UpperBee Review 2025: Pricing, Features, Pros & Cons, Ratings & More

UpperBee is an all-in-one property management software designed to streamline various tasks for professionals managing condominiums, rental buildings, or even multiplexes. It offers a comprehensive online software solution for managing all types of condominium and association assets. The program gets high marks for its extensive financial and operational functionality, competence, ease of use, transparency, and data quality.

With UpperBee, property managers can manage finances, handle residents and tenants, track maintenance tasks, and ensure compliance. The platform is designed for the needs of real estate professionals, for owners and managers of multiresidential properties, and for condominium associations.

UpperBee offers seven products that can be integrated to create an efficient property management platform. UpperBee Condo and UpperBee Rental is for managing condominiums and rental buildings.  UpperBee Pay is an integrated online payment platform for real-estate. UpperBee Track & Fix focuses on managing inspections and repairs. UpperBee Meeting is a virtual meeting software, while Bonjour is a digital register for building lobbies.

This UpperBee review will delve deep into the software's features, pricing structure, and benefits to help you decide if it is the right fit for your property management needs.

UpperBee dashboard image displaying document processing statistics for quick reference.

What's new in UpperBee?

Part of our UpperBee review is identifying platform updates. UpperBee made considerable enhancements in 2024 to improve the property management experience. Improvements to the UpperBee Condo and UpperBee Rental mail merge process are among the most significant updates. Some changes have been made to facilitate the creation of mail merges for larger buildings. The recipient restriction has been removed, and UpperBee Manager users now have a progression bar that allows them to add bar codes after the documents have been generated.

In addition, regional parameters were introduced. The property's settings now include elements like the language used for communications sent via the portal and the time zone. This allows the gateway to be more customized for your specific region. The UpperBee Manager search filters were also changed. The search filters now include field names, and user options have been introduced to allow for date regrouping.

The update on meeting templates were also part of recent enhancements identified in this UpperBee review. Aside from the current UpperBee templates, managers can now create custom meeting templates, allowing them to select the desired template when calling a meeting and prepare standard agendas and minutes ahead of time. This allows property managers to easily access agenda and minutes templates for a range of situations, including pre- and post-AGM board meetings.

UpperBee also began to support self-registration for direct debit. This way, residents can independently apply for it via an online form. In addition, through a partnership with Sonnet Insurance, UpperBee now enables insurance applications through their platform. 

UpperBee offers tiered pricing plans for its three main products, UpperBee Condo, UpperBee Rental, and UpperBee Track & Fix. Depending on the number of units in a condo or rental, you can select from the monthly or yearly UpperBee pricing plans.

For UpperBee Track & Fix single users can avail of the free plan while the cost for two users with four projects starts at $25 per month. You may get in touch with the UpperBee team for the UpperBee Manager and UpperBee Pay pricing.

Compared with other property management platforms, UpperBee reviews show that users who manage a small number of units (individual landlords or small property managers) often find UpperBee pricing competitive.

UpperBee Manager

By quote

UpperBee Condo Plan

• 1 to 10 Units - $5.00/unit/month, billed yearly or $5.50/unit/month, billed monthly
• 11 to 20 Units - $4.00/unit /month, billed yearly or $4.50/unit/month, billed monthly
• 21 to 30 Units - $3.50/unit/month, billed yearly or $4.00/unit/month, billed monthly
• 31 Units and More - $3.00/unit/month, billed yearly or $3.50/unit/month, billed monthly

UpperBee Meeting

 $149/Meeting

UpperBee Track and Fix

Solo - $0/month/user

• 1 User
• 1 Project
• Maximum of 10 Locations
• Dashboards

Duo  - $25/month/user

• 2 Users Maximum
• 4 Projects Maximum
• Unlimited Locations
• Custom Branding
• Unlimited Storage
• Phone Support
• Add Fees During Inspection

Team - $50/month/user

• 5 Users Maximum
• 10 Projects Maximum
• Manage Your Suppliers
• Customizable Lists 
• Satisfaction Survey 
• Add or Delete Zones 

Pro - $75/month/user

• Unlimited Users
• Customizable Rcepeint
• Unlimited Projects
• Access Requests
• Quick Service Calls
• Reminders

UpperBee Rental 

• 1 to 10 Units - $5.00/unit/month, billed yearly or $5.50/unit/month, billed monthly
• 11 to 20 Units - $4.00/unit /month, billed yearly or $4.50/unit/month, billed monthly
• 21 to 30 Units - $3.50/unit/month, billed yearly or $4.00/unit/month, billed monthly
• 31 Units and More - $3.00/unit/month, billed yearly or $3.50/unit/month, billed monthly

Bonjour for UpperBee

Free - $0

• Free UpperBee Branding
• Access via UpperBee User

Customized Interface - $30

• Accessible to UpperBee Users
• Customized Interface with Brand
• Collect Supplier’s Work Orders

What Sets UpperBee Apart

UpperBee combines property management and accounting functionalities in a single platform, eliminating the need for separate software solutions. It prioritizes resident communication with features like online rent payments, maintenance request management, and a resident portal for easy access to information. One stand-out feature we have identified in this UpperBee review is the integration with financial institutions that simplifies rent collection and financial tracking.

• Convenience: Having all property management features in one place saves time and simplifies workflows.
• Resident-centric: The focus on communication and online services improves tenant satisfaction and streamlines processes.
• Financial management: UpperBee Pay simplifies rent collection and offers accounting tools for better financial oversight.
• Scalability: With tiered plans, UpperBee caters to both individual landlords and property management companies.

• Limited integrations: While UpperBee offers key features, it might lack integrations with third-party applications some users might prefer.
• Newer player: Compared to established property management software, UpperBee may have a smaller user base and less extensive resources.
• Pricing structure: Pricing for UpperBee Condo is unit-based, which may become expensive for managing large buildings.
• Mobile App Limitations. While this UpperBee review showed us that this platform supports mobile access, some users may find that certain features are not as fully developed or user-friendly on mobile devices. This can limit the usability of the software on the go.

UpperBee is a well-rounded property management software with a focus on resident communication and financial streamlining. It is ideal for those seeking a user-friendly, all-in-one solution. However, based on the UpperBee review conducted, established property managers with specific needs might want to consider its limitations in integrations and user base.

With UpperBee, property managers can directly approve payments directly online or to submit any other invoices or financial documents, as shown in this dashboard image.

In doing this UpperBee review we have identified that this platform caters to various property management needs with a comprehensive suite of features. Some of UpperBee features offer major functionalities on the area of:

Financial Management

• Track income and expenses related to rent, fees, and maintenance costs.
• Generate financial statements for clear financial health overview.
• Automate invoices and payments with UpperBee Pay.

Resident and Tenant Management

• Maintain resident/tenant contact information and communication history.
• Facilitate online rent payments and automate late fee charges.
• Manage service requests with a system for submitting, tracking, and resolving issues.
• Provide residents with a mobile app or online portal for easy access to information and communication.

Property Maintenance

• Schedule and manage inspections with customizable templates for different property types.
• Track equipment and maintenance tasks for preventive maintenance.
• Manage work orders and streamline communication with contractors or repair personnel.

Compliance and Communication

• Create and manage digital records for important documents.
• Conduct virtual meetings with residents or board members, including features for quorum tracking and voting.
• Offer tools to ensure adherence to regulations and property management best practices.

UpperBee offers a range of benefits that can streamline property management for various users, from individual landlords to professional property managers. In this UpperBee review, we have identified specific benefits to users.

For individual landlords with a few rental apartments, UpperBee allows them to easily manage finances like rent collection, track expenses, and generate reports for tax purposes. They can also use the resident portal feature to communicate with tenants and manage service requests electronically, saving time and creating a more organized system. 

For larger organizations such as property management companies, UpperBee helps them manage hundreds of units efficiently. They can automate rent collection through UpperBee Pay, categorize and track maintenance requests across multiple buildings, and use the customizable dashboards to monitor key metrics like vacancy rates and maintenance costs.

Among the benefits identified in this UpperBee review are:

Improved Efficiency

UpperBee consolidates various tasks into a single platform, eliminating the need for multiple software solutions and spreadsheets. This saves time and reduces the risk of errors associated with manual data entry.

Enhanced Resident Communication

Residents can submit rent payments, service requests, and access important documents through the resident portal or mobile app. This improves communication and streamlines processes for both residents and property managers.

Streamlined Finances

UpperBee automates rent collection and simplifies expense tracking with integrated accounting functionalities. UpperBee Pay allows for faster and more secure rent collection, reducing the burden of managing cheques and late payments.

Better Decision-Making

With customizable dashboards and reporting tools, UpperBee provides valuable insights into property performance. Property managers can use this data to make informed decisions about maintenance priorities, budgeting, and rent adjustments.

Increased Resident Satisfaction

By offering online services, timely communication, and a convenient mobile app, UpperBee empowers residents and improves their overall satisfaction with the property management experience.

This image shows the split documents feature where UpperBee splits the documents included in a single transmission to make individual entries

Not all property management software is created equal. As we have shown in this UpperBee review, this platform caters to specific business needs. Let's explore which property management businesses can leverage UpperBee's features most effectively.

Who Can Benefit Most from UpperBee?

Individual Landlords and Small Property Managers 

UpperBee's user-friendly interface and tiered pricing plans make it ideal for those managing a handful of properties.  The Solo and Duo plans for UpperBee Track & Fix and the unit-based pricing for UpperBee Condo cater perfectly to this segment.

Growing Property Management Companies

UpperBee's scalability allows companies to upgrade their plan as their portfolio expands. The Pro plan for UpperBee Track & Fix offers features suited for managing multiple projects and teams.

Residential Property Management

UpperBee's features are well-tailored for managing apartments, condos, and rental houses. The resident communication features, maintenance request management, and online rent payment options are particularly valuable for residential property managers.

Commercial Property Management (with limitations): 

While UpperBee can handle basic functionalities for commercial properties, businesses with specific needs, like managing retail spaces or industrial facilities, might require software with more specialized features.

Who Might Want to Look Elsewhere?

Commercial Property Manager

For companies managing complex commercial properties, UpperBee might lack the advanced features and integrations needed for large-scale operations. These companies might benefit from established property management software with a wider range of functionalities and customization options.

Specialized Property Management

Businesses managing unique property types, like hospitals, shopping malls, or student housing, might require software designed for their specific industry's needs. These industries often have specialized lease structures, compliance regulations, and maintenance requirements that UpperBee might not fully address.

Does UpperBee integrate with other essential business systems?

UpperBee supports integration with select third-party systems through its open API framework, enabling users to connect external applications while maintaining data consistency and security. The platform’s interoperable design allows enhancements by linking with specialized tools such as property accounting software, tenant communication solutions, and even sales software programs. These integrations help streamline workflows across different business areas, reduce manual data transfer, and facilitate real-time reporting, ensuring that users can maintain a cohesive operational environment without compromising on quality or compliance.

How does UpperBee enhance data security and compliance in property management?

In property management, safeguarding sensitive tenant and financial data is essential to maintain trust and meet regulatory requirements. UpperBee offers robust features to ensure data security and compliance across its platform, allowing property managers to focus on operations without compromising data integrity. Here are some key ways UpperBee supports data security and compliance:

• Data Encryption: UpperBee employs advanced encryption protocols to protect sensitive information, including tenant data, financial records, and communications. This ensures that all data stored and transmitted within the platform remains secure and accessible only to authorized users.
• Access Control and Role-Based Permissions: The platform allows administrators to define roles and permissions for different user levels, restricting access to sensitive information based on user responsibilities. This minimizes data exposure and helps prevent unauthorized access to critical data.
• Compliance with Financial Standards: With features like automated invoicing, integrated payment processing, and financial tracking, UpperBee supports property managers in meeting financial reporting standards. This helps streamline compliance with regulations and ensures that financial records are consistently accurate and up to date.
• Audit Trails and Activity Logs: UpperBee maintains detailed audit trails, tracking user actions within the platform. These logs help property managers monitor access, detect unusual activity, and conduct audits efficiently, ensuring transparency and accountability in data handling.
• Regular Data Backups: The platform includes regular data backup protocols to safeguard critical information. In the event of data loss or a system issue, this feature ensures data can be recovered with minimal disruption.
• Secure Resident Portal: Residents can safely access their accounts through a secure portal, which supports payment processing, document access, and communication. This portal is designed to prevent unauthorized access, providing an additional layer of security for tenant interactions.
• Compliance with Local and Regional Regulations: UpperBee offers customizable features to align with regional compliance requirements, such as local data storage and language settings, helping property managers adhere to region-specific laws and standards.

Real-World Use Cases: How UpperBee Transforms Property Management

Property managers from diverse backgrounds have found great value in UpperBee's all-in-one solution. Whether you are an individual landlord managing a few rental units or part of a larger property management firm overseeing hundreds of properties, UpperBee has shown its ability to streamline operations and enhance efficiencies across various sectors of property management.

Case Study 1: Individual Landlord Simplifies Rent Collection and Communication

John, an individual landlord managing a small portfolio of residential properties, struggled with the complexities of rent collection and tenant communications. By using UpperBee, he automated rent payments through the UpperBee Pay feature, allowing tenants to submit payments online, saving him time and eliminating the need for in-person transactions. Additionally, the resident portal allowed tenants to submit maintenance requests and communicate directly with John, ensuring that issues were resolved quickly and efficiently. The result? Increased tenant satisfaction and fewer administrative headaches for John.

Case Study 2: Scaling Property Management for Growing Businesses

A small property management firm with 20 properties, ABC Real Estate, faced challenges in scaling its operations. Their team spent excessive time tracking maintenance requests, generating financial reports, and managing communication between tenants and service providers. After switching to UpperBee, they integrated UpperBee Track & Fix to manage their maintenance workflows and UpperBee Condo for financial oversight. The customizable dashboards allowed the firm’s management team to monitor key performance indicators (KPIs) and optimize decision-making. As their business grew, they were able to scale up to UpperBee Pro for greater flexibility in managing larger portfolios. As a result, ABC Real Estate saw a 30% increase in operational efficiency.

Case Study 3: Regional Property Management Firm Enhances Compliance and Security

A property management company operating across multiple provinces in Canada needed a solution that could cater to varying regional compliance regulations. With UpperBee’s customizable settings, including regional parameters for language and time zones, the firm could tailor its software environment to meet the needs of both residents and property managers. The data encryption and audit trails ensured that sensitive tenant and financial data was securely stored and protected, helping the firm maintain compliance with both provincial and federal regulations.

By incorporating UpperBee into their operations, these property managers were able to significantly reduce manual processes, enhance communication, and improve their financial and operational oversight.

For more in-depth tools that help streamline property management across a range of sectors, consider exploring real estate management software solutions tailored to your needs.

Key Insights

• Comprehensive Property Management: UpperBee provides an all-in-one solution for managing various types of properties, including condominiums, rental buildings, and multiplexes. It integrates property management with financial and operational functionalities, offering a streamlined approach to managing real estate assets.
• Recent Enhancements: Significant updates in 2024 include improvements to the mail merge process, introduction of regional parameters, enhanced search filters, and the ability to create custom meeting templates. These updates aim to enhance user experience and streamline management tasks.
• Flexible Pricing: UpperBee offers tiered pricing plans tailored to the number of units managed, making it accessible for both small landlords and large property management companies. It also provides free and paid plans for different functionalities, such as UpperBee Track & Fix.
• Focus on Communication: UpperBee prioritizes resident communication with features like online rent payments, maintenance request management, and a resident portal. This focus enhances tenant satisfaction and streamlines communication processes.
• Scalability and Customization: The platform's scalability allows it to cater to a wide range of property management needs, from individual landlords to growing property management companies. Customizable features like dashboards and reporting tools provide valuable insights and improve decision-making.