Best SocialGest Alternatives & Competitors for 2025

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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4.9 / 5

Read more about Birdeye

Birdeye is presented as a solution in the online reputation management software space, positioned to serve businesses that prioritize maintaining a strong digital image. Although the source overview provided is incomplete, the product’s categorization hints at capabilities designed to support the management of online brand presence. The brief description suggests that Birdeye is intended to help companies navigate the challenges of digital reputation, offering a potential asset for those seeking to refine their online interactions. For prospective customers evaluating reputation management platforms, Birdeye emerges as a candidate warranting further investigation to determine its fit with their strategic objectives.

Key Features of Birdeye
  • Robust Customer Feedback Collection Tool
  • Advanced Sentiment Analysis and Insights
  • Centralized Multi-Platform Review Monitoring
  • Intelligent AI-Assisted Review Replies
  • Automated Review Generation Campaigns Engine
  • Comprehensive Online Reputation Scoring System
  • Competitive Benchmarking and Analytics Dashboard
  • Real-Time Alerts and Notification System
Price of Birdeye

Birdeye offers three distinct pricing plans designed to meet varied business requirements. The Starter plan delivers essential features like Reviews AI, Listings AI, and Messaging AI at a flexible per-location fee. The Growth plan builds on this by adding Social AI integration, while the Dominate plan further strengthens service delivery with Chatbot AI. All plans benefit from robust add-ons such as Campaigns, Team Chat, Payments, Integrations, a mobile app, and unlimited users and contacts, with world class support included. A free trial is available. Contact Birdeye for additional details.

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Read more about Vision Helpdesk

Vision Helpdesk is presented as one option in the realm of help desk software that prospective customers might consider when evaluating solutions for managing support operations. Though the specific details remain limited, the product is implied to cater to businesses seeking a dependable platform for organizing and streamlining customer inquiries. Its conceptual framework suggests a focus on simplicity and effectiveness in addressing support needs across various channels. Overall, Vision Helpdesk appears as a candidate designed to help organizations enhance their customer service functions, making it a potential fit for companies looking to optimize their help desk systems.

Key Features of Vision Helpdesk
  • Mobile User Support for Accessibility
  • Fully Customizable Ticket and Workflow
  • Role, Access, and Security Management
  • Detailed Reporting and SLA Management
  • Real-Time Dashboards with Data Insights
  • Customer Self-Service Portal and Tracking
  • Automated Ticket Workflow and Escalations
  • Robust, Seamless Third-party Application Integration
Price of Vision Helpdesk

Vision Helpdesk offers varied plans to meet different business needs. Starter Help Desk provides ticketing, knowledgebase, and workflow management at $12 per staff monthly, or $8 on annual billing with a one-time $200 option. The Pro plan adds staff collaboration, task management, and ticket billing for $20 per staff. Satellite, at $24 per staff, features multi-company support. Pro Service Desk at $32 includes incident and asset management, while the Ent plan at $48 introduces change and release management. Live Chat software is available at $20 per staff monthly for businesses.

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4.3 / 5

Read more about Pipedrive

Pipedrive stands out as a versatile CRM solution designed to simplify and optimize sales workflows by automating routine tasks like lead distribution, follow-up scheduling, and deal tracking. Its high level of customization allows businesses to shape sales pipelines and data fields to suit their specific needs, accommodating a wide range of industries and company sizes. By consolidating customer information and communications through integrations with common email and calendar tools, Pipedrive enhances team collaboration and reduces the hassle of juggling multiple platforms. Furthermore, the platform’s clear visual pipeline offers sales teams an intuitive way to oversee deal progress and quickly spot any obstacles in the sales process.

Key Features of Pipedrive
  • Comprehensive Sales Force Automation Tool
  • Dynamic Contact and Opportunity Management
  • Visual Opportunity and Pipeline Tracking
  • Integrated Mobile Sales User Support
  • Seamless Integration with Third-Party Apps
  • Insightful Reporting and Analytics Tools
  • Tailorable Sales Pipeline Customization Options
  • Intelligent AI-Powered Automated Sales Features
Price of Pipedrive

Designed for varied business needs, Pipedrive offers five pricing plans. Essential charges $24 per seat monthly or $14 billed annually and streamlines lead and pipeline management. Advanced, at $44 per seat (or $34 annually), adds full email synchronization and automation. Professional, priced at $64 (or $49 annually), introduces contract management and AI-powered tools. The Power plan, at $79 monthly or $64 annually, emphasizes project tracking and enhanced support. Enterprise, at $129 per seat (or $99 annually), unlocks complete features. A 14-day free trial is available for exploration. Tailor your solution.

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Zendesk Chat

4 / 5

Read more about Zendesk Chat

Zendesk Chat excels in delivering instant, real-time communication, ensuring customers receive quick replies that boost satisfaction and loyalty. It combines live agent interactions with AI-driven chatbots, providing nonstop support around the clock, regardless of time zones or agent availability. The platform’s omnichannel capabilities enable seamless conversations across web, mobile, and social media, while the unified Agent Workspace offers agents comprehensive context to streamline customer interactions. Additionally, Zendesk Chat harnesses data analytics and automation to enhance support efficiency and maintain consistent service quality across all engagements.

Key Features of Zendesk Chat
  • Real-Time Messaging
  • AI-Powered Chatbots & NLP
  • Chat Routing
  • Triggers & Automation
  • Pre-Chat Forms
  • Visitor Monitoring & Visitor List
  • Chat and Agent Reporting
  • Third-Party Integrations
Price of Zendesk Chat

No specific or up-to-date pricing details for Zendesk Chat are available in the provided data. Potential customers interested in Zendesk Chat are advised to contact Zendesk directly or visit the official Zendesk website to obtain accurate and comprehensive information about pricing plans, including any variations based on users or usage and the availability of free trials. This approach ensures you receive the most relevant and current details tailored to your company’s needs.

Read more about Smartsupp

Smartsupp emerges as a live chat solution designed to empower businesses in engaging their online visitors through real-time, streamlined communication. Although the provided details are minimal, it is presented as a tool that unites ease of use with essential features, aiming to simplify interactions between companies and their customers. Its flexible design promises both intuitive navigation and effective customer support, qualities that can be crucial when choosing the right live chat software. Overall, the platform is positioned as a practical component for businesses looking to enhance the immediacy and quality of their digital communications.

Key Features of Smartsupp
  • Real-Time Interactive Live Chat Feature
  • Automated Intelligent Chatbots Support System
  • AI-Driven Virtual Shopping Assistant Tool
  • Fully Customizable Chat Widget Design
  • Integrated Real-Time Automated Lead Generation
  • Comprehensive Detailed Visitor Insights Analytics
  • Versatile Mobile Applications For Agents
  • Interactive Performance Analytics Dashboard Overview
Price of Smartsupp

Smartsupp offers a range of pricing plans designed to fit different business needs. The Free plan provides essential live chat functionality, ideal for individuals optimizing website performance. The Standard plan, starting at $20 per month billed annually, supports early-stage companies with automation and visitor engagement. The PRO plan, beginning at $30 monthly, adds features like multi-language support and advanced analytics for support and sales teams. For large organizations needing extensive capabilities, the Ultimate plan starts at $239 per month. All paid plans include a 14-day free trial to explore features.

Read more about Olark

Olark is presented as a live chat software solution designed to facilitate timely, real-time communication between businesses and website visitors. The platform is positioned to help companies manage and enhance customer interactions through an easy-to-use interface that encourages immediate support and engagement. Its focus on live, direct conversation makes it a potential option for those seeking an efficient way to address customer queries and boost online communication. Overall, Olark appears to offer a straightforward yet effective approach to live chat support for businesses looking to optimize their customer interaction processes.

Key Features of Olark
  • Fully Customizable Pop-Up Chat Widget
  • Instant and Real-Time Chat Notifications
  • Advanced Comprehensive Chat Customization Options
  • Automated Conversation Archiving and Transcript Searchability
  • Real-Time Live Chat Analytics Dashboard
  • Effortless Integration with Multiple Software Solutions
  • Seamless Mobile-Optimized Chat Experience
  • Global Comprehensive Multi-Language Support
Price of Olark

Olark presents a simple, transparent pricing model for its live chat solution, charging $17 per month per operator. This singular plan includes a robust suite of features designed to boost communication: customizable design elements, chat ratings, seamless in-browser interactions, and targeted chat rules alongside essential CRM and help-desk integrations. Prospective users can also explore Olark’s offerings with a no-obligation 14-day free trial, letting companies evaluate performance and compatibility with existing systems. Each pricing component is structured clearly to meet diverse business needs and streamline live chat functionality. Overall, highly competitive.

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HubSpot

4.35 / 5

Read more about HubSpot

HubSpot distinguishes itself through an integrated platform that combines marketing, sales, customer service, content management, and operational tools, eliminating the hassle of juggling separate applications and enhancing team collaboration. Its marketing automation capabilities enable efficient management of email campaigns, social media, and personalized customer journeys, supported by automated insights that help optimize campaign performance. The platform’s user-friendly interface caters to users with diverse technical backgrounds, while its free CRM tier offers valuable features like lead tracking and sales pipeline management, making it especially advantageous for small to mid-sized businesses. Additionally, HubSpot’s strong integration options with major e-commerce platforms and AI-driven analytics provide businesses with centralized data and customizable solutions that grow alongside their needs.

Key Features of HubSpot
  • Contact Management
  • Website Activity Tracking
  • Opportunity Pipeline (Deals)
  • Email Integration and Tracking
  • Reporting and Analytics
  • Sales Automation
  • Custom Reporting Dashboards
  • Integration Marketplace
Price of HubSpot

HubSpot offers flexible pricing plans tailored to diverse business needs. Free tools provide essential features like contact management and basic marketing functions, making it easy to explore. The Marketing Hub ranges from a $20 per seat Starter plan to an Enterprise tier costing $3,600 monthly. Sales and Service Hubs start at $20 per seat with advanced options at $150 per seat plus onboarding fees. Content and Operations Hubs also feature tiered pricing, balancing initial affordability and extensive capabilities at higher levels. Annual commitments apply for advanced plans. Contact HubSpot directly.

Read more about Acquire

Acquire emerges as a live chat software solution designed to facilitate real-time digital interactions between businesses and their audiences. Its platform hints at the integration of interactive communication tools that aim to streamline customer engagement while fostering prompt support. By emphasizing ease of use alongside flexible connectivity options, Acquire appears focused on enhancing the overall customer service experience. Although the provided source details are limited, prospective clients can anticipate a tool that prioritizes dynamic live chat functionality for efficient, proactive conversations.

Key Features of Acquire
  • Real-Time Interactive Pop-Up Chat
  • Dynamic In-App Messaging Communication
  • Unified Team Inbox for Customer Queries
  • Automated Chatbot Integration Enhancing Efficiency
  • Customizable Notifications Alerting Key Updates
  • Comprehensive Multichannel Support Across Platforms
  • Seamless Conversation Archiving for Analysis
  • Detailed Customer Profiles Empower True Personalization
Price of Acquire

Acquire’s pricing is available exclusively on a custom or by-quote basis, requiring direct contact with their sales team. The Starter Plan targets companies beginning their digital engagement journey, offering essential features and support. The Commercial Plan caters to mid-size operations, providing enhanced customization such as API access and custom reports. For larger enterprises with strict security needs, the Enterprise Plan includes advanced services like dedicated customer support and tailored options. With no listed base prices, potential customers are encouraged to contact Acquire for comprehensive pricing details. Feel free to inquire.

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Pure Chat

4.35 / 5

Read more about Pure Chat

Pure Chat appears to be positioned as a live chat solution, aiming to streamline real-time customer communication through an accessible platform. Although the available source information does not delve into granular details, prospective users can infer that Pure Chat is developed with an emphasis on enhancing online customer interactions in a straightforward manner. This presentation suggests it may serve as an appealing option for businesses looking to incorporate live chat functionalities without unnecessary complications.

Key Features of Pure Chat
  • Customizable Live Chat Widget Interface
  • Unlimited Instant Customer Chat Sessions
  • Fully Mobile Optimized Chat Applications
  • Smart Predefined Canned Chat Responses
  • Comprehensive Real-Time Chat Performance Analytics
  • Seamless Integration with Business Apps
  • Secure Automatic Chat Transcripts Storage
  • Integrated Visitor Behavior Tracking System
Price of Pure Chat

Pure Chat presents two clear pricing plans designed for diverse business needs. Their Free plan offers unlimited chats, users and core features at zero cost, including widget customization, file transfers and integrations across a maximum of three websites. In contrast, the Pro plan at $99 per month delivers enhanced tools such as support for unlimited websites, advanced analytics, visitor alerts and priority assistance. A 30-day free trial of the Pro plan facilitates exploration of its additional benefits. Each option aims to simplify live chat implementation and boost customer engagement effectively.

Read more about LiveChat

LiveChat is an innovative communication tool designed to empower businesses by facilitating real-time interactions with their customers. Its intuitive interface and versatile functionality allow companies of all sizes to enhance customer support and streamline engagement effortlessly. The platform offers a rich array of features that integrate seamlessly with various workflows, ensuring that even complex customer service challenges are met with simplicity and efficiency. Prospective customers seeking a robust live chat solution will find that LiveChat’s blend of user-friendly design and comprehensive capabilities makes it a compelling choice in the competitive landscape of live chat software.

Key Features of LiveChat
  • Extensive Customization for Seamless Branding
  • Streamlined Ticket Creation and Conversion
  • Efficient Ticket Response Management Interface
  • Advanced Workflow Automation for Efficiency
  • Predefined Automated Responses for Queries
  • Real-time Live Chat Customer Support
  • Integrated Analytics with Comprehensive Reporting
  • Seamless Integration with Third-party Applications
Price of LiveChat

LiveChat offers flexible pricing tailored to diverse business needs. The Starter plan is perfect for small setups at $20 per agent per month (annual billing) or $24 monthly, featuring basic chat customization and SSL encryption. The Team plan, designed for support teams with modern features, costs $41 (or $49 monthly) providing unlimited history, customization, branding support, and reporting. Customer service departments benefit from the Business plan at $59 (or $69 monthly) with enhanced reporting and scheduling tools. An Enterprise plan is available on request, complemented by a free 14-day trial.

Overview

Choosing the right software for managing your social media can be overwhelming, especially if you’re currently using SocialGest but feel it might not fully meet your needs. Many users encounter limitations like insufficient analytics, lack of customization, or pricing issues that don't align with their budget or scale of operations.

This article will guide you through a variety of alternatives that could better suit your specific requirements. Whether you need more comprehensive reporting, easier scheduling, or enhanced team collaboration features, exploring these options will help you find a tool that fits your workflow perfectly.

By reading this, you’ll gain a clearer understanding of what to look for in a social media management platform and learn how to identify the best match for your goals. This will save you time and effort while boosting your ability to engage audiences effectively.

What is SocialGest?

SocialGest offers a unified platform to manage multiple social media accounts efficiently, enabling users to schedule and automate posts across major networks like Instagram, Facebook, Twitter, TikTok, and YouTube. Its use of artificial intelligence to craft compelling content and images is particularly valuable for brands and agencies aiming to boost creativity while saving time.

One of SocialGest’s standout features is its advanced analytics suite, which provides real-time data, customizable reports, and export options. This empowers users to track campaign performance, engagement metrics, and audience reactions, allowing for precise adjustments based on data-driven insights.

The software supports multi-user and multi-account setups, making it ideal for teams or agencies managing multiple clients or brands. Additional functionalities such as brand monitoring, content management, and social listening tools offer a comprehensive view of digital presence and audience behavior. Automated actions, including engagement triggers and contest management, help increase interaction and visibility.

Centralized account control simplifies workflow by reducing manual effort in posting and monitoring. SocialGest also ensures reliable customer support available around the clock via email and chat, helping users promptly resolve issues to maintain consistent social media activity.

For those exploring various software options, it may be helpful to consult this list of the best billing softwares, which provides insights into related tools that could complement social media management solutions.

What to look for in SocialGest alternatives?

SocialGest streamlines social media management by automating content scheduling and leveraging AI for content creation. It supports major platforms like Instagram, Facebook, TikTok, YouTube, and Twitter, enabling users to manage multiple accounts and collaborate through multi-user roles. Its analytics tools offer real-time insights and customizable reporting, essential for measuring campaign performance and optimizing strategies.

When exploring alternatives, prioritize platforms that cover all relevant social networks to your business and offer robust content automation, including bulk uploading and scheduling queues. Strong analytics capabilities are crucial, especially if you need exportable and detailed reports to track return on investment.

Consider solutions that support team collaboration with role-based permissions and sub-user management, particularly if your marketing efforts involve multiple contributors. Engagement features such as contests, polls, and gamification elements are valuable additions that enhance audience interaction.

The interface should be intuitive and accessible to users at various skill levels, ensuring a smooth workflow. Additionally, responsive customer support available across multiple channels—including 24/7 options—can significantly impact your experience.

Scalability plays a vital role; verify that the platform can grow with your requirements regarding the number of social accounts, users, and reports available in different pricing tiers. Integration capabilities, including API access, are beneficial if you need to connect social media management with other business tools for automation or data synchronization.

For those also considering financial management tools alongside social media platforms, exploring the best online bookkeeping software can provide insights into complementary software solutions that support overall business operations.

Frequently Asked Questions about SocialGest

What are the most popular alternatives to SocialGest?

The top alternatives widely adopted include Hootsuite, Buffer, Agorapulse, Zoho Social, Sprout Social, Metricool, Crowdfire, SocialBee, Planable, and Later.

How do SocialGest alternatives differ in pricing models?

These alternatives offer diverse pricing structures, ranging from flexible monthly subscriptions to annual contracts, which accommodate businesses of various sizes and budget requirements.

Are free trials or free plans available with SocialGest alternatives?

Several leading options like Buffer and Hootsuite provide either free trials or limited free plans, allowing users to explore core features before opting for paid versions.

Which alternatives are best suited for small businesses?

Platforms such as Buffer, SocialBee, and Crowdfire stand out for small businesses due to their affordability, user-friendly interfaces, and scalable capabilities.

Do SocialGest alternatives support multiple social media platforms?

Most alternatives cover a broad spectrum of social networks, including Facebook, Twitter, Instagram, LinkedIn, and occasionally Pinterest or TikTok, making them effective for managing various channels simultaneously.

How do SocialGest alternatives handle customer support?

Prominent alternatives generally offer strong customer support via live chat, email, and detailed help centers, with some reserving priority support for higher-tier plans.

Are there alternatives focused on influencer marketing?

Certain platforms like Upfluence, Grin, and Influencer Hero specialize in influencer marketing, providing tools for campaign management, influencer discovery, and in-depth analytics.

Can SocialGest alternatives integrate with other business tools?

Many alternatives enable integration with popular business applications such as HubSpot, Odoo, and various CRM or analytics systems, streamlining workflows and data handling.

Do SocialGest alternatives have location or language restrictions?

The majority of leading alternatives are globally accessible and support multiple languages, accommodating international teams and diverse user bases.

How do user reviews rate SocialGest alternatives?

Platforms like Hootsuite and Buffer consistently earn high praise for reliability and overall functionality, while some alternatives receive accolades for specific strengths like advanced analytics or ease of use.

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