Best SAS Customer Intelligence 360 Alternatives & Competitors for 2025

Imed Bouchrika, Phd

by Imed Bouchrika, Phd

Co-Founder and Chief Data Scientist

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1

4.95 / 5

Read more about MaintainX

MaintainX emerges as a platform aimed at simplifying the complexities inherent in managing maintenance operations. Although the source provided only limited details, it suggests that the solution is fashioned to help streamline task management and support daily maintenance workflows—key considerations for those exploring CMMS software options. The design is oriented toward improving operational efficiency, ensuring that teams have a user-friendly yet robust tool at their disposal. For prospective customers, MaintainX represents a promising option when weighing the merits of various maintenance management systems.

Key Features of MaintainX
  • Comprehensive Work Order Management System
  • Automated Regular Preventive Maintenance Scheduling
  • Advanced IoT-Powered Predictive Maintenance Analytics
  • Robust Integrated Asset Management Platform
  • Customizable Reporting and Dashboard Insights
  • Mobile Application for Field Technicians
  • Efficient Materials and Inventory Management
  • Seamless IoT Integration for Automation
Price of MaintainX

MaintainX offers tailored pricing plans for diverse organizations. The Basic plan is free, ideal for small teams digitizing work orders. Essential costs $16 per user monthly when billed annually, or $21 if monthly, and delivers streamlined maintenance with imaging and longer analytics access. The Premium plan, at $49 per user monthly (annual) or $59 monthly, provides advanced analytics, inventory, and purchase order management with a dedicated account manager. For larger enterprises, a custom-priced offering includes enhanced security and multi-site management. Free trials of Essential and Premium let you explore these features.

2

Katana

4.5 / 5

Read more about Katana

Katana manufacturing software delivers significant advantages for production-centric companies by offering real-time insights into manufacturing operations, inventory levels, and sales data, which enables more accurate and timely decision-making. Its centralized platform enhances coordination by allowing users to assign tasks and monitor progress throughout the production cycle, minimizing confusion and streamlining workflow. Additionally, Katana’s capacity to integrate seamlessly with other tools supports tailored enterprise solutions while accommodating various workforce compensation models, boosting financial clarity. These combined features help businesses manage complex inventories and dispersed teams more effectively, ensuring readiness for peak demand periods with improved efficiency and control.

Key Features of Katana
  • Real-time inventory tracking
  • Centralized inventory database
  • Inventory forecasting
  • Production management
  • Sales order management
  • Material requirements planning (MRP)
  • Full traceability
  • API access and integrations
Price of Katana

Katana offers four main pricing plans tailored to different business needs. The Starter Plan costs $179 per month and supports one inventory location with up to 1,200 sales orders annually. The Standard Plan, priced at $359 per month (annual billing) or $399 monthly (quarterly billing), expands to three inventory locations and 6,000 sales orders, adding features like advanced insights and barcode scanning. The Professional Plan ranges from $799 to $899 monthly, allowing ten inventory locations and 18,000 sales orders, including API access and forecasting tools. The top-tier Professional Plus Plan costs between $1,799 and $1,999 per month, offering unlimited locations and priority support.

3

4.15 / 5

Read more about Wrike

Wrike emerges in the realm of project collaboration software as a solution designed with teams in mind, promising an environment that supports streamlined coordination and efficient project management. Although the available source details remain sparse, Wrike's brief positioning hints at an underlying framework aimed at optimizing collaborative workflows for varying project scales. Its general profile suggests that it caters to teams seeking a central hub for managing project tasks and enhancing communication. For prospective customers exploring project collaboration options, Wrike presents itself as a candidate worthy of further investigation to clarify its full range of capabilities.

Key Features of Wrike
  • Task Management for effective teams
  • Robust Project Planning with Kanban
  • Collaboration Tools via shared workspaces
  • Real-Time Reporting for instant visibility
  • Mobile Access for on-the-go teams
  • Integrations with over 400 applications
  • Automation to streamline repetitive tasks
  • Custom Dashboards for key insights
Price of Wrike

Wrike offers flexible pricing plans. The Free Plan is ideal for small teams with a simple task list at zero cost. The Team Plan, priced at $10 per user monthly, delivers unlimited projects and effective Gantt charts. At $24.80 per user monthly, the Business Plan extends features with nested projects and advanced reporting. The Enterprise and Pinnacle Plans require direct inquiries, offering superior security and management capabilities designed for large organizations. Experience all premium functionalities risk-free with a 14-day trial that does not require a credit card. Contact vendor.

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AssetWorks EAM

4.6 / 5

Read more about AssetWorks EAM

AssetWorks Enterprise Asset Management (EAM) software emerges as an innovative solution aimed at optimizing the upkeep of physical assets for organizations. By harnessing real-time data and sophisticated predictive analytics, the platform enables users to anticipate maintenance needs and preemptively address potential issues, thereby reducing unexpected equipment failures and mitigating associated costs. A centralized database meticulously tracks asset specifications, historical maintenance records, and performance metrics, while simultaneously streamlining work order management to ensure rapid and efficient task allocation. In addition, the tool's comprehensive reporting capabilities bolster regulatory compliance by maintaining detailed records, making it a compelling option for organizations in search of a robust asset management solution.

Key Features of AssetWorks EAM
  • Comprehensive Asset Lifecycle Management
  • Mobile Application Field Service Tools
  • Streamlined Service Request Management
  • Dynamic Work Order Tracking System
  • Advanced Reporting and Analytics Suite
  • Fully Customizable and Configurable Operational Workflows
  • Seamless Integration with Enterprise Systems
  • Robust, Scalable Architecture for Businesses
Price of AssetWorks EAM

AssetWorks EAM offers pricing plans tailored to government agency size and needs. For state governments, costs increase with population ranges from $250,000 for cities under one million residents to $1,000,000 for populations over 20 million. County and city plans follow similar tiered structures starting at $35,000, scaling based on community size. Additionally, add-on modules range from a modest 5% to 40% of the base cost. Overall, the pricing offers comprehensive options that align with varied governmental scales and requirements to meet different operational demands. Each plan ensures flexible, precise budgeting.

Read more about UpKeep

UpKeep offers a straightforward solution tailored to organizations seeking to optimize their maintenance processes through CMMS software. Its design emphasizes ease of use while aiming to streamline maintenance tasks and asset management. For businesses evaluating modern maintenance management systems, UpKeep presents itself as an option worth considering to meet evolving operational demands. Overall, it strives to blend functionality with simplicity to help companies keep their maintenance operations running smoothly.

Key Features of UpKeep
  • UpKeep Work Order Management System
  • Automated Preventive Maintenance Scheduling Tool
  • Data-Driven Predictive Maintenance Insights Module
  • Mobile CMMS Application for Technicians
  • Customizable Reporting Dashboards Interface Suite
  • Intelligent Workflow Automation Engine Tool
  • Advanced Planning and Scheduling Tools
  • Integrated Materials Management Tracking System
Price of UpKeep

UpKeep offers multiple pricing plans that cater to maintenance and operations teams efficiently. The Lite plan at $20.00/user monthly provides essential asset tracking and preventive maintenance management. The Starter plan at $45.00/user monthly expands visibility with inventory management, custom checklists, and manpower tracking. For more advanced analytics and data-driven insights, the Professional plan is available at $75.00/user monthly. Larger organizations can opt for the Business Plus plan, with pricing upon contact. A free trial across all plans lets businesses explore robust features without upfront costs. Experience flexible, scalable solutions.

6

ManageEngine AssetExplorer

4.45 / 5

Read more about ManageEngine AssetExplorer

ManageEngine AssetExplorer offers a robust solution for organizations in search of efficient IT asset management by automating the discovery of both hardware and software assets across their networks. Its comprehensive lifecycle management capabilities enable IT teams to oversee every stage—from procurement to disposal—ensuring strict compliance while optimizing asset utilization. The platform further anticipates maintenance requirements through automated alerts for tasks like license renewals, thereby mitigating potential downtime and enforcing security protocols through seamless integration with tools such as patch management systems. Coupled with intuitive reporting features and a user-friendly interface reminiscent of familiar Windows layouts, AssetExplorer stands out as an effective tool for those assessing the best software solution to control and enhance their IT asset infrastructures.

Key Features of ManageEngine AssetExplorer
  • Comprehensive IT Asset Lifecycle Management
  • Automated Discovery Of IT Assets
  • Centralized Unified Real-Time Asset Inventory
  • Intelligent Customizable Reporting And Analytics
  • Automated Alerts And Notifications System
  • Mobile IT Asset Management App
  • Real-Time Monitoring And Incident Resolution
  • Seamless Integration With Third-Party Tools
Price of ManageEngine AssetExplorer

ManageEngine AssetExplorer features flexible pricing plans designed around the number of IT assets managed. For cloud deployments, monthly and yearly options scale from 250 to 10,000 assets, offering balanced pricing to match organizational needs. Meanwhile, the on-premises version presents simplified annual packages while also accommodating asset extensions. A notable option includes remote control sessions at an additional cost. Prospective customers benefit from clear tiered pricing, ensuring transparency and adaptability for varying IT asset volumes during and after the 30‑day free trial period. The structured packages promote smart budgeting decisions.

Read more about Visual Lease

Visual Lease is presented as a comprehensive solution designed for lease accounting needs, offering a framework that streamlines the management of complex leasing data. Its adaptability and user-oriented design promise to support organizations in navigating the intricate landscape of lease compliance and reporting. By integrating robust analytical capabilities with practical workflow features, Visual Lease aims to empower users with the tools necessary for efficient lease management and strategic decision-making.

Key Features of Visual Lease
  • Robust Lease Accounting Compliance Features
  • Secure Centralized Document Management System
  • Automated Critical Date Alarm Alerts
  • Customizable Reporting Capabilities and Analytics
  • Interactive Real-Time Lease Dashboards Overview
  • Comprehensive End-to-End Financial Management Tools
  • Efficient Lease Portfolio Administration Platform
  • Seamless ERP System Integration Solutions
Price of Visual Lease

Visual Lease adopts a customized pricing model designed for each organization’s unique lease management requirements. No off-the-shelf packages exist, ensuring that pricing reflects specific challenges and operational scale. Overall costs are assessed based on operational demands. Prospective customers may arrange a consultation with a Visual Lease expert, who will deliver a tailored demonstration of platform features aligned with their needs. Following a comprehensive walkthrough, a pricing quote is provided based on organizational goals and lease-management scope. Detailed trial option information is not publicly available; contacting Visual Lease directly is advised.

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Fiix CMMS

4.4 / 5

Read more about Fiix CMMS

Fiix CMMS overview

Fiix CMMS is presented as a comprehensive software solution tailored to streamline and manage maintenance operations, designed with prospective users in mind who seek an effective tool for maintaining uptime. The platform appears engineered to centralize various maintenance tasks, providing a unified experience that balances ease of use with operational efficiency. Its design, while not exhaustively detailed here, seems to prioritize flexibility and reliability, aiming to serve organizations that need a robust system to schedule, track, and optimize maintenance workflows. In essence, Fiix CMMS offers a modern approach to maintenance management that could be appealing to customers looking to improve asset reliability without overwhelming complexity.

Key Features of Fiix CMMS
  • Comprehensive Digital Work Order Management
  • Efficient Customisable Preventative Maintenance Scheduling
  • Instant Responsive Mobile Field Accessibility
  • Custom Reporting & Dynamic Dashboards
  • Seamless Cross-Platform Enterprise Integration Capabilities
  • Efficient Inventory and Materials Management
  • Tailored Customizable Workflow Process Management
  • Instant Real-Time Alert Notification System
Price of Fiix CMMS

Fiix CMMS provides flexible pricing tailored to diverse business needs. Its Free Plan offers essential features at no cost, including work order management and preventive maintenance with no trials or credit card requirement. The Basic Plan, at $45 per user monthly, enables unlimited tasks, comprehensive reporting, and reliable support for smaller teams. The Professional Plan, priced at $75 per user each month, serves larger groups with multi-site management, AI-driven insights, and custom analytics. For extensive needs, the Enterprise Plan offers customizable solutions with pricing available upon request for more information.

Read more about AssetTiger

AssetTiger is positioned as an asset tracking solution designed to offer organizations a structured approach to overseeing their tangible resources. It presents a platform that simplifies the process of registering and managing assets, helping businesses maintain visibility and control. The solution combines a centralized design with efficient tracking mechanisms to support the dynamic needs of asset management. Ultimately, AssetTiger serves as a tool that streamlines asset supervision, making it a noteworthy option for companies seeking to enhance their operational oversight.

Key Features of AssetTiger
  • Unlimited users with tailored access
  • Mobile application for asset management
  • Barcode scanning enhances real-time tracking
  • Maintenance scheduling improves asset longevity
  • Configurable email alerts provide notifications
  • Contract and license management compliance
  • Audit functionality for transparent tracking
  • Customizable dashboard centralizes asset insights
Price of AssetTiger

AssetTiger offers several annual subscription tiers to match varying asset management needs. The free ATS-FREE plan supports up to 250 assets with basic tracking and unlimited users. For more extensive requirements, the ATS-500 plan, at $120 per year, manages up to 500 assets while the ATS-2500 at $230 per year expands capabilities up to 2,500 assets. Meanwhile, higher tiers, ATS-10K, ATS-50K, and ATS-250K, cost $400, $800, and $1,600 respectively, each unlocking enhanced reporting, advanced tools, and additional support. Subscriptions activate January 1 with prorated adjustments for late sign-ups. Seamless setup.

Read more about Sage Fixed Assets

Sage Fixed Assets presents a comprehensive solution aimed at simplifying the management and tracking of tangible assets for businesses, marrying efficiency with precision. Its design addresses the diverse needs of organizations by streamlining complex asset lifecycles and ensuring every asset is accounted for with ease. This product’s blend of intuitive functionality and robust data handling makes it an appealing option for companies eager to optimize asset performance and safeguard their investments.

Key Features of Sage Fixed Assets
  • Comprehensive Asset Tracking & Inventory Management
  • Advanced Barcode Scanning Capability
  • Seamless Responsive Mobile Accessibility
  • Robust Integrated Built-in Reconciliation Features
  • Detailed Audit Trail Capabilities
  • Secure Role-Based User Permissions and Data Protection
  • Customizable Real-Time Interactive Dynamic Dashboards
  • Proactive Insightful Asset Condition Monitoring
Price of Sage Fixed Assets

Various pricing plans allow for flexible budgeting based on specific business needs. Sage Fixed Assets offers a subscription plan starting at $300 monthly, providing essential asset tracking, reporting and depreciation functionalities. Organizations preferring an on-premises solution pay around $5,500 upfront, plus approximately $1,600 annually for maintenance. An implementation fee of roughly $3,500 covers the initial setup, while customizable pricing depends on user count, extra modules and financing terms. The tiered structure enables companies to select options that precisely align with their asset management demands. Sage’s approach emphasizes transparency and uniquely tailored solutions.

Overview

Choosing the right customer intelligence software can be challenging, especially when you're considering a complex solution like SAS Customer Intelligence 360. Many prospective customers find themselves overwhelmed by the range of features, pricing options, and integration capabilities available. This can make it difficult to identify the best fit for their specific business needs.

In this article, we’ll explore key alternatives to SAS Customer Intelligence 360 designed to help you make a well-informed decision. Whether you need advanced analytics, seamless integration, or cost-effective options, understanding these alternatives will empower you to select a solution that aligns perfectly with your goals.

By reading on, you’ll gain clarity on common challenges businesses face when choosing customer intelligence tools, discover how different platforms address these challenges, and learn what features to prioritize. This knowledge will save you time, reduce frustration, and ensure you invest in a solution that truly supports your customer engagement strategies.

What is SAS Customer Intelligence 360?

SAS Customer Intelligence 360 offers a robust multichannel marketing platform that empowers organizations to manage and optimize customer interactions across both digital and offline environments. At its core lies an embedded Customer Data Platform (CDP) that seamlessly integrates behavioral and interaction data from known and anonymous sources, delivering a unified, up-to-the-moment customer profile without requiring full data migration to the cloud.

Its hybrid data architecture stands out by eliminating the need for widespread data duplication. Instead, it accesses data directly where it resides, extracting only what is needed for timely activation. This enables real-time data gathering and deployment of targeted messages, ensuring relevance and precision across all customer touchpoints.

The platform’s modular approach includes components like SAS 360 Engage, SAS 360 Discover, SAS 360 Plan, and SAS 360 Match, each tailored to distinct marketing functions such as campaign execution, journey design, and audience segmentation. These tools allow marketers to craft and refine personalized customer journeys in real time, leveraging machine learning and guided analytics to generate precise recommendations and offers.

Supporting omnichannel personalization, the software maintains consistent and relevant customer experiences across web, mobile, email, and offline channels. With integrated analytics and predictive models, it helps marketing teams continually adjust strategies, enhancing efficiency and responsiveness to evolving customer needs.

For those evaluating marketing platforms alongside other business tools, exploring resources on top video conferencing softwares can be insightful, as effective communication complements customer engagement efforts. A detailed analysis of the top video conferencing softwares provides valuable context for selecting comprehensive solutions that support overall organizational collaboration and customer interaction.

What to look for in SAS Customer Intelligence 360 alternatives?

SAS Customer Intelligence 360 excels at unifying customer data across online and offline channels through a hybrid data architecture. This design supports keeping data on-premises, in the cloud, or federated, allowing activation only when necessary. Such flexibility is critical for organizations with strict data governance and privacy requirements.

Maintaining dynamic customer profiles is a core feature. The platform continuously links anonymous and known users, synchronizes data from various touchpoints, and updates identity graphs in real time. Alternatives should match this capability to ensure marketing efforts remain relevant and timely.

Its AI-powered journey orchestration leverages machine learning to personalize customer experiences and suggest optimal next steps across multiple channels. When evaluating other solutions, scrutinize their predictive modeling, real-time decision-making, and content recommendation features to guarantee dynamic journey optimization.

Analytics within SAS Customer Intelligence 360 are both intuitive and comprehensive, offering guided insights, campaign tracking, and visual dashboards tailored for users with varied technical skills. Prospective customers should seek similar accessibility and depth in reporting tools.

The platform’s modular architecture supports scalable growth, combining campaign management, analytics, and content tools. This modularity or seamless integration with existing marketing technology stacks is a key consideration when choosing a replacement.

Overall, prioritize solutions that deliver flexible data management, real-time orchestration, advanced analytics, scalable architecture, and strong identity management. For broader insights on selecting technology providers, consider resources like what are the top voip provider, which can offer useful parallels in vendor evaluation strategies.

Frequently Asked Questions about SAS Customer Intelligence 360

What are some of the top alternatives to SAS Customer Intelligence 360?

The primary competitors to SAS Customer Intelligence 360 include Salesforce Marketing Cloud Account Engagement, Insider, SAP Emarsys, Braze, MoEngage, and Qualaroo.

What factors should be considered when choosing an alternative to SAS Customer Intelligence 360?

When selecting a replacement, it is essential to evaluate analytics capabilities, the quality of the user interface, available integration options, and how well the tool supports customer journey mapping alongside omnichannel engagement features.

Are there any free or low-cost alternatives to SAS Customer Intelligence 360?

Several budget-friendly options exist, including Logi Symphony, Smartsheet, emfluence Marketing Platform, Adobe Workfront, eWay-CRM, Pipedrive, Apptivo, and Visme, which provide accessible solutions without high costs.

How do alternatives compare in terms of value for money?

Platforms like Mixpanel and pCloud Business are frequently noted for delivering superior value for money, particularly for organizations aiming to optimize budget efficiency compared to SAS Customer Intelligence 360.

Do alternatives offer better integration with third-party tools?

Many alternatives, including Mixpanel, Smartsheet, and Pipedrive, excel in third-party integrations, often providing more robust connectivity than SAS Customer Intelligence 360.

Which alternatives are best for B2B marketing automation?

Salesforce Marketing Cloud Account Engagement stands out for B2B marketing automation, delivering advanced features such as lead scoring, nurturing workflows, and email marketing capabilities.

What are some customer journey mapping tools that serve as alternatives?

Top tools for customer journey mapping include Insider, SAP Emarsys, and Mixpanel, all of which offer comprehensive tracking, analysis, and optimization of customer experiences across channels.

How do user ratings for alternatives compare to SAS Customer Intelligence 360?

Alternatives like Qualaroo and Mixpanel generally achieve higher user satisfaction and better usability ratings than SAS Customer Intelligence 360.

Are there notable differences in deployment options among alternatives?

Options vary widely, with many alternatives providing flexible deployment models including cloud-based and hybrid solutions, offering more adaptability than the traditional deployment structures typical of SAS products.

Which alternatives are best suited for omnichannel marketing needs?

SAP Emarsys is tailored specifically for omnichannel customer engagement, enabling businesses to craft coordinated and personalized experiences across multiple platforms.