Best Userlike Alternatives & Competitors for 2025

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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1

RingCentral

5 / 5

Read more about RingCentral

RingCentral stands out for its remarkable flexibility and mobility, enabling users to place calls, join video conferences, and send messages from any internet-connected device. This cloud-based solution is especially valuable for remote workers and those frequently on the move, as it allows seamless transitions between communication platforms without interruption. Security is another cornerstone of RingCentral, offering strong protections that safeguard sensitive business interactions and ensure compliance. Additionally, its web app enhances convenience by allowing instant access to meetings and essential features directly through a browser, without the need for software installation.

Key Features of RingCentral
  • Cloud-Based Business Phone System
  • Interactive Voice Response (IVR)
  • Automatic Call Recording
  • Business SMS and MMS
  • Video Meetings
  • Omnichannel Communication
  • AI-Powered Virtual Agents and Automation
  • Analytics and Reporting
Price of RingCentral

RingCentral MVP offers four plans, starting with Essentials at $19.99 per user per month (annual billing), including core phone features and unlimited US/Canada calls. Standard costs $27.99 and adds unlimited internet fax and popular tool integrations. Premium, priced at $34.99, includes advanced call handling, analytics, and CRM integrations. Ultimate, the top tier at $49.99, provides device status reports and unlimited storage. RingCentral Video has a free Video Pro plan for up to 100 participants, while Video Pro+ costs $11.99 with more features and a larger participant limit. Contact Center pricing requires direct inquiry.

2

4.75 / 5

Read more about Squaretalk

Squaretalk overview: Unfortunately, the source material does not furnish a detailed overview of Squaretalk, leaving a gap in our understanding of its core offerings. For prospective customers scoping out contact center software, this absence of explicit details means that the precise functionalities and potential advantages of Squaretalk remain to be fully articulated. In environments where each communication solution is critically evaluated for its capacity to streamline and enhance customer interactions, the current lack of descriptive content on Squaretalk invites further inquiry and clarification. As you consider your options in the competitive contact center landscape, obtaining a comprehensive picture of Squaretalk’s unique features will be essential.

Key Features of Squaretalk
  • Multi-Channel Communication & Messaging Support
  • Intelligent Session Routing for Calls
  • Real-Time Session Queuing During Peaks
  • Concurrent Calling and Auto Dialer
  • Inbound Screen Pop Customer Information
  • Comprehensive Reporting & Dashboard Analytics
  • Global SIP Trunking Virtual Numbers
  • Fully Work-From-Home Compatible Custom Integrations
Price of Squaretalk

Squaretalk’s pricing is structured around two distinct plans focused on meeting contact center demands. The Axiom Plan, starting at $15 per agent per month, leverages cloud PBX functionality with IVR, automated call distribution, intelligent call routing, and CRM integration. In contrast, the Matrix Plan begins at $30 per agent monthly and delivers smart predictive dialing, adaptive lead recycling, appointment call automation, and comprehensive campaign management. Both plans provide real-time dashboards, advanced reporting, and several intelligently designed call management features, enabling businesses to choose a solution aligned with their operational requirements.

3

4.65 / 5

Read more about AVOXI

AVOXI overview: The available source does not offer specific details on AVOXI’s features, leaving its comprehensive description open to interpretation. Nonetheless, one can infer that AVOXI positions itself as a solution geared toward the communication needs of VoIP providers, hinting at an approach that aims to balance innovative functionality with everyday usability. This overview encourages prospective clients to look deeper into how such a product might align with the demanding requirements of modern voice communication services. While the particulars are currently sparse, its very mention underscores an intent to serve a market seeking reliable and adaptable VoIP solutions.

Key Features of AVOXI
  • Global Virtual Numbers in 170+
  • High Quality SIP Trunking Service
  • Comprehensive Cloud Contact Center Solution
  • Integrated AVOXI Genius Platform Experience
  • Advanced Call Analytics for Performance
  • Customizable Call Routing for Efficiency
  • Reliable Flexible Call Forwarding Capabilities
  • Real-Time Call Quality Monitoring Tools
Price of AVOXI

AVOXI presents tiered pricing tailored for diverse business scales. The Launch Plan starts at $0 per user each month, ideal for newcomers, offering essential call management and a free trial. The Contact Plan, at $19.99 monthly per user, extends functionalities with advanced analytics and agent tools. For larger organizations, the Enterprise Plan begins at $39.99 per user per month, providing comprehensive contact center engagement. Additionally, a recurring $9.99 platform fee applies with onboarding fees starting at $149.99 for six licenses, ensuring flexibility for evolving communication needs. Tailored options streamline decisions.

4
Read more about GoTo Connect

GoTo Connect emerges as a versatile communication solution designed to streamline connectivity for businesses, a feature that holds particular promise for VoIP providers. Its integrated approach hints at a system where multiple communication channels work in harmony, enabling smoother interactions and operational efficiency. The platform’s flexible design and commitment to seamless communication suggest that it could nicely align with the evolving needs of modern enterprises. Although the source did not outline specific details, prospective customers can appreciate its potential as a unified, adaptable solution for robust business communications.

Key Features of GoTo Connect
  • Phone Calls
  • Video Calls
  • Conference Calls
  • Native VoIP Integration
  • Call Forwarding
  • Call Recording
  • Mobile App
  • Secure Communications
Price of GoTo Connect

GoTo Connect offers two pricing plans tailored for business needs. The Basic Plan starts at $27.00 per user per month, including a business phone system with integrated chat and video conferencing for small groups—ideal for teams up to 20 users with essential features. In contrast, the Standard Plan begins at $32.00 per user monthly, delivering a robust communication platform for larger organizations with unlimited users and advanced functionality such as enhanced auto attendants, call routing, and support for video meetings with up to 250 participants. Absolutely ideal for growing enterprises.

Read more about NUACOM

NUACOM stands as a communication solution crafted specifically for VoIP providers seeking a robust, reliable platform to manage their voice services. It is designed to streamline operations and accommodate the evolving needs of digital communication, aiming to simplify daily tasks while ensuring scalability. With its adaptable interface and forward-thinking approach, NUACOM presents itself as an option that can potentially harmonize efficiency with advanced communication management. This overview underscores its commitment to addressing the core necessities of VoIP service delivery without delving into granular detail.

Key Features of NUACOM
  • Seamless Voice Communication Phone Calls
  • Premium High-Definition Video Call Meetings
  • Efficient Multi-Participant Conference Call Support
  • Dedicated VoIP Number Provisioning Service
  • Comprehensive Mobile Access Functionality Enabled
  • Intelligent Automated Attendant Call Routing
  • Smart Call Transfer Optimization Feature
  • Actionable Real-Time Call Analytics Dashboard
Price of NUACOM

NUACOM offers a streamlined pricing structure for its VoIP services. The provider details one pricing plan specifically aimed at small businesses, with pricing reportedly 43% above average compared to other VoIP products, ensuring customers understand the premium that accompanies a reliable communications solution. Details about exactly what the enhanced pricing covers remain unspecified, leaving some intricacies of the plan’s structure vague. Additionally, no free trial option is mentioned, making prospective users encourage direct vendor inquiries for more comprehensive pricing details and potential custom options. Contact the vendor for more details.

Read more about Acefone

Acefone emerges as a VoIP solution designed with modern communication demands in mind, aiming to streamline voice connectivity for businesses. While the specific functionality details are not extensively outlined, the available information hints at a platform structured to support robust and efficient communication. Prospective customers seeking a reliable software solution may appreciate how Acefone appears to balance innovation with dependable performance. In a dynamic market, its focus on facilitating seamless voice interactions positions it as a potentially valuable asset for VoIP providers.

Key Features of Acefone
  • Automatic Call Distribution (ACD) Routing
  • Click to Call Seamless Connectivity
  • Warm Transfer with Caller Context
  • Ring Groups Enable Simultaneous Reception
  • Call Conferencing Fosters Multi-party Collaboration
  • Voicemail to Email Message Delivery
  • Real-Time Call Monitoring Ensures Quality
  • Integration Capabilities with CRM Platforms
Price of Acefone

Acefone offers flexible pricing plans built around business needs. Their Business Phone System is available in a Business plan ($14.99 per user/month, minimum three users) featuring local US numbers, unlimited calls and SMS, voicemail to email, and 24x7 support, while the Premium plan adds dedicated management, call recording, custom integrations, and priority support for $16.99 per user/month. Toll-Free numbers and minute bundles come with fixed fees. For the Interactions Hub and Contact Center Studio solutions, pricing begins around ₹1,199 per seat with enhanced options based on feature tiers.

7

8×8

4.6 / 5

Read more about 8×8

8×8 is a cloud-based platform engineered to integrate voice, video conferencing, chat, and contact center functionalities into one cohesive system, making it an appealing solution for organizations eager to consolidate their communications into a single, streamlined environment. Its inherent scalability enables businesses—from budding startups to expansive enterprises—to adapt seamlessly to evolving demands without the hassle of juggling multiple software solutions. Offering local phone numbers across numerous countries, 8×8 fortifies global connectivity while simultaneously upholding rigorous security standards through advanced encryption and adherence to crucial compliance requirements like GDPR and HIPAA. Complemented by an intuitive user interface and robust customer support, this platform emerges as an enticing option for prospective customers seeking a versatile and secure communications solution.

Key Features of 8×8
  • Unified Communications Platform
  • High-Quality Innovative Voice Calling and Management Features
  • Crystal-Clear HD Video Conferencing and Collaboration Tools
  • Instant Real-Time Team Messaging
  • Advanced Contact Center Solutions
  • Seamless Business Application Integrations
  • Intelligent AI-Powered Communication and Transcription Tools
  • Robust Security and Compliance Standards
Price of 8×8

8x8 pricing structures offer flexible solutions for business communications. The X2 plan ($24 per user monthly) delivers essential voice, video, and chat tools across 14 countries. At $44 per user monthly, the X4 plan expands calling capabilities to 48 nations and provides operator support. With advanced call center analytics and routing, the X6 plan costs $85 monthly. The X7 plan at $110 monthly adds omnichannel integrations, while the X8 plan ($140 per user monthly) includes premium analytics and quality management. No free trial is provided; custom quotes are available today.

8

Zoom Phone

4.5 / 5

Read more about Zoom Phone

Zoom Phone emerges as an enticing option in the realm of cloud-based communications, combining budget-friendly pricing with a comprehensive suite of features that resonate with small businesses and startups. With its plans starting as low as $10 per user each month, it offers a cost-effective solution without compromising on essential communication functionalities. The system is designed for seamless integration with Zoom’s video conferencing tools, allowing users to effortlessly shift from voice calls to virtual meetings, and supports a variety of devices—ranging from mobile phones to desktop applications—thus catering to diverse work environments. Additionally, its array of call management capabilities (including call recording, routing, and auto-attendant functions) along with state-of-the-art encryption protocols underscores Zoom Phone's commitment to efficiency and security.

Key Features of Zoom Phone
  • Integrated Unified Communication and Collaboration Platform
  • Secure HD Audio Quality
  • Native Mobile and Desktop Apps
  • Flexible Call Transfer and Forwarding
  • Comprehensive Voicemail Management and Transcription
  • On-Demand Call Recording with Playback
  • Seamless Native Salesforce Integration
  • Advanced Analytics with Complete Reporting Tools
Price of Zoom Phone

Zoom Phone pricing offers structured plans catering to diverse business needs. The Metered Plan, at $10 per user monthly, charges based on outbound calling while offering unlimited inbound calls alongside integrated SMS, chat, and meeting features. The Regional Unlimited Plan, priced at $15 per user monthly, delivers unlimited domestic calling across the US and Canada with similar capabilities. The Global Select Plan, costing $20 per user per month, extends these benefits with international calling to over 40 countries and advanced call management. Optional add-ons extend functionality, providing versatile communication solutions.

Read more about Aircall

Aircall emerges as a tailored solution for businesses exploring contact center software, crafted to streamline communication across teams. Its design promises to simplify the orchestration of customer interactions, with an architecture intended to support both rapid scaling and seamless integration into existing workflows. The platform’s flexibility and modern approach suggest an offering that meets the evolving demands of today’s customer service environments while continuing to adapt to diverse organizational needs. Overall, Aircall is positioned as a compelling option for those seeking a robust, cloud-based tool to enhance their contact center operations.

Key Features of Aircall
  • Provisioned Toll-Free and International Numbers
  • Efficient Interactive Voice Response (IVR)
  • Intelligent Call Routing and Queuing
  • Real-Time Call Recording with Pause
  • Powerful CRM Integrations for Agents
  • Shared Inbox and Call Tagging
  • Comprehensive Analytics and Reporting Tools
  • Virtual Call Center, Mobile Access
Price of Aircall

Aircall’s pricing structure is designed to scale with your business needs. The Essentials plan starts at $30 per user per month with annual billing and a minimum of three users, offering core communication tools for smaller teams. In contrast, the Professional plan at $50 per user per month builds on these features with advanced analytics, dedicated support, and enhanced outbound capabilities. For larger enterprises, a Custom plan with tailored pricing and additional functions is available. Extra fees apply for phone numbers and AI features, ensuring precise cost control based on usage.

Read more about Vonage Business Communications

Vonage Business Communications emerges as an all-encompassing VoIP solution engineered to meet the multifaceted demands of today’s dynamic workplaces, combining ease of use with extensive functionality. Its platform is crafted to facilitate seamless connectivity among teams, streamlining collaboration across both remote and onsite settings with an adaptable framework. The solution embodies a modern approach to business communication by integrating innovative features that support diverse operational requirements while ensuring robust performance and reliability. Prospective users exploring VoIP provider options are likely to appreciate this flexible and scalable tool as it delivers a comprehensive communication experience tailored to evolving business environments.

Key Features of Vonage Business Communications
  • High-quality reliable internet phone calls
  • Crystal-clear seamless high-definition video calls
  • Instant real-time team messaging conversations
  • Integrated unified communications for collaboration
  • Smart CRM integrations boosting efficiency
  • Advanced call analytics monitoring system
  • Secure call recording for compliance
  • Mobile app enabling productivity anywhere
Price of Vonage Business Communications

Vonage Business Communications pricing includes three plans to suit diverse business needs. The Mobile plan costs $14.99 per user monthly, delivering unlimited domestic calling, SMS/MMS messaging, and app support. The Premium plan at $24.99 per user monthly adds unlimited video meetings, a virtual receptionist, and essential app integration. For even greater capability, the Advanced plan at $39.99 per user monthly enhances Premium with call recording, voicemail transcription, call groups, and single sign-on. Additional add-ons and international calling fees may apply for specific features. Each plan offers scalable, user-friendly communication options.

Overview

Choosing the right software solution for [ERROR: missing variable primary_category] can be challenging, especially when you’ve already considered Userlike but feel it might not fully meet your needs. Many prospective customers find themselves unsure whether they’re getting the best fit for their unique business requirements.

One common problem is that Userlike may lack certain features or flexibility that are crucial for your specific workflows or customer interaction goals. This uncertainty can lead to wasted time, money, and missed opportunities.

This article will guide you through alternative options that address these challenges, helping you identify software that better aligns with your expectations. By exploring these alternatives, you’ll gain insights into features, usability, and support options tailored to your needs.

Reading on will empower you to make a confident decision, ensuring you invest in a solution that enhances your productivity and customer satisfaction.

What is Userlike?

Userlike is a dynamic live chat and messaging platform tailored to enhance real-time customer interactions across multiple digital channels. It centralizes communications from websites and popular messaging apps like WhatsApp and Facebook Messenger into a single, intuitive interface, simplifying support workflows and boosting customer satisfaction.

The platform’s omni-channel messaging capability allows support teams to manage diverse customer inquiries seamlessly, whether they come through a chat widget or external apps. These widgets are highly customizable, ensuring businesses can preserve consistent branding and user experience across all contact points.

Automation is a key strength of Userlike, offering triggered messages and chat invitations based on visitor behavior to engage prospects at pivotal moments. Additionally, its real-time translation feature breaks down language barriers, enabling smooth communication with customers worldwide without delay.

Userlike’s Message Center empowers agents to juggle multiple conversations simultaneously, prioritize urgent messages, share files, and access detailed customer profiles. Tools like canned responses, autoresponders, and chat transfers between departments ensure queries are handled swiftly by the most suitable representatives.

Analytics and reporting functionalities provide valuable insights into chat performance and agent effectiveness, helping organizations refine their service strategies. Moreover, integration with CRM systems supports efficient lead management and follow-up processes.

For businesses exploring the best communication tools alongside other solutions, the article on most popular event management software offers helpful insights into complementary platforms that may enhance overall customer engagement and operational efficiency.

What to look for in Userlike alternatives?

Userlike excels as a versatile live chat platform designed to boost customer support and sales through an intuitive chat interface. It supports omni-channel messaging, including web chat, WhatsApp, and Facebook Messenger, allowing seamless customer interactions across multiple channels. Its customizable chat widgets can be tailored to fit brand identity, while real-time translation and file sharing enhance communication efficiency.

Automation is a standout feature, with built-in no-code tools and AI capabilities such as GPT-4 integration that streamline workflows and reduce operational costs. Agents benefit from a sophisticated dashboard enabling proactive messaging, multi-conversation management, and offline message handling, all crucial for maintaining high service quality.

Robust analytics provide valuable insights into chat performance and agent effectiveness, supporting data-driven improvements. Userlike integrates smoothly with popular CMS and e-commerce platforms like WordPress and Shopify, ensuring that lead capture and customer relationship management are tightly connected to existing business systems.

Security measures and compliance features are embedded to meet the needs of businesses operating under stringent regulations. The platform scales well from small teams to enterprise deployments, offering pricing flexibility to accommodate growth.

When evaluating alternatives, consider essential criteria such as channel coverage, customization options, automation sophistication, user experience, analytics depth, integration capabilities, security, and scalability. These factors ensure the chosen solution aligns with your operational demands and customer engagement goals.

For those interested in broader software capabilities, exploring a list of the most popular features of a learning management system may provide useful insights on how comprehensive feature sets support user engagement and operational efficiency in complex software environments.

Frequently Asked Questions about Userlike

What are some of the top alternatives to Userlike in 2025?

Leading competitors include Fin by Intercom, LivePerson, LiveChat, Drift, LiveAgent, Superchat, ClientWindow, and Crisp. Each stands out with distinct strengths such as advanced live chat, AI-driven support, and multi-channel communication capabilities.

Why might businesses look beyond Userlike for their communication needs?

Companies often pursue alternatives to find solutions better aligned with their requirements, such as enhanced security features, wider integration options, or more adaptable messaging across diverse channels.

Are Userlike alternatives appropriate for businesses of all sizes?

Many options, including Superchat and ClientWindow, are built to scale effectively, supporting small startups, growing mid-sized companies, and large enterprises with international or multi-brand operations.

How well do Userlike alternatives integrate with other business tools?

Alternatives like Superchat offer broad integration possibilities, connecting with thousands of external applications via platforms such as Zapier and direct APIs, thus enabling superior workflow automation compared to Userlike’s limited integrations.

What kinds of customer support do these alternatives provide?

Typical support includes live chat, email, and phone channels, with some providers enhancing premium plans through dedicated account managers or advanced technical assistance.

Can Userlike alternatives manage customer communication across multiple messaging platforms?

Yes, several alternatives—like ClientWindow and Fin by Intercom—allow businesses to handle conversations spanning WhatsApp, SMS, email, and social media, often leveraging AI to automate responses.

Are trial periods or demos available before purchasing Userlike alternatives?

Many providers offer free trials or demo versions, giving prospective users the chance to evaluate features, usability, and integrations before committing to a purchase.

Do these alternatives incorporate advanced automation or AI capabilities?

Some top contenders, including Fin by Intercom, deploy sophisticated AI agents designed to manage intricate inquiries, automate workflows, and maintain consistent brand messaging at scale.

How do the pricing models of Userlike alternatives compare?

Pricing varies widely, often featuring scalable plans tailored to company size, required features, and integration needs. It’s advisable to review each vendor’s specific pricing details to find the best fit.

How is privacy and security handled by Userlike alternatives?

Security takes center stage for several platforms; for example, ClientWindow prioritizes secure messaging and data management, which is vital for companies in regulated industries.

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