Esevel is an IT management platform that helps companies manage their IT resources effectively, especially in remote or distributed work settings. Esevel, which was founded in 2020 and headquartered in Singapore, provides services in 88 countries, including device purchase, tracking, security, and maintenance.
As the team searched for one of the best IT management platforms, researchers looked into what Esevel offers compared to other IT management solutions. The whole research team worked on this Esevel review so anyone searching for efficient IT management software for their organization can learn more about the pros and cons of Esevel and consider whether this is what they truly need.
What's new in Esevel?
Esevel has included fresh improvements aimed at easing the user experience since the publication of this article.
One of the updates is the comprehensive guides. Esevel released comprehensive instructions on shipping computers from the United States to Canada and India on February 7, 2025, to help companies with global logistics.
Another update is on IT asset management strategies. To help firms maximize their IT resources, a handbook published on February 7, 2025, provides ten stages for creating successful IT asset management plans.
After reviewing other Esevel reviews, the team discovered many appreciate the IT management platform's compelling features. It won't be shocking if Esevel continues to improve its offerings to give clients more convenience and versatility with the IT management solution.
How much does Esevel cost?
Esevel: Top IT Management Software
4.5 / 5
When writing this Esevel review, users can select three pricing plans based on their needs and the features that suit them best. The three plans offer various subpackages. Users can request a live demo to see how the platform works.
Find below an overview of the inclusions and price per plan tier. Users can stop at any time and try it for free.
Implement, control, and enforce security policies and device configurations
Automated O/S and software patch updates
Automated provisioning and deprovisioning, and granting and revoking of access
Applications management
Event logs and audit trails
Premium support by professional IT engineers
Complete - Contact Vendor
Everything in Support and Secure +
Onboarding support: device setup
What sets Esevel apart?
Nowadays, most customers are looking for what Esevel offers as an IT management tool. By reading this review, users may learn the benefits and drawbacks of utilizing this platform and why its characteristics make it dependable.
Esevel Pros
Centralized IT Management: Makes device monitoring, compliance, and security enforcement easier and offers a single dashboard for tracking, managing, and safeguarding all IT assets across several locations.
Global IT Support: Provides on-site and remote IT support around the clock in more than 88 countries, cutting downtime with prompt hardware support and troubleshooting.
Efficient Device and Procurement and Deployment: Simplifies the purchasing, setting, and shipping of devices around the globe and guarantees quick onboarding for remote workers by sending pre-configured devices.
Esevel Cons
Limited Customization: Although Esevel provides a full-featured IT administration platform, some larger enterprise systems, such as ServiceNow or SCCM, may offer more customization options.
Dependency on Third-Party Logistics: Esevel purchases and delivers devices through shipping partners.
Limited Visibility on Vendor-Specific Issues: Esevel might have to deal with manufacturers (Apple, Dell, HP, etc.) if a hardware problem occurs, which could delay warranty replacements or repairs.
Esevel Core Features
Esevel: Top IT Management Software
4.5 / 5
The team suggests clients list the qualities they want to see in better IT management platforms before beginning their software search. Users can select appropriate features that fit their budget using a list of the most critical factors.
Device Procurement and Deployment: Provides pre-configured laptops and IT equipment to guarantee quick onboarding.
IT Asset Management: Centralized platform that offers insight into the lifecycle of devices (assignment, updates, retirement) and allows for the tracking and management of IT assets.
IT Asset Lifecycle Management: Manages the retirement and recycling of devices and provides services for their disposal and refurbishment.
Integration with IT Workflows: Compatible with Slack, Google Workspace, and Microsoft 365.
Cost Optimization and Analytics: Helps companies cut IT expenses by effectively handling replacements and purchases.
Esevel provides smooth platform integration to improve user experience. The platform integrates with Slack and HubSpot. These interfaces are intended to improve communication, expedite processes, and offer a centralized IT management method within the company's current toolkits.
However, if an issue arises during integration, contact their Help Center.
This review provides an overview of the many tools used in the Esevel program. Users can visit the website and explore the platform to learn more about the software's features.
Benefits of Using Esevel
There are numerous advantages to using Esevel's various IT management service options.
Simplifies IT Asset Management
It provides real-time visibility of device status, location, and usage and a consolidated dashboard for tracking all IT assets (laptops, accessories, software licenses, etc.).
Hassle-Free Device Procurement and Deployment
It enables companies to order, set up, and transport laptops and other IT equipment worldwide. Companies receive devices pre-configured with their software and policies.
Strengthens IT Security and Compliance
It allows IT teams to remotely lock, wipe, and trace lost or stolen devices, and it supports MDM (Mobile Device Management) programs such as Microsoft Intune and Jamf.
Cost Savings and IT Budget Optimization
It assists companies in effectively managing software licenses to avoid unnecessary renewals and reduces IT overhead expenses by eliminating the need for an internal IT staff.
Improves IT Efficiency and Automation
The system offers an automated ticketing system for IT issues and integrates with Slack and HubSpot for smooth IT assistance and workflow management.
What business types use Esevel?
Businesses that oversee geographically dispersed, remote, or hybrid teams will find Esevel excellent. The platform is utilized in many industries, especially by businesses requiring effective IT administration, security, and device procurement across numerous locations.
The following are the primary business categories that gain from the platform: remote-first and hybrid companies, fast-growing startups and scale-ups, tech companies and SaaS businesses, consulting and professional services firms, e-commerce and digital agencies, and multinational companies and enterprises.
Best 3 alternatives to Esevel
1
ManageEngine OpManager
4.5 / 5
ManageEngine OpManager stands out as a powerful network monitoring tool that delivers thorough visibility into essential infrastructure elements such as routers, switches, servers, and services. Its capability to manage diverse vendor environments from a unified console enables IT teams to swiftly detect and address issues. By leveraging intelligent event processing, OpManager helps identify root causes quickly, reducing troubleshooting time and fostering proactive management of IT services. Furthermore, the platform’s intuitive design, customizable dashboards, and scalability make it adaptable for organizations of varying sizes, while also driving productivity improvements and minimizing downtime.
Splashtop Remote Support is presented as a remote assistance solution built to streamline the way service desk teams address customer issues. The discussion hints at its potential to simplify problem resolution processes, connecting technicians with end users across various environments. It emphasizes a capacity for swift, secure remote interactions that can help organizations maintain efficient support operations. Overall, the solution appears designed to enhance service desk performance by enabling robust connectivity and ease of use in managing technical challenges.
Freshservice emerges as an IT service management solution designed to streamline and support essential IT operations. It positions itself as a tool that promises to simplify complex IT workflows while aiming to boost overall organizational efficiency. The platform’s approach appears to focus on delivering adaptable functionalities that can be aligned with the dynamic needs of modern IT environments. In essence, Freshservice offers prospective customers a broad-ranging solution tailored to address critical IT management challenges.
Frequently Asked Questions (FAQs)
What services does Esevel offer?
Esevel provides a wide range of services, such as:
Device procurement and deployment
IT asset management
Security and compliance enforcement
Global IT support
IT helpdesk and ticketing system
Software and license management
IT asset lifecycle management
Integration with existing IT workflows
Cost optimization and analytics
Remote employee IT enablement
How to get started with Esevel?
Users can visit Esevel's official website to get started and schedule a demo to see how their platform can meet the company's IT management requirements.
How to contact Esevel’s support?
Users can reach them directly at customerservice@esevel.com or file a support ticket via their Help Center if they need help. Users can also explore Esevel's Help Center for more in-depth details.
Evaluation Criteria
In evaluating SaaS software, a comprehensive and structured methodology
ensures a fair and accurate comparison across key metrics.
This approach focuses on the most critical aspects that affect user
experience, functionality, and business value.
The following metrics—general features, cost, customer service, integrations,
and mobile support—are evaluated to provide a holistic
view of each software solution’s strengths and weaknesses. These metrics
are selected based on their direct impact on software
usability, scalability, and long-term effectiveness for businesses.
General Features (40%)
This metric evaluates the core functionalities and tools the software offers.
It involves assessing the comprehensiveness of
the features, their relevance to the target users, and the ease of use.
This is important because robust and well-designed
features determine the software’s overall utility
and efficiency in solving user problems.
Cost (15%)
Cost analysis focuses on pricing models, value for money, and scalability.
It’s crucial to evaluate whether the software’s
features justify its price, considering different plans for small and
large organizations. This is vital for businesses to
ensure they invest in cost-effective solutions that fit their budget.
Customer Service (15%)
This evaluates the responsiveness, quality, and availability of customer
support, including channels like chat, email,
or phone. Good customer service is essential for troubleshooting and
ensuring smooth software usage, which reduces downtime
and frustration for users.
Integrations (15%)
This examines how well the software integrates with third-party tools
(e.g., CRM, payment systems, collaboration apps).
Seamless integrations are key for creating a unified workflow and
enhancing productivity by connecting multiple systems,
which is crucial for operational efficiency.
Mobile Support (15%)
Mobile support assesses the software’s functionality and performance on
mobile devices, including apps and mobile web versions.
With increasing remote work and on-the-go usage, strong mobile
support is critical to ensure users can access and utilize
the software effectively, regardless of location.