Best mHelpDesk Alternatives & Competitors for 2025

RingCentral stands out for its remarkable flexibility and mobility, enabling users to place calls, join video conferences, and send messages from any internet-connected device. This cloud-based solution is especially valuable for remote workers and those frequently on the move, as it allows seamless transitions between communication platforms without interruption. Security is another cornerstone of RingCentral, offering strong protections that safeguard sensitive business interactions and ensure compliance. Additionally, its web app enhances convenience by allowing instant access to meetings and essential features directly through a browser, without the need for software installation.

• Cloud-Based Business Phone System
• Interactive Voice Response (IVR)
• Automatic Call Recording
• Business SMS and MMS
• Video Meetings
• Omnichannel Communication
• AI-Powered Virtual Agents and Automation
• Analytics and Reporting

RingCentral MVP offers four plans, starting with Essentials at $19.99 per user per month (annual billing), including core phone features and unlimited US/Canada calls. Standard costs $27.99 and adds unlimited internet fax and popular tool integrations. Premium, priced at $34.99, includes advanced call handling, analytics, and CRM integrations. Ultimate, the top tier at $49.99, provides device status reports and unlimited storage. RingCentral Video has a free Video Pro plan for up to 100 participants, while Video Pro+ costs $11.99 with more features and a larger participant limit. Contact Center pricing requires direct inquiry.

GoTo Meeting offers a highly intuitive interface that simplifies the process of starting or joining virtual meetings, making it accessible for both hosts and participants. Its robust platform supports crystal-clear audio and video quality, accommodating up to 250 attendees without compromising performance, which suits a variety of business sizes. The software includes useful features such as screen sharing, interactive drawing tools, and virtual whiteboards that enhance communication, alongside smart transcription and note-taking capabilities to boost meeting productivity. Additionally, GoTo Meeting prioritizes security through encrypted, password-protected sessions and ensures broad device compatibility, allowing seamless collaboration across smartphones, tablets, and desktops.

• HD Video Conferencing
• Screen Sharing
• Drawing Tools
• Keyboard and Mouse Sharing
• One-Click Meetings
• Breakout Rooms
• Cloud Recording
• End-to-End Encryption

GoTo Meeting offers two annual subscription plans starting with the Professional Plan at $12 per organizer per month, allowing up to 150 participants. It includes unlimited video and audio meetings without time limits, plus screen sharing and chat. The Business Plan costs $16 monthly per organizer and supports up to 250 participants, adding meeting lock, free recording, and transcripts. Both plans include optional add-ons like toll-free numbers and GoTo Webinar. A 14-day free trial provides full feature access without payment details, ideal for testing before committing.

Zoho Webinar is presented as a comprehensive tool engineered to facilitate seamless online events with an emphasis on streamlined interactivity and effective audience engagement. The platform appears tailored to meet the evolving demands of digital communication, allowing for both small-scale and large-scale virtual sessions. Its feature set suggests a balance between intuitive usability and robust functionality—a combination that can potentially empower organizations to elevate their webinar delivery strategies. Overall, Zoho Webinar emerges as a dynamic contender among webinar solutions, offering a versatile framework that adapts to varied event-hosting scenarios.

• Fully Customizable Corporate Branding Experience
• Granular Comprehensive Role-based Access Management
• Seamless Personalized Custom Registration Forms
• Real-time Engaging Attendee Live Chat
• Dynamic Interactive Q&A Session Feature
• High-definition Crisp Audio Video Streaming
• Robust End-to-End Webinar Security Measures
• Optimized Cross-platform Mobile Compatibility Experience

Zoho Webinar offers four distinct pricing plans tailored for diverse webinar needs. The free option, limited to one organizer, provides unlimited webinars with 100 attendees and essential interactive features. The Standard plan, at eight dollars monthly, upgrades capabilities with cloud recordings, extended durations, and enhanced user management. Moving up, the Professional plan at sixteen dollars monthly adds advanced analytics, live streaming, and extensive customization. Finally, the Enterprise option at sixty-six dollars monthly delivers exclusive features like custom domains, email customization, and department support for larger organizations. Simplicity drives buyer decisions.

GoTo Webinar is presented as a versatile solution designed to facilitate the hosting and management of online events. The platform’s structure emphasizes streamlined engagement, enabling users to connect with their audiences through interactive, digital sessions. Its design focuses on delivering an efficient, user-friendly experience, catering to organizations that need a dependable tool for both intimate presentations and larger-scale webinars. Overall, GoTo Webinar positions itself as a robust option for teams seeking a reliable platform to drive clear, organized communication.

• Custom branded registration and emails
• Advanced role-based access management controls
• On-demand webinar recording for reuse
• Tailored registration forms and insights
• Interactive polls and surveys engagement
• Comprehensive event analytics and reporting
• Dynamic screen sharing live presentations
• Mobile compatibility for seamless access

GoTo Webinar pricing offers four straightforward annual plans adapted for varying webinar requirements. The Lite Plan starts at $49, handling up to 250 participants with essential features like reporting and automated emails. The Standard Plan, for $99 annually, supports 500 attendees while adding custom branding and recording options. For more robust needs, the Pro Plan is available at $199 with unlimited storage, integrations and advanced video functionalities. The Enterprise Plan, priced at $399, scales to 3,000 participants, providing a premium suite including virtual events and extensive customization options. Reliable value.

Zoom has emerged as a powerful video conferencing solution, adept at supporting large-scale meetings with the capacity to host up to 1,000 participants on suitable plans, making it well-suited for webinars, conferences, and intra-organizational sessions. Its intuitive design streamlines the process of joining meetings—participants can simply click a link without needing to set up an account, thereby lowering the barrier to entry. The platform further enhances the meeting experience with high-quality audio and HD video capabilities, alongside robust collaboration features such as screen sharing and breakout rooms that promote focused group discussions. Additionally, seamless integration with tools like Google Calendar and Microsoft Outlook, coupled with a free tier offering unlimited meetings for up to 40 minutes, renders Zoom an appealing option for businesses and individual users exploring effective digital communication solutions.

• Crystal Clear HD Video and Audio
• Seamless High-Definition Screen Sharing Capability
• Advanced Security & Encryption Features
• Flexible Cloud and Local Recording Capabilities
• Customizable Dynamic Breakout Rooms
• Highly Efficient Streamlined Meeting Scheduling
• Seamless Integration with Third-Party Apps
• Universal Multi-Device Support

Zoom offers a variety of pricing plans designed to suit different business needs. The Free Plan includes unlimited one-on-one meetings and offers group sessions with a 40-minute limit, accommodating up to 100 participants. The Pro Plan, with adjustable pricing based on usage, extends group meetings up to 30 hours and provides recording and management tools. The Business Plan increases capacity to 300 participants, adds custom branding, and premium support. For larger enterprises, the Enterprise Plan supports up to 500 or 1000 participants with advanced features and custom pricing. Visit website.

Google Meet’s deep integration with Google Workspace—with seamless connections to Calendar, Gmail, and Drive—ensures that prospective users can easily schedule and collaborate on meetings without disrupting their existing workflows. The platform’s browser-based design eliminates the need for additional downloads, offering an intuitive experience that caters to both occasional users and professionals seeking efficiency. With high-quality video and audio, along with features like real-time captioning, screen sharing, and breakout rooms, the tool is well-equipped to handle everything from intimate team discussions to large-scale webinars accommodating up to 1,000 participants. Enhanced security measures, including robust encryption protocols, further solidify its reputation as a reliable solution for organizations prioritizing both performance and data privacy.

• High quality video and audio
• Seamless real-time screen sharing functionality
• Seamless integration with Google Workspace
• Built-in meeting recording with Drive
• Robust security with end-to-end encryption
• Comprehensive participant management and controls
• Insightful attendance reports for meetings
• Universal mobile access and compatibility

Google Meet pricing is as versatile as it is straightforward, catering to companies of all sizes. The free plan allows unlimited meetings with 100 participants for 60 minutes per session, while the Starter plan is priced at $7 per user monthly, extending meeting durations and offering essential collaboration tools. For enhanced features and increased participant capacity, the Standard plan at $14 per user and the Plus plan at $22 per user deliver capabilities, including advanced controls and storage. Custom pricing is available for the Enterprise plan, requiring consultation from Google.

Webex Meetings delivers a powerful array of tools designed for businesses that demand secure, dependable, and intuitive virtual collaboration. Its robust security measures, including end-to-end encryption and strict compliance controls, make it an ideal option for organizations where safeguarding data is critical. The platform combines integrated audio, video, and content sharing capabilities accessible from any device, enabling teams to connect seamlessly from diverse locations without sacrificing quality. Additionally, intelligent features like automatic noise suppression, live transcription, and the Webex Assistant for real-time translations streamline meeting management, while advanced engagement options such as live polling, Q&A, and gesture recognition foster active participation and enhance interactivity.

• High definition video-first communication experience
• Customizable dynamic meeting view layouts
• Personalized secure meeting rooms creation
• Real-time screen sharing simplicity feature
• Integrated flexible audio connection options
• Interactive collaborative breakout discussion sessions
• AI-powered meeting assistance with transcription
• Robust enterprise security encryption measures

Webex Meetings pricing spans a range of plans designed for diverse business needs. The free plan offers core features with 40-minute meetings and up to 100 participants. For a fee of $14.50 per license monthly, the Webex Meet plan extends meeting lengths to 24 hours and accommodates up to 200 participants, enhanced by advanced noise cancellation and cloud recording. The Webex Suite, at $25 per license per month, adds telephony and improved communications, while the Enterprise edition, available on request, scales to 1,000 participants with security options for growing organizations.

Intermedia AnyMeeting stands out as a robust video conferencing platform designed to support seamless virtual collaboration across diverse locations. It combines unlimited high-definition audio and video meetings with a rich set of tools, such as screen sharing with annotations, real-time chat, and integrated file management, all within an intuitive interface that minimizes the learning curve. Security features like Meeting Lock and HIPAA compliance ensure that sensitive information remains protected, making it a trustworthy choice for various industries. Additionally, its compatibility with Microsoft Teams and mobile accessibility enhances flexibility and workflow continuity for remote and hybrid teams alike.

• Plug and play setup applications
• Integrated workflows with Google, Microsoft
• Global meeting access via apps
• Robust security compliance with encryption
• High-definition video conferencing for meetings
• Interactive screen sharing and annotation
• Reliable meeting recording with transcription
• Comprehensive integration with popular apps

Intermedia AnyMeeting offers flexible pricing for webinars tailored to business needs, with plans based on a per user, per month model. The Lite plan costs $48, accommodating up to 100 attendees, while the Pro plan increases capacity to 250 attendees at $128. For larger companies, the Enterprise plan supports up to 1000 attendees for $298 monthly. Each plan includes essential webinar functionality, making them suitable for different scale requirements. Additionally, a free trial of the Pro version allows prospective companies to test advanced features before committing to a subscription quickly.

Lifesize distinguishes itself by delivering immersive 4K UHD video quality, ensuring that communications remain as clear and engaging as possible, even during high-demand situations thanks to its resilient cloud infrastructure. Its user-friendly design allows participants to join meetings effortlessly across desktops, laptops, tablets, and smartphones, thereby accommodating flexible BYOD policies. Security is robust, with AES 128-bit encryption safeguarding all exchanges and an intuitive recording feature that facilitates meticulous documentation of meetings. Additionally, the centralized admin console empowers organizations with comprehensive control over participant management, room access, and usage reporting, making Lifesize a well-rounded solution for dynamic video conferencing needs.

• Ultra-clear 4K Video Conferencing Quality
• Cloud-based scalable conferencing service platform
• Seamless Omnichannel Communication Integration System
• Interoperability with Major Platforms Support
• One-click Instant Meeting Join Experience
• Unlimited Guest Participation Capability Enabled
• Automated Recording and Sharing Functionality
• Robust, AES Encrypted Security Measures

Lifesize pricing features three distinct monthly subscription plans. The Enterprise plan costs $12.95 per user and provides unlimited video conferences, robust encryption, and a versatile suite of apps and scheduling tools. The Plus plan, priced at $14.95 per user, builds on these capabilities with additional collaboration integrations. For larger teams, the Standard plan at $16.95 per user delivers enhanced features building on the Plus offering. A free trial option enables evaluation before commitment, allowing prospective customers to experience Lifesize’s adaptable approach to modern video conferencing. Suitable for diverse business needs.

Microsoft Teams offers a versatile hub for collaboration, seamlessly integrating essential Microsoft 365 tools such as Word, Excel, and SharePoint into one unified environment, thereby streamlining workflow processes and reducing the need for juggling multiple applications. Its robust communication capabilities—ranging from instant messaging and video calls to efficient file sharing—cater to real-time collaboration, effectively bridging the gap between remote and in-office teams. The platform also supports secure, real-time document co-authoring, ensuring that every team member accesses the most current version, which mitigates the risks of version control issues and confusion common in traditional email exchanges. Moreover, by consolidating various communication channels into a single space, Teams minimizes distractions while hosting large meetings and events, making it a compelling solution for organizations aiming to enhance productivity and coordination in modern work environments.

• Seamless Microsoft 365 App Integration
• Instant Messaging for Quick Collaboration
• Dedicated Channels for Organized Communication
• Robust Video Conferencing Capabilities Enabled
• Real-Time File Sharing and Collaboration
• Dynamic Task Management via Planner
• Secure Guest Access for Teams
• Integrated Calendar for Meeting Management

Microsoft Teams offers a range of pricing plans tailored for companies. Users can opt for the free version featuring unlimited chats and meeting capabilities. For individuals, Microsoft 365 Personal, at $6.99 monthly, and Family options provide extended storage and attendance. Business plans vary: Teams Essentials from four dollars per user; Business Basic, Standard, and Premium at gradually higher prices with progressively robust support and productivity tools. Phone bundles integrate cloud-based calling with varying feature sets. Paid plans are available on monthly or annual subscriptions with free trial opportunities for evaluation.