Click Maint CMMS is presented as a maintenance management solution intended to streamline typical operational tasks within maintenance workflows. Its framework is designed to cover the essential aspects of managing and tracking maintenance activities, offering prospective users a unified approach to addressing their maintenance challenges. While the available overview details remain intentionally general, the product is positioned as an option for organizations exploring the realm of CMMS software solutions. Prospective customers are encouraged to assess how Click Maint CMMS might align with their specific maintenance management needs.
Multi-site management supporting diverse operations
Price of Click Maint CMMS
Click Maint CMMS offers a Professional Plan designed for small to mid-sized operations at $35 per user per month on an annual subscription, with an alternative monthly rate of $42 per user. This plan packs essential features, including work order management, preventive maintenance scheduling, robust asset tracking and inventory tools, along with performance reports and mobile app compatibility. Additionally, a hassle-free 30-day free trial requires no credit card, even offering an optional live walkthrough with an expert. Prospective users can quickly grasp the cost structure and key functionalities provided efficiently.
2
FMS: Workplace
4.5 / 5
Read more about FMS: Workplace
FMS:Workplace delivers a robust suite of tools designed to enhance facility management by consolidating all project-related data—such as requirements, approvals, budgets, schedules, and vendor information—into one unified platform. Its advanced asset management capabilities grant users full oversight of their assets, including location, assignments, ownership, and maintenance records, which helps minimize downtime and maintain efficient operations. The platform also offers customizable workflows and notifications, allowing organizations to tailor work order processes to their unique needs, while supporting workspace management that optimizes equipment use and employee placement. Through these features, FMS:Workplace empowers organizations to boost employee satisfaction, reduce expenses, and elevate overall facility performance across their portfolios.
Key Features of FMS: Workplace
Space Management and Optimization
Workplace Analytics
Facility Maintenance Management
Sustainability and Energy Management
Asset Management
Customizable Workflows
Real-time Data Insights
Mobile Application Support
Price of FMS: Workplace
FMS:Workplace pricing is not publicly available and is provided exclusively through custom quotes tailored to each organization's needs. Factors influencing cost include the number of managed resources, portfolio size, integrations, and hardware requirements. Prospective customers must submit business details via a brief form to receive a personalized pricing proposal from FM:Systems. There are no standard plans or free trials due to the bespoke nature of implementations. For exact pricing information, contacting the FM:Systems sales team directly is necessary.
3
FM
4.7 / 5
Read more about FM
Frequency Modulation (FM) stands out by delivering a significantly higher signal-to-noise ratio, ensuring clearer audio and robust performance in environments with substantial electromagnetic interference. Its inherent design minimizes geographical crossover between adjacent stations, thereby allowing multiple broadcasters to operate in close proximity without the pitfalls of cross-talk. Moreover, because FM maintains a consistent amplitude regardless of fluctuating signal strengths, users benefit from reliable audio quality without the complications of intricate, linear amplification systems. These consolidated features make FM an attractive option for applications demanding high-fidelity transmission in radio broadcasting, audio streams, and varied communication channels.
Key Features of FM
Work Order Management
Asset Management
Preventive Maintenance Scheduling
Mobile Access
Reporting and Analytics
Integration Capabilities
Customizable Dashboards
Cloud-Based Access
Price of FM
FM Software offers simple, annually billed plans. The Single User Plan includes one account and a 14-day free trial before automatic first-year billing. The Business Plan is similarly priced, offering three user accounts with the same trial feature, while the Enterprise Plan extends support to ten accounts. Additionally, FM:Systems’ Integrated Workplace Management System provides no public pricing details, requiring interested users to submit an online form for a custom quote. Payment information is required upfront, and cancellation must occur within 14 days to avoid charges. No additional hidden fees apply.
ARC Facilities presents itself as a facility management solution that promises a suite of functionalities tailored to streamline maintenance and operations within diverse infrastructures. Although specific details remain sparse, its implementation is designed to optimize how facilities are managed, ensuring that operational tasks are both simplified and efficient. With a focus on delivering the essential tools required for effective facility oversight, ARC Facilities emerges as a potential asset for those evaluating facility management software solutions.
Key Features of ARC Facilities
Robust Facility Maintenance Planning Tools
Complete Facility Inventory Management System
Optimized Work Order Management Platform
Custom Reporting and Dashboard Analytics
Seamless Real-Time Mobile Field Access
Integrated Incident and Emergency Response
Effective Compliance and Risk Management
Seamless Integration with Third-Party Systems
Price of ARC Facilities
Currently, ARC Facilities software does not share specific pricing details publicly. Prospective customers should contact the vendor directly for tailored pricing options and further information regarding structured plans based on unique usage needs.
5
Oracle Primavera Cloud
4.65 / 5
Read more about Oracle Primavera Cloud
Oracle Primavera Cloud streamlines project management by offering a cost-effective, 100% cloud-based platform that eliminates the need for on-site installations while ensuring real-time updates and continuous data accessibility across various devices. Its integrated suite of tools consolidates scheduling, resource allocation, risk management, and scenario planning into one user-friendly interface, enabling teams to compare current schedules against baselines and plan contingencies effectively. The platform also enhances collaboration by facilitating real-time communication and providing mobile access, allowing users to manage projects on the go with ease. By combining robust reporting features with a flexible licensing structure starting at just $100 per month, Oracle Primavera Cloud presents a compelling, modern solution for organizations seeking to elevate their project management capabilities.
Key Features of Oracle Primavera Cloud
Project Planning
Project Scheduling
Resource Management
Risk Management
Budget Management
Collaboration Tools
Reporting and Analytics
Integration Capabilities
Price of Oracle Primavera Cloud
The Oracle Primavera Cloud pricing structure requires a minimum purchase of five user licenses per module. The Scheduling Cloud Service is offered at $1,440 per user per year, combining project scheduling and risk management features. Meanwhile, the Portfolio and Capital Planning solution is priced at $2,640 per user annually, focusing on portfolio design and resource allocation. Task Management and Progress services are now bundled with Scheduling, available separately upon request. A Starter Pack option, costing $120 per month per user (totaling $7,200 annually for five users), covers efficient collaboration tools.
6
ServiceNow Facility Management
4.65 / 5
Read more about ServiceNow Facility Management
ServiceNow Facility Management redefines facility operations by automating routine processes, allowing teams to divert their focus from mundane administrative tasks to more strategic priorities. Its centralized platform streamlines the management of everything from space allocation and maintenance requests to asset tracking, significantly boosting data visibility and accessibility with real-time insights. Additionally, the solution's seamless integration with existing systems, paired with customizable workflows, enables organizations to align the platform with their distinct operational needs and broader strategic objectives. Finally, robust analytical tools empower users to monitor key performance indicators, paving the way for enhanced operational efficiency and meticulous cost control.
Key Features of ServiceNow Facility Management
Streamlined Facility Request Management System
Predictive Automated Task Creation Engine
Dynamic Interactive Facility Mapping Solution
Planned Facility Maintenance Management System
Customizable Facility Approval Workflow Framework
Efficient Work Order Management Process
Robust Facility Reporting And Analytics
Seamless Mobile Facility Accessibility Platform
Price of ServiceNow Facility Management
ServiceNow does not provide fixed pricing for its Facility Management software. Instead, pricing is customized based on factors such as company size, the number of licenses needed, and selected features. Because detailed pricing is not publicly available, it is essential for interested businesses to contact a ServiceNow representative directly for a tailored quote. Additionally, a free trial is available, allowing organizations to explore the platform’s functionalities before committing to its cost structure.
7
HxGN EAM
4.6 / 5
Read more about HxGN EAM
HxGN EAM 12.1 emerges as a versatile solution engineered to streamline asset management by automating workflows and integrating real-time data, thereby significantly boosting operational efficiency. Prospective customers evaluating advanced software solutions will appreciate how this system transforms live data into actionable insights, enabling the early detection of performance issues and the execution of proactive maintenance measures to extend asset life. Its design helps avert costly downtime and unplanned repairs by meticulously monitoring asset health and scheduling preventive maintenance, ensuring that operational disruptions are minimized. Additionally, with built-in compliance tracking and reporting capabilities, HxGN EAM 12.1 presents an all-encompassing approach that aligns regulatory adherence with cost-saving strategies and enhanced asset longevity.
Key Features of HxGN EAM
Automated Work Order Management
Comprehensive Asset Master Data Management
Spare Parts and Inventory Controls
Mobile Enhancements with NFC Scanning
Enterprise Integration with IoT Devices
Health, Safety, and Environmental (HSE) Compliance
Reliability, Planning, and Analysis (RPA)
Robust Audit and Compliance Tracking
Price of HxGN EAM
Pricing for HxGN EAM is straightforward yet demands careful evaluation for enterprise asset management decisions. A notable pricing plan is the Named User license, which costs $4,032 for a 36-month contract with a minimum requirement of five licenses. The solution is delivered as a SaaS Enterprise Edition, fully cloud-based, without a setup fee. A free trial is not available. Prospective customers seeking customized contract terms or additional features should contact Hexagon directly. This pricing structure emphasizes comprehensive capabilities while ensuring predictable long-term costs and streamlined implementation for organizations. Support available.
8
Accruent
4.55 / 5
Read more about Accruent
Accruent stands out as a versatile software solution designed to streamline maintenance management and boost operational efficiency through its comprehensive computerized maintenance management system, which facilitates proactive scheduling and minimizes unexpected breakdowns. Its robust data analytics engine delivers real-time insights into asset performance, empowering organizations to make informed decisions that optimize day-to-day operations while effectively managing large-scale assets. Offering both cloud-based and on-premises deployment options, Accruent caters to diverse IT infrastructures and budget constraints, ensuring that teams—even those operating remotely—can integrate the system seamlessly. Additionally, its intuitive interface and smooth integration with existing enterprise systems make it an attractive choice for organizations determined to enhance workflow and maximize productivity.
Accruent Computerized Maintenance Management System (CMMS)
Accruent Integrated Preventive and Predictive Maintenance
Accruent Energy Management Solutions
Accruent Comprehensive Asset Lifecycle Management
Accruent Workflow Automation Tools
Accruent Reporting and Analytics Platform
Price of Accruent
Accruent offers multifaceted pricing solutions for operational needs. Maintenance Connection starts with a Professional plan at $110 per user monthly (minimum three users), complemented by a $58 mobile add-on for field capabilities. A customizable Enterprise plan scales multi-site operations and advanced analytics. For document-driven costs, RedEye begins with a $1,333 Basic tier, scales to a $4,000 Advanced level, and reaches $6,666 for Enterprise. Essential maintenance, work order management, and reporting features simplify budgeting. A free trial invites users to experience the software firsthand. This clear structure meets diverse business requirements.
9
CBRE ServiceInsight
4.5 / 5
Read more about CBRE ServiceInsight
CBRE ServiceInsight is engineered to streamline property management through an intuitive interface that minimizes the learning curve while simultaneously boosting overall productivity for property management professionals. Its robust real-time data analytics and dynamic reporting capabilities empower managers to unearth trends and make well-informed decisions, thereby optimizing resource allocation and cost management. Moreover, the platform excels in facilitating seamless communication among tenants, property managers, and service providers, ensuring maintenance issues are addressed promptly and relationships are strengthened through heightened transparency. Finally, with its ability to integrate with financial management and building automation systems, alongside its stringent security measures, CBRE ServiceInsight offers a comprehensive and secure solution that resonates with prospective customers seeking a cohesive property management software solution.
Key Features of CBRE ServiceInsight
ServiceInsight Hub
Mobile Applications
Work Order Management
Preventive Maintenance Scheduling
Real-Time Dashboards
Asset Lifecycle Tracking
Custom Reporting
Integration Capabilities
CBRE ServiceInsight streamlines facility operations, enhances maintenance workflows, optimizes asset tracking, and integrates systems for improved productivity and financial oversight effectively.
Price of CBRE ServiceInsight
CBRE ServiceInsight pricing details are not publicly available, with costs determined through custom vendor quotes designed to fit unique organizational needs. The pricing model does not offer a free trial and operates on a quote-based structure, suggesting rates may vary based on factors like user count or usage levels. Customers interested in exploring this solution will need to contact CBRE directly to discuss specific requirements and receive personalized pricing information. This approach ensures that each organization is provided a tailored quote that reflects its individual investment and operational parameters effectively.
10
Procore
4.4 / 5
Read more about Procore
Procore delivers a centralized platform that encourages real-time communication and seamless collaboration, ensuring that every project stakeholder—from general contractors to subcontractors—remains informed and engaged with the latest updates. Its all-inclusive suite of tools covers every facet of project management, ranging from budgeting and scheduling to quality assurance, safety oversight, and document control, thereby eliminating the necessity for multiple disparate software systems. The platform’s ability to integrate effortlessly with over 500 third-party applications further enhances its adaptability, allowing companies to maintain their established workflows while tapping into Procore’s robust features. Moreover, its intuitive design promotes rapid adoption among team members, while ongoing refinements fueled by user feedback ensure that its functionality continues to evolve in step with the demands of the construction industry.
Key Features of Procore
Project Management
Bid Management
Estimating
Document Management
Quality and Safety Management
Financial Management
Mobile Access
Integrations
Price of Procore
Procore’s pricing model is uniquely tailored through custom quotes, determined primarily by Annual Construction Volume and project complexity. Prices vary based on required products, ensuring flexibility with unlimited user access, extensive data storage, and round-the-clock support. Additionally, implementation services facilitate seamless onboarding and training. Although the structure accommodates multiple business needs with no hidden fees, clear pricing details will depend on individual project specifications. Prospective customers should contact Procore directly via their website for comprehensive pricing information and to secure a quote tailored precisely to their software requirements. Please inquire.
Overview
Choosing the right software solution for your contact center or customer engagement needs can be challenging, especially when you’re currently using LiveVox but are exploring alternatives. You may be facing limitations in scalability, integration complexity, or pricing concerns that hinder your business growth and efficiency.
This article will guide you through key factors to consider when evaluating alternatives, helping you identify solutions that better align with your operational goals and technical requirements. By understanding common challenges and what to look for in a platform, you can make a more informed decision that enhances your team’s productivity and customer satisfaction.
Reading this article will equip you with insights into critical features, potential pitfalls, and strategic benefits, empowering you to choose a solution that fits your unique needs. Whether you seek improved flexibility, advanced analytics, or easier implementation, this guide will help you navigate the options confidently and effectively.
What is LiveVox?
LiveVox offers a robust cloud-based contact center platform that integrates omnichannel communications, CRM, and workforce optimization into one unified interface. This design enables agents and supervisors to handle voice, email, SMS, and chat interactions efficiently, streamlining customer engagement across multiple channels.
The platform features a highly intuitive dashboard that consolidates communication streams, allowing quick access to customer histories and data. Its CRM Agent Desktop enhances operational workflow by managing customer requests through ticketing, tracking agent productivity, and scheduling callbacks. Customizable interfaces adapt to specific agent roles, with added tools like reminders, activity logs, and knowledge base access to support real-time assistance.
AI-powered functionalities are at the core of LiveVox’s offering, automating call routing, conversation analytics, fraud detection, and customer surveys. These capabilities reduce manual effort while improving the precision and responsiveness of customer service. Intelligent virtual assistants and bots further automate interactions across voice and digital channels, supporting scalability and operational efficiency.
Security measures are stringent, including strong encryption and compliance audits, ensuring sensitive information remains protected. This focus on security makes LiveVox suitable for organizations operating under strict regulatory requirements. Additionally, professional services for implementation, training, and ongoing support help businesses maximize the platform’s benefits.
For those evaluating workforce management solutions in the contact center space, LiveVox stands out with its comprehensive features and AI enhancements. To explore alternatives and compare capabilities, consulting a list of the top workforce software can provide valuable insights tailored to specific operational needs.
What to look for in LiveVox alternatives?
When exploring alternatives to LiveVox, prioritize platforms that offer a robust suite of features matching or surpassing LiveVox’s comprehensive toolkit. Essential capabilities include automatic call distribution, predictive and power dialing, call recording, IVR, scripting, real-time analytics, and true multichannel communication. Equally important are deep CRM integrations and agent performance monitoring dashboards.
Usability matters greatly. LiveVox’s strength lies in its intuitive dashboard that unifies communication channels and simplifies agent workflows. Look for solutions that minimize training overhead through user-friendly interfaces, enabling agents to remain productive with minimal friction.
Omnichannel functionality is non-negotiable. Ensure alternatives provide seamless handling of interactions across voice and digital channels, avoiding siloed communications and supporting customer preferences fluidly.
Security and compliance cannot be overlooked. LiveVox prioritizes regulatory adherence including FCC and FTC standards, alongside risk management. Alternatives must demonstrate strong encryption, comprehensive compliance frameworks, and tight data security controls to mitigate legal exposure and protect sensitive data.
AI-powered automation is a growing differentiator. LiveVox integrates intelligent bots, conversation analytics, and workflow automation to streamline processes. Assess how competitors utilize AI to optimize routing, enhance customer interactions, and automate repetitive tasks.
Advanced reporting capabilities are critical for actionable insights. Solutions should offer real-time, customizable analytics with easy data export, empowering organizations to make informed decisions swiftly.
Implementation ease and ongoing support shape long-term success. Evaluate onboarding procedures, the depth of customer service, and available training resources to ensure smooth adoption and sustained platform value.
Scalability and flexibility remain key. Alternatives should accommodate both expanding enterprises and varied operational demands, adapting seamlessly as business needs evolve.
Integration potential is essential. Confirm compatibility with existing technology stacks, especially CRM systems, workforce management tools, and other third-party applications to maintain workflow cohesion.
For those interested in optimizing workforce capabilities alongside contact center solutions, reviewing a list of the most popular workplace training platforms can provide valuable insights into complementary tools that enhance agent skills and performance.
Frequently Asked Questions about LiveVox
What are the most popular alternatives to LiveVox?
The leading alternatives to LiveVox include Five9, RingCentral Contact Center, JustCall, Genesys, Zendesk, ReadyMode, Voiptime Cloud, Aircall, Mitel, and CallMiner.
How can I compare LiveVox alternatives to find the best fit?
To identify the ideal LiveVox alternative, use vendor comparison tools that evaluate pricing, integrations, scalability, and customer reviews. This approach helps pinpoint solutions that align closely with your specific business requirements.
Are there LiveVox alternatives suitable for small businesses?
Yes, several options such as JustCall, Aircall, and 3CX specialize in serving small and midsize enterprises, offering flexible pricing models and scalable features tailored to growing companies.
Do LiveVox alternatives offer better value for money?
Many competitors are praised for delivering excellent value, with some providing free plans or pay-as-you-go pricing, making it easier to find solutions that fit diverse budgets.
Can I get personalized recommendations for a LiveVox alternative?
Various platforms and advisory services can recommend alternatives based on your business goals and needs, streamlining the selection process and helping you zero in on the best fit.
What types of companies use LiveVox alternatives?
LiveVox rivals are adopted by a broad spectrum of organizations, including call centers, sales teams, customer service departments, and companies of varying sizes across multiple industries.
How do LiveVox alternatives handle integration with other business tools?
Most top alternatives offer seamless integration with widely used CRM, helpdesk, and productivity tools such as Salesforce, HubSpot, and Slack, facilitating workflow efficiency and data synchronization.
Are there cloud-based alternatives to LiveVox?
Absolutely, many front-runners like JustCall, RingCentral, Genesys, and Aircall operate fully in the cloud, supporting remote work and simplifying deployment without the need for on-premise hardware.
Where can I find user reviews and ratings of LiveVox alternatives?
User feedback and ratings are available on comparison sites like GetApp, Slashdot, and other software advisory platforms, offering insights into real-world performance and customer satisfaction.
Is it easy to switch from LiveVox to another provider?
Transitioning to a different provider is usually smooth, as most alternatives provide onboarding help, data migration assistance, and customer support to ensure a hassle-free switch.
In evaluating SaaS software, a comprehensive and structured methodology
ensures a fair and accurate comparison across key metrics.
This approach focuses on the most critical aspects that affect user
experience, functionality, and business value.
The following metrics—general features, cost, customer service, integrations,
and mobile support—are evaluated to provide a holistic
view of each software solution’s strengths and weaknesses. These metrics
are selected based on their direct impact on software
usability, scalability, and long-term effectiveness for businesses.
General Features (40%)
This metric evaluates the core functionalities and tools the software offers.
It involves assessing the comprehensiveness of
the features, their relevance to the target users, and the ease of use.
This is important because robust and well-designed
features determine the software’s overall utility
and efficiency in solving user problems.
Cost (15%)
Cost analysis focuses on pricing models, value for money, and scalability.
It’s crucial to evaluate whether the software’s
features justify its price, considering different plans for small and
large organizations. This is vital for businesses to
ensure they invest in cost-effective solutions that fit their budget.
Customer Service (15%)
This evaluates the responsiveness, quality, and availability of customer
support, including channels like chat, email,
or phone. Good customer service is essential for troubleshooting and
ensuring smooth software usage, which reduces downtime
and frustration for users.
Integrations (15%)
This examines how well the software integrates with third-party tools
(e.g., CRM, payment systems, collaboration apps).
Seamless integrations are key for creating a unified workflow and
enhancing productivity by connecting multiple systems,
which is crucial for operational efficiency.
Mobile Support (15%)
Mobile support assesses the software’s functionality and performance on
mobile devices, including apps and mobile web versions.
With increasing remote work and on-the-go usage, strong mobile
support is critical to ensure users can access and utilize
the software effectively, regardless of location.