online can help professionals develop analytical skills applicable across various sustainability challenges. Furthermore, integrating digital monitoring systems and data analytics enables managers to track energy use and optimize resource allocation, ensuring that sustainability initiatives are both practical and profitable.

What are the top certifications for hotel managers?

The CHA, offered by the American Hotel & Lodging Educational Institute (AHLEI), covers leadership, financial management, marketing, and operations. The Certified Hospitality Supervisor (CHS), also from AHLEI, focuses on team leadership, conflict resolution, and guest service management. These two certifications give a powerful premise for moving into higher management positions.

The Certified Revenue Management Executive (CRME), offered by the Hospitality Sales and Marketing Association International (HSMAI) is another great option. It helps managers specialize in pricing strategies, revenue optimization, and market analysis.

For those looking to expand their mastery in specific areas, we recommend earning certifications like the Food Safety Manager Certification or Certified Hospitality Facilities Executive (CHFE). The food safety certification trains managers to oversee restaurants, while the CHFE focuses on property management and maintenance.

What are the career paths of aspiring hotel managers?

With hotel chains and resorts located in various states across the country, you can explore job opportunities to work and travel. Aside from obtaining relevant experience, you can also be exposed to many languages, cultures, and business practices.

Front Desk and Guest Services Path: You can begin as a front desk agent or guest service representative. A common next step is advancement to the front office manager or assistant manager role.
Housekeeping and Operations Path: Starting as a housekeeping supervisor or operations assistant lays insight into hotel logistics and quality control. Then, you can move into roles such as director of housekeeping or hotel operations manager.
Food and Beverage Management Path: If you have a culinary arts degree, you may begin as a restaurant supervisor or banquet coordinator. You can then progress to becoming a food and beverage director or restaurant manager positions, both of which require leadership and budget management skills. You can check out "what does a restaurant manager do?" if this is a career path you are considering and you would like to learn more.
Revenue and Sales Management Path: Some professionals enter hotel management through revenue management, sales, or marketing roles. Mastery of pricing strategies, guest acquisition, and market trends can lead to executive positions like sales director or general manager.
Corporate and Luxury Hospitality Path: Large hotel chains offer corporate leadership programs where candidates earn experience in multiple departments. This structured approach can fast-track employees into regional management or executive roles.
Entrepreneurial Path: Hotel managers with entrepreneurship degrees transition into hotel ownership or consulting, running independent properties or advising hospitality businesses. This path requires business acumen, investment knowledge, and industry connections.

What is the job outlook for hotel managers?

The figure we accumulated from the U.S. Bureau of Labor Statistics (BLS) sets out that employment for lodging managers is expected to grow 10% from 2023 to 2033, with demand driven by new hotel developments and the expansion of tourism. As travel rebounds after recent disruptions, more opportunities may arise, particularly in boutique or lifestyle hotels.

Technology and automation, which include digital check-ins, AI-powered customer service, and data-driven revenue management systems, are also reshaping hotel management. Hence, there will be more demand for tech-savvy managers with know-how in hospitality technology, digital marketing, and guest experience innovation. By 2029, 78% of the forecasted hotel revenue will come from online sales.

Geographic location and hotel type impact job prospects, too. Major cities, tourist destinations, and international business hubs offer more job opportunities for hotel managers. In addition, those holding industry certifications will have better career prospects and access to higher-paying positions.

What is the average salary of hotel managers?

The average salary with a bachelor’s in management, including lodging managers is $64,472, Indeed reports. Salaries can range from as low as $37,528 for entry-level managers to as high as $110,762 for general managers of luxury resorts or chain properties.

Professionals who finished an online executive MBA or have expertise in specialized areas, for instance, can command higher salaries. Managers working for well-known hotels or corporate hospitality groups often receive bonuses, profit-sharing, and other perks, further increasing their total compensation.

We also discovered that hotel managers in some states—such as Hawaii, Connecticut, and Colorado—have higher wages due to the higher cost of living and greater demand for experienced hotel managers.

Here's What Hotel Managers Say About Their Jobs

"Becoming a hotel manager has been an incredibly rewarding journey, allowing me to combine my passion for hospitality with leadership and problem-solving. Every day presents new challenges, from managing guest expectations to overseeing hotel operations, but the fast-paced environment keeps me engaged and motivated. Seeing satisfied guests and a thriving team makes all the hard work worthwhile!" – Jess

"Hotel management has given me the opportunity to travel, meet people from all over the world, and build a dynamic career. I started as a front desk associate, and through dedication and mentorship, I worked my way up to managing a luxury resort. The sense of accomplishment I feel when running a successful hotel and creating unforgettable experiences for guests is unmatched." – Dave

"What I love most about hotel management is the perfect blend of business strategy and hospitality. From budgeting and marketing to ensuring top-tier guest experiences, I’ve developed skills that are valuable in any industry. The feeling of leading a team to deliver outstanding service every day is something I truly take pride in." – Sonya

Other Things You Should Know About Becoming a Hotel Manager

Is hotel management a good career choice in 2025?

Hotel management can be a great career choice in 2025, especially as the hospitality industry continues to rebound and innovate following global disruptions. As travel and tourism rise again, there is increasing demand for skilled professionals to manage hotels, resorts, and other accommodations. Hotel managers can expect to find opportunities across various industry segments, from budget hotels to luxury resorts, with competitive salaries and benefits. Advancements in technology, such as AI and data analytics, are also making the role more dynamic, offering the chance to work with cutting-edge tools and strategies. While the job can be demanding, it's an exciting and rewarding career path with opportunities for growth, leadership, and travel.

Is it hard to be a hotel manager?

Becoming a hotel manager can be challenging, as the role requires a combination of leadership, multitasking, and problem-solving skills. Hotel managers oversee multiple departments, handle guest complaints, manage a team, and ensure the property runs smoothly. The job can be stressful, especially during peak seasons or when managing large properties, as it often involves long hours, quick decision-making, and constant pressure to maintain high guest satisfaction. However, for those who thrive in fast-paced environments, enjoy problem-solving, and have strong communication and organizational skills, hotel management can also be incredibly rewarding. While the challenges are significant, the career offers opportunities for growth, creativity, and the satisfaction of delivering exceptional service.

Which degree is best for a hotel manager?

The best degree for a hotel manager is typically a Bachelor’s in Hospitality Management or a related field, such as Business Administration with a focus on hospitality. This degree provides a solid foundation in key areas like operations, guest services, financial management, and marketing, which are essential for overseeing the diverse aspects of hotel management. Many programs also offer internships and real-world experience, which help students build practical skills and industry connections. While a degree in hospitality management is most common, other degrees, such as Tourism Management or Event Planning, can also provide relevant knowledge and be valuable depending on the specific area of hotel management one pursues.

What is the highest position in hotel management?

The highest position in hotel management is usually the General Manager (GM). The GM is responsible for overseeing the entire operations of a hotel or resort, including managing staff, setting budgets, establishing guest satisfaction, and driving revenue growth. They are the top decision-makers, working closely with department heads regarding all aspects of the hotel—from front desk services to food and beverage and housekeeping. In larger hotel chains or luxury properties, the GM may report to regional or corporate executives and have authority over multiple properties. The role requires extensive experience in hotel management, leadership skills, financial expertise, and the ability to navigate complex challenges, making it the pinnacle of a career in the industry.

References:

AHLA. (2025, January). Economic Impact of the U.S. Hotel Industry. Retrieved April 1, 2025, from AHLA.
BLS. (2024, August 29). Lodging Managers: Job Outlook. Retrieved April 3, 2025, from BLS.
Indeed. (2025, March). What Does a Hotel Manager Do? (And How To Become One). Retrieved April 2, 2025, from Indeed.
Jobstreet. (n.d.). Hotel Manager. Retrieved April 3, 2025, from Jobstreet.