Best Ooma Office Alternatives & Competitors for 2025

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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Read more about PandaDoc

PandaDoc stands out as a versatile solution for businesses aiming to streamline their document workflows, offering powerful tools to manage contracts, quotes, proposals, and forms effortlessly. With a vast library of over 750 customizable templates, organizations can swiftly produce polished documents that align with their unique requirements. A notable feature is its advanced e-signature system, which guarantees secure, legally binding signatures compliant with the ESIGN Act and UETA, all accessible from any device without limits on the number of signatures for paid users. Moreover, PandaDoc fosters seamless team collaboration through real-time editing and commenting, ultimately boosting efficiency and minimizing errors while cutting down on paper-related costs and manual tasks.

Key Features of PandaDoc
  • Document Management
  • Extensive Template Library
  • Smart Editor
  • E-Signature Capabilities
  • Real-Time Insights and Analytics
  • Collaborative Editing
  • Payment Integration
  • CRM Integrations
Price of PandaDoc

The Personal Plan costs $10 per user per month when billed annually, ideal for individuals with basic document needs. The Starter Plan is priced at $19 per user per month annually or $35 monthly, offering unlimited uploads, eSignatures, and 24/7 support. For teams requiring advanced features like CRM integrations, custom branding, and bulk sending, the Business Plan starts at $49 per user monthly with annual billing or $65 month-to-month. PandaDoc also offers a free eSign option. Enterprise pricing varies widely, with a median around $12,384 based on reported purchases.

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Read more about Freshservice

Freshservice emerges as an IT service management solution designed to streamline and support essential IT operations. It positions itself as a tool that promises to simplify complex IT workflows while aiming to boost overall organizational efficiency. The platform’s approach appears to focus on delivering adaptable functionalities that can be aligned with the dynamic needs of modern IT environments. In essence, Freshservice offers prospective customers a broad-ranging solution tailored to address critical IT management challenges.

Key Features of Freshservice
  • Real-Time Integrated Incident Management Module
  • Flexible, Scalable SLA Management System
  • Dynamic Comprehensive Knowledge Management Repository
  • Centralized Unified Service Request Catalog
  • Intelligent AI-Powered Service Management Solution
  • Efficient Workflow Automation Engine Tool
  • Robust IT Asset Lifecycle Management
  • Seamless API and Integrations Framework
Price of Freshservice

Freshservice presents four pricing plans tailored to varied IT service management needs. The Starter plan at $19 per agent per month, billed annually, covers essential incident management, a knowledge base, and a self-service portal. The Growth plan at $49 enhances capabilities with asset management, employee onboarding, and customization. The Pro plan at $95 per agent monthly introduces project management, change and release controls, plus advanced analytics. The Enterprise plan at $119 delivers comprehensive solutions including effective compliance tools and dedicated support. A 14-day free trial enables complete evaluation before commitment.

3

Gatekeeper

4.5 / 5

Read more about Gatekeeper

Gatekeeper software centralizes all contracts and vendor details into one platform, greatly enhancing oversight and simplifying management processes. By offering real-time data and comprehensive vendor insights, including risk assessments and compliance records, it equips procurement teams to proactively mitigate risks before engaging new suppliers. The platform’s flexibility allows organizations to customize workflows, approval steps, and data fields to suit their unique needs, while automation capabilities help cut down manual errors and compliance expenses significantly. Additionally, Gatekeeper’s highly regarded customer support ensures smooth implementation and rapid realization of value.

Key Features of Gatekeeper
  • Robust User Authentication with MFA
  • Granular Role-Based Access Control Mechanism
  • Effortless Single Sign-On for Users
  • Efficient End-to-End Workflow Automation Process
  • Comprehensive Detailed Audit Log Management
  • Robust Compliance and Policy Enforcement
  • Seamless Flexible Third-Party Integration Capability
  • Insightful Reporting and Analytics Suite
Price of Gatekeeper

Gatekeeper presents four pricing tiers designed to fit diverse business requirements with an annual commitment. The Essentials plan, priced at $1,245 USD per month, supports 150 suppliers and contracts with full feature access. The Pro plan expands capacity with 500 suppliers and contracts at $2,995 USD monthly. The Enterprise option, at $5,295 USD per month, offers enhanced reviews and custom service agreements, while the Enterprise Custom plan adapts pricing to specific needs with unlimited suppliers and contracts. A flexible free trial and multi-year discounts ensure tailored solutions for every business.

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Read more about ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is presented as a solution within the service desk software space that aims to streamline support operations. The overview hints at its role in centralizing service requests, suggesting a design focused on enhancing efficiency in managing support-related workflows. Without delving into granular details, the article introduces the product as a contender in the competitive arena of service desk solutions—a tool that prospective users might explore further to address their unique service management challenges. This introduction sets the stage for evaluating whether ManageEngine ServiceDesk Plus aligns with an organization's needs for robust and consolidated support management.

Key Features of ManageEngine ServiceDesk Plus
  • Comprehensive Automated Incident Management System
  • Robust IT and Asset Management
  • Integrated Configuration Management Database (CMDB)
  • User-Friendly Intuitive Self-Service Portal Platform
  • Streamlined Agile Change Management Process
  • Powerful No-Code Automation Capabilities Integration
  • Dynamic Customizable Reporting And Dashboards
  • Responsive Cross-Platform Mobile Access Solution
Price of ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus offers three distinct pricing models. The Standard Edition provides a no-cost help desk module guaranteeing unlimited ticket and user management for both on-premises and cloud deployments. The Professional edition starts at $495 for an annual plan covering 2 technicians and 250 nodes, with a flexible 30-day trial expanding testing capabilities. The Enterprise edition begins at $1,195 for similar technician and node counts, adding ITIL, project management, and change management functionalities. Each plan is designed to scale with organizational needs while offering tried flexibility. Pricing plans deliver value.

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CMx ContactExperience

4 / 5

Read more about CMx ContactExperience

CMx ContractExperience is a robust contract lifecycle management (CLM) software that streamlines the creation, negotiation, execution, and renewal of contracts. It offers a centralized repository with advanced search, enabling efficient document access. With seamless integrations to tools like Salesforce and Microsoft Dynamics, CMx supports cross-functional workflows. Its features include automated approvals, collaborative redlining, and role-based security. Tailored for regulated industries, it ensures compliance and risk mitigation. Real-time analytics provide visibility into contract performance and renewal timelines. Available on cloud and on-premise, CMx empowers organizations to manage contracts efficiently, reduce legal bottlenecks, and enhance operational control throughout the contract lifecycle.

Key Features of CMx ContactExperience
  • Contract repository
  • Advanced search
  • Workflow automation
  • Contract authoring and redlining
  • Approval workflows
  • Role-based access control
  • Multi-factor authentication
  • Compliance management
  • Analytics and reporting
  • Renewal tracking
  • Cloud and on-premise deployment options
Price of CMx ContactExperience

The available plans include:​

  • Essentials Starter CLM: Priced at $250 per month, this plan includes 250 usage activities per month, unlimited users, unlimited storage, optional AI agents, and email support. ​
  • Small Starter CLM: At $500 per month, this plan encompasses all features of the Essentials plan, with an increased limit of 500 usage activities per month. ​
  • Medium Growth CLM: For $1,500 per month, this plan includes all features of the Small Starter plan, with 1,500 usage activities per month, single sign-on (SSO), roles and permission schemes, API access, and priority support. ​
  • Enterprise CLM: This plan offers all features of the Medium Growth plan, along with cloud or on-premise deployment options, custom implementation, custom AI agents, a dedicated success manager, and expedited support. Pricing for this plan is available upon request. ​

Additionally, CMx offers a free trial.

Read more about Oneflow

Oneflow offers a comprehensive platform designed to streamline contract management by accelerating the creation process through customizable templates and seamless integration with popular CRM and ATS systems, significantly reducing manual tasks. Its real-time collaboration capabilities stand out, enabling users and counterparties to edit, comment, and complete forms within contracts after they are sent, which greatly shortens approval cycles. The software’s AI-driven contract analysis enhances accuracy and compliance by identifying risks, inconsistencies, and key clauses while highlighting changes between versions. Additionally, Oneflow supports efficient workflow management with dedicated customizable workspaces, automated reminders, and an organized archive to ensure contracts are tracked and regulatory requirements are consistently met.

Key Features of Oneflow
  • Dynamic Contract Creation
  • Live Collaboration and Editing
  • AI-Powered Contract Review
  • Secure E-Signatures
  • Contract Lifecycle Management
  • Integration with CRM and Financial Systems
  • Approval Workflows
  • Version Control and Comparison
Price of Oneflow

Oneflow’s pricing starts with a Free plan at $0, offering PDF contracts with e-signatures, comments, and audit trails. The Essentials plan costs $17 per user per month and adds digital contracts, templates, and contract insights. For more advanced needs, the Business plan is $45 per user per month, featuring lifecycle rules, tags, and premium integrations like Salesforce. Enterprise pricing is custom and includes enhanced features beyond Business. A 14-day free trial gives access to premium features before reverting to the Free plan’s capabilities.

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DealHub.io

4.75 / 5

Read more about DealHub.io

DealHub.io offers a holistic Deal Acceleration Platform that unifies key sales functions by automating intricate quoting processes, streamlining contract management, and facilitating efficient buyer engagement—all of which contribute to shortening the sales cycle and boosting operational efficiency. The platform’s deep integration with leading CRM systems like Salesforce, HubSpot, and Microsoft Dynamics ensures seamless data synchronization, thereby reducing the risk of errors or redundant data entry across channels. With an intuitive interface that simplifies proposal creation and expedited workflows that enhance decision-making, DealHub.io empowers sales teams with real-time buyer insights and flexible subscription billing and contract lifecycle management to adapt swiftly to market demands.

Key Features of DealHub.io
  • Streamlined Configure Price Quote (CPQ)
  • Efficient Contract Lifecycle Management (CLM)
  • Comprehensive Integration with E-Learning and Training Tools
  • Real-Time Buyer Engagement Tracking Insights
  • Effortless Automated Renewal Workflows
  • Highly Adaptive Pricing Models
  • Robust Global Multi-Currency Support
  • Seamless Integration with Major CRM Platforms
Price of DealHub.io

DealHub.io structures its pricing around three distinct plans, each available through custom quotes. CPQ+ delivers rapid, professional quotations with streamlined calculations and a collaborative chat interface, complemented by robust approval workflows. The CPQ + CLM plan builds on this foundation by uniting quotes with contract life-cycle management for comprehensive deal oversight. Meanwhile, the Quote-to-Revenue option integrates the entire sales-to-finance process with billing and invoicing supported by usage-based and tiered frameworks. Each pricing model caters to specific business needs, providing tailored, flexible solutions for sophisticated sales operations. For detailed pricing terms, contact DealHub.io directly.

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Icertis Contract Intelligence

4.6 / 5

Read more about Icertis Contract Intelligence

Icertis Contract Intelligence transforms the way organizations handle contracts by standardizing and automating workflows, thereby slashing the time, effort, and risks typically associated with manual contract creation and management. Its advanced analytics engine provides real-time insights into contract performance, empowering decision-makers to detect emerging trends, evaluate risks effectively, and seize untapped opportunities while optimizing contractual terms. The platform further leverages artificial intelligence to convert contract language into structured data, ensuring that pivotal contract information remains transparent, immediately accessible, and actionable for monitoring obligations and enforcing compliance. Additionally, ICI cultivates a collaborative environment where all stakeholders can interact seamlessly throughout the contract lifecycle, paving the way for more cohesive communication and ultimately better contract outcomes.

Key Features of Icertis Contract Intelligence
  • Contract Lifecycle Management (CLM)
  • AI-Powered Comprehensive Data-Driven Insights
  • Integrated Risk and Third-Party Management
  • Customizable Dynamic Dashboard Visualization
  • Seamless Enterprise Application Integrations
  • Secure E-Signature and Workflow Automation
  • Comprehensive Audit Trail and Compliance Tracking
  • Robust, Configurable Approval Processes and Requirement Obligation Tracking
Price of Icertis Contract Intelligence

Icertis Contract Intelligence utilizes a custom pricing model designed to accommodate your organization’s unique contract management needs. Pricing is determined by factors like user license volume, contract count, and selected feature sets including AI-driven insights and risk assessments. Deployment options—whether cloud, on-premises, or hybrid—alongside white-glove service, impact costs. With an estimated starting cost of approximately $200,000 per year, prospective customers should note that no specific price list or free trial is offered. Contact Icertis directly for a detailed, tailored quote aligned with your business requirements. Custom solutions drive overall value.

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Proposify

4.55 / 5

Read more about Proposify

Proposify is a powerful tool designed to accelerate the proposal creation process, enabling sales teams to generate and send proposals with remarkable speed—over 64% are completed in under an hour, and a quarter take less than five minutes. This rapid turnaround addresses the critical sales challenge that delays often jeopardize deals. Users also experience notable enhancements in their sales workflows, reporting greater predictability, consistency, and scalability compared to teams that do not use proposal software. Moreover, Proposify's professional templates and real-time collaboration features help businesses present polished, error-free proposals that leave a strong impression on clients while providing comprehensive visibility throughout the sales cycle.

Key Features of Proposify
  • Document Automation
  • Interactive Quotes
  • E-Signatures
  • Contract Management
  • Template Editor
  • Analytics and Reporting
  • Integrations
  • Mobile Access
Price of Proposify

Proposify offers three pricing tiers. The Basic plan costs $29 per user monthly, or $19 with annual billing, supporting up to two users with five document sends a month and essential e-signature tools. The Team plan is priced at $49 per user monthly when billed quarterly, or $41 with annual billing, adding thirty sends, custom fields, and standard integrations. The Business plan starts at $65 per user monthly on an annual basis for ten or more users, enabling unlimited sends, Salesforce integration, SSO, and advanced workflow options. Overall, attractive pricing.

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GetAccept

4.45 / 5

Read more about GetAccept

GetAccept streamlines proposal management by automating the creation of documents with a rich library of customizable templates, which significantly cuts down the time sales teams spend on generating professional proposals. The platform deepens client engagement through personalized video messages and integrated real-time chat, making it easier for sales representatives to build relationships and accelerate responses. Its robust tracking and analytics tools offer clear insights into how clients interact with proposals, enabling teams to adjust their strategies based on actionable data. Moreover, secure and legally binding electronic signatures, combined with timely reminders and notifications, ensure a smoother, quicker path to closing deals.

Key Features of GetAccept
  • Fully Integrated Secure Electronic Signatures
  • Visually Engaging Proposals & Contracts
  • CPQ (Configure Accurate Price Quote)
  • Advanced Real-Time Tracking & Analytics
  • Intuitive Interactive Sales Engagement Tools
  • Fully Customizable Multi-Stage Sales Workflows
  • Seamless Integration with CRM Systems
  • Robust Secure Document Storage Solution
Price of GetAccept

GetAccept pricing comprises three distinct packages designed for varied business scales. The entry-level E-sign plan, at $25 per user monthly, emphasizes unlimited electronic signatures and basic engagement features, suiting smaller sales teams. A step up, the Professional plan at $49 per user monthly (minimum five users) introduces advanced customization, insightful tracking, and integrated sales enablement tools – ideal for streamlining complete sales cycles. For complex sales demands and scalability, the Enterprise plan employs custom pricing. Each package is structured with flexibility; potential users should note feature sets and pricing methodologies.

Overview

Choosing the right communication software for your business can be challenging, especially when you’re looking beyond well-known options like Ooma Office. Many prospective customers face the problem of finding a solution that truly fits their unique needs without unnecessary features or hidden costs.

This article will guide you through key considerations to keep in mind when exploring alternatives, helping you avoid common pitfalls. You’ll learn how to evaluate options based on functionality, scalability, ease of use, and customer support, ensuring that your choice aligns with your business goals.

By reading this, you’ll gain a clearer understanding of what matters most in a communication platform, empowering you to make a confident, informed decision. This will ultimately save you time, reduce frustration, and provide a better experience for both your team and your customers.

What is Ooma Office?

Ooma Office offers a robust cloud-based phone system tailored for small to mid-sized businesses that demand versatility and streamlined communication. It enables seamless calling via traditional desk phones or digital devices through dedicated desktop and mobile apps, empowering teams to stay connected regardless of location.

One standout feature is its virtual receptionist, which automates call management with customizable greetings and menus, enhancing professionalism and customer interaction. Advanced call controls like call park, transfer, flip, forwarding, and simultaneous ringing ensure efficient handling of incoming calls.

Collaboration is deeply integrated through Ooma Meetings, supporting audio and video conferencing with screen sharing, in-meeting chat, and virtual hand raising. Higher-tier plans unlock simultaneous screen sharing and detailed meeting management features, making it suitable for both internal collaboration and client engagements.

Integration with major CRMs such as Salesforce and Microsoft Dynamics 365 allows calls to be placed and received directly from CRM dashboards, with automatic linking of call records to customer profiles. This facilitates streamlined workflows and enhanced customer relationship management.

Additional capabilities include call recording, voicemail-to-email transcription, and comprehensive call analytics, providing valuable insights and compliance support. Features like business texting, faxing, and external content integration broaden communication options, while advanced call blocking powered by Nomorobo helps reduce unwanted calls.

For organizations with dynamic or distributed teams, Ooma Office supports hot desking, call queues, auto dialers, and “Find Me/Follow Me” functionality, enabling flexible and responsive call routing across multiple devices and locations.

For businesses exploring related tools, reviewing options in digital signatures software could complement Ooma Office’s communication suite by streamlining document workflows alongside voice and video interactions.

What to look for in Ooma Office alternatives?

When exploring alternatives to Ooma Office, businesses should carefully analyze their communication requirements, both present and future, by focusing on critical features and capabilities that define effective business phone and collaboration platforms.

Ooma Office caters primarily to small and mid-sized companies, offering a wide array of functions from unlimited domestic calling and voicemail management to virtual faxing. More advanced features include call recording, CRM integrations, team chat, and versatile desktop and mobile applications. Its productivity toolbox extends to virtual receptionists, ring groups, conferencing, and calendar syncing. For organizations needing more sophisticated tools, Ooma Office Pro and Pro Plus provide call analytics, call queues, hot desking, auto dialing, advanced meeting controls, and HIPAA-compliant options.

Key evaluation steps include first identifying the exact Ooma features your organization depends upon, such as voicemail-to-email, advanced call routing, meetings, or CRM connectivity. Ensure any alternative matches or surpasses these capabilities to avoid functional gaps.

Scalability is paramount; the chosen solution should flexibly accommodate business growth with tiered plans and seamless user and device management, similar to Ooma’s Essentials, Pro, and Pro Plus variations.

Integration potential is another vital factor. Alternatives must smoothly connect with external applications, CRMs, calendars, and productivity suites. Ooma’s own integration with systems like NexHealth exemplifies the kind of ecosystem harmony that enhances workflow efficiency.

User experience also plays a decisive role. The ease of deployment, along with accessible desktop, web, and mobile platforms, establishes usability standards that any competitor must meet or exceed.

Security and compliance cannot be overlooked. Support for industry standards such as HIPAA, available in Ooma’s higher-tier plans, ensures sensitive communications remain protected and compliant with regulations.

Robust collaboration features — including in-depth meeting controls, team chat, and shared voicemail — are essential to support modern, distributed workforces.

Lastly, evaluate the reliability and quality of customer support. Ooma delivers 24/7 assistance for enterprise users, a benchmark for any alternative provider.

For organizations also interested in boosting employee engagement alongside communication solutions, reviewing the employee engagement software ranking can provide complementary insights into platforms that enhance workforce connectivity and satisfaction.

Frequently Asked Questions about Ooma Office

What are the best alternatives to Ooma Office for business phone systems?

Top alternatives include Nextiva, RingCentral, Zoom, GoTo Connect, Google Voice, Grasshopper, Vonage, OpenPhone, and Dialpad Connect. These providers deliver a variety of VoIP and unified communication solutions tailored for small to medium-sized businesses.

Why do businesses look for alternatives to Ooma Office?

Many companies switch due to Ooma’s limited integrations, security shortcomings, and scalability issues. Others need more advanced communication features or enhanced customer support options.

How do pricing models of Ooma Office alternatives compare?

Most competitors use a subscription model charged per user, per month, similar to Ooma. Entry-level plans generally start between $10 and $25 per user, with prices varying based on features and service levels.

Which Ooma Office alternative is best for remote or hybrid teams?

Nextiva and RingCentral are frequently recommended for remote or hybrid workforces due to their comprehensive unified communications platforms that include voice, video, messaging, and collaboration accessible from any location.

Are there Ooma Office alternatives with better customer support?

Nextiva stands out for its 24/7 customer service and high reliability, making it ideal for businesses that prioritize responsive and consistent support.

Which alternatives are best for international calling?

GoTo Connect and Vonage excel in supporting international businesses by offering unlimited or affordable international calling as part of their plans.

Do Ooma Office alternatives offer better integrations with business software?

GoTo Connect, RingCentral, and Google Voice provide robust integrations with popular business tools such as Microsoft Teams, Salesforce, Zendesk, and Google Workspace, enhancing workflow connectivity.

Can Ooma Office alternatives scale with business growth?

Many options like Nextiva, RingCentral, and Zoom are designed to scale efficiently from small setups to large enterprises, accommodating more users and advanced functionalities as businesses expand.

Are there Ooma Office alternatives that support mobile and desktop apps?

Leading providers including OpenPhone, Nextiva, and Zoom offer fully featured mobile and desktop applications, enabling seamless communication across multiple devices.

What should businesses consider when choosing an Ooma Office alternative?

Important factors to evaluate are pricing, quality of customer support, integration capabilities, international calling options, scalability, and ease of use to ensure the chosen solution fits specific business requirements and future growth.