Best ServiceNow Manufacturing Connected Workforce Alternatives & Competitors for 2025

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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1

5 / 5

Read more about monday

Monday.com is a highly adaptable platform designed to streamline work and project management for teams of various sizes. Its user-friendly, visually organized interface, enhanced by color-coded elements, allows users to navigate effortlessly without needing technical skills. With over 200 ready-made templates and a straightforward drag-and-drop system, teams can quickly set up workflows and begin managing tasks efficiently. Additionally, its powerful dashboard builder and no-code automation tools help users visualize data clearly and eliminate repetitive processes, boosting overall productivity.

Key Features of monday
  • Visual Board Structure
  • Customizable Columns
  • Multiple Board Views
  • Automations
  • Integrations
  • Dashboards and Reporting
  • Time Tracking
  • Mobile App Support
Price of monday

monday.com offers a Free Plan for up to two users at no cost, ideal for individuals or small teams. The Basic Plan costs $12 per seat monthly and includes unlimited boards and prioritized support. The Standard Plan at $17 per seat monthly adds timeline and calendar views, guest access, and automation limits of 250 actions. The Pro Plan, $28 per seat monthly, significantly increases automation and integrations to 25,000 actions and introduces private boards and enhanced analytics. Enterprise pricing is custom and includes advanced security and premium support. A 14-day free trial of Pro is available.

2

4.55 / 5

Read more about ClickUp

ClickUp is introduced as a project management solution crafted to simplify team coordination and streamline workflow processes. The available overview hints at a platform that brings together various elements of project management into an integrated interface, potentially supporting task organization and team collaboration. Although the details remain minimal, the initial impression is that ClickUp may offer a flexible framework adaptable to different project needs, aligning well with customers looking for an all-in-one project management tool. This brief insight lays the groundwork for a deeper exploration of how ClickUp might serve as a strategic resource for modern teams.

Key Features of ClickUp
  • Comprehensive Task Management and Organization
  • Customizable Views to Fit Workflow
  • Manage Dependencies Across Complex Projects
  • Efficient Automations Reducing Manual Tasks
  • Integrated Time Tracking for Efficiency
  • Real-time Collaboration Enhancing Effective Teamwork
  • Insightful Reporting and Custom Dashboards
  • Seamless Integrations Connecting Essential Tools
Price of ClickUp

ClickUp offers diverse pricing options catering to individuals and large teams. The Free plan provides essential collaborative features at no cost, appealing to small teams. For expanded functionalities, the Unlimited plan costs $7 per user monthly, while the Business plan at $12 per user elevates performance with additional tracking and automation tools. The Business Plus plan, priced at $19 per user per month, further enhances customization and admin controls. For comprehensive enterprise needs, pricing details are available upon contact, ensuring scalability and tailored solutions for growing organizations. Expert support available.

3
Read more about Zoho Projects

Zoho Projects overview: The provided source material does not supply detailed information, which makes it challenging to outline a comprehensive picture of the product. Nonetheless, one can infer that Zoho Projects is positioned as a solution within the project management software category, aimed at streamlining workflows and enhancing team collaboration. While the source lacks specifics regarding features, benefits, or user experiences, the limited context suggests that the tool is intended to address the dynamic needs of modern project management environments. In the absence of further details, prospective customers might look for additional, richer information before making a fully informed decision.

Key Features of Zoho Projects
  • Powerful Task Management and Scheduling
  • Intuitive Gantt Chart Timeline View
  • Interactive Kanban Board Workflow System
  • Accurate Time Tracking and Logging
  • In-depth Reporting and Analytics Tools
  • Customizable Dashboards for Project Overview
  • Robust Collaboration and Communication Features
  • Mobile Application for On-the-go Management
Price of Zoho Projects

Zoho Projects pricing caters to various needs with three distinct plans. The free option supports up to three users and two projects, offering essential task tracking and a mobile-friendly Gantt chart viewer. For a modest fee, the Premium plan charges $4 per user monthly (annual billing), extending functionality to up to 50 users with unlimited projects and enhanced task automation and tracking features that streamline project management. Meanwhile, the Enterprise plan, at $9 per user monthly (annually), provides unlimited usage and advanced customization options, ensuring robust control over complex projects.

4

4.15 / 5

Read more about Wrike

Wrike emerges in the realm of project collaboration software as a solution designed with teams in mind, promising an environment that supports streamlined coordination and efficient project management. Although the available source details remain sparse, Wrike's brief positioning hints at an underlying framework aimed at optimizing collaborative workflows for varying project scales. Its general profile suggests that it caters to teams seeking a central hub for managing project tasks and enhancing communication. For prospective customers exploring project collaboration options, Wrike presents itself as a candidate worthy of further investigation to clarify its full range of capabilities.

Key Features of Wrike
  • Task Management for effective teams
  • Robust Project Planning with Kanban
  • Collaboration Tools via shared workspaces
  • Real-Time Reporting for instant visibility
  • Mobile Access for on-the-go teams
  • Integrations with over 400 applications
  • Automation to streamline repetitive tasks
  • Custom Dashboards for key insights
Price of Wrike

Wrike offers flexible pricing plans. The Free Plan is ideal for small teams with a simple task list at zero cost. The Team Plan, priced at $10 per user monthly, delivers unlimited projects and effective Gantt charts. At $24.80 per user monthly, the Business Plan extends features with nested projects and advanced reporting. The Enterprise and Pinnacle Plans require direct inquiries, offering superior security and management capabilities designed for large organizations. Experience all premium functionalities risk-free with a 14-day trial that does not require a credit card. Contact vendor.

5
Read more about ConnectWise PSA

ConnectWise PSA is presented as a professional services automation solution engineered to streamline service delivery for organizations of varying sizes. This software offers a unified platform designed to support essential business operations, aiming to reduce administrative burdens while promoting operational efficiency. With its dynamic and adaptable design, ConnectWise PSA aspires to simplify complex workflows and optimize service management. For prospective users exploring professional services automation tools, this solution presents a noteworthy option that emphasizes ease of use and integrated process management.

Key Features of ConnectWise PSA
  • Comprehensive Sales Force Automation Suite
  • Integrated Task and Activity Management
  • Streamlined Quote and Order Management
  • Efficient Customer Contract Management Module
  • Robust Reporting and Customizable Dashboards
  • Accurate Forecasting for Revenue Planning
  • Precise Time Tracking and Billing
  • Automated Workflow Integration and Execution
Price of ConnectWise PSA

ConnectWise PSA offers three pricing structures designed for various business sizes. The Small-Business plan costs around 14% above the typical PSA solution, providing an approach aimed at smaller operations. In contrast, the Mid-Market plan is about 11% higher than average, balancing affordability with essential functionality. Meanwhile, the Enterprise plan commands a premium, approximately 36% above other solutions, catering to larger organizations with more complex requirements. Note that specific pricing details and features remain undisclosed; prospective customers should contact the vendor directly to obtain precise information tailored to their needs immediately.

Read more about Notion

Notion is introduced as a platform designed to address knowledge management needs, positioning itself for teams and organizations seeking a centralized solution. Although the source material did not include an in‐depth breakdown of its features, it implies that Notion aims to streamline the processes involved in capturing, organizing, and sharing information. The platform is portrayed in a way that suggests flexibility and adaptability, qualities that can be especially relevant to prospective customers evaluating knowledge base software. Overall, Notion appears to offer a cohesive framework intended to simplify internal workflows while supporting effective information retrieval.

Key Features of Notion
  • Advanced Knowledge Base Pages
  • Comprehensive, Robust Database Functionality System
  • Powerful, Intelligent Search and Discovery Capability
  • Versatile, Fully Customizable Knowledge Templates
  • Seamless Real-time Collaboration Tools
  • Intuitive Workspace Customization Options
  • Secure Public and Private Page Control
  • Reliable Data Backup and Export Options
Price of Notion

Notion offers pricing plans for individuals, small teams, and growing businesses. The Free Plan is ideal for personal organization, offering unlimited blocks and basic analytics at no cost. Professionals get the Plus Plan starting at $10 monthly (annual billing) or $12 monthly, adding file uploads and customizations. Businesses advance with the Business Plan at $15 monthly (annual billing) or $18 monthly, with enhanced security and analytics. The Enterprise Plan requires direct contact. Notion AI is available at rates from $8 per member, boosting content creation. All plans include essential collaboration.

Read more about Asana

Asana emerges as a dynamic project collaboration solution, designed to empower teams with intuitive task management and streamlined coordination. It offers a robust platform that balances simplicity with a suite of integrative tools, ensuring that every project benefits from clear progress tracking and efficient workflow organization. Prospective customers of project collaboration software will find Asana a compelling option, one that marries straightforward usability with the depth needed to support intricate team dynamics, all within an environment that elevates productivity across diverse work settings.

Key Features of Asana
  • Efficient task creation and assignment
  • Set due dates and prioritize
  • Customizable project views and mapping
  • Automated workflows and task dependencies
  • Streamlined dashboards and report generation
  • Robust integrations with essential apps
  • Mobile, desktop apps support collaboration
  • Effective resource scheduling and workload
Price of Asana

Asana’s pricing offers flexible options for every team size and project complexity. The free Personal plan caters to users and small teams with essential task management. The Starter plan introduces additional features and a monthly per-user fee, while the Advanced plan scales up with enhanced automation and resource oversight. For larger organizations, the Enterprise plans require direct contact for tailored quotes and advanced capabilities, including team-wide and portfolio management tools. With clear tiered structures based on monthly or annual billing cycles, prospective customers can choose a solution matching their needs.

8

Jira

4.6 / 5

Read more about Jira

Jira, developed by Atlassian, is a versatile project management tool crafted specifically for Agile software development teams. Its highly customizable workflows empower organizations to design project processes that mirror their unique methodologies—be it Scrum, Kanban, or tailored hybrids—while its robust issue tracking system ensures that every task or bug is efficiently prioritized and addressed. The platform’s seamless integration with a range of third-party applications, alongside Atlassian products, consolidates workflows, minimizes the hassle of constant tool switching, and bolsters team collaboration. Additionally, advanced reporting features and scalability make Jira a flexible solution, adaptable for both small teams and expansive enterprises navigating evolving project complexities.

Key Features of Jira
  • Agile Project Management for Teams
  • Prioritized Backlog Management and Organization
  • Sprint Planning and Tracking Insights
  • Customizable Workflow Automation and Design
  • Comprehensive Reporting and Interactive Dashboards
  • Seamless Integration with Popular Tools
  • Mobile Accessibility for On-The-Go Users
  • Intelligent Automation Rules and Scripting
Price of Jira

Jira offers a structured pricing model ensuring flexibility for various team sizes. The Free Plan supports up to 10 users with limited storage and automation, ideal for small teams. The Standard Plan scales with users and offers enhanced storage, permissions, and more automation. The Premium Plan provides advanced features including a sandbox, accelerated support response, and increased automation capacity. For significantly larger organizations, the Enterprise Plan delivers custom solutions, unlimited automation, advanced analytics, and dedicated support. All plans (except Data Center) come with a free trial option. Visit Atlassian now.

9

Trello

4.5 / 5

Read more about Trello

Trello emerges as a project management solution designed to streamline how teams and individuals coordinate their tasks, blending simplicity with an intuitive visual layout. It provides a framework that encourages a flexible approach to organizing projects, allowing users to maintain clear oversight of their work. In offering this straightforward yet adaptable method, Trello positions itself as a viable option for those exploring project management software solutions, ensuring that prospective customers can focus on enhancing productivity and clarity in their workflows.

Key Features of Trello
  • Visual boards for project planning
  • Interactive cards tracking individual tasks
  • Organized lists categorizing workflow stages
  • Detailed checklists breaking complex tasks
  • Clear due dates for accountability
  • Color-coded labels easing task recognition
  • Robust team collaboration enriching productivity
  • Seamless Butler automation streamlines processes
Price of Trello

Trello offers pricing plans that scale from simple task management to enterprise-level project control. The Free plan is perfect for small teams, offering unlimited cards and basic features. The Standard plan, billed annually at $5 per user monthly, adds advanced checklists and custom fields. For teams up to 100, the Premium plan, at $10 per user monthly when billed annually, provides enhanced views and project tracking. Enterprise pricing begins around $17.50, offering advanced permissions, security, and multi-board collaboration. This pricing structure suits various project needs effectively.

Read more about Smartsheet

Smartsheet emerges as a contender in project management software by offering a platform designed to streamline team collaboration and project oversight. Its interface and adaptable features hint at a solution that can cater to both small projects and more expansive, complex initiatives. For prospective users exploring efficient tools for organizing workflows and coordinating tasks, Smartsheet presents itself as an option worthy of consideration as part of a broader project management strategy.

Key Features of Smartsheet
  • Advanced Task Creation and Assignment
  • Dynamic Project Planning and Visualization
  • Robust Team Resource Scheduling Management
  • Real-Time Project Monitoring with Dashboards
  • Intuitive No-Code Workflow Automation Engine
  • Comprehensive Data Reporting and Analysis
  • Customizable, Branded Interactive Project Dashboards
  • Seamless Integration with Popular Tools
Price of Smartsheet

Smartsheet offers three distinct pricing options tailored to various needs. The Pro Plan starts at $9 per user monthly, ideal for individuals and small teams needing essential project management and collaboration tools. The Business Plan, priced at $19 for every three users per month, enhances team alignment with improved features and storage. The Enterprise Plan targets larger organizations requiring advanced functionalities and secure controls and is available by contacting Smartsheet directly. Each comprehensive package demonstrates a simplified pricing structure meticulously designed to meet varied project management needs across diverse organizations.

Overview

Choosing the right software solution for managing a connected workforce in manufacturing can be challenging. Many companies face difficulties finding tools that seamlessly integrate with their existing systems while enhancing operational efficiency and worker engagement.

ServiceNow Manufacturing Connected Workforce is a popular option, but it may not fit every organization’s unique needs or budget. Prospective customers often struggle with issues like limited customization, complex implementation, or insufficient support for specific manufacturing workflows.

This article will guide you through alternative solutions designed to address these common challenges. By exploring different options, you’ll gain insights on how to select software that aligns with your operational goals, improves workforce productivity, and supports real-time communication on the shop floor.

Reading this article will empower you to make an informed decision, avoid costly mistakes, and ultimately find a connected workforce platform that drives better outcomes for your manufacturing environment.

What is ServiceNow Manufacturing Connected Workforce?

ServiceNow Manufacturing Connected Workforce is engineered to unify people, processes, and technology throughout manufacturing operations, creating a seamless digital ecosystem that enhances oversight, boosts efficiency, and fosters collaboration. It digitizes standard operating procedures and institutional knowledge, delivering real-time access to essential information and interactive guides via mobile devices or factory kiosks.

One key capability is its automation of previously manual workflows, including digital mapping of manufacturing processes and facilities using industry standards such as ISA-95. This ensures interoperability and compliance while establishing a centralized knowledge hub where prescriptive guidance and best practices are instantly accessible. Such resources help workers quickly adjust to evolving conditions and minimize errors.

The platform also enables instant communication among shop floor employees, engineers, and suppliers, accelerating issue resolution related to incidents, deviations, and quality control. Built-in predictive intelligence analyzes operational data to detect trends and identify continuous improvement opportunities. These insights feed directly into updated checklists and SOPs, reinforcing consistent operational performance and resilience.

By digitalizing feedback loops and escalation workflows, manufacturers can respond to challenges faster and prevent recurrence, ultimately improving overall equipment effectiveness and scaling production more reliably. The software specifically targets deskless workers by offering tools like the Employee Center Pro Kiosk, allowing factory personnel to manage HR tasks such as time-off requests and payroll inquiries without leaving the production floor. This integration promotes employee engagement and ensures critical communications reach all levels of the workforce.

For those interested in exploring broader customer service software options relevant to manufacturing or other industries, reviewing the top social customer service software can provide valuable insight into solutions that enhance support and operational efficiency.

What to look for in ServiceNow Manufacturing Connected Workforce alternatives?

When evaluating alternatives to ServiceNow Manufacturing Connected Workforce, companies must focus on solutions that excel in digitizing manufacturing workflows, empowering frontline workers, and consolidating operational knowledge. The ideal platform should provide a centralized digital hub where manufacturing teams can access and follow standardized operating procedures, collaborate instantly, and leverage automation combined with predictive insights.

Prioritize software offering comprehensive digital process management capabilities. It should enable the creation, standardization, and monitoring of SOPs and checklists aligned with industry benchmarks such as ISA-95, ensuring operational consistency and regulatory compliance.

Mobile and kiosk accessibility on the shop floor is essential. Effective alternatives will facilitate access via mobile devices or kiosks, ideally supporting entry methods like QR codes or SMS to include workers without dedicated company hardware, thus enhancing workforce inclusivity and communication.

Capturing and disseminating institutional knowledge is critical. Platforms must support knowledge retention, workforce upskilling, and best practice sharing to foster continuous improvement and reduce the risks associated with employee turnover.

Automation equipped with AI-driven predictive analytics is a game changer. Look for solutions that minimize manual tasks, optimize support workflows, and uncover actionable operational insights through trend analysis, directly boosting manufacturing productivity.

Strong collaboration tools should be a given, enabling real-time communication across production teams, engineers, and external stakeholders. Rapid feedback mechanisms help resolve issues swiftly and refine processes dynamically.

Flexibility in customization and integration is vital. Platforms should offer low-code or no-code development options tailored to unique manufacturing needs and seamlessly connect with existing systems and data environments.

Finally, employee experience matters greatly. The ideal software supports both deskless and desk-bound workers by providing self-service capabilities, easy access to HR resources, and personalized communication channels to foster engagement and retention.

For organizations exploring digital workplace solutions beyond manufacturing, it can be helpful to review a list of social media management tools, which highlights how specialized platforms can enhance team communication and collaboration in different contexts.

Frequently Asked Questions about ServiceNow Manufacturing Connected Workforce

What are the most popular alternatives to ServiceNow Manufacturing Connected Workforce?

The leading alternatives include NetSuite, Redzone, monday Work Management, Progress Podio, and Skedulo, with NetSuite frequently recognized as the top choice overall.

Which software categories provide alternatives to ServiceNow Manufacturing Connected Workforce?

Alternatives span several categories such as Task Management Software, Project Management Software, and ERP Systems, offering diverse options beyond strictly manufacturing-focused solutions.

Are there industry-specific alternatives tailored for manufacturing operations?

Yes, certain solutions like Redzone cater specifically to manufacturing sectors, particularly food, beverage, and consumer packaged goods, emphasizing improvements in productivity, compliance, and maintenance.

How do the costs of alternatives compare to ServiceNow Manufacturing Connected Workforce?

Many alternatives boast a lower total cost of ownership and more affordable licensing structures, appealing to organizations aiming to reduce expenses without sacrificing functionality.

Do alternatives offer faster deployment than ServiceNow?

Some options are known for quicker setup and configuration, making them attractive for teams that prioritize rapid implementation and minimal complexity.

Are there alternatives better suited for smaller organizations?

Platforms like ManageEngine ServiceDesk Plus focus on smaller IT teams, providing simpler management and easier deployment compared to enterprise-grade solutions.

What level of integration do alternatives provide with other business tools?

Many alternatives, including monday Work Management and Jira Service Management, offer robust integration capabilities with tools across IT, HR, and operational functions.

Do alternatives support cloud deployment and remote access?

Leading competitors such as NetSuite and Freshservice are cloud-native, supporting remote access and enabling distributed work environments.

Are there alternatives that emphasize automation and workflow management?

Certain platforms like Desk365, Jira Service Management, and Freshservice prioritize automation to streamline workflows and improve team efficiency.

Can alternatives address both IT and non-IT use cases?

Several alternatives, notably NetSuite, monday Work Management, and Zoho Desk, offer modules that support both IT and broader business functions, delivering flexibility for diverse organizational needs.

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