FMS:Visitor is a visitor management system designed to enhance security and streamline the check-in process for offices, schools, and other facilities. It provides tools for visitor registration, badge printing, and pre-registration, ensuring a smooth and professional experience for guests. The platform also offers real-time tracking, notifications, and reporting to improve oversight and compliance. With its customizable interface and seamless integration options, FMS:Visitor helps organizations create a secure and efficient front desk system.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40% This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15% Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15% This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15% This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15% Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
Vizito is a cloud-based visitor management system (VMS) that allows businesses to manage the process of welcoming visitors efficiently. You can easily create an account using your Google or Microsoft credentials or with your email and a password. After registering, you’ll receive an activation email to confirm your account.
It streamlines and automates the entire process of greeting, monitoring, and overseeing guests safely and expertly. Designed to accommodate businesses of all sizes, from startups to large corporations, it offers a modern, secure, and configurable check-in process through tablets or kiosks instead of antiquated paper-based logbooks.
Vizito is renowned for its great configurability, user-friendly interface, and commitment to data protection and compliance. It is employed in various sectors, such as government, business offices, healthcare, education, and logistics.
Research.com software experts examined what Vizito offers compared to other visitor management solutions as the team looked for one of the best visitor management platforms. This comprehensive Vizito review was conducted to help anyone looking for effective visitor management software for their company understand the benefits and drawbacks of Vizito and decide if it's what they need.
What's New in Vizito?
Vizito has included fresh improvements aimed at easing the user experience since the publication of this article.
One of the newest features is the advanced customization options. Now, hosts and organizations can set up custom messages to be shown to visitors at sign-out, improving the departure experience, and administrators can customize messages using placeholders, enabling individualized engagement with guests.
Another new feature is the enhanced visitor screening. An additional degree of security is added by this new feature, which allows staff to accept or reject visitors after they have signed in. Additionally, visitors can get emails outlining their screening results, guaranteeing openness and readiness.
These recent updates further emphasize Vizito's dedication to helping organizations provide effective visitor management solutions while adapting to evolving workforce dynamics. The platform continues to develop as a user-friendly and versatile VMS by incorporating user feedback into its development process.
FMS:Visitor is a visitor management system designed to enhance security and streamline the check-in process for offices, schools, and other facilities. It provides tools for visitor registration, badge printing, and pre-registration, ensuring a smooth and professional experience for guests. The platform also offers real-time tracking, notifications, and reporting to improve oversight and compliance. With its customizable interface and seamless integration options, FMS:Visitor helps organizations create a secure and efficient front desk system.
Expert Score
In evaluating SaaS software, a comprehensive and structured methodology ensures a fair and accurate comparison across key metrics. This approach focuses on the most critical aspects that affect user experience, functionality, and business value. The following metrics—general features, cost, customer service, integrations, and mobile support—are evaluated to provide a holistic view of each software solution’s strengths and weaknesses. These metrics are selected based on their direct impact on software usability, scalability, and long-term effectiveness for businesses.
1. General Features - scoring weight 40% This metric evaluates the core functionalities and tools the software offers. It involves assessing the comprehensiveness of the features, their relevance to the target users, and the ease of use. This is important because robust and well-designed features determine the software's overall utility and efficiency in solving user problems.
2. Cost - scoring weight 15% Cost analysis focuses on pricing models, value for money, and scalability. It's crucial to evaluate whether the software’s features justify its price, considering different plans for small and large organizations. This is vital for businesses to ensure they invest in cost-effective solutions that fit their budget.
3. Customer Service - scoring weight 15% This evaluates the responsiveness, quality, and availability of customer support, including channels like chat, email, or phone. Good customer service is essential for troubleshooting and ensuring smooth software usage, which reduces downtime and frustration for users.
4. Integrations - scoring weight 15% This examines how well the software integrates with third-party tools (e.g., CRM, payment systems, collaboration apps). Seamless integrations are key for creating a unified workflow and enhancing productivity by connecting multiple systems, which is crucial for operational efficiency.
5. Mobile Support - scoring weight 15% Mobile support assesses the software’s functionality and performance on mobile devices, including apps and mobile web versions. With increasing remote work and on-the-go usage, strong mobile support is critical to ensure users can access and utilize the software effectively, regardless of location.
How Much Does Vizito Cost?
Vizito: Top Visitor Management Software
4 / 5
When writing this Vizito review, users can select three pricing plans based on their needs and the features that suit them best. The three plans offer various subpackages. Users can request a demo to see how the platform works.
When writing this Vizito review, users can select three pricing plans based on their needs and the features that suit them best. The three plans are available in multiple currencies and offer various subpackages. All plans are billed per location and include SMS notifications. The pricing is based on a subscription model that provides predictable, recurring revenue and scales with client needs.
Find below an overview of the inclusions and price plan. Demo and free trial are available. Users can stop at any time.
Standard Plan - $29.95 | €29.95 | £26.95/month/location
Up to 100 visitors/month
All basic features included
Email support
SMS notifications included
Unlimited configured hosts
Unlimited users or administrators
Unlimited kiosks or QR codes
100 SMS messages included in price
iPad, Android, and PC kiosk support
Contactless sign in
Multiple entrances supported
Create custom sign in flows for visit types
Pre-registration of visitors
Pro Plan - $59.95 | €59.95 | £51.95/month/location
Everything in Standard Plan +
Up to 300 visitors/month
Phone support
Customer success onboarding
300 SMS messages included in price
Enterprise Plan - $99.95 | €99.95 | £86.95/month/location
Everything in Pro Plan +
Unlimited visits
Azure and AD integration
Google Workspace integration
Active Directory integration
500 SMS messages included in price
Customer legal terms are negotiable
What Sets Vizito Apart
Nowadays, most customers are looking for what Vizito offers as a visitor management tool. By reading this review, users may learn the benefits and drawbacks of utilizing this platform and why its features make it a reliable choice.
Vizito Pros
Vizito Pros
Customizable Workflows: Vizito lets userscustomize check-in for visitors, contractors, and deliveries with completely adjustable visitor procedures. Add custom fields, upload documents, show videos or NDAs, and brand the interface. This versatility lets the system match their operational and compliance needs perfectly.
GDPR-Compliant Data Handling: Complete GDPR compliance is maintained for visitor data, including customizable retention, anonymization, and access controls. Decide how long data is stored and who can see or export it. It reduces data risk and meets regulatory requirements without manual control.
Touchless Check-in: Visitors can pre-register and check in using their phones by scanning QR codes instead of touching shared screens. It's fast, clean, and lowers front desk traffic. It suits workplaces that value health, efficiency, and appearance.
Vizito Cons
Limited Native Integrations Compared to Competitors: Vizito supports Slack, Teams, and calendar platforms; however, it lacks Envoy and Proxyclick's built-in connectors. Advanced integrations involve API or Zapier third-party automation, which can be difficult for non-technical users.
Mobile App Limitations: Vizito's admin operations are mostly desktop-based, and mobile use is limited to emergency evacuation and approvals. A dedicated mobile app for administrative duties and reporting is lacking.
No Built-In Meeting Room Management: Vizito only manages visitors, unlike competitors that book rooms or arrange seating. No integrated conference room scheduling, wayfinding, or host coordination module exists beyond visitor alerts.
Vizito Core Features
Vizito: Top Visitor Management Software
4 / 5
The company recommends that clients outline their ideal visitor management platform features before starting their software search. A summary of the most essential factors helps users choose features within their budget.
Digital Sign-in and Sign-Out
Vizito replaces traditional paper logbooks with a modern, tablet-based interface. Visitors can check in using an iPad or Android tablet by typing their details, scanning a government-issued ID, or using a QR code. Every interaction is logged with a timestamp for compliance and traceability. The sign-out process can also be automated, ensuring a seamless departure experience.
Pre-registration of Visitors
Staff members can pre-register guests via a simple form or by syncing with Google Calendar or Outlook. Pre-registered visitors receive confirmation through email or SMS, which includes QR codes and custom instructions for a fast and secure check-in. Advanced pre-screening options can be used to enhance safety and reduce wait times.
Real-time Host Notifications
Once a visitor completes check-in, the host receives an instant alert via email, SMS, Slack, or Microsoft Teams. Notifications include key visitor details and the exact time of arrival, eliminating the need for reception follow-ups. Optional approval workflows allow hosts to review and authorize guest entry in advance.
Visitor Badge Printing
Badges are printed automatically at the kiosk upon check-in or pre-registration. These can include visitor name, host name, company, and a photo. Templates can be customized with barcodes, expiration times, logos, and more. Vizito supports printing through Brother and Zebra printers, providing reliable and professional badge production.
Emergency Evacuation Tools
During emergencies, administrators can access a live list of all checked-in visitors. Using a mobile device, staff can mark guests as “evacuated” and broadcast emergency SMS alerts to them if needed. This functionality helps ensure compliance with safety regulations and improves emergency response efficiency.
Different Host Datasource Options
Vizito allows flexible options for selecting a visitor's host. Visitors can manually enter a host's name, choose from a predefined, managed list, or use an integration with the organization’s LDAP directory. This ensures both ease of use and centralized host data management.
App Languages
The Vizito app supports multiple language options, allowing organizations to offer a localized experience for international guests. Each visitor can select their preferred language on the check-in interface, enhancing accessibility and user comfort across global locations.
Emergency Message Broadcasting
Administrators can compose and send custom emergency messages to all visitors currently signed in. This real-time communication tool is crucial during critical events, helping to ensure visitor awareness and safety through clear and prompt instructions.
Visitor Satisfaction Surveys
Upon signing out, visitors can be prompted to complete a satisfaction survey directly at the kiosk. Organizations can gather feedback on the check-in experience, facilities, or overall visit, helping to identify opportunities for improvement and enhance the visitor journey.
Agreement Presentation
Vizito supports the presentation of digital agreements that visitors must review and accept during check-in. These agreements can be formatted as editable HTML documents, mandatory informational videos, or externally hosted PDFs. Each format supports embedded images, multilingual translations, and custom styling to meet organizational branding and legal requirements.
Seamless Platform Integration
Vizito integrates effortlessly with a range of tools and systems to optimize workflows. This includes calendar and communication platforms, badge printers, email systems, access control APIs, automation tools like Zapier, and website or webhook integrations. These connections streamline operations and expand the platform’s functionality.
Vizito provides a smooth platform integration to improve the user experience. The platform integrates with communication platforms, calendar and email systems, badge printer integrations, access control systems via (API), automation and workflow tools, and website and webhook integration.
However, if an issue arises during integration, contact their Help Center.
This assessment summarizes the numerous tools used in the Vizito program. Users can explore the platform and visit the website for more information about the software's features.
Benefits of using Vizito
There are numerous advantages to using Vizito’s various visitor management functions.
Streamlined Front Desk Operations
It replaces antiquated paper logs with a polished digital interface on iPad or Android tablets, offers pre-registration, QR code scanning, and rapid badge printing for quick, efficient throughput. It also automates visitor check-in and check-out, minimizing receptionist effort and lengthy lines.
Enhanced Security and Access Control
It allows for customized sign-in routines for various visitor types, scans IDs, and takes visitor photographs. Features approval-based entrance and watchlist filtering, which assist personnel in proactively screening and controlling visitor access. Also, it keeps a thorough audit trail by recording each visitor's interaction with time stamps, host information, and geographical data.
Insights and Reporting
It provides analytics dashboards to show trends, host activity, peak hours, and visitor movement. CSV and PDF reports can be exported for internal use or compliance records. Aids HR and facilities departments in using available space and resources best.
Scalability Across Locations
It allows for both local customization and centralized control over multiple sites. Workflows, language options, and branding can vary from site to site. Administrators may oversee the entire organization from a single dashboard.
Brand Customization and First Impressions
The customizable interface features visitor badges, themed backdrops, and screens. Users can incorporate safety advice or business values into their welcome films or messaging. It also improves the welcome area's visual identity.
What business types use Vizito?
These businesses use Vizito: corporate offices, educational institutions, healthcare and medical facilities, manufacturing and warehousing, event venues and conference centers, government and public sectors, retail and shopping centers, real estate and property management, hospitality and hotels, technology and research companies.
Best 5 Alternatives to Vizito
In addition to the research, the team used data from other reliable sources and datasets to evaluate Vizito objectively. The Research.com team is conscious that every company and sales force has different needs and that Vizito's solution might only work for some. After careful consideration, the team has identified the most effective alternatives to Vizito.
1. Envoy
Envoy is a well-liked visitor management system made for contemporary offices. Businesses can use it to handle meeting room reservations, staff sign-ins, and guest check-ins. Envoy prioritizes providing guests with a smooth and branded experience, which includes pre-registration, digital badge printing, and real-time alerts. Slack, Microsoft Teams, and Google Workspace are just a few tools that connect effectively.
2. Proxyclick
Proxyclick is a system for managing visitors at the enterprise level, emphasizing guest experience, security, and compliance. Businesses can use it to expedite guest check-ins, take IDs, print badges, and notify hosts in real time. Proxyclick also facilitates several integrations to improve site security, such as with access control systems.
3. iLobby
For business, industry, and governmental entities, iLobby offers a complete visitor management application. It facilitates compliance monitoring, document signing (such as NDAs), and safe guest check-ins. By automating numerous manual processes, such as badge printing and access control integration, the system is designed to enhance visitor experience and security.
4. WhosOnLocation
WhosOnLocation is a flexible visitor management solution that suits various industries, from startups to major corporations. It provides an easy-to-use dashboard for monitoring visitor activity, giving visitor badges, and producing data. A flexible tool for all-encompassing facility management, this system also facilitates asset, contractor, and employee management.
5. Teem
Teem is a cloud-based solution for scheduling meeting spaces and managing visitors. In addition to offering resource and space optimization solutions, it enables enterprises to handle guest check-ins. Teem's office productivity features are connected with its visitor management component, providing smooth guest check-in and notifications.
Best 1 alternatives to Vizito
1
FMS:Visitor
4.5 / 5
FMS:Visitor streamlines the visitor management process by offering automated check-in options such as user-friendly kiosks and touchless methods including facial recognition and QR code scanning, which significantly reduce wait times and enhance the experience for both guests and hosts. The system supports pre-booking through calendar invites, sending detailed confirmations that simplify arrivals and prevent confusion. Emphasizing security, it provides real-time visitor tracking, ID verification, access control, and badge issuance, ensuring only authorized individuals gain entry while maintaining thorough records for compliance. Furthermore, features like instant notifications to hosts, rapid check-in for frequent visitors, and integration with parking and parcel services contribute to a seamless and professional visitor journey.
In evaluating SaaS software, a comprehensive and structured methodology
ensures a fair and accurate comparison across key metrics.
This approach focuses on the most critical aspects that affect user
experience, functionality, and business value.
The following metrics—general features, cost, customer service, integrations,
and mobile support—are evaluated to provide a holistic
view of each software solution’s strengths and weaknesses. These metrics
are selected based on their direct impact on software
usability, scalability, and long-term effectiveness for businesses.
General Features (40%)
This metric evaluates the core functionalities and tools the software offers.
It involves assessing the comprehensiveness of
the features, their relevance to the target users, and the ease of use.
This is important because robust and well-designed
features determine the software’s overall utility
and efficiency in solving user problems.
Cost (15%)
Cost analysis focuses on pricing models, value for money, and scalability.
It’s crucial to evaluate whether the software’s
features justify its price, considering different plans for small and
large organizations. This is vital for businesses to
ensure they invest in cost-effective solutions that fit their budget.
Customer Service (15%)
This evaluates the responsiveness, quality, and availability of customer
support, including channels like chat, email,
or phone. Good customer service is essential for troubleshooting and
ensuring smooth software usage, which reduces downtime
and frustration for users.
Integrations (15%)
This examines how well the software integrates with third-party tools
(e.g., CRM, payment systems, collaboration apps).
Seamless integrations are key for creating a unified workflow and
enhancing productivity by connecting multiple systems,
which is crucial for operational efficiency.
Mobile Support (15%)
Mobile support assesses the software’s functionality and performance on
mobile devices, including apps and mobile web versions.
With increasing remote work and on-the-go usage, strong mobile
support is critical to ensure users can access and utilize
the software effectively, regardless of location.