RunSensible is a cloud-based legal practice management software designed to streamline operations for law firms. It integrates case management, client intake, billing, document automation, and communication tools into a unified platform.
Tailored for legal professionals, RunSensible aims to enhance efficiency, improve client relationships, and support firm growth through automation and centralized data management.
By consolidating various functionalities, RunSensible enables legal teams to manage their practices more effectively. Its comprehensive suite of tools addresses the unique needs of law firms, facilitating better organization, time management, and client service delivery.
What's New in RunSensible?
In 2025, RunSensible introduced several enhancements to bolster its platform's capabilities. Notably, the software expanded its AI-driven features, offering improved document automation and intelligent task management. These advancements allow for more efficient drafting of legal documents and streamlined workflow processes.
Additionally, RunSensible enhanced its integration capabilities, enabling seamless connectivity with popular applications such as Google Drive, Dropbox, and QuickBooks. This ensures that law firms can maintain cohesive operations across various tools.
The platform also improved its mobile accessibility, allowing legal professionals to manage cases, communicate with clients, and access documents on the go through its optimized mobile interface.
How Much Does RunSensible Cost?
RunSensible: Top Case Management Software
4 / 5
RunSensible offers tiered pricing plans to accommodate law firms of varying sizes and needs. Each plan is billed per user, per month, with discounts available for annual subscriptions. All plans include a 14-day free trial and a 60-day money-back guarantee, providing firms the opportunity to evaluate the software's suitability.
Essential – $49/user/month (monthly plan) or $39/user/month (annual plan)
Unlimited e-signature and document storage
Case and matter management with pipeline creation
Appointment scheduling and automated reminders
Email integration with Microsoft Outlook and SMTP
Time and expense tracking with various billing options
Client intake workflow with pre-designed templates
Advance – $89/user/month (monthly plan) or $79/user/month (annual plan)
All features from the Essential plan
Personalized client intake forms
Secure client portal for protected communication and document sharing
Project and subtask management with automated reminders
AI-enhanced document and appointment workflows
Email campaign management with analytical reporting
Business insights including financial and trust account reporting
Ultimate – $149/user/month (monthly plan) or $129/user/month (annual plan)
All features from the Advance plan
Integrated business phone system with unlimited extensions and interactive voice response
Phone and SMS campaign management with engagement analytics
Unlimited custom snippets for quick implementation
Dedicated assistant for customized templates and workflows
24/7 dedicated live chat, phone, and email support
RunSensible also offers a Nurture lead management system add-on under Essential plan for $60/user/month. The Nurture add-on is automatically included for Advance and Ultimate plans.
What Sets RunSensible Apart?
RunSensible distinguishes itself through its comprehensive approach to legal practice management. By integrating various functionalities into a single platform, it eliminates the need for multiple disparate systems.
Its emphasis on automation, AI-enhanced features, and seamless integrations positions it as a forward-thinking solution for modern law firms.
The platform's scalability ensures that it can accommodate solo practitioners as well as larger firms. With a focus on enhancing productivity and client engagement, RunSensible offers tools that address the evolving needs of legal professionals in a digital landscape.
RunSensible Pros
Comprehensive Integration. Combines case management, billing, document automation, and communication tools into one platform, reducing the need for multiple software solutions.
AI-Enhanced Features. Utilizes artificial intelligence to streamline document creation and task management, improving efficiency and reducing manual workload.
Scalable Pricing Plans. Offers tiered pricing to suit firms of different sizes, with the flexibility to add features as needed.
Robust Security Measures. Provides secure client portals and encrypted communication channels, ensuring confidentiality and compliance with legal standards.
Mobile Accessibility. Optimized for mobile devices, allowing legal professionals to manage their practice remotely and stay connected with clients.
RunSensible Cons
Learning Curve. The extensive range of features may require a learning period for users to fully utilize the platform's capabilities.
Additional Costs for Add-Ons. Certain advanced features, such as integrated accounting and lead management, incur additional monthly fees, which may increase overall costs.
Limited Industry Focus. Primarily designed for legal practices, which may limit its applicability for firms outside the legal sector seeking similar functionalities.
RunSensible Core Features
RunSensible: Top Case Management Software
4 / 5
RunSensible offers a suite of features tailored to the needs of legal professionals. Its case management system allows for comprehensive tracking of client matters, integrating contacts, documents, calendar events, and billing information into a centralized dashboard.
The platform's document management capabilities include unlimited storage, e-signatures, and automated document generation, facilitating efficient handling of legal documents.
The client relationship management (CRM) tools enable firms to manage leads, track communication, and automate follow-ups, enhancing client engagement. Billing and invoicing features support various billing methods, including hourly, flat rate, and contingency, with options for online payments and trust account management.
Additionally, RunSensible's integration with popular applications ensures seamless workflow across different tools.
Benefits of Using RunSensible
Enhanced Operational Efficiency. By consolidating multiple functionalities into a single platform, RunSensible streamlines law firm operations. This integration reduces the time spent switching between different software, allowing legal professionals to focus more on client service and case management.
Improved Client Engagement. The platform's CRM and communication tools facilitate better client interactions. Automated follow-ups, secure messaging, and personalized intake forms contribute to a more responsive and client-centric approach.
Scalable Solutions. RunSensible's tiered pricing and modular add-ons provide flexibility for firms to scale their operations. Whether a solo practitioner or a large firm, users can tailor the software to meet their specific needs without unnecessary complexity.
Data Security and Compliance. With features like secure client portals and encrypted communications, RunSensible ensures that sensitive legal data is protected. These measures help firms maintain compliance with industry regulations and safeguard client confidentiality.
What Business Types Use RunSensible?
RunSensible is primarily designed for legal professionals, including solo practitioners, small to mid-sized law firms, and specialized legal departments.
Its features cater to various practice areas such as civil litigation, real estate law, and estate planning. The software's scalability makes it suitable for firms looking to grow their operations without overhauling their existing systems.
However, businesses outside the legal sector may find limited applicability in RunSensible's offerings.
While its project management and billing features are robust, the platform's focus on legal practice management may not align with the needs of non-legal organizations.
Best 5 Alternatives to RunSensible
1. Clio
Clio is a cloud-based legal practice management software that offers comprehensive tools for case management, billing, and client collaboration. Its user-friendly interface and extensive integration options make it a popular choice among law firms seeking an all-in-one solution.
2. PracticePanther
PracticePanther provides legal professionals with features such as time tracking, billing, and document management. Its automation capabilities and mobile accessibility support efficient practice management for firms of various sizes.
3. MyCase
MyCase offers a centralized platform for case management, billing, and client communication. Its intuitive design and client portal enhance transparency and collaboration between legal teams and their clients.
4. CosmoLex
CosmoLex integrates legal practice management with built-in accounting features, eliminating the need for third-party accounting software. This integration simplifies financial management for law firms and ensures compliance with trust accounting regulations.
5. Caret Legal
Caret Legal combines case management, email, and accounting functionalities into a single platform. Its robust reporting tools and task management features support data-driven decision-making and efficient workflow management.
Frequently Asked Questions (FAQs)
Does RunSensible offer mobile access For managing legal cases on the go?
Yes, RunSensible provides mobile access, allowing legal professionals to manage cases, access documents, and communicate with clients from any internet-enabled device. This ensures that attorneys can stay connected and productive, whether in the office, in court, or working remotely.
Can RunSensible integrate with other applications commonly used in law firms?
RunSensible offers integrations with various applications, including Gmail, Outlook, QuickBooks, Google Calendar, Dropbox, and Zapier. These integrations facilitate seamless workflows by connecting RunSensible with tools that law firms already use, enhancing efficiency and reducing the need to switch between platforms.
How does RunSensible ensure the security and confidentiality of client data?
RunSensible incorporates robust security measures, such as encrypted client portals and customizable permissions, to protect sensitive information. These features help law firms comply with data protection regulations and maintain client confidentiality by restricting access to authorized personnel only.
What support options are available to new users setting up RunSensible?
New users of RunSensible have access to support options, including live chat, phone assistance, and email support. Additionally, the platform offers resources like a help center and virtual training to assist with onboarding and ensure users can effectively utilize the software's features.
In evaluating SaaS software, a comprehensive and structured methodology
ensures a fair and accurate comparison across key metrics.
This approach focuses on the most critical aspects that affect user
experience, functionality, and business value.
The following metrics—general features, cost, customer service, integrations,
and mobile support—are evaluated to provide a holistic
view of each software solution’s strengths and weaknesses. These metrics
are selected based on their direct impact on software
usability, scalability, and long-term effectiveness for businesses.
General Features (40%)
This metric evaluates the core functionalities and tools the software offers.
It involves assessing the comprehensiveness of
the features, their relevance to the target users, and the ease of use.
This is important because robust and well-designed
features determine the software’s overall utility
and efficiency in solving user problems.
Cost (15%)
Cost analysis focuses on pricing models, value for money, and scalability.
It’s crucial to evaluate whether the software’s
features justify its price, considering different plans for small and
large organizations. This is vital for businesses to
ensure they invest in cost-effective solutions that fit their budget.
Customer Service (15%)
This evaluates the responsiveness, quality, and availability of customer
support, including channels like chat, email,
or phone. Good customer service is essential for troubleshooting and
ensuring smooth software usage, which reduces downtime
and frustration for users.
Integrations (15%)
This examines how well the software integrates with third-party tools
(e.g., CRM, payment systems, collaboration apps).
Seamless integrations are key for creating a unified workflow and
enhancing productivity by connecting multiple systems,
which is crucial for operational efficiency.
Mobile Support (15%)
Mobile support assesses the software’s functionality and performance on
mobile devices, including apps and mobile web versions.
With increasing remote work and on-the-go usage, strong mobile
support is critical to ensure users can access and utilize
the software effectively, regardless of location.