Best Textr Team Alternatives & Competitors for 2025

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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1

RingCentral

5 / 5

Read more about RingCentral

RingCentral stands out for its remarkable flexibility and mobility, enabling users to place calls, join video conferences, and send messages from any internet-connected device. This cloud-based solution is especially valuable for remote workers and those frequently on the move, as it allows seamless transitions between communication platforms without interruption. Security is another cornerstone of RingCentral, offering strong protections that safeguard sensitive business interactions and ensure compliance. Additionally, its web app enhances convenience by allowing instant access to meetings and essential features directly through a browser, without the need for software installation.

Key Features of RingCentral
  • Cloud-Based Business Phone System
  • Interactive Voice Response (IVR)
  • Automatic Call Recording
  • Business SMS and MMS
  • Video Meetings
  • Omnichannel Communication
  • AI-Powered Virtual Agents and Automation
  • Analytics and Reporting
Price of RingCentral

RingCentral MVP offers four plans, starting with Essentials at $19.99 per user per month (annual billing), including core phone features and unlimited US/Canada calls. Standard costs $27.99 and adds unlimited internet fax and popular tool integrations. Premium, priced at $34.99, includes advanced call handling, analytics, and CRM integrations. Ultimate, the top tier at $49.99, provides device status reports and unlimited storage. RingCentral Video has a free Video Pro plan for up to 100 participants, while Video Pro+ costs $11.99 with more features and a larger participant limit. Contact Center pricing requires direct inquiry.

2

4.75 / 5

Read more about Squaretalk

Squaretalk overview: Unfortunately, the source material does not furnish a detailed overview of Squaretalk, leaving a gap in our understanding of its core offerings. For prospective customers scoping out contact center software, this absence of explicit details means that the precise functionalities and potential advantages of Squaretalk remain to be fully articulated. In environments where each communication solution is critically evaluated for its capacity to streamline and enhance customer interactions, the current lack of descriptive content on Squaretalk invites further inquiry and clarification. As you consider your options in the competitive contact center landscape, obtaining a comprehensive picture of Squaretalk’s unique features will be essential.

Key Features of Squaretalk
  • Multi-Channel Communication & Messaging Support
  • Intelligent Session Routing for Calls
  • Real-Time Session Queuing During Peaks
  • Concurrent Calling and Auto Dialer
  • Inbound Screen Pop Customer Information
  • Comprehensive Reporting & Dashboard Analytics
  • Global SIP Trunking Virtual Numbers
  • Fully Work-From-Home Compatible Custom Integrations
Price of Squaretalk

Squaretalk’s pricing is structured around two distinct plans focused on meeting contact center demands. The Axiom Plan, starting at $15 per agent per month, leverages cloud PBX functionality with IVR, automated call distribution, intelligent call routing, and CRM integration. In contrast, the Matrix Plan begins at $30 per agent monthly and delivers smart predictive dialing, adaptive lead recycling, appointment call automation, and comprehensive campaign management. Both plans provide real-time dashboards, advanced reporting, and several intelligently designed call management features, enabling businesses to choose a solution aligned with their operational requirements.

3

4.65 / 5

Read more about AVOXI

AVOXI overview: The available source does not offer specific details on AVOXI’s features, leaving its comprehensive description open to interpretation. Nonetheless, one can infer that AVOXI positions itself as a solution geared toward the communication needs of VoIP providers, hinting at an approach that aims to balance innovative functionality with everyday usability. This overview encourages prospective clients to look deeper into how such a product might align with the demanding requirements of modern voice communication services. While the particulars are currently sparse, its very mention underscores an intent to serve a market seeking reliable and adaptable VoIP solutions.

Key Features of AVOXI
  • Global Virtual Numbers in 170+
  • High Quality SIP Trunking Service
  • Comprehensive Cloud Contact Center Solution
  • Integrated AVOXI Genius Platform Experience
  • Advanced Call Analytics for Performance
  • Customizable Call Routing for Efficiency
  • Reliable Flexible Call Forwarding Capabilities
  • Real-Time Call Quality Monitoring Tools
Price of AVOXI

AVOXI presents tiered pricing tailored for diverse business scales. The Launch Plan starts at $0 per user each month, ideal for newcomers, offering essential call management and a free trial. The Contact Plan, at $19.99 monthly per user, extends functionalities with advanced analytics and agent tools. For larger organizations, the Enterprise Plan begins at $39.99 per user per month, providing comprehensive contact center engagement. Additionally, a recurring $9.99 platform fee applies with onboarding fees starting at $149.99 for six licenses, ensuring flexibility for evolving communication needs. Tailored options streamline decisions.

4
Read more about GoTo Connect

GoTo Connect emerges as a versatile communication solution designed to streamline connectivity for businesses, a feature that holds particular promise for VoIP providers. Its integrated approach hints at a system where multiple communication channels work in harmony, enabling smoother interactions and operational efficiency. The platform’s flexible design and commitment to seamless communication suggest that it could nicely align with the evolving needs of modern enterprises. Although the source did not outline specific details, prospective customers can appreciate its potential as a unified, adaptable solution for robust business communications.

Key Features of GoTo Connect
  • Phone Calls
  • Video Calls
  • Conference Calls
  • Native VoIP Integration
  • Call Forwarding
  • Call Recording
  • Mobile App
  • Secure Communications
Price of GoTo Connect

GoTo Connect offers two pricing plans tailored for business needs. The Basic Plan starts at $27.00 per user per month, including a business phone system with integrated chat and video conferencing for small groups—ideal for teams up to 20 users with essential features. In contrast, the Standard Plan begins at $32.00 per user monthly, delivering a robust communication platform for larger organizations with unlimited users and advanced functionality such as enhanced auto attendants, call routing, and support for video meetings with up to 250 participants. Absolutely ideal for growing enterprises.

Read more about Acefone

Acefone emerges as a VoIP solution designed with modern communication demands in mind, aiming to streamline voice connectivity for businesses. While the specific functionality details are not extensively outlined, the available information hints at a platform structured to support robust and efficient communication. Prospective customers seeking a reliable software solution may appreciate how Acefone appears to balance innovation with dependable performance. In a dynamic market, its focus on facilitating seamless voice interactions positions it as a potentially valuable asset for VoIP providers.

Key Features of Acefone
  • Automatic Call Distribution (ACD) Routing
  • Click to Call Seamless Connectivity
  • Warm Transfer with Caller Context
  • Ring Groups Enable Simultaneous Reception
  • Call Conferencing Fosters Multi-party Collaboration
  • Voicemail to Email Message Delivery
  • Real-Time Call Monitoring Ensures Quality
  • Integration Capabilities with CRM Platforms
Price of Acefone

Acefone offers flexible pricing plans built around business needs. Their Business Phone System is available in a Business plan ($14.99 per user/month, minimum three users) featuring local US numbers, unlimited calls and SMS, voicemail to email, and 24x7 support, while the Premium plan adds dedicated management, call recording, custom integrations, and priority support for $16.99 per user/month. Toll-Free numbers and minute bundles come with fixed fees. For the Interactions Hub and Contact Center Studio solutions, pricing begins around ₹1,199 per seat with enhanced options based on feature tiers.

Read more about NUACOM

NUACOM stands as a communication solution crafted specifically for VoIP providers seeking a robust, reliable platform to manage their voice services. It is designed to streamline operations and accommodate the evolving needs of digital communication, aiming to simplify daily tasks while ensuring scalability. With its adaptable interface and forward-thinking approach, NUACOM presents itself as an option that can potentially harmonize efficiency with advanced communication management. This overview underscores its commitment to addressing the core necessities of VoIP service delivery without delving into granular detail.

Key Features of NUACOM
  • Seamless Voice Communication Phone Calls
  • Premium High-Definition Video Call Meetings
  • Efficient Multi-Participant Conference Call Support
  • Dedicated VoIP Number Provisioning Service
  • Comprehensive Mobile Access Functionality Enabled
  • Intelligent Automated Attendant Call Routing
  • Smart Call Transfer Optimization Feature
  • Actionable Real-Time Call Analytics Dashboard
Price of NUACOM

NUACOM offers a streamlined pricing structure for its VoIP services. The provider details one pricing plan specifically aimed at small businesses, with pricing reportedly 43% above average compared to other VoIP products, ensuring customers understand the premium that accompanies a reliable communications solution. Details about exactly what the enhanced pricing covers remain unspecified, leaving some intricacies of the plan’s structure vague. Additionally, no free trial option is mentioned, making prospective users encourage direct vendor inquiries for more comprehensive pricing details and potential custom options. Contact the vendor for more details.

7

8×8

4.6 / 5

Read more about 8×8

8×8 is a cloud-based platform engineered to integrate voice, video conferencing, chat, and contact center functionalities into one cohesive system, making it an appealing solution for organizations eager to consolidate their communications into a single, streamlined environment. Its inherent scalability enables businesses—from budding startups to expansive enterprises—to adapt seamlessly to evolving demands without the hassle of juggling multiple software solutions. Offering local phone numbers across numerous countries, 8×8 fortifies global connectivity while simultaneously upholding rigorous security standards through advanced encryption and adherence to crucial compliance requirements like GDPR and HIPAA. Complemented by an intuitive user interface and robust customer support, this platform emerges as an enticing option for prospective customers seeking a versatile and secure communications solution.

Key Features of 8×8
  • Unified Communications Platform
  • High-Quality Innovative Voice Calling and Management Features
  • Crystal-Clear HD Video Conferencing and Collaboration Tools
  • Instant Real-Time Team Messaging
  • Advanced Contact Center Solutions
  • Seamless Business Application Integrations
  • Intelligent AI-Powered Communication and Transcription Tools
  • Robust Security and Compliance Standards
Price of 8×8

8x8 pricing structures offer flexible solutions for business communications. The X2 plan ($24 per user monthly) delivers essential voice, video, and chat tools across 14 countries. At $44 per user monthly, the X4 plan expands calling capabilities to 48 nations and provides operator support. With advanced call center analytics and routing, the X6 plan costs $85 monthly. The X7 plan at $110 monthly adds omnichannel integrations, while the X8 plan ($140 per user monthly) includes premium analytics and quality management. No free trial is provided; custom quotes are available today.

8

Zoom Phone

4.5 / 5

Read more about Zoom Phone

Zoom Phone emerges as an enticing option in the realm of cloud-based communications, combining budget-friendly pricing with a comprehensive suite of features that resonate with small businesses and startups. With its plans starting as low as $10 per user each month, it offers a cost-effective solution without compromising on essential communication functionalities. The system is designed for seamless integration with Zoom’s video conferencing tools, allowing users to effortlessly shift from voice calls to virtual meetings, and supports a variety of devices—ranging from mobile phones to desktop applications—thus catering to diverse work environments. Additionally, its array of call management capabilities (including call recording, routing, and auto-attendant functions) along with state-of-the-art encryption protocols underscores Zoom Phone's commitment to efficiency and security.

Key Features of Zoom Phone
  • Integrated Unified Communication and Collaboration Platform
  • Secure HD Audio Quality
  • Native Mobile and Desktop Apps
  • Flexible Call Transfer and Forwarding
  • Comprehensive Voicemail Management and Transcription
  • On-Demand Call Recording with Playback
  • Seamless Native Salesforce Integration
  • Advanced Analytics with Complete Reporting Tools
Price of Zoom Phone

Zoom Phone pricing offers structured plans catering to diverse business needs. The Metered Plan, at $10 per user monthly, charges based on outbound calling while offering unlimited inbound calls alongside integrated SMS, chat, and meeting features. The Regional Unlimited Plan, priced at $15 per user monthly, delivers unlimited domestic calling across the US and Canada with similar capabilities. The Global Select Plan, costing $20 per user per month, extends these benefits with international calling to over 40 countries and advanced call management. Optional add-ons extend functionality, providing versatile communication solutions.

Read more about Aircall

Aircall emerges as a tailored solution for businesses exploring contact center software, crafted to streamline communication across teams. Its design promises to simplify the orchestration of customer interactions, with an architecture intended to support both rapid scaling and seamless integration into existing workflows. The platform’s flexibility and modern approach suggest an offering that meets the evolving demands of today’s customer service environments while continuing to adapt to diverse organizational needs. Overall, Aircall is positioned as a compelling option for those seeking a robust, cloud-based tool to enhance their contact center operations.

Key Features of Aircall
  • Provisioned Toll-Free and International Numbers
  • Efficient Interactive Voice Response (IVR)
  • Intelligent Call Routing and Queuing
  • Real-Time Call Recording with Pause
  • Powerful CRM Integrations for Agents
  • Shared Inbox and Call Tagging
  • Comprehensive Analytics and Reporting Tools
  • Virtual Call Center, Mobile Access
Price of Aircall

Aircall’s pricing structure is designed to scale with your business needs. The Essentials plan starts at $30 per user per month with annual billing and a minimum of three users, offering core communication tools for smaller teams. In contrast, the Professional plan at $50 per user per month builds on these features with advanced analytics, dedicated support, and enhanced outbound capabilities. For larger enterprises, a Custom plan with tailored pricing and additional functions is available. Extra fees apply for phone numbers and AI features, ensuring precise cost control based on usage.

10

Ooma

4.4 / 5

Read more about Ooma

For prospective customers assessing their software communication needs, Ooma presents an impressively economical VoIP solution starting at just $19.95 per user per month, combining affordability with a robust suite of features free from hidden fees. Its remarkably swift installation process—often completed in under 15 minutes without the necessity for professional support—ensures even small businesses with limited IT resources can be up and running quickly. Additionally, the system's array of functionalities, from call blocking to voicemail transcription and conference calling, are complemented by its portability, allowing businesses to carry their numbers and services between locations seamlessly. Overall, with streamlined integration into various business tools and the confidence that comes from 24/7 customer support, Ooma stands out as a comprehensive solution for modern business communication challenges.

Key Features of Ooma
  • Ooma Unlimited Domestic Calling Service
  • Ooma Free Mobile App Solution
  • Ooma Automated Virtual Receptionist Service
  • Ooma On-Demand Call Recording Feature
  • Ooma Video Conferencing Meeting Platform
  • Ooma Detailed Analytics and Reporting
  • Ooma CRM Integrations with Salesforce
  • Ooma Customized Hold Music Messages
Price of Ooma

Prospective customers can choose Ooma plans designed for both office and home users. For business, the Essentials Plan is $19.95 per user monthly, offering unlimited domestic calling, virtual receptionist, voicemail, and call forwarding. The Pro Plan at $24.95 per user monthly adds video conferencing, text messaging, and call recording. The Pro Plus Plan, at $29.95 per user monthly, increases capacity with expanded conferencing and CRM integration. For home users, a free Basic Plan and a Premier Plan at $9.99 monthly provide essential advanced call features. A 14-day free trial is available today.

Overview

Choosing the right software for your team communication and collaboration can be challenging. Textr Team offers many useful features, but it might not meet every organization’s unique needs. You could be facing issues such as limited customization, lack of integration options, or pricing that doesn’t align with your budget.

This article will help you explore a range of alternatives to Textr Team that could better suit your specific requirements. By understanding the strengths and weaknesses of different options, you can make a more informed decision and avoid costly trial-and-error with unsuitable software.

Reading this guide will save you time and effort by highlighting key factors to consider, such as ease of use, scalability, security, and support. It aims to empower you to find a solution that enhances your team’s productivity and communication without compromise.

What is Textr Team?

Textr Team serves as a cloud-hosted platform merging business calling, texting, and basic CRM features into a single accessible system. It is crafted primarily for smaller enterprises and emerging teams aiming to consolidate communications without relying on physical devices.

The system allows acquisition of multiple business lines, including local and toll-free numbers across the US, Canada, and the UK. Users manage incoming and outgoing calls plus SMS and MMS messaging through a unified interface compatible on desktops and mobile devices, ensuring seamless connectivity from anywhere.

Key telephony features include call recording, voicemail, call forwarding, queuing, and conference calling. These capabilities help maintain organized communications and capture essential interactions. Automated call handling is enhanced by an integrated IVR and auto-attendant, streamlining customer routing and improving service efficiency.

While the CRM tools are lightweight, they offer essential functions such as customer data storage, interaction histories, and contact sharing, enabling teams to coordinate and track client engagements effectively. Messaging capabilities extend to scheduling texts, bulk sending, and automated replies, supporting marketing efforts and internal messaging workflows.

Security is ensured through cloud management, which protects data while maintaining accessibility. Additional tools for batch communications, alerts, notifications, and team collaboration round out the platform’s offerings, making it versatile for varied business communication demands.

For organizations also interested in financial operations, exploring a dedicated finance system for schools might complement Textr Team’s communication strengths, providing a broader infrastructure for managing both communications and financial workflows.

What to look for in Textr Team alternatives?

Textr Team is a cloud-based business phone system tailored for teams and small businesses, offering a suite of communication tools such as VoIP calling, SMS messaging, call recording, voicemail management, and CRM integration. Advanced telephony features include call forwarding, call queuing, conference calling, PBX functionality, and IVR, all designed to streamline communication workflows across multiple devices.

When exploring alternatives, first analyze your communication needs, focusing on whether you require multi-channel support, unlimited calls and texts, or extensive international reach similar to Textr Team. Collaboration capabilities are also crucial; seek solutions that facilitate file and contact sharing and integrate seamlessly with productivity apps to enhance teamwork and workflow management.

Integration with CRM systems is another key consideration. The alternative should support comprehensive customer history management and ensure smooth data exchange between communication tools and CRM platforms. Additionally, verify the presence of robust call management options such as forwarding, queueing, recording, and interactive voice response to maintain efficient customer service operations.

Security and compliance cannot be overlooked. Choose platforms that prioritize stringent security measures to protect sensitive business communications. Equally important is usability; the software must be user-friendly and accessible across desktops, laptops, tablets, and mobile devices to accommodate diverse work environments.

Consider the scalability and support offered by potential replacements. Responsive customer service and onboarding assistance are vital to ensure a smooth transition and accommodate future growth.

For businesses also interested in optimizing scheduling alongside communication, reviewing a list of the best appointment scheduling software can provide valuable insights to complement your communication infrastructure.

Frequently Asked Questions about Textr Team

What are some top alternatives to Textr Team for business communication?

Leading alternatives include OpenPhone, Dialpad Connect, 3CX, Genesys Cloud CX, Nextiva, RingCentral, Phone.com, CloudTalk, Weave, and SimpleTexting. These providers offer various business phone systems and messaging services tailored to different organizational needs.

How do pricing models vary among Textr Team alternatives?

Pricing structures differ widely. Some, like OpenPhone, CloudTalk, and Bitrix24, provide monthly subscription plans, pay-as-you-go options, and even free tiers or trial periods. This flexibility helps businesses test services or manage costs based on team size and usage.

Are there free options available among Textr Team alternatives?

Yes, alternatives such as Bitrix24 and HubSpot Sales Hub offer free plans that include essential communication and CRM capabilities. These free tiers are suitable for startups or small businesses with limited budgets.

Do Textr Team alternatives integrate with other business tools?

Many options, like CloudTalk and Emitrr, support integration with popular CRMs, helpdesk systems, and e-commerce platforms. This connectivity enables automated workflows and seamless data synchronization across multiple tools.

Can these alternatives be accessed on mobile devices?

Most leading alternatives provide dedicated mobile applications for iOS and Android, alongside browser-based access. This ensures teams can manage calls and messages remotely without disruption.

What kind of customer support do Textr Team alternatives offer?

Support options range from 24/7 live chat and email to dedicated customer success teams. Providers like Emitrr emphasize around-the-clock live representative assistance, which is valuable for onboarding and troubleshooting.

Are Textr Team alternatives suitable for businesses of all sizes?

Yes, these solutions scale effectively from individual users and small teams to large enterprises. Their plans and features are designed to accommodate varying organizational sizes and industry demands.

Do these alternatives provide secure messaging and compliance features?

Certain providers prioritize security and compliance. For instance, Emitrr offers HIPAA-compliant texting and encrypted communication to meet stringent privacy and regulatory standards.

Is transitioning from Textr Team to another platform difficult?

Most top alternatives deliver onboarding support and dedicated migration assistance, simplifying the switch and reducing downtime for businesses moving from Textr Team.

How do user reviews compare among Textr Team alternatives?

Users generally rate alternatives like OpenPhone, CloudTalk, and Bitrix24 positively. Common praise includes ease of use, robust customer support, and comprehensive feature sets.

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